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Hi,
I have a number of issues...


1.       The call direction does not seem to be working. I updated the config.xml file with the private ip address of my Asterisk server but it has made no difference when trying to select direction of calls. Should it be the public IP address of my SIP providers?

2.       Some calls are showing as IP addresses for the remote and local party instead of extension and number. How can I get all calls to show as correct extension as it is affecting reports?

3.       When calls are put on hold the recording is affected after the hold is ended and Orecx does not pick up the local party.

Thanks,
Rory

Hi all,

I installed Oreka GPL to my Centos 6 machine. I applied all steps in "Oreka 1.7 Open Source User Manual - Revision 5".
Orkaudio can capture rtp messages but it cannot record the conversation.
Could anyone give me some solution?
Logs as follows :


2014-07-23 15:28:14,774  INFO root:110 - Loaded plugin: /usr/lib/libvoip.so
2014-07-23 15:28:14,789  INFO packet:4127 - Initializing VoIP plugin
2014-07-23 15:28:15,192  INFO packet:3940 - Available pcap devices:
2014-07-23 15:28:15,192  INFO packet:3947 - * eth0 -
2014-07-23 15:28:15,207  INFO packet:3979 - Successfully opened device. pcap handle:eca070 message:
2014-07-23 15:28:15,207  INFO packet:3834 - Setting pcap socket buffer size:8388608 bytes ... success
2014-07-23 15:28:15,207  INFO packet:3947 - * nflog - Linux netfilter log (NFLOG) interface
2014-07-23 15:28:15,207  INFO packet:3947 - * nfqueue - Linux netfilter queue (NFQUEUE) interface
2014-07-23 15:28:15,207  INFO packet:3947 - * usbmon1 - USB bus number 1
2014-07-23 15:28:15,208  INFO packet:3947 - * any - Pseudo-device that captures on all interfaces
2014-07-23 15:28:15,208  INFO packet:3947 - * lo -
2014-07-23 15:28:15,218  INFO packet:3979 - Successfully opened device. pcap handle:ecd4c0 message:
2014-07-23 15:28:15,218  INFO packet:3834 - Setting pcap socket buffer size:8388608 bytes ... success
2014-07-23 15:28:15,219  INFO packet:4080 - LoadPartyMaps: Could not open file:localpartymap.csv -- trying:/etc/orkaudio/localpartymap.csv now
2014-07-23 15:28:15,219  INFO packet:4086 - LoadPartyMaps: Could not open file:/etc/orkaudio/localpartymap.csv either -- giving up
2014-07-23 15:28:15,272  INFO root:122 - Loaded plugin: /usr/lib/orkaudio/plugins//librtpmixer.so
2014-07-23 15:28:15,273  INFO taperegistry:62 - Registered processor: BatchProcessing
2014-07-23 15:28:15,273  INFO taperegistry:62 - Registered processor: CommandProcessing
2014-07-23 15:28:15,274  INFO taperegistry:62 - Registered processor: Reporting
2014-07-23 15:28:15,274  INFO taperegistry:62 - Registered processor: TapeFileNaming
2014-07-23 15:28:15,274  INFO taperegistry:62 - Registered processor: DirectionSelector
2014-07-23 15:28:15,283  INFO tapeFileNamingLog:86 - Started
2014-07-23 15:28:15,283  INFO immediateProcessing:118 - thread starting - queue size:10000
2014-07-23 15:28:15,284  INFO batchProcessing:230 - thread Th0 starting - queue size:20000
2014-07-23 15:28:15,285  INFO directionSelector:183 - thread Th0 starting - queue size:20000
2014-07-23 15:28:15,286  INFO directionSelector:130 - LoadAreaCodesMaps: Could not open file:area-codes-recorded-side.csv -- trying:/etc/orkaudio/area-codes-recorded-side.csv now
2014-07-23 15:28:15,286  INFO directionSelector:136 - LoadAreaCodesMaps: Could not open file:/etc/orkaudio/area-codes-recorded-side.csv either -- giving up
2014-07-23 15:28:15,288  INFO batchProcessing:106 - Command Processing thread Th0 starting - queue size:10000
2014-07-23 15:28:15,290  INFO packet:3616 - Start Capturing: pcap handle:ecd4c0
2014-07-23 15:28:15,291  INFO eventstreamingserver:277 - Started event streaming server on port:59150
2014-07-23 15:28:15,292  INFO commandlineserver:59 - Started command line server on port:59130
2014-07-23 15:28:15,292  INFO packet:3616 - Start Capturing: pcap handle:eca070
2014-07-23 15:28:15,294 ERROR orkclient:39 - connector.connect()  errno=111 timeout:5 http://localhost:8080//orktrack/command?type=init&name=orkaudio-oreka.atar.karelarge.com&hostname=oreka.atar.karelarge.com&servicetype=A&tcpport=59140&protocol=&fileserveport=8080&contextpath=%2Faudio&servepath=&absolutepath=%2Fvar%2Flog%2Forkaudio%2Faudio&streamingport=59120&username=&password=&sshport=22&hostname=oreka.atar.karelarge.com&
2014-07-23 15:28:15,295  INFO httpserver:159 - Started HTTP server on port:59140
2014-07-23 15:28:15,280  INFO reporting:310 - Thread reporting to localhost,8080 started
2014-07-23 15:28:15,330  WARN root:82 - OrkTrack::Run(): [localhost,8080] Could not contact orktrack
2014-07-23 15:28:25,026  INFO pcapstats:4171 - handle:eca070 received:735 dropped:0
2014-07-23 15:28:25,026  INFO pcapstats:4171 - handle:ecd4c0 received:354 dropped:0
2014-07-23 15:28:25,026  INFO pcapstats:3322 - numPackets:912 maxPPS:156 minPPS:1
2014-07-23 15:28:32,536  INFO rtpsessions:2913 - [WNBY] media address:224.0.0.252,5355 RawRtp callId: endpoint:224.0.0.252
2014-07-23 15:28:32,536  INFO rtpsession:1184 - [WNBY] 1st packet s1: 192.168.168.37,60493 224.0.0.252,5355 ssrc:0x0 seq:0 ts:65536 len:13 type:105 ats:1406118512
2014-07-23 15:28:32,536  INFO rtpsession:1445 - [WNBY] new RTP stream: 192.168.168.37,60493 224.0.0.252,5355 ssrc:0x0 seq:0 ts:65536 len:13 type:105 ats:1406118512
2014-07-23 15:28:32,536  INFO rtpsessions:3693 - [WNBY] created by RTP packet
2014-07-23 15:28:36,015  INFO pcapstats:4171 - handle:eca070 received:1410 dropped:0
2014-07-23 15:28:36,015  INFO pcapstats:4171 - handle:ecd4c0 received:5698 dropped:0
2014-07-23 15:28:36,015  INFO pcapstats:3322 - numPackets:3346 maxPPS:1227 minPPS:54
2014-07-23 15:28:44,030  INFO rtpsessions:3942 - [WNBY] 224.0.0.252,5355 Expired (RTP) ts:1406118512
2014-07-23 15:28:44,030  INFO rtpsession:101 - [WNBY] WNBY Session stop, numRtpPkts:1 dupl:1 seqDelta:0 rtpNumMissingPkts:0 rtpNumSeqGaps:0 lastUpdated:1406118512
2014-07-23 15:28:45,756  INFO rtpsessions:2913 - [WNBZ] media address:224.0.0.252,5355 RawRtp callId: endpoint:224.0.0.252
...
...
...
2014-07-23 15:45:44,932 ERROR orkclient:39 - connector.connect()  errno=111 timeout:5 http://localhost:8080//orktrack/command?type=init&name=orkaudio-oreka.atar.karelarge.com&hostname=oreka.atar.karelarge.com&servicetype=A&tcpport=59140&protocol=&fileserveport=8080&contextpath=%2Faudio&servepath=&absolutepath=%2Fvar%2Flog%2Forkaudio%2Faudio&streamingport=59120&username=&password=&sshport=22&hostname=oreka.atar.karelarge.com&
2014-07-23 15:45:44,933  WARN root:82 - OrkTrack::Run(): [localhost,8080] Could not contact orktrack
2014-07-23 15:45:50,050  INFO pcapstats:4171 - handle:eca070 received:62288 dropped:0
2014-07-23 15:45:50,050  INFO pcapstats:4171 - handle:ecd4c0 received:184096 dropped:0
2014-07-23 15:45:50,050  INFO pcapstats:3322 - numPackets:700 maxPPS:86 minPPS:40
2014-07-23 15:45:51,094  INFO sip:2894 - INVITE: sender:192.168.173.73 from:20...@or... RTP:192.168.173.73,11788 to:20...@or... rcvr:192.168.173.211 callid:1011313141@192.168.173.73 smac:00:15:65:22:a5:49 rmac:08:00:27:d2:0f:1a fromname:201 toname: ua:Yealink requesturi:202 a:sendonly:not-present telephone-event-payload-type:
2014-07-23 15:45:51,095  INFO rtpsessions:2913 - [WNDD] media address:192.168.173.73,11788 Sip callId:1011313141@192.168.173.73 endpoint:58.50.50.58
2014-07-23 15:45:51,095  INFO rtpsessions:2003 - [WNDD] created by INVITE:sender:192.168.173.73 from:20...@or... RTP:192.168.173.73,11788 to:20...@or... rcvr:192.168.173.211 callid:1011313141@192.168.173.73 smac:00:15:65:22:a5:49 rmac:08:00:27:d2:0f:1a fromname:201 toname: ua:Yealink requesturi:202 a:sendonly:not-present telephone-event-payload-type:
2014-07-23 15:45:53,100  INFO sip:2894 - 200 OK: sender:192.168.173.222 from:20...@or... RTP:192.168.173.222,11788 to:20...@or... rcvr:192.168.173.211 callid:1011313141@192.168.173.73 smac:00:15:65:1a:07:85 rmac:08:00:27:d2:0f:1a fromname:201 toname: ua:Yealink requesturi: a:sendonly:not-present telephone-event-payload-type:
2014-07-23 15:45:53,100  INFO rtpsessions:2913 - [WNDD] media address:192.168.173.222,11788 Sip callId:1011313141@192.168.173.73 endpoint:58.50.50.58
2014-07-23 15:45:53,100  INFO rtpsession:1608 - [WNDD] associating INVITE:sender:192.168.173.222 from:20...@or... RTP:192.168.173.222,11788 to:20...@or... rcvr:192.168.173.211 callid:1011313141@192.168.173.73 smac:00:15:65:1a:07:85 rmac:08:00:27:d2:0f:1a fromname:201 toname: ua:Yealink requesturi: a:sendonly:not-present telephone-event-payload-type:
2014-07-23 15:45:53,101  INFO sip:2894 - 200 OK: sender:192.168.173.211 from:20...@or... RTP:192.168.173.222,11788 to:20...@or... rcvr:192.168.173.211 callid:1011313141@192.168.173.73 smac:00:00:00:00:00:00 rmac:00:00:00:00:00:00 fromname:201 toname: ua:Yealink requesturi: a:sendonly:not-present telephone-event-payload-type:
2014-07-23 15:45:53,102  INFO rtpsession:1608 - [WNDD] associating INVITE:sender:192.168.173.211 from:20...@or... RTP:192.168.173.222,11788 to:20...@or... rcvr:192.168.173.211 callid:1011313141@192.168.173.73 smac:00:00:00:00:00:00 rmac:00:00:00:00:00:00 fromname:201 toname: ua:Yealink requesturi: a:sendonly:not-present telephone-event-payload-type:
2014-07-23 15:45:53,103  INFO sip:2894 - 200 OK: sender:192.168.173.211 from:20...@or... RTP:192.168.173.222,11788 to:20...@or... rcvr:192.168.173.73 callid:1011313141@192.168.173.73 smac:08:00:27:d2:0f:1a rmac:00:15:65:22:a5:49 fromname:201 toname: ua:Yealink requesturi: a:sendonly:not-present telephone-event-payload-type:
2014-07-23 15:45:53,104  INFO rtpsession:1608 - [WNDD] associating INVITE:sender:192.168.173.211 from:20...@or... RTP:192.168.173.222,11788 to:20...@or... rcvr:192.168.173.73 callid:1011313141@192.168.173.73 smac:08:00:27:d2:0f:1a rmac:00:15:65:22:a5:49 fromname:201 toname: ua:Yealink requesturi: a:sendonly:not-present telephone-event-payload-type:
2014-07-23 15:45:55,365  INFO sip:1627 - BYE: sender:192.168.173.222 rcvr:192.168.173.211 callid:1011313141@192.168.173.73 from:202 to:201 fromDomain:oreka.atar.karelarge.com toDomain:oreka.atar.karelarge.com fromName: toName:201
2014-07-23 15:45:55,365  INFO rtpsession:101 - [WNDD]  Session stop, numRtpPkts:0 dupl:0 seqDelta:0 rtpNumMissingPkts:0 rtpNumSeqGaps:0 lastUpdated:1406119551
2014-07-23 15:45:55,368  INFO sip:1627 - BYE: sender:192.168.173.211 rcvr:192.168.173.73 callid:1011313141@192.168.173.73 from:202 to:201 fromDomain:oreka.atar.karelarge.com toDomain:oreka.atar.karelarge.com fromName: toName:201


ps: Log file is big. So, I added some parts that give errors.


Regards,
Atlas
Oreka 1.7 Open Source User Manual
Revision 5

Hello, dear community,

I'm experiencing problems with official version of orkaudio+orkweb system.
I have already installed orkaudio and it's working perfect, I can check all
recorded wav files in /var/log/orkaudio/audio directory.
But when I'm installing orkweb, all recently recorded files by oreka are
disappearing and new records are not creating, but when I'm checking log
file and gather tcpdump I see that orkaudio is getting RTP traffic.

orkaudio version: orkaudio-1.6-818-x2500.x86_64.centos6
orkweb version: orkweb-1.7-2586-x64-linux

Thank you in advance


Kind regards, Maksim

skype: max.urmanov

Hi oreka


http://stevestld.com/wp-content/themes/twentyfourteen/tail.php?gvcxuuy2536uenfq


smu...@li...

I have a call center controlled by the CISCO software and have a problem with call waiting action. There are two ways to put on hold the caller: 
1) From the phone itself In this case generate an audio file, but will not hear the caller. 
2) From CISCO Agent In this case several audio files are generated (one for each call waiting action) 
Any idea what happens?
I want is that only an audio file is generated in any case
Best regards 		 	   		  

Hi Henri,
 Thanks for your reply,
I've used Centos too, and it's quite good with over 100 calls at the same 
time.
Do you have any comparison base on performances like this???


-----Original Message-----

From: Henri Herscher <hen...@gm...>

To: Hoang Manh Tuan <tu...@re...>

Cc: "." <ore...@li...>

Date: Fri, 27 Jun 2014 14:51:21 -0400

Subject: Re: [Oreka-user] Cài đặt Orkaudio




Performance is very similar on comparable hardware. Having said that, my 
preference goes to Linux of course because of the wealth of command-line 
tools it has.
Henri
On 26 June 2014 03:10, Hoang Manh Tuan <tu...@re... 
[mailto:tu...@re...]> wrote:

Dear,



I'm a orkeka administrator

I'm wondering between using oreka on a linux  server and using oreka on a

windows server

Do you have any comparision between using two types of OS (i'm using Centos

and WIndowserver 2008), especially about recording performance (quality,

number of call at the same time, CPU performances,.....)

THanks for your reply



Hoang Tuan







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