Google Mobile Ads SDK

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Platform

Publisher ID

ex. pub-1234567890123456

Please enter your Publisher ID.

Which version of Google Mobile Ads SDK are you using?

Device model (e.g. Pixel 9 Pro, iPhone 15 Pro Max) *

OS version (e.g. Android 15.0, iOS 18.1) *

Play / Apple store App ID *

Ad Unit ID *

Enter the Ad Unit ID of where the issue is occurring.

Subject *

Issue description *

Steps to reproduce *

Did you attempt to reproduce with examples? *

Did you attempt to reproduce with test ad unit IDs? *

Attach files

To expedite troubleshooting, please provide as many of the following diagnostic files as possible:

Minimal sample project (A clean, isolated project that produces the issue)
Full stack trace (The trace from all threads if a crash/ANR occurred)
Verbose log output (e.g., full Logcat or Xcode Console log)
Charles Proxy Log (capturing all ad traffic including ad requests and responses)
Visual evidence (Screenshot and/or screen recording)

The file size limit is 20MB.

Priority

Indicate the type of issue you're encountering. Please refer to the HC article for information on priority levels.

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