[go: up one dir, main page]

All Systems Operational

About This Site

Welcome to Aircall's operational status page.

Here you can find information about ongoing incidents with a significant impact on Aircall's services. You can also find information about planned service maintenance events with potential risk of service impact.

Incidents impacting a specific subset of customers or services, and incidents with limited impact, may not be communicated here to protect subscribers from unwanted notifications.

When an incident is ongoing, you can expect updates as soon as any progress is made, and we frequently communicate when you can expect the next update.

If an incident is communicated here, be assured that Aircall is treating it with the utmost importance and actively working towards its resolution.

This page does not form any part of any Terms of Service for Aircall Products.

Aircall Apps Operational
90 days ago
100.0 % uptime
Today
Aircall Workspace App Operational
90 days ago
100.0 % uptime
Today
Aircall Desktop App (Legacy) Operational
90 days ago
100.0 % uptime
Today
Aircall Mobile App Operational
90 days ago
100.0 % uptime
Today
Keypad & Call Controls Operational
90 days ago
100.0 % uptime
Today
People (Contacts) Operational
History & To-do Operational
Preferences Configuration Operational
Agent Status Operational
Aircall Dashboard Operational
90 days ago
100.0 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Call Queuing Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Live Monitoring Operational
90 days ago
100.0 % uptime
Today
Numbers Purchase, Porting and Compliance Operational
90 days ago
100.0 % uptime
Today
Users & Teams Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
Trackers Operational
Call Settings Operational
My Company (Account Management) Operational
Smartflow Editor Operational
Call Timeline Operational
AI & Transcriptions Operational
90 days ago
100.0 % uptime
Today
Conversation Center Operational
90 days ago
100.0 % uptime
Today
Call Transcriptions Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication (MFA) Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Integrations & APIs Operational
90 days ago
100.0 % uptime
Today
API & Webhooks Operational
90 days ago
100.0 % uptime
Today
Integration Marketplace Operational
90 days ago
100.0 % uptime
Today
CTI & Click to Call Operational
90 days ago
100.0 % uptime
Today
Hubspot Integration Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration Operational
90 days ago
100.0 % uptime
Today
WhatsApp in Aircall Operational
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Inbound Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Inbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Outbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
99.99 % uptime
Today
Aircall.io Website Operational
90 days ago
100.0 % uptime
Today
Aircall Support Portal Operational
90 days ago
99.99 % uptime
Today
Aircall Status Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Aircall Scheduled Maintenance — Tuesday, February 24th 2026 Feb 24, 2026 07:00-08:00 UTC

Aircall has a scheduled maintenance window on Tuesday, February 24th 2026, starting at 07:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary disruptions and delays in the Analytics Dashboard, although cached data will remain available.

The maintenance will be carried out with the following schedule:
07:00AM – 08:00AM UTC
06:00PM – 07:00PM Sydney (AEDT)
07:00AM – 08:00AM London (GMT)
02:00AM – 03:00AM New York (EDT)

Posted on Feb 20, 2026 - 16:11 UTC

Aircall Scheduled Maintenance — Thursday, February 26th 2026 Feb 26, 2026 05:00-08:00 UTC

Aircall has a scheduled maintenance window on Thursday, February 26th 2026, starting at 05:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary disruptions and momentary delays in the Aicall Dashboard, although cached data will remain available.

The maintenance will be carried out with the following schedule:
05:00AM – 08:00AM UTC
04:00PM – 07:00PM Sydney (AEDT)
05:00AM – 08:00AM London (GMT)
12:00AM – 03:00AM New York (EDT)

Posted on Feb 18, 2026 - 16:57 UTC

Aircall Scheduled Maintenance — Sunday, March 1st 2026 Mar 1, 2026 06:30-09:30 UTC

Aircall has a scheduled maintenance window on Sunday, March 1st 2026, starting at 06:30 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary disruptions and momentary delays using the Aircall legacy app, Aircall Workspace, and the Aircall Dashboard.

The maintenance will be carried out with the following schedule:
06:30AM – 09:30AM UTC
05:30PM – 08:30PM Sydney (AEDT)
06:30AM – 09:30AM London (GMT)
01:30AM – 04:30AM New York (EDT)

Posted on Feb 17, 2026 - 06:30 UTC

Aircall Scheduled Maintenance — Sunday, March 8th 2026 Mar 8, 2026 01:00-03:00 UTC

Aircall has a scheduled maintenance window on Sunday, March 8th 2026, starting at 01:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary disruptions and momentary delays using the Aircall legacy app, Aircall Workspace, and the Aircall Dashboard.

The maintenance will be carried out with the following schedule:
01:00AM – 03:00AM UTC
12:00PM – 02:00PM Sydney (AEDT)
01:00AM – 03:00AM London (GMT)
08:00PM – 10:00PM New York (EDT)

Posted on Feb 10, 2026 - 15:49 UTC
Feb 23, 2026

No incidents reported today.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026
Completed - The scheduled maintenance has been completed.
Feb 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 07:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Wednesday, February 18th 2026, starting at 07:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary disruptions and delays in the Analytics Dashboard, although cached data will remain available.

The maintenance will be carried out with the following schedule:
07:00AM – 08:00AM UTC
06:00PM – 07:00PM Sydney (AEDT)
07:00AM – 08:00AM London (GMT)
02:00AM – 03:00AM New York (EDT)

Feb 16, 17:44 UTC
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026
Completed - The scheduled maintenance has been completed.
Feb 15, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 06:01 UTC
Scheduled - Aircall has a scheduled maintenance window on Sunday, February 15th, starting at 06:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience momentary delays doing call searches using the Aircall legacy app, Aircall Workspace and Aircall Dashboard.

The maintenance will be carried out with the following schedule:
06:00AM – 04:00PM UTC
05:00PM – 03:00AM Sydney (AEDT)
06:00AM – 04:00PM London (GMT)
01:00AM – 11:00AM New York (EDT)

Feb 13, 16:51 UTC
Completed - The scheduled maintenance has been completed.
Feb 15, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 06:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Sunday, February 15th 2026, starting at 06:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary (≤2s) disruptions and momentary delays using the Aircall legacy app, Aircall Workspace, and the Aircall Dashboard.

The maintenance will be carried out with the following schedule:
06:00AM – 10:00AM UTC
05:00PM – 09:00PM Sydney (AEDT)
06:00AM – 10:00AM London (GMT)
01:00AM – 05:00AM New York (EDT)

Jan 28, 14:30 UTC
Feb 14, 2026
Completed - The scheduled maintenance has been completed.
Feb 14, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 06:01 UTC
Scheduled - Aircall has a scheduled maintenance window on Saturday, February 14th 2026, starting at 06:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary (≤2s) disruptions and momentary delays using the Aircall legacy app, Aircall Workspace, Aircall Dashboard, as well as integrations and public API.

The maintenance will be carried out with the following schedule:
06:00AM – 09:00AM UTC
05:00PM – 08:00PM Sydney (AEDT)
06:00AM – 09:00AM London (GMT)
01:00AM – 04:00AM New York (EDT)

Jan 21, 17:19 UTC
Completed - The scheduled maintenance has been completed.
Feb 14, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 06:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Saturday, February 14th 2026, starting at 06:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience authentication and authorization failures from 1 to 10 minutes using the Aircall legacy app, Aircall Workspace, Aircall Dashboard, as well as integrations and public API.

The maintenance will be carried out with the following schedule:
06:00AM – 06:30AM UTC
05:00PM – 05:30PM Sydney (AEDT)
06:00AM – 06:30AM London (GMT)
01:00AM – 01:30AM New York (EDT)

Feb 10, 08:09 UTC
Feb 13, 2026
Resolved - This incident has been resolved.
Feb 13, 21:58 UTC
Monitoring - We are no longer seeing SMS and MMS errors at this time but will continue to monitor the situation
Feb 13, 21:11 UTC
Investigating - We are presently investigating an issue with SMS and MMS delivery with one of our carriers. Some customers may experience delivery delays or MMS messages not arriving.
Feb 13, 20:32 UTC
Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.