Twilio Status

Report an Incident

Twilio Services

Issues related to Twilio’s Software

External Connectivity

Issues found outside of Twilio’s Network

Zipwhip Gateway

Issues related to Zipwhip's Services

Scheduled maintenance

System Metrics

Messages not Retrievable via the Messaging Logs API or Visible in the Messaging Console

Update - Our Engineers are continuing to investigate this incident and are aiming to update the affected records with the latest data. We will provide an update in 24 hours or as soon as more information becomes available.
Nov 08, 2025 - 02:56 PST

Update - Our Engineers are continuing to investigate this incident and are aiming to update the affected records with the latest data. We will provide an update in 16 hours or as soon as more information becomes available.
Nov 05, 2025 - 19:11 PST

Update - Our Engineers are continuing to investigate this incident and are aiming to update the affected records with the latest data. We will provide an update in 8 hours or as soon as more information becomes available.
Nov 05, 2025 - 11:05 PST

Update - Our Engineers are continuing to investigate this incident and are aiming to update the affected records with the latest data. We will provide an update in 4 hours or as soon as more information becomes available.
Nov 05, 2025 - 07:09 PST

Update - Our Engineers are continuing to investigate this incident and are aiming to update the affected records with the latest data. We will provide an update in 2 hours or as soon as more information becomes available.
Nov 05, 2025 - 05:20 PST

Investigating - Some messages created between 05:00-05:10 and 05:30-05:40 UTC on Oct 28 which were not retrievable via the Messaging Logs API and the Messaging Console are now accessible, but may still contain partial metadata. We will continue investigating and aim to update the affected records with the latest data.
Update for: https://status.twilio.com/incidents/qjwj2yvjzfh0
Nov 05, 2025 - 04:20 PST

Canada SMS Carrier Maintenance - Freedom Mobile

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 07, 2025 - 00:00 PST

Scheduled - The Freedom Mobile network in Canada is conducting a planned maintenance from 07 November 2025 at 00:00 PST until 13 November 2025 at 06:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Freedom Mobile Canada handsets when sending via subset of long codes and short codes.
Nov 7, 2025 00:00 - Nov 13, 2025 06:00 PST

Uptime over the past 90 days. View historical uptime.

PROGRAMMABLE MESSAGING Operational

90 days ago

100.0 % uptime

Today

MMS Operational

SMS Operational

SMPP Operational

Messaging Channels Operational

Notify Operational

Conversations Operational

Messaging Insights Operational

Messaging Services Operational

Content API Operational

Toll-free verification Operational

90 days ago

100.0 % uptime

Today

RCS Messaging Operational

90 days ago

100.0 % uptime

Today

PROGRAMMABLE VOICE Operational

90 days ago

100.0 % uptime

Today

PSTN Operational

SIP Interface Operational

Client Web Operational

Client Mobile Operational

Conference Operational

Recording Operational

Queue Operational

Text-to-Speech Operational

Recording Transcriptions Operational

TwiML Operational

Voice Insights Operational

Speech Recognition (Gather Speech) Operational

Intelligence Operational

Pay Operational

Media Streams Operational

Dialogflow Operational

ConversationRelay Operational

90 days ago

100.0 % uptime

Today

Voice REST API Operational

90 days ago

100.0 % uptime

Today

ACCOUNT SECURITY Degraded Performance

Authy 2FA Operational

Verify Degraded Performance

Authy App Operational

Lookup Operational

ELASTIC SIP TRUNKING Operational

Origination Operational

Termination Operational

FLEX Operational

Flex Application Platform Operational

TaskRouter Operational

Flex Insights Operational

Flex Agent Desktop Operational

Flex Queue Stats Operational

Flex Teams View Operational

Flex Admin Console Operational

Flex Routing Operational

Flex Conversations Operational

Flex Programmable Chat Operational

Flex Programmable Voice Operational

Proxy Operational

Flex Plugins Operational

Flex Billing Operational

INTERCONNECT Operational

PHONE NUMBERS Operational

PROGRAMMABLE CHAT Operational

PROGRAMMABLE VIDEO Operational

Group Rooms Operational

Peer-to-Peer Rooms Operational

Recordings Operational

Compositions Operational

Network Traversal Service Operational

Go Rooms Operational

Video Insights Operational

PROXY Operational

SERVERLESS Operational

Studio Operational

Functions Operational

Assets Operational

TwiML Bins Operational

Sync Operational

DEVELOPER TOOLS Degraded Performance

Console Degraded Performance

Event Streams Operational

Debugger & Alarms Operational

Documentation Operational

REST API Degraded Performance

Bulk Export Operational

TWILIO PLATFORM Operational

Billing Operational

Customer Support Center Operational

Other Operational

Account Insights Operational

Trust Hub Operational

Organization Operational

CARRIER NETWORK Operational

SMS Long Code, North America Operational

MMS Long Code, North America Operational

SMS Short Code, North America Operational

MMS Short Code, North America Operational

SMS Toll-Free, North America Operational

MMS Toll-Free, North America Operational

Voice, North America Operational

Voice, Latin America Operational

SMS, Latin America Operational

Voice, APAC Operational

SMS, APAC Operational

MMS, APAC Operational

Voice, Europe Operational

SMS, Europe Operational

Voice, Middle East & Africa Operational

SMS, Middle East & Africa Operational

Verify Silent Network Auth Operational

Lookup Identity Match Operational

Lookup Line Type Intelligence [Legacy API] Operational

Lookup Line Type Intelligence [Twilio API] Operational

Lookup SIM Swap Operational

Legacy Identity MatchAndAttributes Operational

FRONTLINE Operational

Sender ID Operational

90 days ago

100.0 % uptime

Today

ZIPWHIP MESSAGING Operational

SMS Long Code, North America Operational

MMS Long Code, North America Operational

SMS Toll-Free, North America Operational

MMS Toll-Free, North America Operational

ZIPWHIP TOOLS Operational

Zipwhip Provisioner Dashboard and API Operational

Zipwhip Support Ticketing Operational

Toll-Free Verification Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

United Kingdom Account Security Carrier Partner Maintenance - Vodafone Nov `9`, `2025` `14:30`-`19:00` PST

Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 09 November 2025 at 14:30 PST until 09 November 2025 at 19:00 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes
Posted on Nov 07, 2025 - 15:22 PST

United States MMS Carrier Maintenance - T-Mobile Nov `9`, `2025` `21:00` - Nov `10`, `2025` `03:00` PST

The T-Mobile network in the United States is conducting an emergency maintenance from 09 November 2025 at 21:00 PST until 10 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from T-Mobile United States handsets when sending via short codes.
Posted on Nov 06, 2025 - 22:59 PST

United States SMS and MMS Carrier Maintenance - T-Mobile Nov `9`, `2025` `21:00` - Nov `10`, `2025` `03:00` PST

The T-Mobile network in the United States is conducting a planned maintenance from 09 November 2025 at 21:00 PST until 10 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Posted on Nov 06, 2025 - 15:01 PST

Multiple Destination SMS Carrier Partner Maintenance Nov `9`, `2025` `21:00` - Nov `10`, `2025` `05:00` PST

Our SMS carrier partner in Canada, Trinidad and Tobago and Egypt is conducting a planned maintenance from 09 November 2025 at 21:00 PST until 10 November 2025 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Canada, Trinidad and Tobago and Egypt handsets via Canada, Trinidad and Tobago and Egypt long codes and short codes.
Posted on Nov 02, 2025 - 23:13 PST

United States MMS Carrier Partner Maintenance Nov `10`, `2025` `00:00`-`03:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 10 November 2025 at 00:00 PST until 10 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:30 PDT

Russia SMS Carrier Maintenance - Win Mobile, Volna mobile and Personnal Communicational Nov `10`, `2025` `09:00`-`21:00` PST

The Win Mobile, Volna mobile and Personnal Communicational networks in Russia are conducting a planned maintenance from 10 November 2025 at 09:00 PST until 10 November 2025 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Win Mobile, Volna mobile and Personnal Communicational Russia handsets.
Posted on Nov 07, 2025 - 15:14 PST

Japan SMS Carrier Maintenance - KDDI Nov `10`, `2025` `10:00`-`12:00` PST

The KDDI network in Japan is conducting a planned maintenance from 10 November 2025 at 10:00 PST until 10 November 2025 at 12:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from KDDI Japan handsets.
Posted on Oct 29, 2025 - 08:06 PDT

Vietnam SMS Carrier Partner Maintenance Nov `10`, `2025` `11:00`-`14:00` PST

Our SMS carrier partner in Vietnam is conducting a planned maintenance from 10 November 2025 at 11:00 PST until 10 November 2025 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Vietnam handsets.
Posted on Oct 27, 2025 - 07:25 PDT

Russia SMS Carrier Maintenance - Tele2 Nov `10`, `2025` `12:00` - Nov `26`, `2025` `16:00` PST

The Tele2 network in Russia is conducting a series of planned maintenances from 10 November 2025 at 12:00 PST until 26 November 2025 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

Note, the maintenance will be carried out on each of the following dates and times:

10 November 2025 at 12:00 PST until 10 November 2025 at 16:00 PST

12 November 2025 at 12:00 PST until 12 November 2025 at 16:00 PST

17 November 2025 at 12:00 PST until 17 November 2025 at 16:00 PST

24 November 2025 at 12:00 PST until 24 November 2025 at 16:00 PST

26 November 2025 at 12:00 PST until 26 November 2025 at 16:00 PST
Posted on Nov 05, 2025 - 05:26 PST

Germany SMS Carrier Maintenance - Vodafone Nov `10`, `2025` `15:00`-`20:00` PST

The Vodafone network in Germany is conducting a planned maintenance from 10 November 2025 at 15:00 PST until 10 November 2025 at 20:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Vodafone Germany handsets.
Posted on Nov 04, 2025 - 13:53 PST

Multiple Destination SMS Carrier Partner Maintenance Nov `10`, `2025` `21:00` - Nov `11`, `2025` `05:00` PST

Our SMS carrier partner in Canada, Trinidad and Tobago and Egypt is conducting a planned maintenance from 10 November 2025 at 21:00 PST until 11 November 2025 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Canada, Trinidad and Tobago and Egypt handsets via Canada, Trinidad and Tobago and Egypt long codes and short codes.
Posted on Nov 02, 2025 - 23:13 PST

United States SMS Carrier Partner Maintenance Nov `10`, `2025` `21:00` - Nov `11`, `2025` `05:00` PST

Our SMS carrier partner in the United States is conducting a planned maintenance from 10 November 2025 at 21:00 PST until 11 November 2025 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to United States handsets via United States short codes.
Posted on Nov 04, 2025 - 07:17 PST

United States MMS Carrier Maintenance - T-Mobile Nov `10`, `2025` `21:00` - Nov `11`, `2025` `03:00` PST

The T-Mobile network in the United States is conducting an emergency maintenance from 10 November 2025 at 21:00 PST until 11 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from T-Mobile United States handsets when sending via short codes.
Posted on Nov 06, 2025 - 21:36 PST

United States SMS Carrier Maintenance - Verizon Nov `10`, `2025` `21:00` - Nov `11`, `2025` `02:00` PST

The Verizon network in the United States is conducting a planned maintenance from 10 November 2025 at 21:00 PST until 11 November 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
Posted on Nov 03, 2025 - 12:56 PST

United States SMS and MMS Carrier Maintenance - T-Mobile Nov `10`, `2025` `21:00` - Nov `11`, `2025` `03:00` PST

The T-Mobile network in the United States is conducting a planned maintenance from 10 November 2025 at 21:00 PST until 11 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Posted on Nov 06, 2025 - 15:05 PST

United Kingdom Account Security Carrier Partner Maintenance - EE Nov `10`, `2025` `21:30`-`22:30` PST

Our carrier partner EE United Kingdom is conducting a planned maintenance from 10 November 2025 at 21:30 PST until 10 November 2025 at 22:30 PST. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Posted on Nov 04, 2025 - 07:13 PST

United States MMS Carrier Partner Maintenance Nov `11`, `2025` `00:00`-`03:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 11 November 2025 at 00:00 PST until 11 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:30 PDT

Ireland SMS Carrier Maintenance - Vodafone Nov `11`, `2025` `15:30`-`22:00` PST

The Vodafone network in Ireland is conducting a planned maintenance from 11 November 2025 at 15:30 PST until 11 November 2025 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Vodafone Ireland handsets.
Posted on Nov 03, 2025 - 02:44 PST

Ukraine SMS Carrier Maintenance - life:) Nov `11`, `2025` `16:00`-`20:00` PST

The life:) network in Ukraine is conducting a planned maintenance from 11 November 2025 at 16:00 PST until 11 November 2025 at 20:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to life:) Ukraine handsets.
Posted on Nov 06, 2025 - 11:48 PST

United States SMS Carrier Maintenance - AT&T Nov `11`, `2025` `20:00` - Nov `12`, `2025` `00:00` PST

The AT&T network in the United States is conducting a planned maintenance from 11 November 2025 at 20:00 PST until 12 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets when sending via long codes and short codes.
Posted on Nov 05, 2025 - 05:29 PST

Multiple Destination SMS Carrier Partner Maintenance Nov `11`, `2025` `21:00` - Nov `12`, `2025` `02:00` PST

Our SMS carrier partner in the United States and Canada is conducting an emergency maintenance from 11 November 2025 at 21:00 PST until 12 November 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from ASTAC Wireless, Carolina West Wireless, Chat Mobility, Chat Mobility/GCI, Copper Valley Cellular, IT&E, Nex-Tech Wireless, Pine Cellular Phones, Standing Rock Telecom, Thumb Cellular, Viaero Wireless, West Central Cellular and Windy City Cellular United States and Canada handsets via United States and Canada long codes and short codes.
Posted on Nov 06, 2025 - 16:15 PST

United States SMS Carrier Maintenance - Verizon Nov `11`, `2025` `21:00` - Nov `12`, `2025` `02:00` PST

The Verizon network in the United States is conducting a planned maintenance from 11 November 2025 at 21:00 PST until 12 November 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
Posted on Nov 03, 2025 - 13:25 PST

United States MMS Carrier Partner Maintenance Nov `12`, `2025` `00:00`-`03:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 12 November 2025 at 00:00 PST until 12 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:31 PDT

Multiple Destination Voice Carrier Partner Maintenance Nov `12`, `2025` `03:00`-`11:00` PST

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 12 November 2025 at 03:00 PST until 12 November 2025 at 11:00 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand toll free, mobile and landline phone numbers.
Posted on Nov 02, 2025 - 15:49 PST

Multiple Destination Voice Carrier Partner Maintenance Nov `12`, `2025` `03:00`-`03:45` PST

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 12 November 2025 at 03:00 PST until 12 November 2025 at 03:45 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Nov 06, 2025 - 21:39 PST

Qatar SMS Carrier Maintenance - Vodafone Nov `12`, `2025` `13:00`-`19:00` PST

The Vodafone network in Qatar is conducting a planned maintenance from 12 November 2025 at 13:00 PST until 12 November 2025 at 19:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Vodafone Qatar handsets.
Posted on Oct 29, 2025 - 01:24 PDT

United States and Canada Twilio SMS and MMS Maintenance Nov `12`, `2025` `20:00` - Nov `13`, `2025` `00:00` PST

Twilio is conducting a planned maintenance from 12 November 2025 at 20:00 PST until 13 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 03, 2025 - 16:47 PDT

Canada SMS Carrier Maintenance - Bell Mobility Nov `12`, `2025` `20:00` - Nov `13`, `2025` `02:00` PST

The Bell Mobility network in Canada is conducting a planned maintenance from 12 November 2025 at 20:00 PST until 13 November 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Bell Mobility Canada handsets when sending via subset of long codes and short codes.
Posted on Nov 07, 2025 - 15:49 PST

United States SMS Carrier Maintenance - Verizon Nov `12`, `2025` `21:00` - Nov `13`, `2025` `02:00` PST

The Verizon network in the United States is conducting a planned maintenance from 12 November 2025 at 21:00 PST until 13 November 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
Posted on Nov 03, 2025 - 13:55 PST

United States MMS Carrier Partner Maintenance Nov `13`, `2025` `00:00`-`03:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 13 November 2025 at 00:00 PST until 13 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:32 PDT

Multiple Destination Voice Carrier Partner Maintenance Nov `13`, `2025` `03:00`-`03:45` PST

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 13 November 2025 at 03:00 PST until 13 November 2025 at 03:45 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Nov 06, 2025 - 21:40 PST

Netherlands Account Security Carrier Partner Maintenance - T-Mobile NL Nov `14`, `2025` `14:00`-`20:00` PST

Our carrier partner T-Mobile NL Netherlands is conducting a planned maintenance from 14 November 2025 at 14:00 PST until 14 November 2025 at 20:00 PST. During the maintenance window, there could be intermittent API request failures for T-Mobile NL Netherlands customers.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Posted on Nov 06, 2025 - 04:22 PST

Japan SMS Carrier Maintenance - KDDI Nov `17`, `2025` `10:00`-`12:00` PST

The KDDI network in Japan is conducting a planned maintenance from 17 November 2025 at 10:00 PST until 17 November 2025 at 12:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from KDDI Japan handsets.
Posted on Oct 29, 2025 - 08:36 PDT

Twilio Hosted SMS and Porting - Maintenance Nov `18`, `2025` `19:00`-`20:00` PST

We’re conducting a planned maintenance in US & Canada between 19:00 and 20:00 Pacific Time on 11/18/2025. During the maintenance window, LOA (Letters of Authorization) will be delayed. We recommend users not to create or update hosted and ported numbers in that window, but if they do, they can retry if they experience any errors.
Posted on Nov 07, 2025 - 13:04 PST

Multiple Destination Voice Carrier Partner Maintenance Nov `19`, `2025` `03:00`-`11:00` PST

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 19 November 2025 at 03:00 PST until 19 November 2025 at 11:00 PST. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia and New Zealand toll free, mobile and landline phone numbers.
Posted on Nov 05, 2025 - 17:21 PST

United States and Canada Twilio SMS and MMS Maintenance Nov `19`, `2025` `20:00` - Nov `20`, `2025` `00:00` PST

Twilio is conducting a planned maintenance from 19 November 2025 at 20:00 PST until 20 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 03, 2025 - 16:48 PDT

United States and Canada Twilio SMS and MMS Maintenance Nov `25`, `2025` `20:00` - Nov `26`, `2025` `00:00` PST

Twilio is conducting a planned maintenance from 25 November 2025 at 20:00 PST until 26 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 06, 2025 - 11:27 PDT

United States and Canada Twilio SMS and MMS Maintenance Dec `3`, `2025` `20:00` - Dec `4`, `2025` `00:00` PST

Twilio is conducting a planned maintenance from 03 December 2025 at 20:00 PST until 04 December 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Nov 07, 2025 - 15:16 PST

United States and Canada Twilio SMS and MMS Maintenance Dec `10`, `2025` `20:00` - Dec `11`, `2025` `00:00` PST

Twilio is conducting a planned maintenance from 10 December 2025 at 20:00 PST until 11 December 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Nov 07, 2025 - 15:18 PST

United States and Canada Twilio SMS and MMS Maintenance Dec `17`, `2025` `20:00` - Dec `18`, `2025` `00:00` PST

Twilio is conducting a planned maintenance from 17 December 2025 at 20:00 PST until 18 December 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Nov 07, 2025 - 15:19 PST

System Metrics Month Week Day

API Response Time - North America

Fetching

API Response Time - Europe

Fetching

Past Incidents

Nov 8, 2025

SMS Delivery Delays to Tigo in Bolivia (Plurinational State of)

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Tigo in Bolivia (Plurinational State of). This incident has been resolved.
Nov 8, 04:31 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Tigo in Bolivia (Plurinational State of). We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 8, 02:47 PST

Update - We are still experiencing SMS delivery delays to Tigo in Bolivia (Plurinational State of). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 7, 22:57 PST

Update - We are still experiencing SMS delivery delays to Tigo in Bolivia (Plurinational State of). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 7, 21:00 PST

Investigating - We are experiencing SMS delivery delays to Tigo in Bolivia (Plurinational State of). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 7, 20:16 PST

SMS Delivery Failures to T-Mobile Network in United States of America

Resolved - We are no longer experiencing SMS delivery failures to T-Mobile Network in United States of America. This incident has been resolved.
Nov 8, 04:15 PST

Update - We are continuing to monitor for any further issues.
Nov 8, 02:49 PST

Monitoring - We are observing successful SMS delivery to T-Mobile Network in United States of America. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 8, 02:40 PST

Investigating - We are experiencing SMS delivery failures to T-Mobile Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 8, 01:56 PST

SMS Delivery Delays to Natcom Network in Haiti

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Natcom Network in Haiti. This incident has been resolved.
Nov 8, 02:43 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Natcom Network in Haiti. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 8, 01:04 PST

Update - We are still experiencing SMS delivery delays when sending messages to Natcom Network in Haiti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 7, 23:20 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Natcom Network in Haiti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 7, 22:32 PST

Nov 7, 2025

SMS Delivery Delays and Failures to Claro in Dominican Republic

Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to Claro in Dominican Republic. This incident has been resolved.
Nov 7, 21:52 PST

Monitoring - We are observing recovery in delivery report delays and failures when sending SMS to Claro in Dominican Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 7, 19:57 PST

Update - We are still experiencing SMS Delivery Delays and Failures to Claro in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 7, 18:05 PST

Update - We are experiencing SMS Delivery Delays and Failures to Claro in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 7, 17:05 PST

Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Claro in Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 7, 16:52 PST

Video-Rtc-Services-Register Cannot Access dynamoDB

Resolved - The Video Service’s connectivity issue with DynamoDB is operating normally at this time.
Nov 7, 16:23 PST

Update - The Video Service’s connectivity issue with DynamoDB is now operating normally. Users should be able to use all Video functionality without errors. We will continue to monitor for system stability. We'll provide another update in 16 hours or as soon as more information becomes available.
Nov 7, 06:32 PST

Update - The Video Service’s connectivity issue with DynamoDB is now operating normally. Users should be able to use all Video functionality without errors. We will continue to monitor for system stability. We'll provide another update in 8 hours or as soon as more information becomes available.
Nov 6, 23:29 PST

Monitoring - The Video Service’s connectivity issue with DynamoDB is now operating normally. Users should be able to use all Video functionality without errors. We will continue to monitor for system stability. We'll provide another update in 4 hours or as soon as more information becomes available.
Nov 6, 19:39 PST

Update - We are currently investigating an issue in which some video participants are unable to generate tokens correctly/ taking longer due to the video-rtc-services-register service’s inability to access dynamoDB. This impacts the production Twilio environment, affecting users attempting to join or establish video sessions through Video Rooms. While the service remains degraded but usable, affected participants may experience delays or failures when attempting to join video calls. The scope of customer impact depends on the percentage of requests currently failing and how long the dynamoDB access issue persists. Users should be advised that video functionality may be intermittently unavailable during this incident. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 6, 18:52 PST

Update - We are currently investigating an issue in which some video participants are unable to generate tokens correctly/ taking longer due to the video-rtc-services-register service’s inability to access dynamoDB. This impacts the production Twilio environment, affecting users attempting to join or establish video sessions through Video Rooms. While the service remains degraded but usable, affected participants may experience delays or failures when attempting to join video calls. The scope of customer impact depends on the percentage of requests currently failing and how long the dynamoDB access issue persists. Users should be advised that video functionality may be intermittently unavailable during this incident. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 6, 18:11 PST

Update - We are currently investigating an issue in which some video participants are unable to generate tokens correctly/ taking longer due to the video-rtc-services-register service’s inability to access dynamoDB. This impacts the production Twilio environment, affecting users attempting to join or establish video sessions through Video Rooms. While the service remains degraded but usable, affected participants may experience delays or failures when attempting to join video calls. The scope of customer impact depends on the percentage of requests currently failing and how long the dynamoDB access issue persists. Users should be advised that video functionality may be intermittently unavailable during this incident. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 6, 18:07 PST

Investigating - We are currently investigating an issue in which some video participants are unable to generate tokens correctly/ taking longer due to the video-rtc-services-register service’s inability to access dynamoDB. This impacts the production Twilio environment, affecting users attempting to join or establish video sessions through Video Rooms. While the service remains degraded but usable, affected participants may experience delays or failures when attempting to join video calls. The scope of customer impact depends on the percentage of requests currently failing and how long the dynamoDB access issue persists. Users should be advised that video functionality may be intermittently unavailable during this incident. Our engineers are working to resolve the issue. We will provide another update in 30 minutes or as soon as more information becomes available.
Nov 6, 17:37 PST

MMS Delivery Delay to Bell Network in Canada for a Subset of Long Codes

Resolved - We are no longer experiencing MMS Delivery Delay to Bell Network in Canada for a subset of Long Codes. This incident has been resolved.
Nov 7, 15:38 PST

Monitoring - We are observing recovery in MMS Delivery Delay to Bell Network in Canada for a subset of Long Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 7, 13:48 PST

Update - We are still experiencing MMS Delivery Delay to Bell Network in Canada for a subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 7, 12:33 PST

Update - We are still experiencing MMS Delivery Delay to Bell Network in Canada for a subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 7, 10:33 PST

Investigating - We are experiencing MMS Delivery Delay to Bell Network in Canada for a subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 7, 09:27 PST

Call Failures from a subset of Bell Network Subscribers to A Subset of Twilio Numbers

Resolved - After deep investigation, we have identified that there was no impact associated with this incident, for that reason we are marking this as invalid and resolving the Statuspage.
Nov 7, 14:42 PST

Monitoring - We have started seeing recovery for inbound calls to Twilio numbers from Bell Network Subscribers in Canada. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Nov 7, 14:04 PST

Update - We are still observing a subset of call failures to Twilio numbers from Bell Network Subscribers in Canada. We are still working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 7, 12:39 PST

Update - We are observing a subset of call failures to Twilio numbers from Bell Network Subscribers in Canada. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 7, 11:39 PST

Investigating - Our monitoring systems have detected a potential issue with inbound calls involving Canadian phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 7, 11:26 PST

On Call Engineers are Investigating an issue

Resolved - We have fully investigated the issue related to new Toll Free verification request, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Nov 7, 10:57 PST

Investigating - Our monitoring systems have detected a potential issue with new Toll Free verification request. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 7, 10:47 PST

Issue With Voice Media Streams Functionality Affecting Connect Stream

Resolved - Connect Stream in Voice Media Streams functionality is operating normally at this time.
Nov 7, 10:20 PST

Monitoring - Connect Stream in Voice Media Streams functionality is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Nov 7, 09:47 PST

Update - Our engineers have identified the issue with Voice Media Streams functionality affecting Connect Stream. We are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 7, 09:40 PST

Investigating - Our monitoring systems have detected a potential issue with Voice Media Streams functionality. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 7, 09:23 PST

Twilio Voice Calling Affected

Resolved - Twilio Voice API was degraded for 10 minutes minutes between 10:41 and 10:51 Pacific Time on 11/7/2025.
During this period of time, customers may have experienced failures when attempting to stop recordings and modify call APIs, which prevented users from managing active call sessions. The issue has now been resolved.
Nov 7, 10:00 PST

SMS Delivery Delays to XPhone Network in Israel

Resolved - We are no longer experiencing SMS Delivery Delays to XPhone Network in Israel. This incident has been resolved.
Nov 7, 06:49 PST

Monitoring - We are observing recovery of SMS Delivery Delays to XPhone Network in Israel. Our engineers are monitoring the issue to ensure it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 7, 05:03 PST

Update - We are continuing to investigate SMS Delivery Delays to XPhone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 6, 23:05 PST

Update - We are continuing to investigate SMS Delivery Delays to XPhone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 6, 19:05 PST

Update - We are continuing to investigate SMS Delivery Delays to XPhone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 6, 17:09 PST

Update - We are continuing to investigate SMS Delivery Delays to XPhone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 6, 16:12 PST

Investigating - We are experiencing SMS Delivery Delays to XPhone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 6, 16:06 PST

[SNOC] SMS Delivery Delays Across Multiple APAC and EMEA Networks

Resolved - This incident has been resolved.
Nov 7, 05:58 PST

Monitoring - We are observing recovery of SMS delivery delays when sending messages across multiple APAC and EMEA Networks. Our engineers are monitoring the issue to ensure it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 7, 03:54 PST

Update - We are continuing to experience SMS delivery delays when sending messages across multiple APAC and EMEA Networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 7, 02:03 PST

Investigating - We are experiencing SMS delivery delays when sending messages across multiple APAC and EMEA Networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 7, 01:12 PST

United States SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 7, 05:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 21:01 PST

Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 06 November 2025 at 21:00 PST until 07 November 2025 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Liberty United States handsets via subset of United States short codes.
Nov 3, 13:57 PST

Multiple Destination SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 7, 05:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 21:00 PST

Scheduled - Our SMS carrier partner in Puerto Rico and Guam is conducting a planned maintenance from 06 November 2025 at 21:00 PST until 07 November 2025 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Puerto Rico and Guam handsets.
Oct 31, 04:56 PDT

Mexico SMS Carrier Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Nov 7, 04:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 22:01 PST

Scheduled - The AT&T network in Mexico is conducting an emergency maintenance from 06 November 2025 at 22:00 PST until 07 November 2025 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets when sending via long codes and short codes.
Nov 4, 14:32 PST

Inbound Calls From Carrier Peering Experiencing Drops in the United States

Resolved - This incident has been resolved.
Nov 7, 03:18 PST

Monitoring - We are seeing recovery of the issue with inbound calls from our Carrier Peering are being dropped due to missing RTP after our Engineers rolled back an update. Our engineering teams are monitoring this incident to ensure a full recovery. We will provide in 2 hours or as soon as more information becomes available.
Nov 7, 01:21 PST

Update - We are still investigating an issue where inbound calls from our Carrier Peering are being dropped due to missing RTP after an UPDATE. Twilio continues to send RTP, but our carrier is not receiving it, resulting in calls ending from the carrier side. This may cause dropped calls for customers using our Carrier Peering. Our engineering teams are actively working with our partners to resolve the issue as quickly as possible. We will provide in 4 hours or as soon as more information becomes available.
Nov 6, 23:09 PST

Update - We are still investigating an issue where inbound calls from our Carrier Peering are being dropped due to missing RTP after an UPDATE. Twilio continues to send RTP, but our carrier is not receiving it, resulting in calls ending from the carrier side. This may cause dropped calls for customers using our Carrier Peering. Our engineering teams are actively working with our partners to resolve the issue as quickly as possible. We will provide in 2 hours or as soon as more information becomes available.
Nov 6, 17:05 PST

Update - We are currently investigating an issue where inbound calls from our Carrier Peering are being dropped due to missing RTP after an UPDATE. Twilio continues to send RTP, but our carrier is not receiving it, resulting in calls ending from the carrier side. This may cause dropped calls for customers using our Carrier Peering. Our engineering teams are actively working with our partners to resolve the issue as quickly as possible. We will provide in 1 hour or as soon as more information becomes available.
Nov 6, 16:09 PST

Investigating - We are currently investigating an issue where inbound calls from our Carrier Peering are being dropped due to missing RTP after an UPDATE. Twilio continues to send RTP, but our carrier is not receiving it, resulting in calls ending from the carrier side. This may cause dropped calls for customers using our Carrier Peering. Our engineering teams are actively working with our partners to resolve the issue as quickly as possible. We will provide in 1 hour or as soon as more information becomes available.
Nov 6, 15:56 PST

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Nov 7, 03:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 19:00 PST

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 06 November 2025 at 19:00 PST until 07 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Nov 5, 16:10 PST

United States MMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 7, 01:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 21:02 PST

Scheduled - Our MMS carrier partner in the United States is conducting an emergency maintenance from 06 November 2025 at 21:00 PST until 07 November 2025 at 01:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from T-Mobile, Verizon, US Cellular Corp., Dish Network and C-Spire United States handsets via United States long codes and short codes.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 6, 16:15 PST

Nov 6, 2025

SMS Delivery Report Delays to Verizon Wireless in US via Subset of Shortcode

Resolved - The issue affecting SMS Delivery Report Delays to Verizon Wireless in US via Subset of Shortcode has been resolved.
Nov 6, 22:01 PST

Monitoring - We are observing recovery in SMS Delivery Report Delays to Verizon Wireless in US via Subset of Shortcode. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 6, 20:01 PST

Update - We are continuing to investigate SMS Delivery Report Delays to Verizon Wireless in US via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 6, 19:34 PST

Investigating - We are continuing to investigate SMS Delivery Report Delays to Verizon Wireless in US via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 6, 18:34 PST

United Kingdom SMS Carrier Maintenance - O2 and Virgin

Completed - The scheduled maintenance has been completed.
Nov 6, 22:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 15:01 PST

Scheduled - The O2 and Virgin networks in the United Kingdom are conducting a planned maintenance from 06 November 2025 at 15:00 PST until 06 November 2025 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from O2 and Virgin United Kingdom handsets.
Oct 29, 07:43 PDT

United Kingdom SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 6, 22:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 15:00 PST

Scheduled - Our SMS carrier partner in the United Kingdom is conducting a planned maintenance from 06 November 2025 at 15:00 PST until 06 November 2025 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United Kingdom handsets.
Oct 27, 07:36 PDT

Russia SMS Carrier Maintenance - Beeline

Completed - The scheduled maintenance has been completed.
Nov 6, 16:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 13:01 PST

Scheduled - The Beeline network in Russia is conducting a planned maintenance from 06 November 2025 at 13:00 PST until 06 November 2025 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Nov 5, 05:29 PST

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Nov 6, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 11:00 PST

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 06 November 2025 at 11:00 PST until 06 November 2025 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Nov 1, 13:04 PDT

Voice Quality Issues From A Subset Of Twilio Phone Numbers In Brazil

Resolved - Our engineers have monitored the fix and confirmed that voice quality issues from a subset of Twilio phone numbers to Brazil have been resolved. All services are now operating normally at this time.
Nov 6, 14:07 PST

Monitoring - We have started seeing recovery for voice quality issues from a subset of Twilio phone numbers to Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 6, 10:31 PST

Update - We are observing voice quality issues from a subset of Twilio phone numbers to Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Nov 6, 10:08 PST

Update - We are observing voice quality issues from a subset of Twilio phone numbers to Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 6, 08:08 PST

Investigating - We are observing voice quality issues from a subset of Twilio phone numbers to Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
Nov 6, 07:10 PST

Multiple Destination Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 6, 13:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 05:00 PST

Scheduled - Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 06 November 2025 at 05:00 PST until 06 November 2025 at 13:00 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Oct 23, 20:22 PDT

Outbound Call Failures To A Subset Of Canada Bell Numbers

Resolved - The issue affecting outbound calls to a subset of Canada Bell Numbers has been determined not to be invalid, and the service is functioning normally at this time.
Nov 6, 12:12 PST

Investigating - We are observing a subset of outbound call failures to Bell Numbers in Canada. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 6, 11:21 PST

[SNOC] Call Quality Issues From a Subset of Twilio's Numbers in the United Kingdom

Resolved - The issue affecting call quality from a subset of Twilio's Numbers in the United Kingdom has been resolved, and the service is functioning normally at this time.
Nov 6, 10:09 PST

Update - We are observing recovery of call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently monitoring the issue to ensure full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 6, 08:13 PST

Monitoring - We are observing recovery of call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently monitoring the issue to ensure full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 6, 06:13 PST

Investigating - We are continuing to observe call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 6, 05:07 PST

Update - We are continuing to observe call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 6, 04:04 PST

Investigating - We are observing call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 6, 02:27 PST

SMS Delivery Report Delays to Telefonica in Colombia

Resolved - We are no longer experiencing SMS Delivery Report Delays to Telefonica in Colombia. This incident has been resolved.
Nov 6, 08:45 PST

Monitoring - We are observing recovery in SMS delivery report delays to Telefonica in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 6, 06:47 PST

Update - We are experiencing SMS Delivery Report Delays to Telefonica in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 5, 23:53 PST

Update - We are experiencing SMS Delivery Report Delays to Telefonica in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 5, 21:40 PST

Update - We are experiencing SMS Delivery Report Delays to Telefonica in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 19:41 PST

Investigating - We are experiencing SMS Delivery Report Delays to Telefonica in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 5, 18:44 PST

Update - We are observing recovery in SMS Delivery Delays to Telefonica in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 17:31 PST

Monitoring - We are observing recovery in SMS Delivery Delays to Telefonica in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 15:42 PST

Update - We are experiencing SMS Delivery Report Delays to Telefonica in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 5, 11:31 PST

Update - We are experiencing SMS Delivery Report Delays to Telefonica in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 09:33 PST

US SMS Carrier Maintenance - Small US Carriers

Completed - The scheduled maintenance has been completed.
Nov 6, 07:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 03:01 PST

Scheduled - A subset of small networks in the US are conducting an emergency maintenance from 06 November 2025 at 03:00 PST until 06 November 2025 at 07:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
Nov 4, 13:56 PST

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Nov 6, 05:02 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 20:01 PST

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 05 November 2025 at 20:00 PST until 06 November 2025 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Nov 3, 15:13 PST

United States SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 6, 05:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 21:01 PST

Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 05 November 2025 at 21:00 PST until 06 November 2025 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Liberty United States handsets via subset of United States short codes.
Nov 3, 13:56 PST

Multiple Destination SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 6, 05:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 21:00 PST

Scheduled - Our SMS carrier partner in Puerto Rico and Guam is conducting a planned maintenance from 05 November 2025 at 21:00 PST until 06 November 2025 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Puerto Rico and Guam handsets.
Oct 31, 04:51 PDT

United States SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 6, 04:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 00:01 PST

Scheduled - Our SMS carrier partner in the United States is conducting an emergency maintenance from 06 November 2025 at 00:00 PST until 06 November 2025 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets.
Nov 4, 18:58 PST

Multiple Destination Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 6, 03:45 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 03:00 PST

Scheduled - Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 06 November 2025 at 03:00 PST until 06 November 2025 at 03:45 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Oct 26, 22:52 PDT

Brazil SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 6, 02:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 23:00 PST

Scheduled - Our SMS carrier partner in Brazil is conducting a planned maintenance from 05 November 2025 at 23:00 PST until 06 November 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from NEXTEL, TIM, Claro, Vivo, CTBC, Novalink, Cinco, Sercomtel, Twilio, Brisanet Servicos De Telecomunicacoes SA, Telmacell, Cubic Telecom, Unicel, Telemat Cel, VMNO COMUNICACOES DO BRASIL, America Net, Surf Telecom, Datora and Ligue Telecomunicacoes LTDA Brazil handsets via Brazil long codes and short codes.
Oct 27, 14:57 PDT

US SMS Carrier Maintenance - Small US Carriers

Completed - The scheduled maintenance has been completed.
Nov 6, 01:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 21:02 PST

Scheduled - A subset of small networks in the US are conducting an emergency maintenance from 05 November 2025 at 21:00 PST until 06 November 2025 at 01:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 5, 17:39 PST

Multiple Destination SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 6, 00:02 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 23:03 PST

Scheduled - Our SMS carrier partner in Mexico and Panama is conducting an emergency maintenance from 05 November 2025 at 22:00 PST until 06 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Mexico and Panama handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 5, 23:01 PST

United States and Canada Twilio SMS and MMS Maintenance

Completed - The scheduled maintenance has been completed.
Nov 6, 00:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 20:00 PST

Scheduled - Twilio is conducting a planned maintenance from 05 November 2025 at 20:00 PST until 06 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Oct 3, 16:47 PDT

Nov 5, 2025

SMS Delivery Delays to Multiple Network in Kenya

Resolved - We are no longer experiencing SMS delivery delays to when sending messages to Safaricom in Kenya. This incident has been resolved.
Nov 5, 23:18 PST

Update - We are observing recovery in SMS Delivery Delays to Multiple Network in Kenya. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 21:10 PST

Monitoring - We are observing recovery in SMS Delivery Delays to Multiple Network in Kenya. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 15:00 PST

Investigating - We are continuing to experience SMS Delivery Delays when sending messages to Safaricom in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 5, 11:38 PST

Update - We are observing recovery of SMS Delivery Delays when sending messages to Safaricom in Kenya. Our engineers are working with our carrier partner to ensure the issue is resolved. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 5, 07:48 PST

Monitoring - We are observing recovery of SMS Delivery Delays when sending messages to Safaricom in Kenya. Our engineers are working with our carrier partner to ensure the issue is resolved. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 05:57 PST

Update - We are continuing to experience SMS Delivery Delays when sending messages to Safaricom in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 04:00 PST

Investigating - We are experiencing SMS Delivery Delays when sending messages to Safaricom in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 5, 03:08 PST

Multiple Destination SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 5, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 18:00 PST

Scheduled - Our SMS carrier partner in Myanmar, Republic of Serbia, Pakistan, Nepal, Japan and the Philippines is conducting a planned maintenance from 05 November 2025 at 18:00 PST until 05 November 2025 at 19:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Myanmar, Republic of Serbia, Pakistan, Nepal, Japan and Philippines handsets.
Oct 31, 05:59 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Nov 5, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 11:00 PST

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 05 November 2025 at 11:00 PST until 05 November 2025 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Nov 1, 13:01 PDT

SMS Delivery Failure to Telecel Network in Mexico

Resolved - We are no longer experiencing SMS Delivery Failures to Telecel Network in Mexico. This incident has been resolved.
Nov 5, 14:57 PST

Monitoring - We are observing successful SMS Delivery to Telecel Network in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hour or as soon as more information becomes available.
Nov 5, 13:24 PST

Investigating - We are experiencing SMS delivery failures when sending SMS to Telecel Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 5, 12:30 PST

Hong Kong SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 5, 14:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 08:01 PST

Scheduled - Our SMS carrier partner in Hong Kong is conducting a planned maintenance from 05 November 2025 at 08:00 PST until 05 November 2025 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Hong Kong handsets.
Oct 14, 22:00 PDT

SMS Delivery Delays and Failures to Telekom Srbija in Serbia

Resolved - We are no longer experiencing SMS Delivery Delays and Failures when sending messages to Telekom Srbija in Serbia. This incident has been resolved.
Nov 5, 13:06 PST

Monitoring - We are observing recovery of SMS Delivery Delays and Failures when sending messages to Telekom Srbija in Serbia. Our engineers are working with our carrier partner to ensure the issue is resolved. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 5, 07:55 PST

Update - We are continuing to experience SMS Delivery Delays and Failures when sending messages to Telekom Srbija in Serbia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 5, 03:55 PST

Update - We are continuing to experience SMS Delivery Delays and Failures when sending messages to Telekom Srbija in Serbia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Nov 5, 01:43 PST

Investigating - We are experiencing SMS Delivery Delays and Failures when sending messages to Telekom Srbija in Serbia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 5, 00:53 PST

Indonesia SMS Carrier Maintenance - XL Axiata

Completed - The scheduled maintenance has been completed.
Nov 5, 12:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 10:01 PST

Scheduled - The XL Axiata network in Indonesia is conducting an emergency maintenance from 05 November 2025 at 10:00 PST until 05 November 2025 at 12:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to XL Axiata Indonesia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 5, 01:24 PST

Malaysia SMS Carrier Maintenance - Celcom and DiGi

Completed - The scheduled maintenance has been completed.
Nov 5, 12:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 08:02 PST

Scheduled - The Celcom and DiGi networks in Malaysia are conducting a planned maintenance from 05 November 2025 at 08:00 PST until 05 November 2025 at 12:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom and DiGi Malaysia handsets.
Nov 4, 06:17 PST

High Packet Loss On Inbound And Outbound Calls To United Kingdom

Resolved - This incident has been resolved.
Nov 5, 11:43 PST

Monitoring - We are observing recovery of High Packet Loss On Inbound And Outbound Calls To United Kingdom. Our engineers are working with our carrier partner to ensure the issue is resolved. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 09:50 PST

Investigating - We are experiencing High Packet Loss On Inbound And Outbound Calls To United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 5, 08:57 PST

SMS Delivery Failures to Altan Redes in Mexico

Resolved - This incident has been resolved.
Nov 5, 10:15 PST

Update - We are continuing to observe recovery in SMS delivery failures to Altan Redes in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 5, 06:13 PST

Update - We are continuing to observe recovery in SMS delivery failures to Altan Redes in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 04:13 PST

Update - We are continuing to observe recovery in SMS delivery failures to Altan Redes in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 02:13 PST

Update - We are continuing to observe recovery in SMS delivery failures to Altan Redes in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 00:18 PST

Monitoring - We are observing recovery in SMS delivery failures to Altan Redes in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 4, 22:32 PST

Update - We still continue to experience SMS delivery failures to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Nov 4, 18:32 PST

Update - We still continue to experience SMS delivery failures to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Nov 1, 02:29 PDT

Update - We still continue to experience SMS delivery failures to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Oct 31, 18:41 PDT

Update - We are continuing to experiencing SMS delivery failures to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 31, 14:55 PDT

Update - We are continuing to experiencing SMS delivery failures to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 13:02 PDT

Investigating - We are experiencing SMS delivery failures to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 31, 12:10 PDT

Malaysia SMS Carrier Maintenance - Celcom

Completed - The scheduled maintenance has been completed.
Nov 5, 10:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 08:00 PST

Scheduled - The Celcom network in Malaysia is conducting a planned maintenance from 05 November 2025 at 08:00 PST until 05 November 2025 at 10:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom Malaysia handsets.
Oct 6, 23:12 PDT

Outbound SMS Delivery Delay to NUR Telecom Network in Kyrgyzstan

Resolved - This incident has been resolved.
Nov 5, 06:32 PST

Monitoring - We are observing recovery of SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are monitoring the issue to determine it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 04:40 PST

Update - We are continuing to experience SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 02:56 PST

Investigating - We are continuing to experience SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 5, 01:39 PST

Monitoring - We are observing recovery of SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are monitoring the issue to determine it is resolved. We will provide another update in 2 hour or as soon as more information becomes available.
Nov 5, 00:06 PST

Investigating - We are experiencing SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 4, 23:16 PST

United States SMS Carrier Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Nov 5, 04:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 01:24 PST

Scheduled - The AT&T network in the United States is conducting an emergency maintenance from 05 November 2025 at 00:30 PST until 05 November 2025 at 04:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to AT&T United States handsets when sending via long codes and short codes.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 5, 01:21 PST

SMS Delivery Delays and Failures to Smart Network in Philippines

Resolved - This incident has been resolved.
Nov 5, 04:27 PST

Monitoring - We are observing recovery of SMS delivery delays and failures when sending messages to Smart network in the Philippines. Our engineers will continue to monitor this issue to ensure it is resolves. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 02:43 PST

Update - We are still experiencing SMS delivery delays and failures when sending messages to Smart network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 4, 21:01 PST

Update - We are still experiencing SMS delivery delays and failures when sending messages to Smart network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 4, 17:01 PST

Update - We are experiencing SMS delivery delays and failures when sending messages to Smart network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 4, 15:03 PST

Update - We are experiencing SMS delivery delays and failures when sending messages to Smart network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 4, 14:04 PST

Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays and failures when sending to Smart network in Philippines. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 4, 14:00 PST

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Nov 5, 04:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 22:01 PST

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 04 November 2025 at 22:00 PST until 05 November 2025 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Oct 31, 14:49 PDT

Multiple Destination Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 5, 03:45 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 03:00 PST

Scheduled - Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 05 November 2025 at 03:00 PST until 05 November 2025 at 03:45 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Oct 26, 22:52 PDT

Verify Silent Network Auth Invalid Access Errors

Resolved - This incident has been resolved.
Nov 5, 02:07 PST

Update - The invalid access errors have been resolved and Verify Silent Network Auth is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Nov 5, 00:12 PST

Monitoring - The invalid access errors have been resolved and Verify Silent Network Auth is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Nov 4, 22:14 PST

Update - We are still investigating an issue with invalid access errors with the AccSec - US T-Mobile API. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 4, 20:17 PST

Investigating - We are investigating an issue with invalid access errors with the AccSec - US T-Mobile API. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 4, 19:17 PST

Update - We are still investigating an issue with invalid access errors which we have identified are impacting the Verify Silent Network Auth. We expect to provide another update in 4 hours or as soon as more information becomes available.
Nov 4, 15:37 PST

Update - We are investigating an issue with invalid access errors with the AccSec - US T-Mobile API. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 4, 13:25 PST

Investigating - Our monitoring systems have detected a potential issue with AccSec - US T-Mobile API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 4, 13:16 PST

US SMS Carrier Maintenance - Small US Carriers

Completed - The scheduled maintenance has been completed.
Nov 5, 01:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 21:00 PST

Scheduled - A subset of small networks in the US are conducting an emergency maintenance from 04 November 2025 at 21:00 PST until 05 November 2025 at 01:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets when sending via long codes and short codes.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 4, 14:00 PST

MMS Delivery Delays and Failures to Verizon and T-Mobile Network in US via Subset of Shortcode

Resolved - This incident has been resolved.
Nov 5, 00:13 PST

Monitoring - We are observing recovery in MMS delivery delays when sending messages to Verizon and T-Mobile Network in US via Subset of Shortcode. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 4, 22:28 PST

Update - We are experiencing MMS delivery delays when sending messages to Verizon and T-Mobile Network in US via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 4, 20:33 PST

Investigating - We are experiencing MMS delivery delays when sending messages to Verizon and T-Mobile Network in US via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 4, 19:33 PST

Nov 4, 2025

Call Failures to A Subset Of Phone Number In France.

Resolved - There was an issue causing call failures to French phone numbers has been identified. The incident was resolved and this is a retrospective notice.
Nov 4, 23:55 PST

Spain SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 4, 22:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 20:00 PST

Scheduled - Our SMS carrier partner in Spain is conducting a planned maintenance from 04 November 2025 at 20:00 PST until 04 November 2025 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Spain handsets.
Oct 28, 08:36 PDT

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Nov 4, 19:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 15:15 PST

Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 04 November 2025 at 15:15 PST until 04 November 2025 at 19:30 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 4, 05:31 PST

Call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers

Resolved - We are resolving this incident as we found that the main cause is that some of our customers are unable to comply with the requirements from our service providers that caused the observed call failures. The next actions are for these customers to submit all the necessary configurations for them to be compliant, which is currently a work in progress.
Nov 4, 19:03 PST

Update - We still continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available
Nov 3, 19:59 PST

Update - We still continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available
Nov 1, 04:03 PDT

Update - We still continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available
Oct 31, 20:14 PDT

Update - We continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available
Oct 31, 16:35 PDT

Update - We continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available
Oct 31, 14:39 PDT

Investigating - We are observing call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available
Oct 31, 13:41 PDT

United Arab Emirates SMS Carrier Maintenance - Etisalat

Completed - The scheduled maintenance has been completed.
Nov 4, 18:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 12:00 PST

Scheduled - The Etisalat network in the United Arab Emirates is conducting a planned maintenance from 04 November 2025 at 12:00 PST until 04 November 2025 at 18:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Etisalat United Arab Emirates handsets.
Oct 31, 14:07 PDT

MMS Delivery Delays To and From Multiple Networks in the United States for a subset of Short Codes

Resolved - We are no longer experiencing MMS delivery delays when sending messages to and from multiple networks in the United States for a subset of short codes. This incident has been resolved.
Nov 4, 16:13 PST

Monitoring - We are observing recovery in MMS delivery delays when sending messages to and from multiple networks in the United States for a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 4, 14:13 PST

Update - We are still experiencing MMS delivery delays only to multiple networks in the United States for a subset of short codes, however, we are observing a recovery for MMS from the USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 4, 12:32 PST

Update - We are still experiencing MMS delivery delays only to multiple networks in the United States for a subset of Short Codes, however, we are observing a recovery for MMS from the USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 4, 10:32 PST

Investigating - We are experiencing MMS delivery delays to and from multiple networks in the United States for a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 4, 09:33 PST

MMS Delivery Reports Delay to Multiple Networks in the US for a Subset of Short Codes

Resolved - We are no longer experiencing delivery report delays when sending messages to multiple networks in the US from a subset of short codes. This incident has been resolved.
Nov 4, 16:09 PST

Monitoring - We are observing recovery in MMS delivery report delays when sending messages to multiple networks in the US from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 4, 14:09 PST

Identified - The issue has been identified and a fix is being implemented.
Nov 4, 10:08 PST

Update - We have identified that this incident is only impacting Delivery Reports, we can confirm that MMS delivery is not impacted, Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Nov 4, 10:07 PST

Update - We continue experiencing MMS delivery delays to Verizon Wireless Network In United States of America (311-489) via a Subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 4, 02:39 PST

Update - We continue experiencing MMS Delivery Delays To Verizon Wireless Network In United States of America (311-489) Via A Subset of Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 3, 22:45 PST

Update - We are experiencing MMS Delivery Delays To Verizon Wireless Network In United States of America (311-489) Via A Subset of Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 3, 20:50 PST

Investigating - We are experiencing MMS Delivery Delays To Verizon Wireless Network In United States of America (311-489) Via A Subset of Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 3, 19:57 PST

Issues with Encoding in TwiML Logs

Resolved - The encoding issue for special characters in the TwiML logs has been resolved and is operating normally at this time.
Nov 4, 16:05 PST

Update - We are investigating encoding issues for special characters in the TwiML logs. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 4, 15:20 PST

Investigating - Our monitoring systems have detected a potential encoding issue in the TwiML logs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 4, 14:56 PST

Russia SMS Carrier Maintenance - Sberbank Mobile

Completed - The scheduled maintenance has been completed.
Nov 4, 15:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 12:01 PST

Scheduled - The Sberbank Mobile network in Russia is conducting an emergency maintenance from 04 November 2025 at 12:00 PST until 04 November 2025 at 15:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Sberbank Mobile Russia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 4, 04:41 PST

SMS Delivery Failures on Small Multiple Networks in the United States of America Via a Subset of Long Codes

Resolved - We are no longer experiencing SMS delivery failures to multiple small networks in the United States of America via a subset of long codes. This incident has been resolved.
Nov 4, 12:22 PST

Monitoring - We are observing successful SMS delivery failures to Small Multiple Networks in the United States of America via Subset of Long Codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 4, 10:23 PST

Update - We continue experiencing SMS delivery failures to Small Multiple Networks in the United States of America via Subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 4, 10:01 PST

Investigating - We are experiencing SMS delivery failures to Small Multiple Networks in the United States of America via Subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.
Nov 4, 09:11 PST

SMS Delivery Delays and Failures to Telefonica & Virgin Mobile Network in Colombia.

Resolved - We are no longer experiencing SMS delivery failures to Telefonica & Virgin Mobile Network in Colombia. This incident has been resolved.
Nov 4, 10:57 PST

Monitoring - We are observing recovery in SMS Delivery Delays and Failures to Telefonica & Virgin Mobile Network in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 4, 09:04 PST

Update - We continue experiencing SMS Delivery Delays and Failures to Telefonica & Virgin Mobile Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 4, 01:04 PST

Update - We continue experiencing SMS Delivery Delays and Failures to Telefonica & Virgin Mobile Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 3, 21:15 PST

Update - We continue experiencing SMS Delivery Delays and Failures to Telefonica & Virgin Mobile Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 3, 19:21 PST

Investigating - We are experiencing SMS Delivery Delays and Failures to Telefonica Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 3, 18:21 PST

United States MMS Carrier Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Nov 4, 10:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 07:30 PST

Scheduled - The AT&T network in the United States is conducting a planned maintenance from 04 November 2025 at 07:30 PST until 04 November 2025 at 10:30 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from AT&T United States handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 3, 13:28 PST

SMS Delivery Delays to GoTextMe and Appalachian Wireless Networks In United States of America

Resolved - We are no longer experiencing SMS delivery delays when sending messages to GoTextMe Network in the United States. This incident has been resolved.
Nov 4, 08:13 PST

Update - We continue observing recovery of SMS delivery delays when sending messages to GoTextMe Network in the United States. Our engineers are monitoring the issue to ensure it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 4, 08:00 PST

Monitoring - We are observing recovery of SMS delivery delays when sending messages to GoTextMe Network in the United States. Our engineers are monitoring the issue to ensure it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 4, 06:01 PST

Update - We are experiencing SMS delivery delays when sending messages to GoTextMe Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 3, 22:55 PST

Update - We are experiencing SMS delivery delays when sending messages to GoTextMe Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 3, 19:53 PST

Update - We are experiencing SMS delivery delays when sending messages to GoTextMe Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 3, 17:51 PST

Update - We are experiencing SMS delivery delays when sending messages to GoTextMe Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 3, 16:59 PST

Investigating - Our monitoring systems have detected a potential issue SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 3, 16:43 PST

Unable to Upgrade Twilio Accounts From Trial

Resolved - Our Engineers have investigated and found that there was no widespread issue but there were a couple of isolated cases. This incident is resolved.
Nov 4, 04:40 PST

Investigating - We are experiencing an issue with Upgrading Twilio accounts from Trial on Twilio platform. Our Engineers are investigating. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 4, 03:30 PST

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Nov 4, 04:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 22:02 PST

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 03 November 2025 at 22:00 PST until 04 November 2025 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Oct 31, 14:49 PDT

Mexico SMS Carrier Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Nov 4, 04:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 22:00 PST

Scheduled - The AT&T network in Mexico is conducting a planned maintenance from 03 November 2025 at 22:00 PST until 04 November 2025 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
Oct 27, 17:14 PDT

United States MMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 4, 02:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 00:00 PST

Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 04 November 2025 at 00:00 PST until 04 November 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Oct 16, 12:19 PDT

Investigating Unexpected Account Closures

Resolved - This incident has been resolved.
Nov 4, 01:21 PST

Update - The issue where some customer accounts were being unexpectedly closed is now operating normally. We will continue to monitor for system stability. We'll provide another update in 8 hours or as soon as more information becomes available.
Nov 3, 18:05 PST

Update - The issue where some customer accounts were being unexpectedly closed is now operating normally. We will continue to monitor for system stability. We'll provide another update in 4 hours or as soon as more information becomes available.
Nov 3, 13:56 PST

Update - An issue where some customer accounts were being unexpectedly closed is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Nov 3, 11:56 PST

Monitoring - An issue where some customer accounts were being unexpectedly closed is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Nov 3, 11:27 PST

Update - We are continuing to investigate an issue where some customer accounts are being unexpectedly closed. Impacted users may be unable to access their accounts, and recurring billable items may be deleted, which could affect business operations. Our team has identified the issue and is actively working on a resolution. We expect to provide another update in 8 hours or as soon as more information becomes available.
Nov 3, 03:29 PST

Update - We are currently investigating an issue where some customer accounts are being unexpectedly closed. Impacted users may be unable to access their accounts, and recurring billable items may be deleted, which could affect business operations. Our team has identified the issue and is actively working on a resolution. We expect to provide another update in 4 hours or as soon as more information becomes available.
Nov 2, 23:27 PST

Identified - We are currently investigating an issue where some customer accounts are being unexpectedly closed. Impacted users may be unable to access their accounts, and recurring billable items may be deleted, which could affect business operations. Our team has identified the issue and is actively working on a resolution. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 2, 21:27 PST

Update - We are currently investigating reports of unexpected customer account closures. The previous issue—where MFA resets led to user and account closures—has been resolved. However, affected users are still unable to create new accounts, and impacted accounts remain closed. Our team is actively working to determine the root cause and restore access to affected accounts as quickly as possible.
We expect to provide another update in 60 minutes or as soon as more information becomes available.
Nov 2, 20:27 PST

Investigating - Our Account Portal is experiencing a partial outage related with reset 2FA causing user and account closures from the Console.
We are working to restore functionality as soon as possible. We expect to provide another update in 60 minutes or as soon as more information becomes available.
Nov 2, 19:44 PST

MMS Delivery Delays To AT&T Network In United States of America Via A Subset Of Twilio Numbers

Resolved - This incident has been resolved.
Nov 4, 00:30 PST

Monitoring - We are observing recovery in MMS Delivery Delays To AT&T Network In United States of America Via A Subset Of Twilio Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 3, 22:52 PST

Investigating - We are experiencing MMS Delivery Delays To AT&T Network In United States of America Via A Subset Of Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 3, 22:12 PST

United States MMS Carrier Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Nov 4, 00:02 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 21:00 PST

Scheduled - The AT&T network in the United States is conducting a planned maintenance from 03 November 2025 at 21:00 PST until 04 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from AT&T United States handsets when sending via long codes and short codes.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 3, 14:22 PST

Netherlands Account Security Carrier Partner Maintenance - T-Mobile NL

Completed - The scheduled maintenance has been completed.
Nov 4, 00:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 22:01 PST

Scheduled - Our carrier partner T-Mobile NL Netherlands is conducting a planned maintenance from 03 November 2025 at 22:00 PST until 04 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent API request failures for T-Mobile NL Netherlands customers.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Oct 31, 07:01 PDT

Nov 3, 2025

MMS Delivery Reports Delay To Multiple Networks in the US for a Subset of Short Codes

Resolved - We are no longer experiencing MMS delivery report delays when sending messages to multiple networks in the United States. This incident has been resolved.
Nov 3, 22:30 PST

Update - We are observing recovery in MMS delivery report delays when sending messages to multiple networks in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 3, 20:41 PST

Monitoring - We are observing recovery in MMS delivery report delays when sending messages to multiple networks in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 3, 17:54 PST

Update - We are continuing to investigate this issue.
Nov 3, 17:04 PST

Update - We are experiencing MMS delivery report delays when sending messages to multiple networks in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 3, 16:57 PST

Investigating - Our monitoring systems have detected a potential issue with MMS delivery delays in the United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 3, 16:44 PST

United Kingdom Account Security Carrier Partner Maintenance - EE

Completed - The scheduled maintenance has been completed.
Nov 3, 22:15 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 21:30 PST

Scheduled - Our carrier partner EE United Kingdom is conducting a planned maintenance from 03 November 2025 at 21:30 PST until 03 November 2025 at 22:15 PST. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Oct 28, 10:48 PDT

United Kingdom SMS Carrier Maintenance - Virgin

Completed - The scheduled maintenance has been completed.
Nov 3, 22:02 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 13:00 PST

Scheduled - The Virgin network in the United Kingdom is conducting a planned maintenance from 03 November 2025 at 13:00 PST until 03 November 2025 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Virgin United Kingdom handsets.
Oct 30, 04:16 PDT

Multiple Destination Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 3, 13:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 05:00 PST

Scheduled - Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 03 November 2025 at 05:00 PST until 03 November 2025 at 13:00 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Oct 23, 20:21 PDT

Indonesia SMS Carrier Maintenance - XL Axiata

Completed - The scheduled maintenance has been completed.
Nov 3, 12:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 10:00 PST

Scheduled - The XL Axiata network in Indonesia is conducting a planned maintenance from 03 November 2025 at 10:00 PST until 03 November 2025 at 12:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to XL Axiata Indonesia handsets.
Oct 31, 04:47 PDT

Mexico SMS Carrier Maintenance - Telefonica

Completed - The scheduled maintenance has been completed.
Nov 3, 12:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 09:00 PST

Scheduled - The Telefonica network in Mexico is conducting an emergency maintenance from 03 November 2025 at 09:00 PST until 03 November 2025 at 12:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Telefonica Mexico handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 3, 06:29 PST

SMS Delivery Delays and Failures to Verizon Network in the United States via a Subset of Toll Free Numbers

Resolved - We are no longer experiencing SMS delivery failures to Verizon Network in the United States via a subset of Toll Free Numbers. This incident has been resolved.
Nov 3, 11:03 PST

Monitoring - We are observing successful SMS delivery to Verizon Network in the United States via a subset of Toll Free Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 mins or as soon as more information becomes available.
Nov 3, 10:36 PST

Investigating - We are experiencing SMS delivery failures to Verizon Network in the United States via a subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in [X minutes] or as soon as more information becomes available.
Nov 3, 09:46 PST

SMS Delivery Delays and Failures to Nuevatel Network In Bolivia

Resolved - We are no longer experiencing SMS delivery failures to Nuevatel Network In Bolivia. This incident has been resolved.
Nov 3, 09:51 PST

Update - We are observing recovery in SMS delivery delays and failures when sending messages to Nuevatel Network In Bolivia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 3, 08:07 PST

Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to Nuevatel Network In Bolivia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 3, 07:16 PST

Update - We continue to experience SMS delivery delays and failures when sending messages to Nuevatel Network In Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Nov 2, 23:03 PST

Update - We continue to experience SMS delivery delays and failures when sending messages to Nuevatel Network In Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 2, 15:03 PST

Update - We are continuing to experience SMS delivery delays and failures when sending messages to Nuevatel Network In Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 2, 11:03 PST

Update - We are continuing to experience SMS delivery delays and failures when sending messages to Nuevatel Network In Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 2, 09:02 PST

Investigating - We are experiencing SMS delivery delays and failures when sending messages to Nuevatel Network In Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 2, 08:02 PST

Sms Delivery Delays to Smart Network in the Philippines

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Smart Network in the Philippines. This incident has been resolved.
Nov 3, 09:04 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Smart Network in the Philippines. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 mins or as soon as more information becomes available.
Nov 3, 08:46 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Smart Network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 3, 07:48 PST

Audit Events Are Not Being Generated in ie1

Resolved - Our engineers have monitored the fix and confirmed the issue with Audit Events not being generated in ie1 has been resolved. All services are now operating normally at this time.
Nov 3, 09:01 PST

Investigating - We are investigating a service interruption with Audit Events not being generated in ie1. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 3, 08:26 PST

SMS Delivery Report Delays to Surf Telecom Network In Brazil

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Surf Telecom Network In Brazil. This incident has been resolved.
Nov 3, 08:04 PST

Monitoring - We are observing recovery in SMS delivery report delays when sending messages to Surf Telecom Network In Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 3, 07:10 PST

Update - We continue to experience SMS delivery report delays when sending messages to Surf Telecom Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Nov 2, 23:04 PST

Update - We continue to experience SMS delivery report delays when sending messages to Surf Telecom Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 2, 15:04 PST

Update - We are continuing to experience SMS delivery report delays when sending messages to Surf Telecom Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 2, 11:04 PST

Update - We are continuing to experience SMS delivery report delays when sending messages to Surf Telecom Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 2, 09:04 PST

Investigating - We are experiencing SMS delivery report delays when sending messages to Surf Telecom Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 2, 08:04 PST

Messaging Services configuration causing consumer lag in phone number capability or status change

Resolved - This incident has been resolved.
Nov 3, 06:07 PST

Investigating - Our engineers have identified the issue with a Messaging Services configuration causing consumer lag in phone number capability or status change and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 3, 05:45 PST

SMS Delivery Delays To Orange Network in Cameroon

Resolved - This incident has been resolved.
Nov 3, 06:04 PST

Update - We are continuing to observe recovery in SMS delivery delays when sending messages to Orange Network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 3, 04:07 PST

Update - We are observing recovery in SMS delivery delays when sending messages to Orange Network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 2, 22:49 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange Network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 2, 20:49 PST

Update - We are experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 2, 16:48 PST

Update - We are experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 2, 14:48 PST

Update - We are experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 2, 13:48 PST

Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 2, 13:41 PST

United States MMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 3, 03:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 22:00 PST

Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 02 November 2025 at 22:00 PST until 03 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States short codes.
Oct 28, 01:21 PDT

Nov 2, 2025

Kazakhstan SMS Carrier Maintenance - Tele2

Completed - The scheduled maintenance has been completed.
Nov 2, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 14:01 PST

Scheduled - The Tele2 network in Kazakhstan is conducting a planned maintenance from 02 November 2025 at 14:00 PST until 02 November 2025 at 19:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Kazakhstan handsets.
Oct 31, 14:03 PDT

Messaging Services configuration consumer lag in phone number capability or status change

Resolved - Our engineers have identified the issue with a Messaging Services configuration causing consumer lag in phone number capability or status change and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 2, 17:30 PST

Kazakhstan SMS Carrier Maintenance - Tele2 and Dalacom

Completed - The scheduled maintenance has been completed.
Nov 2, 17:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 14:00 PST

Scheduled - The Tele2 and Dalacom networks in Kazakhstan are conducting a planned maintenance from 02 November 2025 at 14:00 PST until 02 November 2025 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 and Dalacom Kazakhstan handsets.
Oct 31, 07:21 PDT

SMS Delivery Delays To Multiple Networks in New Zealand via Subset of Shortcodes

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in New Zealand via Subset of Shortcodes. This incident has been resolved.
Nov 2, 16:40 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Multiple Networks in New Zealand via Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 2, 14:47 PST

Update - We are experiencing SMS delivery delays when sending messages to Multiple Networks in New Zealand via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 2, 13:40 PST

Update - We are experiencing SMS delivery delays when sending messages to Multiple Networks in New Zealand via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 2, 12:40 PST

SMS Delivery Delays to Orange Network in Cameroon

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. This incident has been resolved.
Nov 2, 12:44 PST

Update - We are continuing to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 2, 08:44 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 2, 07:44 PST

SMS Delivery Delays to MTN in Nigeria

Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.
Nov 2, 10:21 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 2, 08:21 PST

Update - We continue to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 2, 04:21 PST

Investigating - We continue to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 2, 02:24 PST

Update - We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 2, 01:28 PST

Update - We are observing recovery in SMS delivery delays when sending messages to MTN in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 2, 01:39 PDT

Update - We still continue to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Nov 1, 07:47 PDT

Update - We still continue to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 31, 23:48 PDT

Update - We still continue to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 31, 19:48 PDT

Update - We continue to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 17:57 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 31, 17:04 PDT

Nov 1, 2025

Oct 31, 2025

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Related

Scheduled Maintenance

United Kingdom Account Security Carrier Partner Maintenance - Vodafone Nov 9, 2025 14:30-19:00 PST

United States MMS Carrier Maintenance - T-Mobile Nov 9, 2025 21:00 - Nov 10, 2025 03:00 PST

United States SMS and MMS Carrier Maintenance - T-Mobile Nov 9, 2025 21:00 - Nov 10, 2025 03:00 PST

Multiple Destination SMS Carrier Partner Maintenance Nov 9, 2025 21:00 - Nov 10, 2025 05:00 PST

United States MMS Carrier Partner Maintenance Nov 10, 2025 00:00-03:00 PST

Russia SMS Carrier Maintenance - Win Mobile, Volna mobile and Personnal Communicational Nov 10, 2025 09:00-21:00 PST

Japan SMS Carrier Maintenance - KDDI Nov 10, 2025 10:00-12:00 PST

Vietnam SMS Carrier Partner Maintenance Nov 10, 2025 11:00-14:00 PST

Russia SMS Carrier Maintenance - Tele2 Nov 10, 2025 12:00 - Nov 26, 2025 16:00 PST

Germany SMS Carrier Maintenance - Vodafone Nov 10, 2025 15:00-20:00 PST

Multiple Destination SMS Carrier Partner Maintenance Nov 10, 2025 21:00 - Nov 11, 2025 05:00 PST

United States SMS Carrier Partner Maintenance Nov 10, 2025 21:00 - Nov 11, 2025 05:00 PST

United States MMS Carrier Maintenance - T-Mobile Nov 10, 2025 21:00 - Nov 11, 2025 03:00 PST

United States SMS Carrier Maintenance - Verizon Nov 10, 2025 21:00 - Nov 11, 2025 02:00 PST

United States SMS and MMS Carrier Maintenance - T-Mobile Nov 10, 2025 21:00 - Nov 11, 2025 03:00 PST

United Kingdom Account Security Carrier Partner Maintenance - EE Nov 10, 2025 21:30-22:30 PST

United States MMS Carrier Partner Maintenance Nov 11, 2025 00:00-03:00 PST

Ireland SMS Carrier Maintenance - Vodafone Nov 11, 2025 15:30-22:00 PST

Ukraine SMS Carrier Maintenance - life:) Nov 11, 2025 16:00-20:00 PST

United States SMS Carrier Maintenance - AT&T Nov 11, 2025 20:00 - Nov 12, 2025 00:00 PST

Multiple Destination SMS Carrier Partner Maintenance Nov 11, 2025 21:00 - Nov 12, 2025 02:00 PST

United States SMS Carrier Maintenance - Verizon Nov 11, 2025 21:00 - Nov 12, 2025 02:00 PST

United States MMS Carrier Partner Maintenance Nov 12, 2025 00:00-03:00 PST

Multiple Destination Voice Carrier Partner Maintenance Nov 12, 2025 03:00-11:00 PST

Multiple Destination Voice Carrier Partner Maintenance Nov 12, 2025 03:00-03:45 PST

Qatar SMS Carrier Maintenance - Vodafone Nov 12, 2025 13:00-19:00 PST

United States and Canada Twilio SMS and MMS Maintenance Nov 12, 2025 20:00 - Nov 13, 2025 00:00 PST

Canada SMS Carrier Maintenance - Bell Mobility Nov 12, 2025 20:00 - Nov 13, 2025 02:00 PST

United States SMS Carrier Maintenance - Verizon Nov 12, 2025 21:00 - Nov 13, 2025 02:00 PST

United States MMS Carrier Partner Maintenance Nov 13, 2025 00:00-03:00 PST

Multiple Destination Voice Carrier Partner Maintenance Nov 13, 2025 03:00-03:45 PST

Netherlands Account Security Carrier Partner Maintenance - T-Mobile NL Nov 14, 2025 14:00-20:00 PST

Japan SMS Carrier Maintenance - KDDI Nov 17, 2025 10:00-12:00 PST

Twilio Hosted SMS and Porting - Maintenance Nov 18, 2025 19:00-20:00 PST

Multiple Destination Voice Carrier Partner Maintenance Nov 19, 2025 03:00-11:00 PST

United States and Canada Twilio SMS and MMS Maintenance Nov 19, 2025 20:00 - Nov 20, 2025 00:00 PST

United States and Canada Twilio SMS and MMS Maintenance Nov 25, 2025 20:00 - Nov 26, 2025 00:00 PST

United States and Canada Twilio SMS and MMS Maintenance Dec 3, 2025 20:00 - Dec 4, 2025 00:00 PST

United States and Canada Twilio SMS and MMS Maintenance Dec 10, 2025 20:00 - Dec 11, 2025 00:00 PST

United States and Canada Twilio SMS and MMS Maintenance Dec 17, 2025 20:00 - Dec 18, 2025 00:00 PST

Past Incidents

United Kingdom Account Security Carrier Partner Maintenance - Vodafone Nov `9`, `2025` `14:30`-`19:00` PST

United States MMS Carrier Maintenance - T-Mobile Nov `9`, `2025` `21:00` - Nov `10`, `2025` `03:00` PST

United States SMS and MMS Carrier Maintenance - T-Mobile Nov `9`, `2025` `21:00` - Nov `10`, `2025` `03:00` PST

Multiple Destination SMS Carrier Partner Maintenance Nov `9`, `2025` `21:00` - Nov `10`, `2025` `05:00` PST

United States MMS Carrier Partner Maintenance Nov `10`, `2025` `00:00`-`03:00` PST

Russia SMS Carrier Maintenance - Win Mobile, Volna mobile and Personnal Communicational Nov `10`, `2025` `09:00`-`21:00` PST

Japan SMS Carrier Maintenance - KDDI Nov `10`, `2025` `10:00`-`12:00` PST

Vietnam SMS Carrier Partner Maintenance Nov `10`, `2025` `11:00`-`14:00` PST

Russia SMS Carrier Maintenance - Tele2 Nov `10`, `2025` `12:00` - Nov `26`, `2025` `16:00` PST

Germany SMS Carrier Maintenance - Vodafone Nov `10`, `2025` `15:00`-`20:00` PST

Multiple Destination SMS Carrier Partner Maintenance Nov `10`, `2025` `21:00` - Nov `11`, `2025` `05:00` PST

United States SMS Carrier Partner Maintenance Nov `10`, `2025` `21:00` - Nov `11`, `2025` `05:00` PST

United States MMS Carrier Maintenance - T-Mobile Nov `10`, `2025` `21:00` - Nov `11`, `2025` `03:00` PST

United States SMS Carrier Maintenance - Verizon Nov `10`, `2025` `21:00` - Nov `11`, `2025` `02:00` PST

United States SMS and MMS Carrier Maintenance - T-Mobile Nov `10`, `2025` `21:00` - Nov `11`, `2025` `03:00` PST

United Kingdom Account Security Carrier Partner Maintenance - EE Nov `10`, `2025` `21:30`-`22:30` PST

United States MMS Carrier Partner Maintenance Nov `11`, `2025` `00:00`-`03:00` PST

Ireland SMS Carrier Maintenance - Vodafone Nov `11`, `2025` `15:30`-`22:00` PST

Ukraine SMS Carrier Maintenance - life:) Nov `11`, `2025` `16:00`-`20:00` PST

United States SMS Carrier Maintenance - AT&T Nov `11`, `2025` `20:00` - Nov `12`, `2025` `00:00` PST

Multiple Destination SMS Carrier Partner Maintenance Nov `11`, `2025` `21:00` - Nov `12`, `2025` `02:00` PST

United States SMS Carrier Maintenance - Verizon Nov `11`, `2025` `21:00` - Nov `12`, `2025` `02:00` PST

United States MMS Carrier Partner Maintenance Nov `12`, `2025` `00:00`-`03:00` PST

Multiple Destination Voice Carrier Partner Maintenance Nov `12`, `2025` `03:00`-`11:00` PST

Multiple Destination Voice Carrier Partner Maintenance Nov `12`, `2025` `03:00`-`03:45` PST

Qatar SMS Carrier Maintenance - Vodafone Nov `12`, `2025` `13:00`-`19:00` PST

United States and Canada Twilio SMS and MMS Maintenance Nov `12`, `2025` `20:00` - Nov `13`, `2025` `00:00` PST

Canada SMS Carrier Maintenance - Bell Mobility Nov `12`, `2025` `20:00` - Nov `13`, `2025` `02:00` PST

United States SMS Carrier Maintenance - Verizon Nov `12`, `2025` `21:00` - Nov `13`, `2025` `02:00` PST

United States MMS Carrier Partner Maintenance Nov `13`, `2025` `00:00`-`03:00` PST

Multiple Destination Voice Carrier Partner Maintenance Nov `13`, `2025` `03:00`-`03:45` PST

Netherlands Account Security Carrier Partner Maintenance - T-Mobile NL Nov `14`, `2025` `14:00`-`20:00` PST

Japan SMS Carrier Maintenance - KDDI Nov `17`, `2025` `10:00`-`12:00` PST

Twilio Hosted SMS and Porting - Maintenance Nov `18`, `2025` `19:00`-`20:00` PST

Multiple Destination Voice Carrier Partner Maintenance Nov `19`, `2025` `03:00`-`11:00` PST

United States and Canada Twilio SMS and MMS Maintenance Nov `19`, `2025` `20:00` - Nov `20`, `2025` `00:00` PST

United States and Canada Twilio SMS and MMS Maintenance Nov `25`, `2025` `20:00` - Nov `26`, `2025` `00:00` PST

United States and Canada Twilio SMS and MMS Maintenance Dec `3`, `2025` `20:00` - Dec `4`, `2025` `00:00` PST

United States and Canada Twilio SMS and MMS Maintenance Dec `10`, `2025` `20:00` - Dec `11`, `2025` `00:00` PST

United States and Canada Twilio SMS and MMS Maintenance Dec `17`, `2025` `20:00` - Dec `18`, `2025` `00:00` PST