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From: Malik.Imran <Imr...@IG...> - 2008-10-29 16:45:45
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If you monitor switch port of your PSTN gateway, you will be able to record all incoming and outgoing calls. Irrespective of call center locations. -----Original Message----- From: Tielin Xu [mailto:TIE...@no...] Sent: 29 October 2008 16:02 To: ore...@li... Subject: [Oreka-user] Can Oreka record trunk traffic on Cisco? Hi List: I am new on Oreka. Nintendo call center has two partner centers, which the calls are load balanced in Nintendo, and resend to partner centers, we'd like to record those calls, does anyone know whether Oreka is capable to do this kind of trunk recordings? Many thanks, Tielin Xu CTI Analyst ------------------------------------------------------------------------ - This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK & win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100&url=/ _______________________________________________ Oreka-user mailing list Ore...@li... https://lists.sourceforge.net/lists/listinfo/oreka-user |