Completed -
The scheduled maintenance has been completed.
Feb 10, 19:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 18:00 PST
Scheduled -
In order to improve the customer experience and keep our systems updated with the latest scalable technologies, Pantheon will be performing scheduled maintenance on February 10, 2026.
During this maintenance window, there will be a temporary interruption of Dashboard availability, and workflows may not successfully complete. We apologize for any inconvenience this may cause and assure you that our team will work diligently to minimize any disruption.
We do not anticipate any impact to your site(s) uptime during this maintenance window.
We understand the importance of our services to your business, and we assure you that our team will complete the maintenance as quickly as possible. We will also keep you informed of any updates or changes during the maintenance process. Should you have any questions or concerns, please reach out to our customer support team via chat or email us at the Pantheon Helpdesk.
Feb 5, 05:48 PST
Resolved -
This incident has been resolved.
Feb 9, 10:56 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 9, 10:15 PST
Investigating -
We are currently observing reduced performance affecting Dashboard loading, Terminus-related workflows, and some frontend site builds. Our Engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible. We understand this may impact your workflow and appreciate your patience while we work toward resolution.
Need Immediate Assistance? If you require urgent support during this time:
General urgent concerns: Please submit a support ticket or use live chat. If the Dashboard is inaccessible: Contact us at helpdesk@pantheon.io.
Feb 9, 09:31 PST