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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
557 Products for "customer" with 2 filters applied:
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1
Cogsdale Customer Service Management
Cogsdale
Cogsdale Customer Service Management (CSM) enables clients to seamlessly integrate superior customer relationship management (CRM) with their daily business process requirements. Purpose-built to accommodate the complex billing requirements of municipalities and utilities, Cogsdale CSM streamlines operations, cuts costs, and delivers the best quality services to their customers. The solution also enables users to schedule service orders, view active connections and payment history, and create... -
2
HubSpot Customer Platform
HubSpot
Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency...Starting Price: Free -
3
Act!
Act!
Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results. Act! Advantage includes Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing...">
Starting Price: $30.00/month/user -
4
Pipedrive
Pipedrive
Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach...Starting Price: $24/month -
5
BoldTrail
BoldTrail
BoldTrail, the #1 rated real estate platform, is built to power your entire brokerage with next-generation technology your agents will use and love. Showcase your unique brand with customizable websites for your company, offices, and every agent. Maximize lead capture with a modern, portal-like consumer search experience and intelligent behavior tracking. Hyper-local area pages, home valuation pages and options for rich lifestyle data keep customers searching with your brokerage as the local... -
6
Phonexa
Phonexa
...-per-call campaigns—each enhanced by automation, real-time analytics, and data-driven optimization. With a global presence and headquarters in Glendale, California, Phonexa supports clients across diverse industries, including insurance, financial services, home services, and beyond. The platform delivers end-to-end visibility, compliance, and control across every customer touchpoint, helping marketers scale smarter and maximize ROI.Starting Price: $250/month -
7
Shape Software
Shape Software
Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer...">
Starting Price: $119 -
8
Visual Lease
Visual Lease
Visual Lease is the leading lease accounting and management software, designed to simplify compliance with ASC 842, IFRS 16 and GASB 87. Built with years of embedded knowledge from leading lease experts and CPAs, Visual Lease's powerful platform supports any size or type of lease portfolio. Visual Lease is dedicated to providing a top-notch customer experience, and offers in-house implementation, training and support. -
9
Osclass
Osclass
Osclass is your one-stop shop to building your own classifieds website. Create a site with car classifieds, rentals, real estate ads, job listings or just create a general classifieds for free with our open-source CMS. With many themes and plugins, Osclass is easy to customize. Start your business now with Osclass, it's so simple! Osclass is localized into 30+ languages and contains location data for 255 countries. With Osclass, you can quickly create classifieds or marketplace, there is 150...Starting Price: Free -
10
Skybill Utility Billing
SkyBill
... companies who have outgrown their existing systems (e.g. Access, Excel, custom-built billing systems), as well as those who are launching as new suppliers in retail energy markets. Skybill Utility Billing is a web, billing software for utility companies such as water, gas, electricity , heating , property manager, or billing on behalf of Landlord services. It provides companies set rates and tariffs per customer, customer group, property, a period of time or any other variation.Starting Price: $175/month/user -
11
Kinnovis
Kinnovis
Discover Kinnovis: the AI-powered platform transforming self-storage management across Europe. Our highly-rated solution (4.93/5) puts facility owners in complete control while enhancing customer experience. Our Booking Portal enables 24/7 rentals and payments through your website. Customers can book units, make payments and sign contracts independently. With Kinnovis Manager, automate everyday tasks from billing to reminders. Get full visibility of business performance through... -
12
ProValet
ProValet
... The Way!” alerts, real-time service reports and notifications, service and invoice history, easy payment tools, including Auto-Pay, and video based Service Request that go directly to the Service Company dashboard. ProValet automates billing, syncs with QuickBooks Online, and enables actionable estimates and automated customer communication—boosting efficiency, revenue, and customer retention. Cloud-based, secure, and designed to launch routes and customers in 14 days.Starting Price: $79 per month -
13
Portfolio Manager
Blue Sky Capital Strategies
...'s, tracking status, notes, documents and next steps for every open project. Bulk data imports allow for efficient data entry. Fully customizable with robust reporting capabilities. The custom report writer allows every data field to be exported to excel. Pre-built templates are available to feed most ASC842 lease accounting software templates. End of lease term management is automated with custom parameters and automatic notifications to ensure you never miss an end of lease term notification.Starting Price: $300.00/month -
14
RealEstateAPI (REAPI)
Data Engine, LLC
RealEstateAPI (REAPI) is a big data as a service platform. We empower our customers with access to property data via a suite of fast, flexible APIs. Our ‘Smart API’ system delivers data and a data architecture that makes development faster and more efficient. A wide range of organizations from startups to publicly traded companies use our APIs to create SaaS products, train AI models and quickly generate insightful analytics. Customers across proptech, fintech and home services industries...Starting Price: $599 -
15
Rent Manager
London Computer Systems
Rent Manager is award-winning property management software built for residential, commercial, and short-term-stay portfolios of any size. The program’s fully customizable features include a double-entry accounting system, maintenance management capabilities, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers on the market. Powerful enough to support large portfolios, yet flexible enough to be customized...Starting Price: $250/month -
16
Bidgely
BIDGELY
50% reduction in high bill calls and increased customer satisfaction. Preempt calls by anticipating cases that prompt customers to need support. Simple, timely, and actionable alerts provide an elegant way to proactively engage customers, reducing inbound calls. Personalized, proactive explanation for customers who receive a higher-than-typical bill. Prepares customers for a potential shift in their energy consumption. Notify customers of a pending season change and provide tips towards... -
17
Dropcountr
Dropcountr
Dropcountr delivers simple but powerful water analytics and customer engagement software which is compatible with all meters, regardless of manufacturer or read interval. Utilities use Dropcountr CLEAR to better understand customer behavior, address indoor/outdoor water efficiency budgets, respond to service requests and engage with customers cost-effectively using modern communication channels. Homeowners use Dropcountr HOME as a customer portal to better understand and manage personal water... -
18
Borealis
Borealis
Our Stakeholder Engagement Software gives you the tools you need to build more effective engagement plans, improve relationships with stakeholders and align processes with industry best practices. It provides a single platform for managing all stakeholder engagement activities with additional modules to strengthen all areas of environment, social and governance. The Stakeholder Engagement module centralizes all stakeholder data and keeps it right at your fingertips to simplify day-to-day... -
19
ProNest
ProNest
We helps Real Estate developers with the digital transformation of the sales and marketing process of a new development, with innovative tools for the buyers of tomorrow. Our solutions are developed to give a value both for the potential customers and the developer, with automating processes and visualization of the customer journey. You can easily manage all homes and stakeholders, as well as easily send out e-mail campaigns based on the customer's wishes with a few clicks. Automatic... -
20
Wifarer
Wifarer
Your customers simply glance at their mobiles to know their exact location in real time. Indoor "GPS" means they never get lost. Wifarer draws a path from your customer's current location to their destination and provides travel time and distance. Indoor positioning technology reveals the location of your customer's mobile device so you can you automatically deliver hyper-local content at the right place, without “check-ins” or QR code scans. Opt-in accessible navigation helps customers... -
21
Tapdesk
Ayulla
Tapdesk is a CRM and leads search tool designed to streamline the sales process of every sales organization allowing more time and energy to closing deals. It is a tool built for sales professionals and organizations with sales team. Tapdesk is powered by AI and our Machine learning algorithm provides you with relevant data to increase your productivity and cut out waste. We have a unique search capability that allows users to find decision makers and potential customers based on multiple...Starting Price: $9.99/month/user -
22
Weltraum PMS
Weltraum Software Private Limited
Weltraum PMS is a comprehensive and lightweight application designed to help you to easily manage and organize your hotel reservations, customers and rooms. The application comes with an intuitive interface that helps you generate reports of the availability of rooms and payments. Also, you have the possibility to perform online reservations and monitor your clients.Starting Price: $500.00/one-time -
23
ClientTether
ClientTether
ClientTether’s leading franchise management software was designed and built by franchisors to fundamentally change their system’s ability to scale growth, provide customers with an incredible experience, and to create meaningful engagement to boost retention and bolster their online reputation. It has grown to be the #1 Franchise Software in 2024 and the leading Franchise Sales CRM in the industry. Because we’ve been in our clients’ shoes, we made our franchise platform incredibly easy... -
24
karmaCRM
KARMA Software
Build better customer relationships by enhancing clarity and efficiency through karmaCRM. A fully customizable Customer Relationship Management (CRM) platform, karmaCRM is loaded with features for closing more sales, knowing customers, simplifying and optimizing workflows, and planning and organizing tasks. These include automated templates and reminders, easy access to contacts, information, and history, calendars and task management, email templates and mass email distribution, and so much...Starting Price: $9.00/month/user -
25
Property Matrix
Property Matrix
Property Matrix is the most customizable property management software, tailored for residential, commercial, and mixed portfolios. This cloud-based platform offers enterprise-class accounting, custom reports, automated workflows, and real-time access on any device. Tenants can make online payments and submit maintenance requests through dedicated portals, while landlords benefit from e-signatures, check scanning, and online rental applications. Features include advanced CAM management...Starting Price: $450/month -
26
InfoFlo
InfoFlo Solutions Inc
Case Management software made simple so you can focus on your non profit. 360 degree views of your cases all from a single dashboard. Get rid of those excel documents and start accessing your data from any anywhere on any device. With InfoFlo you will get a fully customized system to fit your needs all at an affordable price.Starting Price: $20/month/user -
27
ZenTreasury
ZenTreasury
ZenTreasury is a cloud-based IFRS 16 lease accounting and treasury solution for companies managing anywhere from tens to thousands of contracts. It automates lease classification, modifications, journal entries, and disclosure reporting, helping finance teams eliminate spreadsheet risk and stay compliant. ZenTreasury supports complex finance environments with full multi-currency and multi-entity capabilities, cost center allocations, role-based access, and detailed audit trails. In addition...Starting Price: €399 /month -
28
Focus3
focus3
Uncover all of your website visitors, like magic. The Customer Discovery Engine gives you the email addresses of the people who are potential customers, plus much more. Uncover your potential customers. Focus3 Customer Discovery Engine identifies and qualifies the people you are already driving to your website. You are already investing in your online presence. You built a website, are posting on social media, and potentially advertising on Google, Facebook, and other sources. With Customer... -
29
AMCS Utility Billing
AMCS Group
Automated billing and contracts management to guard against revenue leakage while providing a higher level of customer satisfaction and self-service. The robust billing and contracts management solution from AMCS was purpose-built to handle the complexities of an ever-changing utilities landscape. Automated meter reads flow into the system and are billed to the specifications of the customer’s contract; invoices can be generated electronically or sent to a vetted print house for mailing...Starting Price: $999 per month -
30
Capricorn
SilverBlaze
Capricon Customer Portals by SilverBlaze provides a completely configurable self-service web portal solution that increases staff efficiency and customer satsifaction. With Capricon, businesses can provide customers with self-help tools to manage their utilities, reduce call volumes, access tools for interacting with customers in new ways, and reduce costs associated with paper invoices, bills, and reports. Capricon can integrate with existing business systems and can be accessed at anytime...