...Prepares customers for a potential shift in their energy consumption. Notify customers of a pending season change and provide tips towards saving energy. Google Home and Amazon Echo support with personalized insights for each customer, answer questions on paying bills, outages, appliance Itemization, bill projection, utility programs, and more. Call center CSRs struggle to resolve bill-related calls leading to costly escalations and truck rolls. Bidgely Bill Analyzer, an AI-powered CSR tool, empowers agents with appliance-level usage insights for each customer.