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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
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79 Products for "customization" with 1 filter applied:

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  • 1
    3D Cloud

    3D Cloud

    3D Cloud

    The 3D Cloud platform is a comprehensive solution for enterprise-level 3D product visualization and 3D visual asset management, specifically designed for the e-commerce industry. It provides a wide range of functionalities to support various 3D applications. With this platform, businesses can efficiently manage, deploy, and measure 3D content related to configurable furniture and home improvement products at a large scale. It offers capabilities for ordering and managing 3D assets, even at...
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  • 2
    Configure One Cloud
    The Most Powerful CPQ to Accelerate Sales Cycles, Optimize Processes, and Drive Operational Efficiency—Backed by More Than 20 Years of Industry Experience. Empowering manufacturers with an advanced solution, Configure One Cloud customers report: • Enabled dealers to generate 40% of product configurations and 25% of sales orders, facilitating growth without increasing internal staff. • Reduced quote generation time by 50% and achieved 100% error reduction, streamlining the sales process and building customer trust. • Scalable environment for expansion, supporting a 400% growth rate and market diversification without compromising on quality or customer satisfaction. ...
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  • 3
    Spiff 3D Product Customizer
    Spiff 3D is a product customization platform which makes it easy for retail brands to execute mass customization ideas. Brands can use our technology to visualize products in 3D, and allow customers to make changes to the product in real-time just by using a simple web browser. The Spiff Hub is our no-code backend where you can even self-serve and make changes to customization workflows on the fly.
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  • 4
    Poly9

    Poly9

    Poly9

    Poly9 enables brands to showcase products in interactive 3D spaces, create immersive online shopping experiences for customers and manage digital content across their supply chain. Enable customers to see your products in life-like detail digitally, and make product customizations with different color textures and image patterns to visualize the product. Step your customers into virtually engaging shopping experiences with pixel-perfect product placement and lifestyle imagery. ...
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  • 5
    Spectrum

    Spectrum

    Spectrum

    From planning and design through factory integration, Spectrum is the only end-to-end solution for product customization. Users love the ability to co-create. On average, custom products created with Spectrum generate conversion rates 400% higher than similar stock items. Bringing the custom ordering process online streamlines operations by automating orders and manufacturing specs. Spectrum’s true-to-life product renderings help minimize customer service issues. ...
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  • 6
    CanvasLogic

    CanvasLogic

    CanvasLogic

    Help your customers visualize custom products while you close deals faster with CanvasLogic's cloud-based product configurator software. This powerful software allows users to configure complex products in real-time with photorealistic 3D visualization. The Augmented Reality (AR) feature enhances your customers' experience and lets them dream about possibilities.
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  • 7
    Kickflip

    Kickflip

    Kickflip

    ...We make product customization simple for you and your customers. Our powerful software gives you all the features you need to build a great product configurator : colors and texture visualisation, image and text upload and even more. Our technical knowledge and commitment to customer service is what makes us leaders in the customization revolution.
    Starting Price: $59 per month
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  • 8
    ATLATL

    ATLATL

    ATLATL Software

    Don't make your customers guess. If they can see it, they will buy it. Let us show you what Visual Configuration can do for your customer experience. Visual configuration is the fastest way to understand and sell even the most complex products. Our rules engine ensures accuracy, freeing up valuable resources and avoiding costly errors. A more streamlined buying experience creates a more satisfied customer - satisfied customers purchase more.
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  • 9
    Threekit

    Threekit

    Threekit

    Threekit is a visual customer experience solution that enables brands to create, manage and scale beautiful photorealistic images and 3D product visuals, all from a single design file. With Threekit, you render a visual once, use it anywhere, and build on your product portfolio over time. Founded by Ben Houston, a 15-year veteran in Hollywood Visual FX software and a team of 3D pioneers, Threekit combines innovation, expertise, and experience to deliver high-quality solutions that boost online customer engagement and conversions.
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  • 10
    ARitize Decorator
    ...Show customers they're not missing out while browsing online by allowing them to create their own virtual showrooms. Increase your online customer engagement as shoppers spend more time designing their personal rooms with your products. The user starts by uploading a picture of their own room or choosing from our selection of stock images.
    Starting Price: $299 per month
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  • 11
    KONFIGEAR 3D Product Configurator
    ...It can help your clients pick custom parts online through an automated and streamlined process.
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  • 12
    INHAABIT

    INHAABIT

    INHAABIT

    ...By showing accurate sizing and realistic materials, you can take your ecommerce shopping experience to the next level, seamlessly integrating AR into your product pages and allowing customers to instantly jump to AR, without needing to download an app. Empower customers to see every material or product option in high definition, with a 3D Product Configurator.
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  • 13
    Expivi

    Expivi

    Expivi

    Expivi’s 3D Product Configurator is an interactive tool that allows potential customers to experience products in 3D, view them from any angle, and customize colours, textures, components and more. CPQ (Configure Price Quote) integration allows you to show your customers a unique price for each option selected and a total price for the final product. Expivi is a simple-to-use cloud based 3D Product Configurator platform that is changing how people shop online. ...
    Starting Price: $99 per month
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  • 14
    3D Source Product Configurator
    3D Source offers photo-realistic 3D interactive configurators that enable product companies of all sizes to leverage 3D technologies for both sales teams and customers. Proven to increase sales and customer engagement, 3D Source configurators enable brands to create dynamic, catalog quality images that can be manipulated with a simple point and click. Configure one product or a whole scene so your customers can visualize your product in an environment closer to their space.
    Starting Price: $1000.00/year
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  • 15
    VividWorks

    VividWorks

    VividWorks

    ...Close deals faster by creating a virtual product for your customers. Let them visualize, design, and configure the product conveniently and quickly in real-time.
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  • 16
    ConfigureID

    ConfigureID

    ConfigureID

    Shoppers from around the globe add over 5 million personalized products to their carts every year with ConfigureID.
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  • 17
    Rubens

    Rubens

    Roomle

    Rubens meets the customer's need for individualization with the option of configuring products live in 3D - with automated 4k renderings if required. For all sales channels online and stationary, interface-based, for all furniture categories. At the same time, Rubens provides a complete, real-time priced item list for each individual configuration. Your company is selling physical products?
    Starting Price: €120 per month
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  • 18
    Powertrak
    Powertrak CPQ Software Suite by Axonom is a cloud-based and mobile-friendly platform that enhaces and streamlines the sales quoting, ordering, pricing, and product configuration processes. With Powertrak, sales teams and channel partners are more empowered to turn leads into conversions faster by making accurate product and pricing information more accessible. Powertrak offers seamless integrations with leading business tools, such as, Microsoft Dynamics 365, Salesforce, Oracle, NetSuite,...
    Starting Price: $500.00 per month
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  • 19
    Configure 1st

    Configure 1st

    Configure 1st

    ...We always tailor the tool to match the customer’s products and features.
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  • 20
    Epicor CPQ

    Epicor CPQ

    Epicor Software

    ...We're different because we: - Make it easy to sell and buy complex products faster - Handle the most complex business rules with a visual, no-code engine that simplifies configuration and maintenance - Automate rules, workflows, CAD drawings and documents to ensure accuracy and efficiency - Eliminate the middleman, allowing customer to buy directly rather than through a sales person. Our product configurators can be embedded into any webpage -Enable B2B2C when distributors and partners can sell directly to customers...
    Starting Price: $100.00/month/user
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  • 21
    ARitize 3D Configurator
    Over the last few months, research has shown that people are willing to pay up to 20% more for customization to truly make the product their own. Overcome inventory wait times and increase the speed to market by showcasing all your product variations online. Increase your online conversion rate by 250% and decrease returns with dynamic 3D/AR, leaving your customers happier with their personalized product. ARitize is a mobile app that lets you and your network see 2D objects as 3D by using the best Augmented Reality Technology. ...
    Starting Price: $6.67 per model per month
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  • 22
    Levit3d

    Levit3d

    Levit3d

    Improve your sales by increasing customer engagement online/offline with 3D/AR product experiences in AR/VR/mobile/PC devices. Enable businesses, content creators, and marketers to create 3D/AR personalized product experiences blazing fast. Empower your customer to customize products throughout their purchase journey with all kinds of product variants. Get a 4x increase in customer engagement with a next-generation B2B product showcase.
    Starting Price: $99 per month
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  • 23
    360 Product Viewer

    360 Product Viewer

    360 Product Viewer

    World’s best 3D Visual Product Configurator. Fully web-based and works with any eCommerce platform or Website. Magento, Wordpress or WooCommerce, or any other. And works on any device, in any browser. With clients from Australia to the United States, we are truly the world leader in product configuration and Configure, Price Quote (CPQ) solutions. The Designtool makes designing with 3D models possible. Design your ideal room or office. Or any other space with your products. With over 50...
    Starting Price: $150.00/month
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  • 24
    Tailor-i

    Tailor-i

    Textronics

    ...Fabric options in your made-to-measure suits, shirts and other formal ensembles can be categorized and stored as checks, stripes, and structures, with the help of our customization tools. This online tailor store combines the configurator, measurement module and payment gateway. It enables e-commerce for your online tailor store as well.
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  • 25
    DynaMaker

    DynaMaker

    SkyMaker AB

    ...The DynaMaker cloud service enables you to build and host fast CAD configurators for your customizable products. Publish them online, with or without login, and integrate them to your web, CPQ or e-commerce to let customers visually configure products with infinite variants. CAD exports are auto-generated for quotation and download instantly with 3D formats like BIM (ifc) and STEP, alongside traditional 2D quotation drawings in pdf or dxf.
    Starting Price: €90 / month
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  • 26
    Cylindo

    Cylindo

    Cylindo

    Top furniture retailers and brands use Cylindo’s platform to support all of their 3D experiences and 2D product visualization needs, which leads to converting more customers. Enjoy superior quality product visuals and super fast turnaround time on any scale with our automated delivery pipeline. Let us do the heavy lifting. Our rendering technology transforms simple product data into 3D photorealistic content that can be easily leveraged anywhere: product configurators and feeds, AR/VR experiences, interactive room scenes and all of your other marketing channels. ...
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  • 27
    Ocavu

    Ocavu

    Ocavu

    Ocavu combines pioneering 3D/XR/AR creation and its publishing toolkit with a best-in-class Web3 suite to help brands and fans own and monetize their communities across both the blockchain and web. Ocavu Studio is your infrastructure and portal to create, manage, and deploy 3D and AR experiences. Unlock your brand and product storytelling with all the tools and resources in a single location. Ocavu leverages in-house and global partners to create world class 3D models of appliances to...
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  • 28
    Roomle

    Roomle

    Roomle

    Let your clients customize products in different colors or materials in outstanding 3D quality and digitally try any option live before they buy. Roomle´s AR functionality enables a seamless experience without the need for an app. The solution can be easily embedded on any website. Make sure end consumers will be able to visualize and customize the actual product in every variation they buy and increase purchase confidence.
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  • 29
    P'X5

    P'X5

    Perspectix

    ...Accordingly, surveys show that manufacturers and suppliers achieve up to a 30 percent increase in sales when they offer customer self-service.
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  • 30
    Infor CPQ
    Improve the visual buying experience for your customers. Provide your customers with a visual selection experience during their research and engagement. Sales channels will gain a competitive advantage and accelerated path to conversion. And you’ll be able to sell products quicker by eliminating costly errors and duplication of effort, while speeding up the sales cycle. Drive interest generation through fulfillment with a single solution across the enterprise.
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