[go: up one dir, main page]

Results for: customization

x
View:
Open Source Commercial

Suggested Categories:

Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
View more categories (20) for "customization"

259 Products for "customization" with 1 filter applied:

Sort By:
Reputation Management Clear Filters & Widen Search
  • 1
    Birdeye

    Birdeye

    Birdeye

    ...Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.
    Leader badge">
    4,485 Ratings
    Starting Price: $250/month
    View Software
    Visit Website
  • 2
    Podium

    Podium

    Podium

    ...Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.
    Leader badge">
    2,057 Ratings
    Starting Price: $399 per month
    View Software
    Visit Website
  • 3
    Rannko

    Rannko

    Rannko

    Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most. Our Mission By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features.
    Leader badge">
    12 Ratings
    Starting Price: $49 / month
    View Software
  • 4
    Revetize

    Revetize

    Revetize

    Manage your SMS Marketing, Customer Loyalty Program, Referral Program, & Online Reviews in one platform. Revetize consolidates more than 5 different customer marketing softwares into 1. (For the price of 1) Use our omni channel drip campaign to send sms, email, voicemail and direct mail to your customers all in the same simple process.
    6 Ratings
    View Software
  • 5
    Swell

    Swell

    Swell CX

    Turn customers into a marketing machine. Earn more five-star reviews, get found in local search, get more customers, and chat/engage customers. Turn texts and emails into trustworthy reviews. Learn how customers feel and improve customer service. Turn new reviews into higher search rankings and more customers walking in your door. Turn customers into raving fans.
    1 Rating
    View Software
  • 6
    Broadly

    Broadly

    Broadly

    ...Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.
    View Software
  • 7
    Umanest

    Umanest

    Umanest

    ...But what makes you annoyed is that sometimes things don’t run smoothly and you don’t know there’s an issue. It’s guesswork whether your clients are happy or furious. Using our customer satisfaction management system you get the certainty and confidence that client issues are uncovered really fast - as they happen - which gives your team time to dive in with a solution, time to have a conversation, and time to resolve their anxieties. So your property management service runs more smoothly and hidden issues get dragged into the daylight so they can be solved.
    Starting Price: $0.49 per property per month
    View Software
  • 8
    Get More Reviews

    Get More Reviews

    Get More Reviews

    Do you have customers, clients, guests or patients? Then Get More Reviews will work for your business. Collect new reviews & display your existing reviews straight from your website. Automatically share your best 5-star reviews as posts on your Facebook page. Get alerted when new reviews come in so you can take action and respond if needed. See how your business is performing and where you need to focus your efforts.
    Leader badge">
    25 Ratings
    Starting Price: $99 per month
    View Software
  • 9
    Trustpilot

    Trustpilot

    Trustpilot

    ...Tap into your customers' desire to share their experiences and build your brand. Increase conversions with the power of your customers. Share your best reviews everywhere customers are looking. Turn customer reviews into increased influence and sales. Trustpilot is the world's most powerful review platform. Every heartfelt review helps create ever-improving experiences for both people and companies.
    4 Ratings
    Starting Price: $199.00 per month
    View Software
  • 10
    TrueReview

    TrueReview

    TrueReview

    Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. ...
    Starting Price: $23 per month
    View Software
  • 11
    ReviewInc

    ReviewInc

    ReviewInc

    ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.
    Leader badge">
    11 Ratings
    Starting Price: 39
    View Software
  • 12
    Kiyoh

    Kiyoh

    Kiyoh

    With Kiyoh‘s review system, you can show everyone how enthusiastic customers are about your webshop. Online reviews give new customers the confidence to order from you. Try out our user-friendly system and experience for yourself how your online shop can benefit. Reviews are the online version of word-of-mouth advertising! Improve your presence and findability on Google. Reviews help gain the confidence of a new customer.
    Starting Price: €24.95 per month
    View Software
  • 13
    RaveCapture

    RaveCapture

    RaveCapture

    Automate the capture of company and product reviews to showcase on your website and social profiles to increase sales. Customer reviews, product reviews, visual marketing tools, coupons, and SMS all under one roof. Collect reviews from your customers and display them on your site. Bring your site to life with authentic photos and videos from your customers. Increase repeat purchases by using coupons to incentivize customers. Reach your customers via SMS messaging and increase your review capture rate. ...
    Starting Price: Free
    View Software
  • 14
    WebPunch

    WebPunch

    WebPunch

    ...Convert your customer’s positive feedback into online reviews like Google, leading to more recommendations, repeat customers, and revenue. When your customers write you a review, let our team of professional writers respond on your behalf. Not only does this make a connection with them and helps you look great in the eyes of potential customers, it also improves your SEO.
    View Software
  • 15
    Yumpingo

    Yumpingo

    Yumpingo

    From your brand mission, to service execution, to customer satisfaction – manage, track, and influence the end-to-end experience of your customers to reach your business outcomes – then set more. Capture in-the-moment customer satisfaction across all digital channels with a user-friendly and mobile-optimized review process. Map real-time customer satisfaction data to business outcomes to make confident adjustments by shift or at scale.
    View Software
  • 16
    Endorsal

    Endorsal

    Endorsal

    ...Choose the information you’d like to collect from your customers, customize the form to match your brand and you’re done! Send automated review requests to your customers via email & SMS. Choose from one of our clean, responsive templates and customize to your branding or create your own using our REST API. Embed testimonials wherever you like in minutes with no coding knowledge required. Customers can easily publish their comments to review platforms including Google My Business, Facebook Pages and Yelp.
    Starting Price: $39 per month
    View Software
  • 17
    Superchat

    Superchat

    Superchat

    Reach your customers on all channels, gain more ratings, communicate quickly and easily. Everything via one platform. The classic contact form is outdated. Create a direct line to your customers with the Superchat webchat. Make it easy for potential customers to get in touch with you - directly via your website. Reviews are the best way to build trust for your business.
    Starting Price: €79 per month
    View Software
  • 18
    Feefo

    Feefo

    Feefo

    Real people. Real reviews. Real insight. Take the guesswork out of growing your business and building the best customer experience. Feefo gives you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future. We give you access to technology and support that allows you to connect directly with your customers; generate great results and get a clear and accurate view of your business. Feefo is powered by a dedicated team of specialists; inventors, smart creatives and business experts that believe we’re part of something pretty special. ...
    View Software
  • 19
    TrustMate

    TrustMate

    TrustMate

    Customer doesn't have to look for reviews outside of your store.
    Starting Price: $6 per month
    View Software
  • 20
    Howazit

    Howazit

    Howazit

    ...Howazit business logic engine enables advance customizations capabilities through the entire customer journey.
    Starting Price: $150/month
    View Software
  • 21
    Symplii

    Symplii

    Elevatie

    Get more from your digital ad spend with happy customer experiences. Maximize your advertising spend by investing in customer reviews, and the post-purchase customer experience. With Symplii you have everything you need to turn reviews into high-value customers. Getting more positive online reviews has never been easier with Symplii. We have helped thousands of businesses increase their online reviews to bring them more traffic and more sales.
    1 Rating
    Starting Price: $29 per month
    View Software
  • 22
    LocalReviews
    ...LocalReviews Features. Collect feedback from your customers’ preferred channels and manage your online reputation with our best-in-class dashboard. Generate hundreds of reviews. Our reputation management system never misses an opportunity to collect reviews from your customers. Posting on cruise control. With just a few clicks, customer reviews are posted to popular review sites.
    View Software
  • 23
    Retamo

    Retamo

    Retamo

    Monitor, generate, and evaluate your company's online customer ratings easily and effectively with Retamo. Achieve the best possible reputation on the Internet. Take a look at how you can easily and effectively benefit from your company's reviews with Retamo. Monitor the customer ratings of your company and your competitors on over 50 rating portals on the Internet. Mobilize your satisfied customers to submit a positive rating on the rating portals of your choice. ...
    Starting Price: €19 per account per month
    View Software
  • 24
    SendUsReviews

    SendUsReviews

    SendUsReviews

    SendUsReviews is an innovative customer satisfaction management platform that's specifically designed to help small and medium-sized appointment-based businesses increase their customer satisfaction and Google review profile. Our platform uses SMS surveys to collect feedback from customers after their appointments, making it easy for businesses to identify areas where they're excelling and areas where they can improve.
    Starting Price: $99/month for 15 appointments
    View Software
  • 25
    Score My Reviews

    Score My Reviews

    Score My Reviews

    Getting reviews doesn’t have to be complicated or require you to hire more staff—you can quickly get them using our online reputation management system. To start the process, login to your dashboard from any device and simply enter your customer’s name, email and/or mobile number and we’ll handle the rest. Your customer receives an email, text message or both, asking them whether they would recommend your business to others or not. Positive responders are instantly probed to leave a review. When the customer indicates that he/she would recommend you, our system directs them to your review sites like Facebook, Google, Yelp or any other review site of your choice.To make it easy for the customer to leave feedback, our system takes the customer directly to the review box. ...
    Starting Price: $39.00 per month
    View Software
  • 26
    1440

    1440

    1440

    The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. ...
    View Software
  • 27
    ReviewBuzz

    ReviewBuzz

    ReviewBuzz

    ...A seamless experience for the customer means more reviews for you. Show off all of your reviews from across the web, along with your business information and social feeds, all in one place.
    Starting Price: $147 per month
    View Software
  • 28
    Signpost

    Signpost

    Signpost

    ...US-based receptionists are ready at answer calls on behalf of your business. Stop spending hours each day searching through various inboxes. Capture leads while you’re on the job, after hours, or any time in between. Create custom campaigns to re-engage prospects and existing customers. Thousands of businesses trust Signpost with their customer communication. Request a personalized consultation with our team. Manage your customer communications, from lead to customer to repeat business. All the tools you need to beat the competition, all in one place.
    View Software
  • 29
    Myopolis

    Myopolis

    Myopolis

    ...Track your team’s response times & more with our reporting. Sync your data from other applications and keep track of customer information. Add your team and communicate directly or in channels, share notes about customers. Create custom groups and send personalized group messages. Take your productivity to the next level by connecting Myopolis with 3,000+ apps, allowing you to automate your workflows. Sync your contacts to get a clear overview of your customer interactions by connecting Hubspot.
    Starting Price: $28 per month
    View Software
  • 30
    Preferrd

    Preferrd

    Preferrd

    Collect, manage and showcase your Google reviews to build trust, increase website traffic and boost sales. The only tool you'll need to build a successful reviews strategy for your business. Collecting reviews used to be tough. We've made it super easy. All of your reviews in one place. With awesome analytics. Customizable tools to showcase your reviews. Everywhere. Most other reviews platforms only collect reviews at the company level. But Preferrd is built for professionals, and we know...
    Starting Price: $60 per month
    View Software
  • Previous
  • You're on page 1
  • 2
  • 3
  • 4
  • 5
  • Next

Related Categories