oreka-user Mailing List for oreka

I have installed OrkAudio and have it working. I cannot get OrkWeb to work.
The problem seems to be with Tomcat interacting with the lib.zip files that need
to be placed in the Tomcat directory. WHen these "jar" files are in the Tomcat
directory, Apache seems to be completely dead (can't even go to http://localhost:8080/manager/html )

I used instructions here: (best description I could find)
http://translate.google.ca/translate?hl=en&sl=ru&u=http://icepartners.ru/sistema-zapisi-razgovorov-dlya-3cx-phone-system.html&ei=8Gk_Sr32A4nUNJPtrKgO&sa=X&oi=translate&resnum=6&ct=result&prev=/search%3Fq%3Dorktrack%2B%252Blib.zip%2B%252B%255DTomcat%26hl%3Den%26sa%3DG

to install OrkWeb/OrkTrack

I have Java (appears to be 1.6.0_14) installed
Installed TomCat 6.0.20 Server
and MySQL 5.1

I was able to naviagte to http://localhost:8080 or http://localhost:8080/manager/html so
Apache seemed to be working.

However after completing the step where I copy the files from lib.zip to
C:\Program Files\Apache Software Foundation\Tomcat 6.0\lib
I am no longer able to to navigate to the localhost pages (at all)
The web browser hangs for a long time.
(Yes Apache service is started!). If the lib.zip files are present or not
in the Tomcat directory is the only factor that changed.

If I then go and remove the files in the Tomcat directory (there were 52 of them)
presto, I can now navigate to http://localhost:8080 again. I tried completely unistalling and
then reinstalling everything and have the same result.

Questions: 
1) Are the prerequisites OK (I think I have more recent versions of them than specified)?
2) Anyone have similar issues?
3) Any suggestions?

Thanks!

I will be out of the office starting  06/19/2009 and will not return until
06/30/2009.

I am Off on holidays, returning Monday the 30th.  I will repond to you on
my return.  For immediate concerns please contact Zareh Oshagan or Micheal
Wright
Thank you and have a good day

On Thu, Jun 25, 2009 at 09:03, <ore...@li...>wrote:

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> Today's Topics:
>
>   1. Oreka Platform Support (Thames)
>   2. Resulting File Permissions (Russell Morris)
>   3. Re: Resulting File Permissions (Barry Flanagan)
>   4. Oreka Time Difference. (Russell Morris)
>   5. Re: Version 1 (Gisli Helgason)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Thu, 18 Jun 2009 01:06:39 +0800
> From: Thames <th...@vi...>
> Subject: [Oreka-user] Oreka Platform Support
> To: "ore...@li..."
>        <ore...@li...>
> Message-ID:
>        <1F0...@H-...
> >
> Content-Type: text/plain; charset="us-ascii"
>
> Hi
>
> I am new to Oreka and would like to check if it runs on OpenSuSe 11.
>
> Regards,
> -------------- next part --------------
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> ------------------------------
>
> Message: 2
> Date: Wed, 24 Jun 2009 11:45:43 +0100
> From: Russell Morris <rus...@ci...>
> Subject: [Oreka-user] Resulting File Permissions
> To: ore...@li...
> Message-ID: <4A4...@ci...>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Greetings,
>
> This is a long shot, but I've pretty much exhausted all of my know-how.
> We're currently running oreka just fine; all calls are recorded and stored
> in their chronological folders, our only issue is getting another non-root
> user (let's call him BOB) to be able to read the resulting calls.
>
> For example, the files are  to the permissions being -rw-r----- which is
> bad
> new for BOB indeed.
>
> I've tried running oreka using su - BOB -c "/usr/sbin/orkaudio debug" but
> it
> bails at this point:
>
> 2009-06-24 10:29:55,598  INFO root:93 - Loaded plugin:
> /usr/lib/orkaudio/plugins/librtpmixer.so
> 2009-06-24 10:29:55,600  INFO immediateProcessing:53 - thread starting -
> queue size:10000
> 2009-06-24 10:29:55,600  INFO batchProcessing:129 - thread Th0 starting -
> queue size:20000
> 2009-06-24 10:29:55,601  INFO root:87 - Loaded plugin: /usr/lib/libvoip.so
> 2009-06-24 10:29:55,602  INFO packet:835 - Initializing VoIP plugin
> 2009-06-24 10:29:55,603  INFO packet:753 - Available pcap devices:
> 2009-06-24 10:29:55,603  INFO packet:760 - * eth0 -
>
> I am assuming this is due to BOB not having the right permissions to mess
> about with the network layer, but am not 100% sure.  I can obviously add
> BOB
> and /usr/sbin/orkaudio to the sudoers file, but then the application would
> be running as ROOT and I'd be back to square one.
>
> Does anyone have any info they can throw my way?
>
> Cheers.
> Russell.
>
>
>
> DISCLAIMER:
> This email is confidential and intended solely for the use of the
> individual
> to whom it is addressed.  If you are not the intended recipient, be advised
> that you have received this email in error and that any use, dissemination,
> forwarding, printing, or copying of his email is strictly prohibited.  If
> you have received this email in error please contact the sender.  Any views
> or opinions expressed are solely those of the author and do not necessarily
> represent those of the Company.  Although this email and attachments are
> believed to be free of any virus or other defects which might effect any
> other computer or IT system into which they are received, no responsibility
> is accepted by the Company or any of their associated companies for any
> loss
> or damage arising in any way from the receipt or use thereof.
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> ------------------------------
>
> Message: 3
> Date: Wed, 24 Jun 2009 12:07:15 +0100
> From: Barry Flanagan <ba...@fl...>
> Subject: Re: [Oreka-user] Resulting File Permissions
> To: ore...@li...
> Message-ID:
>        <8d7...@ma...>
> Content-Type: text/plain; charset="utf-8"
>
> On Wed, Jun 24, 2009 at 11:45 AM, Russell Morris
> <rus...@ci...>wrote:
>
> >  Greetings,
> >
> > This is a long shot, but I've pretty much exhausted all of my know-how.
> > We're currently running oreka just fine; all calls are recorded and
> stored
> > in their chronological folders, our only issue is getting another
> non-root
> > user (let's call him BOB) to be able to read the resulting calls.
> >
> > For example, the files are  to the permissions being -rw-r----- which is
> > bad new for BOB indeed.
> >
>
>
> Hi,
>
> I am using the SVN version, but in the config.xml I have the following:
>
>    <AudioOutputPath>/var/recordings</AudioOutputPath>
>    <AudioFileOwner>www-data</AudioFileOwner>
>    <AudioFileGroup>www-data</AudioFileGroup>
>    <AudioFilePermissions>0655</AudioFilePermissions>
>
> Works for me. Hope it helps you.
>
> -Barry Flanagan
>
>
>
>
> >
> > I've tried running oreka using su - BOB -c "/usr/sbin/orkaudio debug" but
> > it bails at this point:
> >
> > 2009-06-24 10:29:55,598  INFO root:93 - Loaded plugin:
> > /usr/lib/orkaudio/plugins/librtpmixer.so
> > 2009-06-24 10:29:55,600  INFO immediateProcessing:53 - thread starting -
> > queue size:10000
> > 2009-06-24 10:29:55,600  INFO batchProcessing:129 - thread Th0 starting -
> > queue size:20000
> > 2009-06-24 10:29:55,601  INFO root:87 - Loaded plugin:
> /usr/lib/libvoip.so
> > 2009-06-24 10:29:55,602  INFO packet:835 - Initializing VoIP plugin
> > 2009-06-24 10:29:55,603  INFO packet:753 - Available pcap devices:
> > 2009-06-24 10:29:55,603  INFO packet:760 - * eth0 -
> >
> > I am assuming this is due to BOB not having the right permissions to mess
> > about with the network layer, but am not 100% sure.  I can obviously add
> BOB
> > and /usr/sbin/orkaudio to the sudoers file, but then the application
> would
> > be running as ROOT and I'd be back to square one.
> >
> > Does anyone have any info they can throw my way?
> >
> > Cheers.
> > Russell.
> >
> >
> > DISCLAIMER:
> >
> > This email is confidential and intended solely for the use of the
> > individual to whom it is addressed. If you are not the intended
> recipient,
> > be advised that you have received this email in error and that any use,
> > dissemination, forwarding, printing, or copying of his email is strictly
> > prohibited. If you have received this email in error please contact the
> > sender. Any views or opinions expressed are solely those of the author
> and
> > do not necessarily represent those of the Company. Although this email
> and
> > attachments are believed to be free of any virus or other defects which
> > might effect any other computer or IT system into which they are
> received,
> > no responsibility is accepted by the Company or any of their associated
> > companies for any loss or damage arising in any way from the receipt or
> use
> > thereof.
> >
> >
> >
> ------------------------------------------------------------------------------
> >
> > _______________________________________________
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> > Ore...@li...
> > https://lists.sourceforge.net/lists/listinfo/oreka-user
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> >
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> ------------------------------
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> Message: 4
> Date: Thu, 25 Jun 2009 09:09:17 +0100
> From: Russell Morris <rus...@ci...>
> Subject: [Oreka-user] Oreka Time Difference.
> To: ore...@li...
> Message-ID: <4A4...@ci...>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Hello again,
>
> Thank you Barry for solving my issue with file permissions, it worked
> perfectly.  I'm now left with only one more problem, regarding a difference
> between system time and the time oreka believes it to be.
>
> The current system clock is correct, as is the BIOS clock; these are using
> BST (GMT+1).  I have verified this by using both 'date' and 'hwclock'.  For
> some reason oreka believes the current time to be one hours less, which
> would be GMT0/UTC.  While I am not bothered that the logs are one hour out,
> it does mean that recorded calls are placed in the wrong folders, which is
> somewhat irksome.
>
> Has anyone else experienced this, or could offer a pointer or two?
>
> Cheers.
> Russell Morris.
>
>
>
> DISCLAIMER:
> This email is confidential and intended solely for the use of the
> individual
> to whom it is addressed.  If you are not the intended recipient, be advised
> that you have received this email in error and that any use, dissemination,
> forwarding, printing, or copying of his email is strictly prohibited.  If
> you have received this email in error please contact the sender.  Any views
> or opinions expressed are solely those of the author and do not necessarily
> represent those of the Company.  Although this email and attachments are
> believed to be free of any virus or other defects which might effect any
> other computer or IT system into which they are received, no responsibility
> is accepted by the Company or any of their associated companies for any
> loss
> or damage arising in any way from the receipt or use thereof.
> -------------- next part --------------
> An HTML attachment was scrubbed...
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> ------------------------------
>
> Message: 5
> Date: Thu, 25 Jun 2009 12:50:28 +0200
> From: Gisli Helgason <gi...@hu...>
> Subject: Re: [Oreka-user] Version 1
> To: Henri Herscher <he...@or...>,
>        "ore...@li..."      <
> ore...@li...>
> Message-ID:
>        <F94...@wi...>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Hi Henri,
>
> Has there been any update on this?
>
> Regards,
> Gisli.
> ________________________________________
> From: Henri Herscher [he...@or...]
> Sent: 23 February 2009 17:06
> To: Gisli Helgason; ore...@li...
> Subject: RE: [Oreka-user] Version 1
>
> We hope to release this before end of Q1.
> Henri
>
> -----Original Message-----
> From: Gisli Helgason [mailto:gi...@hu...]
> Sent: 23 February 2009 10:04
> To: ore...@li...
> Subject: [Oreka-user] Version 1
>
> Can anyone give me an estimate of the release date of version 1.
>
> Q1, Q2?
>
> Thanks,
> G?sli  Helgason
>
> Sent from my iPhone
>
> ----------------------------------------------------------------------------
> --
> Open Source Business Conference (OSBC), March 24-25, 2009, San Francisco,
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> -OSBC tackles the biggest issue in open source: Open Sourcing the
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> End of Oreka-user Digest, Vol 35, Issue 3
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>

Hi Henri,

Has there been any update on this?  

Regards, 
Gisli.
________________________________________
From: Henri Herscher [he...@or...]
Sent: 23 February 2009 17:06
To: Gisli Helgason; ore...@li...
Subject: RE: [Oreka-user] Version 1

We hope to release this before end of Q1.
Henri

-----Original Message-----
From: Gisli Helgason [mailto:gi...@hu...]
Sent: 23 February 2009 10:04
To: ore...@li...
Subject: [Oreka-user] Version 1

Can anyone give me an estimate of the release date of version 1.

Q1, Q2?

Thanks,
Gísli  Helgason

Sent from my iPhone
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-OSBC tackles the biggest issue in open source: Open Sourcing the Enterprise
-Strategies to boost innovation and cut costs with open source participation
-Receive a $600 discount off the registration fee with the source code: SFAD
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Hello again,

Thank you Barry for solving my issue with file permissions, it worked
perfectly.  I'm now left with only one more problem, regarding a difference
between system time and the time oreka believes it to be.

The current system clock is correct, as is the BIOS clock; these are using
BST (GMT+1).  I have verified this by using both 'date' and 'hwclock'.  For
some reason oreka believes the current time to be one hours less, which
would be GMT0/UTC.  While I am not bothered that the logs are one hour out,
it does mean that recorded calls are placed in the wrong folders, which is
somewhat irksome.

Has anyone else experienced this, or could offer a pointer or two?

Cheers.
Russell Morris.



DISCLAIMER: 
This email is confidential and intended solely for the use of the individual
to whom it is addressed.  If you are not the intended recipient, be advised
that you have received this email in error and that any use, dissemination,
forwarding, printing, or copying of his email is strictly prohibited.  If
you have received this email in error please contact the sender.  Any views
or opinions expressed are solely those of the author and do not necessarily
represent those of the Company.  Although this email and attachments are
believed to be free of any virus or other defects which might effect any
other computer or IT system into which they are received, no responsibility
is accepted by the Company or any of their associated companies for any loss
or damage arising in any way from the receipt or use thereof.

On Wed, Jun 24, 2009 at 11:45 AM, Russell Morris
<rus...@ci...>wrote:

>  Greetings,
>
> This is a long shot, but I've pretty much exhausted all of my know-how.
> We're currently running oreka just fine; all calls are recorded and stored
> in their chronological folders, our only issue is getting another non-root
> user (let's call him BOB) to be able to read the resulting calls.
>
> For example, the files are  to the permissions being -rw-r----- which is
> bad new for BOB indeed.
>


Hi,

I am using the SVN version, but in the config.xml I have the following:

    <AudioOutputPath>/var/recordings</AudioOutputPath>
    <AudioFileOwner>www-data</AudioFileOwner>
    <AudioFileGroup>www-data</AudioFileGroup>
    <AudioFilePermissions>0655</AudioFilePermissions>

Works for me. Hope it helps you.

-Barry Flanagan




>
> I've tried running oreka using su - BOB -c "/usr/sbin/orkaudio debug" but
> it bails at this point:
>
> 2009-06-24 10:29:55,598  INFO root:93 - Loaded plugin:
> /usr/lib/orkaudio/plugins/librtpmixer.so
> 2009-06-24 10:29:55,600  INFO immediateProcessing:53 - thread starting -
> queue size:10000
> 2009-06-24 10:29:55,600  INFO batchProcessing:129 - thread Th0 starting -
> queue size:20000
> 2009-06-24 10:29:55,601  INFO root:87 - Loaded plugin: /usr/lib/libvoip.so
> 2009-06-24 10:29:55,602  INFO packet:835 - Initializing VoIP plugin
> 2009-06-24 10:29:55,603  INFO packet:753 - Available pcap devices:
> 2009-06-24 10:29:55,603  INFO packet:760 - * eth0 -
>
> I am assuming this is due to BOB not having the right permissions to mess
> about with the network layer, but am not 100% sure.  I can obviously add BOB
> and /usr/sbin/orkaudio to the sudoers file, but then the application would
> be running as ROOT and I'd be back to square one.
>
> Does anyone have any info they can throw my way?
>
> Cheers.
> Russell.
>
>
> DISCLAIMER:
>
> This email is confidential and intended solely for the use of the
> individual to whom it is addressed. If you are not the intended recipient,
> be advised that you have received this email in error and that any use,
> dissemination, forwarding, printing, or copying of his email is strictly
> prohibited. If you have received this email in error please contact the
> sender. Any views or opinions expressed are solely those of the author and
> do not necessarily represent those of the Company. Although this email and
> attachments are believed to be free of any virus or other defects which
> might effect any other computer or IT system into which they are received,
> no responsibility is accepted by the Company or any of their associated
> companies for any loss or damage arising in any way from the receipt or use
> thereof.
>
>
> ------------------------------------------------------------------------------
>
> _______________________________________________
> Oreka-user mailing list
> Ore...@li...
> https://lists.sourceforge.net/lists/listinfo/oreka-user
>
>

Greetings,

This is a long shot, but I've pretty much exhausted all of my know-how.
We're currently running oreka just fine; all calls are recorded and stored
in their chronological folders, our only issue is getting another non-root
user (let's call him BOB) to be able to read the resulting calls.

For example, the files are  to the permissions being -rw-r----- which is bad
new for BOB indeed.

I've tried running oreka using su - BOB -c "/usr/sbin/orkaudio debug" but it
bails at this point:

2009-06-24 10:29:55,598  INFO root:93 - Loaded plugin:
/usr/lib/orkaudio/plugins/librtpmixer.so
2009-06-24 10:29:55,600  INFO immediateProcessing:53 - thread starting -
queue size:10000
2009-06-24 10:29:55,600  INFO batchProcessing:129 - thread Th0 starting -
queue size:20000
2009-06-24 10:29:55,601  INFO root:87 - Loaded plugin: /usr/lib/libvoip.so
2009-06-24 10:29:55,602  INFO packet:835 - Initializing VoIP plugin
2009-06-24 10:29:55,603  INFO packet:753 - Available pcap devices:
2009-06-24 10:29:55,603  INFO packet:760 - * eth0 -

I am assuming this is due to BOB not having the right permissions to mess
about with the network layer, but am not 100% sure.  I can obviously add BOB
and /usr/sbin/orkaudio to the sudoers file, but then the application would
be running as ROOT and I'd be back to square one.

Does anyone have any info they can throw my way?

Cheers.
Russell.



DISCLAIMER: 
This email is confidential and intended solely for the use of the individual
to whom it is addressed.  If you are not the intended recipient, be advised
that you have received this email in error and that any use, dissemination,
forwarding, printing, or copying of his email is strictly prohibited.  If
you have received this email in error please contact the sender.  Any views
or opinions expressed are solely those of the author and do not necessarily
represent those of the Company.  Although this email and attachments are
believed to be free of any virus or other defects which might effect any
other computer or IT system into which they are received, no responsibility
is accepted by the Company or any of their associated companies for any loss
or damage arising in any way from the receipt or use thereof.

Hi

I am new to Oreka and would like to check if it runs on OpenSuSe 11.

Regards,

I don't suppose anyone is willing to write a plug-in that would save G729
calls in pcap format instead would they?

I'm no coder myself.

Eric

Alejandro,

 

I can look into this if you can send me a pcap trace of some traffic
offline.

 

Henri

 

  _____  

From: ale...@th...
[mailto:ale...@th...] 
Sent: 10 June 2009 15:43
To: ore...@li...
Subject: [Oreka-user] Log Info/Debug events information

 

Hi All:

I am having some issues with the Oreka application. Some calls are not being
recorded while others are recorded only on one side.

Oreka is running on a Quad processor server under Windows. I have enabled
the debug level on the orkaudio.log file in other to be able to analyze the
issue.

Is there any place where I can find the meaning of the  debug/informational
messages I am seeing on the orkaudio.log?

 

 

B. Regards & thanks


This email was sent to you by Thomson Reuters, the global news and
information company.
Any views expressed in this message are those of the individual sender,
except where the sender specifically states them to be the views of Thomson
Reuters. 

Robert,

 

Just do this in config,.xml under <VoIpPlugin>:

 

<AllowedIpRanges>192.169.0.23</AllowedIpRanges>

 

Where 192.169.0.23 is your phone.

 

Henri

 

  _____  

From: Robert Fenech [mailto:rob...@gm...] 
Sent: 27 May 2009 09:29
To: ore...@li...
Subject: [Oreka-user] Orkaudio config.xml

 

I managed to make this work.  At the beginning I was not getting the file
name stamped with the IP address of the IP phone taking part in a particular
conversation.  Later I modified the configuration on my switch to monitor
the entire VLAN as opposed to the interface through which all traffic
passes.

I want to record conversations on one single IP phone so I modified the
<device> parameter in config.xml to match the one assigned to the phone.
Still I could not get the software to monitor just that single phone.

Any ideas?

Ugis,

I can take a look at this if you can send me a pcap trace of some traffic
offline.

Henri

-----Original Message-----
From: Ugis [mailto:vo...@gm...] 
Sent: 12 May 2009 05:38
To: ore...@li...
Subject: [Oreka-user] Not recording remote party voice

Hi.

in 80% of my records i can hear just local party sound, and nothing from 
remote party .

Maybe someone can help me with that ?

U

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Actually, we have gone to great lengths to make sure they are properly
merged and you want to do the opposite.

It is not possible to do this so far.

Henri

 

  _____  

From: Sridhar Raghavan [mailto:sri...@gm...] 
Sent: 24 April 2009 12:39
To: ore...@li...
Subject: Re: [Oreka-user] RTP steams in separate files

 

 

Hi,

 

I'm trying to use Oreka to record voip calls from my PC and I was wondering
if I can record my speech and the speech from the other end in two separate
files instead of merging them in one file?

 

I downloaded the latest version of Oreka for windows.

 

 

Thanks,

Sridhar

 

 

This is G729 traffic. The open source version does not support this.

Cheers,

Henri

 

  _____  

From: Waldemar Kabała [mailto:wal...@ex...] 
Sent: 21 April 2009 10:15
To: ore...@li...
Subject: [Oreka-user] question about "Could not find decoder for RTP
payloadtype:18"

 

Hello,

 

In orkaudio.log file I am getting quite lot of entries like below (with
orkaudio-0.5-313).

All those conversations end up in *.mcf.orig files instead of *.wav files.

What am I doing wrong?

The voip system we use is a Cisco Contact Express along with Cisco 7941 ip
phones.

 

2009-04-21 07:37:26,910 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 08:09:22,773 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 08:40:54,583 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 08:42:33,072 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 09:35:48,397 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 09:49:52,311 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 10:34:58,026 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 11:24:49,127 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 11:57:02,156 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 12:15:04,854 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 12:16:36,249 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 13:00:06,362 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 13:37:31,761 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 13:46:58,518 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 13:57:47,473 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

2009-04-21 14:01:18,500 ERROR batchProcessing:277 - Th0 Could not find
decoder for RTP payload type:18

 

Thanks in advance for any info.

 

Kind Regards,

WK

 

Hi All:
I am having some issues with the Oreka application. Some calls are not
being recorded while others are recorded only on one side.
Oreka is running on a Quad processor server under Windows. I have
enabled the debug level on the orkaudio.log file in other to be able to
analyze the issue.
Is there any place where I can find the meaning of the
debug/informational messages I am seeing on the orkaudio.log?
 
 
B. Regards & thanks


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