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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customization"
533 Products for "customization" with 2 filters applied:
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1
Pipedrive
Pipedrive
Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. ...">
Starting Price: $24/month -
2
Act!
Act!
Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results. Act! Advantage includes Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. ...Starting Price: $30.00/month/user -
3
Phonexa
Phonexa
...With a global presence and headquarters in Glendale, California, Phonexa supports clients across diverse industries, including insurance, financial services, home services, and beyond. The platform delivers end-to-end visibility, compliance, and control across every customer touchpoint, helping marketers scale smarter and maximize ROI.Starting Price: $250/month -
4
Kinnovis
Kinnovis
...In our Customer Portal, tenants manage their accounts, control access and update payment details. This reduces missed payments and frees your staff from routine enquiries. Every customer receives all features at no extra cost - no premium tiers. Join operators across 17 European countries who trust Kinnovis to deliver exceptional experiences. -
5
Visual Lease
Visual Lease
...Built with years of embedded knowledge from leading lease experts and CPAs, Visual Lease's powerful platform supports any size or type of lease portfolio. Visual Lease is dedicated to providing a top-notch customer experience, and offers in-house implementation, training and support. -
6
Osclass
Osclass
...Create a site with car classifieds, rentals, real estate ads, job listings or just create a general classifieds for free with our open-source CMS. With many themes and plugins, Osclass is easy to customize. Start your business now with Osclass, it's so simple! Osclass is localized into 30+ languages and contains location data for 255 countries. With Osclass, you can quickly create classifieds or marketplace, there is 150 plugins available to customize your features and 30 themes to customize appearance of website. Detailed documentation and active community forums helps to start your classifieds.Starting Price: Free -
7
ProValet
ProValet
...alerts, real-time service reports and notifications, service and invoice history, easy payment tools, including Auto-Pay, and video based Service Request that go directly to the Service Company dashboard. ProValet automates billing, syncs with QuickBooks Online, and enables actionable estimates and automated customer communication—boosting efficiency, revenue, and customer retention. Cloud-based, secure, and designed to launch routes and customers in 14 days.Starting Price: $79 per month -
8
Skybill Utility Billing
SkyBill
...As a web-based service, Skybill is accessible from any device (desktop, tablet, mobile), without installing any software. Skybill is ideal for utility companies who have outgrown their existing systems (e.g. Access, Excel, custom-built billing systems), as well as those who are launching as new suppliers in retail energy markets. Skybill Utility Billing is a web, billing software for utility companies such as water, gas, electricity , heating , property manager, or billing on behalf of Landlord services. It provides companies set rates and tariffs per customer, customer group, property, a period of time or any other variation.Starting Price: $175/month/user -
9
RealEstateAPI (REAPI)
Data Engine, LLC
Customers across proptech, fintech and home services industries leverage our APIs to access physical and financial details on 159M properties nationwide. Our solutions enable companies to rapidly scale their operations while significantly reducing the risks and the costs associated with wrangling data the old school way.">
Starting Price: $599 -
10
Dropcountr
Dropcountr
...Connect with your customers on the technology they prefer. Reduce your customer service call volume. Automate alerts and transition to digital communications. Meet customer expectations and increase satisfaction. -
11
Bidgely
BIDGELY
50% reduction in high bill calls and increased customer satisfaction. Preempt calls by anticipating cases that prompt customers to need support. Simple, timely, and actionable alerts provide an elegant way to proactively engage customers, reducing inbound calls. Personalized, proactive explanation for customers who receive a higher-than-typical bill. Prepares customers for a potential shift in their energy consumption. -
12
Cogsdale Customer Service Management
Cogsdale
Cogsdale Customer Service Management (CSM) enables clients to seamlessly integrate superior customer relationship management (CRM) with their daily business process requirements. Purpose-built to accommodate the complex billing requirements of municipalities and utilities, Cogsdale CSM streamlines operations, cuts costs, and delivers the best quality services to their customers. -
13
HubSpot Customer Platform
HubSpot
...Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community.Starting Price: Free -
14
AMCS Utility Billing
AMCS Group
Automated billing and contracts management to guard against revenue leakage while providing a higher level of customer satisfaction and self-service. The robust billing and contracts management solution from AMCS was purpose-built to handle the complexities of an ever-changing utilities landscape. Automated meter reads flow into the system and are billed to the specifications of the customer’s contract; invoices can be generated electronically or sent to a vetted print house for mailing; and customers have the option for autopay, online payments, or through the mail. ...Starting Price: $999 per month -
15
Wifarer
Wifarer
Your customers simply glance at their mobiles to know their exact location in real time. Indoor "GPS" means they never get lost. Wifarer draws a path from your customer's current location to their destination and provides travel time and distance. Indoor positioning technology reveals the location of your customer's mobile device so you can you automatically deliver hyper-local content at the right place, without “check-ins” or QR code scans. -
16
Focus3
focus3
Uncover all of your website visitors, like magic. The Customer Discovery Engine gives you the email addresses of the people who are potential customers, plus much more. Uncover your potential customers. Focus3 Customer Discovery Engine identifies and qualifies the people you are already driving to your website. You are already investing in your online presence. You built a website, are posting on social media, and potentially advertising on Google, Facebook, and other sources. ... -
17
ProNest
ProNest
We helps Real Estate developers with the digital transformation of the sales and marketing process of a new development, with innovative tools for the buyers of tomorrow. Our solutions are developed to give a value both for the potential customers and the developer, with automating processes and visualization of the customer journey. You can easily manage all homes and stakeholders, as well as easily send out e-mail campaigns based on the customer's wishes with a few clicks. Automatic segmentation, history of your customers and availability status of the homes are some of the functions you get. ... -
18
Tapdesk
Ayulla
...Tapdesk is powered by AI and our Machine learning algorithm provides you with relevant data to increase your productivity and cut out waste. We have a unique search capability that allows users to find decision makers and potential customers based on multiple criteria. Tapdesk is designed to find leads that are relevant to your business and current in your niche. A complex process involving several computational steps, Tapdesk AI is engineered to make it both reliable and fast. This experience is quite incredible, we simply call it genius.Starting Price: $9.99/month/user -
19
karmaCRM
KARMA Software
Build better customer relationships by enhancing clarity and efficiency through karmaCRM. A fully customizable Customer Relationship Management (CRM) platform, karmaCRM is loaded with features for closing more sales, knowing customers, simplifying and optimizing workflows, and planning and organizing tasks. These include automated templates and reminders, easy access to contacts, information, and history, calendars and task management, email templates and mass email distribution, and so much more.Starting Price: $9.00/month/user -
20
HubSpot CRM
HubSpot
HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. ...Starting Price: Free -
21
eBroker
Narayankrupa Tenstones
...Quickly search properties on various factors, print details, publish a property on your website, and much more. Search inquiries, assign to agents, and print details. Know how you are communicating with your customers. Send formatted emails to customers. Get a variety of reports like new properties registered, inquiries closed, and even custom reports. -
22
Launch Control
Launch Control
Rely on the highest deliverability rate in the industry, built-in compliance features, a steady stream of ‘quality’ leads, and the dependability of support from a 24/7 dedicated customer success team. Ignite your end-to-end customer text marketing interactions and skyrocket revenue. Automate thousands of customer touchpoints for effortless activation, captivation, and satisfaction, all tailored to your customer’s unique preferences. Response-driven conversational AI for better outcomes is here. User-friendly text marketing with rich features. ...Starting Price: $497 per month -
23
User.com
User.com
User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. ...Starting Price: $249.00/month -
24
Constellation Vision
Constellation Financial Software
...Increase in workforce productivity. Offerings scale to meet customers’ business needs. Custom development platform. Rapid deployment of custom features. Access from your phone or tablet. Mobile-friendly user interface. Vendor, broker and lender portals. Simplified document workflow with our eSign module.Starting Price: $20000 one-time payment -
25
UMAX
Itineris
...Increase customer insights through omni-channel features allowing you to pro-actively manage customer satisfaction. Streamline business processes through a flexible, highly configurable modular platform and seamless third-party integration. Take advantage of the powerful Microsoft platform and unleash the power of your Utility data. -
26
Powerley Home Energy Management
Powerley
...Now your customers can enjoy their own energy assistant that provides personalized tips and insights. With real-time energy data, customers have access to more - like energy spike alerts, seeing always-on usage and more. Through Powerley's Smart Actions, your customers can sync their home to their schedules. Heat up the house or turn on the lights - at specific times, on your commute, when sensors activate, or while you are away on vacation. -
27
Capricorn
SilverBlaze
Capricon Customer Portals by SilverBlaze provides a completely configurable self-service web portal solution that increases staff efficiency and customer satsifaction. With Capricon, businesses can provide customers with self-help tools to manage their utilities, reduce call volumes, access tools for interacting with customers in new ways, and reduce costs associated with paper invoices, bills, and reports. -
28
NextBee
NextBee
AI Powered Community Platform for Your Customers, Employees and Influencers. NextBee's core platform allows you to easily create rich communities for each segment of your audience. NextBee’s CX360 platform puts together the ultimate marketing toolbox in your teams’ hands. With a 360° approach to customer engagement, CX360 comes equipped with features that are focused on increasing retention, CLV, new customer acquisition, brand advocacy feedback, onboarding and training, personalized communication all while building overall brand affinity. ... -
29
Witei
Witei
...Analyzing why your customers don't come back is a complicated process. Witei offers you a funnel tool with stages that you can customize to quickly detect what is not working in your business. With the ticket tool you can manage each case quickly and resolutely. For each problem you create a ticket.Starting Price: €25 per month -
30
356immo
Laurus IT Inspiration
365immo , the complete solution for real estate brokers, is a solution that supports you with extensive, industry-specific functionalities in the acquisition, management and sale of properties, customer management and customer communication as well as internal organization. 365immo enables more efficient workflows and unconditional focus on your customers through automated purchasing and sales processes and an intuitive user interface. Gain time for the essentials, satisfied customers and a better market position with the help of 365immo. 365immo puts you in pole position: You start from the front row to network all data and information quickly, efficiently and economically and thus make targeted selections. ...