Audience
Organizations looking for an automated asset management for hardware, software, and warranty services solution
About ScalePad
ScalePad (formerly Warranty Master): Automated Asset Management for Hardware, Software & Warranty Services. Join 8,000+ Partners and automate your asset lifecycle management with vital insights for improved productivity and profitability. Looking for a hassle-free way to access all of your hardware and software asset insights like revenue opportunities, side-by-side asset data, and an advanced sortable list of all your inventory? Watch our video to find out how ScalePad makes asset management easy! Automatically collect all the vital data from your integrations. Manage software and hardware side-by-side and minimize downtime. Easy-to-read reports for your team and your clients. Further build client rapport with compelling, transparent insights. Our vast relationships with manufacturers means you’ll always have real-time, accurate and up-to-date data from manufacturers such as Dell, HP, Lenovo and many more.
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ScalePad Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Best warranty service around!" Edited 2023-07-28
Pros: ScalePad responds quickly and provide all the support with out delay!
Stan, Partner Support Specialist, Lifecycle Manager is one of the best along with his team. I am glad TeamLogicIT partnered with them.Cons: At first their site sent me air delivery labels for shipping. This was a problem at first but they resolved this expediently smooth with no delay and never made the mistake again.
Overall: Thrilled with the service. Application is smooth, efficient and organized. I was able to transfer warranties with ease, and dispose damaged devices flawlessly.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Portal is Impressive, The Actual Service is Unreliable At Best." Posted 2023-02-06
Pros: The Web portal. All of my client's devices are detailed with manufacturer, model warranty status, purchase dates, serial numbers.
Cons: Literally every Next Business Day claim I made took over a week to be resolved. This is why i stopped doing business with ScalePad.
Overall: The warranty service is a deal breaker. It doesn't matter how many bells and whistles the dashboard has. If you are not delivering the promised service, it's of no use.
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