Monitoring - The fix has been deployed, and data consistency checks are in progress.
Jan 20, 2026 - 13:00 UTC
Update - We are continuing to investigate the issue.
Jan 09, 2026 - 12:59 UTC
Investigating - We are investigating a data transfer issue affecting Flow-to-AccessLink API partners. The issue began on January 7th at 07:00 UTC and continued until midnight. After midnight data transfer has worked normally.
We will keep you updated on the investigation at status.polar.com. We apologize for the inconvenience and thank you for your patience.
Jan 08, 2026 - 08:55 UTC
Welcome to Polar's status page, which contains real-time information on the uptime and status of our online services and mobile applications. Should there be any interruptions in service, we'll provide status updates here.
Everything appears to be working according to this page, but you’re still experiencing issues? Please take a look at our support resources at https://support.polar.com/.
Resolved -
This incident has been resolved.
Jan 20, 09:16 UTC
Monitoring -
The login and registration function in all of Polar's online stores has been disabled for now. We are working on restoring this functionality, but meanwhile, it is safe to make purchases as a guest user without logging in.
Apr 25, 11:26 UTC
Completed -
The scheduled maintenance has been completed.
Jan 7, 19:00 UTC
Update -
Unexpected issues have caused a delay in finishing the maintenance. We will provide updates as as they are available.
Jan 7, 18:58 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 07:00 UTC
Scheduled -
There will be a scheduled maintenance break in AccessLink API. We're expecting a downtime of up to 12 hours, and we will do our best to have the required database update ready as soon as possible.
Queued data will be automatically transferred when the break is over. This break does not affect data transfer from Flow to komoot, TrainingPeaks, Strava, MyFitnessPal or other services.
Dec 19, 10:59 UTC