TAB.DIGITAL – Terms of ServiceLast updated: 11.02.2026These Terms of Service (“Terms”) govern access to and use of the services provided by
SIA Network Operations Center, a Latvian limited liability company (SIA), registered in the Republic of Latvia (European Union), with its principal office at Braslas iela 22, Riga, LV-1084 (“TAB.DIGITAL”, “we”, “us”, “our”).
These Terms apply to all services made available through:
- tab.digital
- cloud.tab.digital
- tabdigital.eu
- tabdigital.cloud
(collectively, the “Websites” and the “Services”).
By creating an account, purchasing, subscribing to, accessing, or using any Services, you (“Customer”, “you”) agree to be bound by these Terms.
1. ServicesTAB.DIGITAL provides managed cloud and infrastructure services based on open-source software technologies.
Our portfolio includes hosted and managed solutions built on widely adopted open-source platforms, including but not limited to:
- Nextcloud
- OpenProject
- Other collaboration, file sharing, project management, and infrastructure-related open-source software components
TAB.DIGITAL independently designs, deploys, configures, secures, and operates these solutions as managed services under European Union jurisdiction.
Certain service plans are offered under the following commercial service names:
- Nextcloud One – a single-user managed cloud workspace designed for individual users and professionals.
- Nextcloud Private Cloud – a dedicated cloud environment with administrative control for teams and organizations.
- Nextcloud Business – an enhanced collaboration environment with business-oriented support and features.
- Nextcloud Rack Server – a fully isolated private server instance hosted within EU data centers or deployed on-premises.
- Nextcloud Data Rack & Petabyte – a large-scale infrastructure solution designed for enterprises and institutions.
These service names are commercial designations used by TAB.DIGITAL to describe managed cloud offerings built on open-source technologies.
The word “Nextcloud” is a registered trademark of Nextcloud GmbH. TAB.DIGITAL uses this name solely to describe the underlying open-source software technology where applicable. TAB.DIGITAL is not affiliated with, sponsored by, or endorsed by Nextcloud GmbH unless explicitly stated in writing.
Similarly, “OpenProject” is a trademark of OpenProject GmbH and is referenced solely to identify the underlying open-source software technology where used.
All hosting, infrastructure management, system administration, security configuration, maintenance, updates, and customer support are performed independently by SIA Network Operations Center (TAB.DIGITAL).
Unless explicitly stated otherwise in an Order Form or service description, TAB.DIGITAL provides managed hosting and operational services and does not transfer ownership of software intellectual property rights.
TAB.DIGITAL reserves the right to expand, modify, improve, or introduce additional open-source-based services provided that such changes do not materially reduce the core functionality of subscribed Services.
2. Account and AccessTo access the Services, the Customer must create and maintain an account within the TAB.DIGITAL Client Area.
The Customer is responsible for:
- Maintaining accurate and up-to-date account information;
- Maintaining confidentiality of login credentials;
- Restricting access to authorized users only;
- Ensuring compliance with these Terms by all authorized users;
- Maintaining continuous access to the registered email address associated with the account.
User accounts are personal to the registered Customer and may not be transferred, assigned, resold, or shared with unauthorized third parties unless explicitly permitted in writing.
The Customer is fully responsible for all activities conducted under its account, including actions performed by authorized users.
TAB.DIGITAL shall not be liable for unauthorized access or misuse of the Services resulting from:
- Compromised or shared credentials;
- Failure to implement appropriate internal security controls;
- Failure to maintain access to the registered email address;
- Acts or omissions of the Customer or its users.
The Customer must immediately notify TAB.DIGITAL of any suspected unauthorized access, security incident, or account compromise.
TAB.DIGITAL reserves the right to suspend or restrict access to the Services where reasonably necessary to:
- Protect system integrity or security;
- Prevent unlawful activity;
- Mitigate operational or legal risk.
Such suspension shall be proportionate and lifted once the risk is resolved where feasible.
3. Subscription TermServices are provided for the billing period selected at the time of purchase (the “Subscription Term”), which may be monthly, annually, or for another defined duration as specified in the applicable order confirmation or invoice.
The Subscription Term begins on the date the Service is ordered.
Unless cancelled in accordance with these Terms, Subscriptions renew automatically for successive periods equal to the initial Subscription Term. Renewal occurs automatically at the end of the current Subscription Term.
To prevent automatic renewal, the Customer must submit a cancellation request prior to the renewal date in accordance with the Cancellation provisions of these Terms. If cancellation is submitted after renewal has taken effect, the renewed Subscription Term remains payable, except where otherwise provided in the Refund Policy or required by mandatory law.
The Customer may request upgrades during an active Subscription Term. Additional fees may apply and will be calculated proportionally where applicable.
TAB.DIGITAL may offer trial services from time to time. Trial Services are subject to these Terms and may automatically convert into paid Subscriptions unless cancelled before the trial expiration date.
4. Fees and PaymentFees for the Services are specified on the Website, within the Client Area, or in an applicable order confirmation. All fees are payable in advance unless expressly agreed otherwise in writing.
Invoices are issued electronically and made available in the Client Area. The Customer is responsible for ensuring that payment details remain valid and up to date.
Payment must be received by the due date indicated on the invoice.
All fees are exclusive of applicable taxes unless stated otherwise. Value Added Tax (VAT) or other applicable taxes shall be applied in accordance with the Customer’s billing information and applicable law. The Customer is responsible for providing accurate tax and VAT identification information.
If payment is not received by the due date, TAB.DIGITAL may suspend access to the Services after reasonable notice. Suspension does not relieve the Customer of outstanding payment obligations.
Refunds, where applicable, are governed exclusively by TAB.DIGITAL’s Refund Policy available at:
https://tab.digital/en/refund-policyExcept as expressly provided in the Refund Policy or required by mandatory law, payments are non-refundable.
TAB.DIGITAL reserves the right to modify pricing for future Subscription Terms. Any pricing changes will apply only upon renewal and will not affect an active Subscription Term. Customers will be informed of material pricing changes prior to renewal where required.
5. CancellationThe Customer may cancel a Subscription at any time through the TAB.DIGITAL Client Area.
When submitting a cancellation request, the Customer must select one of the available options:
- Immediate termination; or
- Termination at the end of the current Subscription Term.
The option selected in the Client Area is considered final and binding.
If the Customer is unable to access the Client Area, cancellation may be requested via written support ticket. Such request must be submitted from the registered email address associated with the account or through authenticated access. Requests submitted from unregistered email addresses will not be processed for security reasons.
TAB.DIGITAL may request additional identity verification before processing cancellation requests submitted outside the Client Area.
If a cancellation request does not clearly specify whether termination shall be immediate or at the end of the current Subscription Term, TAB.DIGITAL will request clarification. Until explicit confirmation is received, the Subscription will remain active. TAB.DIGITAL will not assume immediate termination unless clearly stated by the Customer.
Cancellation of a Subscription does not automatically entitle the Customer to a refund. Refund eligibility is governed exclusively by the Refund Policy. Cancellation and refund rights are separate matters and subject to different conditions.
6. Termination and Effect of TerminationUpon termination of a Subscription, whether initiated by the Customer or TAB.DIGITAL, access to the Service is suspended and the Customer’s service instance is deactivated.
Following termination, Customer data is retained for a limited technical retention period of fourteen (14) calendar days for backup and recovery purposes, unless a longer retention period is required by law. During this period, restoration may be technically possible but is not guaranteed.
After expiration of the retention period, all Customer data is permanently and irreversibly deleted from active systems and backups in accordance with TAB.DIGITAL’s internal data deletion procedures.
The Customer is solely responsible for exporting and securing all data prior to cancellation or termination.
TAB.DIGITAL may suspend or terminate Services in cases of material breach of these Terms, non-payment, unlawful or abusive use of the Services, legal requirements, or where continued provision would pose a security or operational risk. Where reasonably possible, prior notice will be provided.
Termination does not relieve the Customer of outstanding payment obligations accrued prior to termination.
9. Data ProtectionTAB.DIGITAL processes personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and other applicable data protection laws of the European Union.
Where TAB.DIGITAL processes personal data on behalf of the Customer in the course of providing the Services, the Customer acts as the data controller and TAB.DIGITAL acts as the data processor, unless otherwise agreed in writing.
Processing activities are governed by the Data Processing Agreement (DPA), which forms an integral part of these Terms and is available at:
https://tab.digital/en/data-processing-agreementThe Customer is responsible for ensuring that it has a valid legal basis for the processing of personal data stored or transmitted through the Services and for fulfilling its obligations toward data subjects under applicable data protection laws.
TAB.DIGITAL implements appropriate technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction in accordance with Article 32 GDPR.
Further details regarding data handling practices are available in the Privacy Policy.
https://tab.digital/en/privacy-policy10. Limitation of LiabilityTAB.DIGITAL provides the Services using commercially reasonable care and skill. However, to the maximum extent permitted by applicable law, TAB.DIGITAL shall not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of the Services.
This includes, without limitation, loss of profits, loss of revenue, loss of business opportunities, loss of goodwill, loss or corruption of data, or business interruption, even if TAB.DIGITAL has been advised of the possibility of such damages.
The Customer acknowledges that the Services constitute a managed hosting environment and that the Customer remains responsible for maintaining independent backups of its data unless backup services are explicitly included in the subscribed plan.
TAB.DIGITAL shall not be liable for data loss or service disruption resulting from Customer-initiated deletion, cancellation, misconfiguration, compromised credentials, or failure to export data prior to termination.
To the maximum extent permitted by law, TAB.DIGITAL’s total aggregate liability arising out of or in connection with the Services shall not exceed the total amount of fees paid by the Customer during the twelve (12) months preceding the event giving rise to the claim. If the Customer has used the Services for less than twelve (12) months, liability shall be limited to the total fees actually paid.
This limitation applies in aggregate to all claims arising within a twelve (12) month period.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be limited or excluded under applicable law.
11. Force MajeureTAB.DIGITAL shall not be liable for any delay, interruption, or failure in performance of the Services resulting from events beyond its reasonable control.
Such events may include, but are not limited to, natural disasters, fire, flood, war, terrorism, governmental actions, labor disputes, power outages, internet or telecommunications failures, cyberattacks of extraordinary scale, or failures of third-party infrastructure providers, data centers, or upstream service providers.
Where reasonably possible, TAB.DIGITAL will take commercially reasonable steps to mitigate the impact of such events and restore Services as soon as practicable.
Force majeure events do not relieve the Customer of payment obligations accrued prior to the occurrence of such event, unless otherwise required by applicable law.
12. Acceptable UseThe Customer agrees to use the Services in a lawful, responsible, and commercially reasonable manner.
The Services may not be used for:
- Any unlawful, fraudulent, or abusive activity;
- Distribution of malware, viruses, or harmful code;
- Unauthorized access to systems or networks;
- Transmission of unlawful, defamatory, or infringing content;
- Activities that interfere with or disrupt the integrity, performance, or security of the Services or underlying infrastructure.
The Customer is responsible for ensuring that all authorized users comply with these Terms.
TAB.DIGITAL reserves the right to suspend or restrict access to the Services where reasonably necessary to:
- Prevent unlawful or harmful activity;
- Protect system integrity or security;
- Comply with legal obligations;
- Mitigate operational or reputational risk.
Where feasible, TAB.DIGITAL will provide notice and an opportunity to remedy the violation before suspension, unless immediate action is required to prevent harm.
Repeated or serious violations may result in termination of the Subscription in accordance with these Terms.
13. Intellectual PropertyAll rights, title, and interest in and to the infrastructure, platform architecture, service configurations, automation systems, documentation, branding, and related materials provided by TAB.DIGITAL remain the exclusive property of TAB.DIGITAL or its licensors.
The Customer retains all rights, title, and interest in and to its data, content, and materials uploaded or stored within the Services.
These Terms do not grant the Customer any ownership rights in the underlying software or infrastructure used to provide the Services. The Customer is granted a limited, non-exclusive, non-transferable right to access and use the Services during the applicable Subscription Term in accordance with these Terms.
Open-source software components used within the Services remain subject to their respective open-source licenses.
The Customer shall not reverse engineer, decompile, attempt to extract source code from, or otherwise misuse the Service infrastructure except to the extent expressly permitted by applicable law.
14. Governing Law and JurisdictionThese Terms and any dispute arising out of or in connection with the Services shall be governed by the laws of the Republic of Latvia, without regard to conflict of law principles.
Any dispute that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the courts of the Republic of Latvia.
Nothing in this section limits the rights of consumers under mandatory consumer protection laws applicable in their country of residence where such laws apply.
15. Contact InformationFor any questions, notices, or communications regarding the Services or these Terms, you may contact:
SIA Network Operations Center
Braslas iela 22
Riga, LV-1084
Republic of Latvia
Email:
support@tab.digitalPhone: +371 66117130
For matters relating to data protection, the competent supervisory authority in Latvia is:
Data State Inspectorate of the Republic of Latvia