• Mathieu N.
    Analyst
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "CedCommerce Amazon channel"

    Posted 2023-06-05

    Pros: I like the template feature by which I can be able to map the multiple products at a time and that helps me to save my time and the support service is also great. Helped me to create the template and guided me all the way.

    Cons: As of now there is no negative things. They helped me to create the templates.

    Overall: I like the template feature by which I can be able to map the multiple products at a time and that helps me to save my time and the support service is also great. Helped me to create the template and guided me all the way.

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  • Amy C.
    Owner operater
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "CedCommerce - Best team ever. "

    Posted 2023-05-25

    Pros: Customer service.
    Ease of uses.
    Features.
    Design.

    Cons: I have not found anything I don't like yet. So far so good.

    Overall: They have the most helpful team I have ever worked with. They are patient and kind and help me when I get stuck. They make the process very easy to follow. I love working with them. Thank you so much.

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  • Essy A.
    Business Woman
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Offering 1:1 help"

    Posted 2023-05-24

    Pros: Team is 24/7 available.
    Very quick to respond.
    They are providing 1:1 advice and help with issues arising.

    Cons: For a first time user it's a bit of a challenge to navigate, though the support from the team made it simple.

    Overall: Overall I am pleased with the App and mostly the support from the Staff is Commendable. I was having trouble uploading my products and I had a 1:1 call and was able to sort my issues! Job well done.

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  • A CedCommerce User
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Sync Shopify to Ebay"

    Posted 2023-05-21

    Pros: Minimal clicks required to sync from both apps and clear interface. This app will save me a lot of maintenance time.

    Cons: None that i have found so far. The experience has been good.

    Overall: Minimal clicks required to sync from both apps and clear interface. This app will save me a lot of maintenance time.

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  • Richard R.
    Ecommerce manager / Web Developer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great product and support"

    Posted 2023-05-17

    Pros: The pro's are that the system works in automation and there is a template to modify you attributes....the program is very smooth.

    Cons: Can't find any so far and I can't imagine I will and if I do they have a great support team..very quick and knowledgeable.

    Overall: I'm enjoying the use of this program and I recommend it to anyone who wants to save time when they are using it on a daily basis.

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  • Cptgoodz C.
    SELF EMPLOYED
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Thank you."

    Posted 2023-05-16

    Pros: Ayush, you are awesome. Pro is that there is a team to help you. You can always contact the support group easily.

    Cons: I had a hard time uploading my products, but Ayush was so helpful and patient in walking me through step by step.

    Overall: This is my first time and it is a strong learning curve with the integration system from Shopify to Amazon but the support group is great. More than any platform I used before. Thank you!!

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  • Thomas T.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Perfect"

    Posted 2023-05-15

    Pros: Order and product sync works flawlessly. easy to setup once you work out profiles and templates, manage tracking numbers and orders from Shopify.

    Cons: None yet. we haven't found anything yet that support couldn't fix.

    Overall: Great so far, great support, easy to use and fast order and tracking number syncing. Recommend to anyone looking for an easy option.

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  • Liz C.
    Account Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very Helpful"

    Posted 2023-05-13

    Pros: Fast responses to meet our needs that will solve issues quicker. The team we work with seems to be attentive to our needs and replies quickly to our concerns.

    Cons: Having issues with connections from time to time, but the CedCommerce team seems to be quick in their replies.

    Overall: We all know issues will occur from time to time, but the most important thing is to get them fixed so businesses can continue to operate.

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  • A CedCommerce User
    Director
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "CedCommerce"

    Posted 2023-05-08

    Pros: CedCommerce staff is very patience to guide you thru the steps even you are not tech savvy. The team can fix and resolved the problem. Special thanks Neha Rajput with the efficiency to deal with the matter.

    Cons: The apps is hard to figure it if you are not tech savvy. Also the app price should be a bit cheaper or have trails period 30-60days to help clients to figure it around.

    I would like to see more update or training video for step by step guide.

    Overall: I am happy with the outcome when quickly response my enquires or problems. They required more update or training video to help new users.

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  • A CedCommerce User
    Owner
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The product is confusing, but the support is excellent"

    Posted 2023-05-08

    Pros: I am new to the platform, and I have been struggling to get my products uploaded to Amazon over the last few days.

    Cons: However, the support has been excellent! Nupur and the other support techs have been very patient and helpful in assisting me along the way and I really appreciate their help!

    Overall: It has been a pain trying to use this product, but I'm happy the support is as great as it is because it would be even more stressful otherwise.

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  • Kelsey C.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "THE BEST APP I HAVE USED"

    Posted 2023-05-06

    Pros: Excellent app function. Best customer service. Very easy to use and it saves me hours of work. I am obsessed!

    Cons: There are absolutely zero cons to this app. Anytime I got stuck, they resolved it.

    Overall: The customer service is what makes this app the absolute best. It's nothing short of incredible. They go above and beyond. SO SO grateful for this team!

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  • Carlos Z.
    Data entry
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent app and support"

    Posted 2023-05-02

    Pros: It's easy to use and really helpful.

    Nice user experience.

    Amazing support, they solve every issue super fast.

    I liked how easy is to write reviews on this platform.

    Cons: Its taken me a while to get everything set up because I am new.

    Overall: Good app. easy to use, Really helpful to push and set my products from Shopify to Amazon and on top of that, very good support team.

    Read More...
  • Pamela T.
    Owner
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "FANTASTIC APP with AMAZING CUSTOMER SERVICE"

    Posted 2023-04-28

    Pros: Customer Service is hands down the BEST. Always there to help and solve problems night and day. Quick to answer and super knowledgeable. Connection between any channel other than your store is tricky and it is SOOO important to have good people guiding you. I have been with 2 other channel connector apps and they pale in comparison to CED. I have my Shopify store connected to Etsy and Ebay apps with CED.

    Cons: It is complicated but that is the nature of the beast. You won't find any other company that does it this well.

    Overall: Customer Service is hands down the BEST. Always there to help and solve problems night and day. Quick to answer and super knowledgeable. Sales are up HUGE with the connections I have between my Shopify store and Ebay/Etsy. Fantastic and never looking back. Keep doing what you are doing!

    Read More...
  • A CedCommerce User
    E Commerce Assistant
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Incredible Customer Service from CED Commerce"

    Posted 2023-04-27

    Pros: 5 Star customer service.
    App works as intended.
    Very happy and would definitely recommend to anyone needing an app to connect their Shopify store to their eBay store.

    Cons: So far there hasn't been anything to list as a Con.
    App works well.
    Customer service is great.
    Haven't got anything negative / constructive criticism to add.

    Overall: We orginally used the official eBay app to connect our Shopify store to eBay.
    When the eBay app ended, we used another app which we already used to connect our store to Amazon.
    However, we decided to switch over to CED Commerce based on price, the monthly fee was the same as the app we were using, but they have the option to pay for 1 year subscription which equates to a much better rate.

    There were a few issues when changing over, but the customer service from the team at CED Commerce (mainly dealing with Vishal) was outstanding. They helped resolved all the issues.

    Compared to all the apps we have used for our Shopify store, this is hand downs the best for customer service.

    Read More...
  • John L.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Fantastic Support"

    Posted 2023-04-25

    Pros: Support.
    App Works Great.
    Speed.
    Easy to use.

    Cons: There isn't much i don't like about this app or the team behind it.

    Overall: These guys have been fantastic through out this whole process. The app works great and the support is amazing. Very happy we found you guys as it will help take our business to the next level.

    Read More...
  • Margaret P.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Support Services"

    Posted 2023-04-25

    Pros: Their promptness.

    Cons: I have no complaints.

    Overall: Excellent service overall.

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  • A CedCommerce User
    Founder CEO
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Awesome Customer Support"

    Posted 2023-04-19

    Pros: Customer support is excellent! I had many questions when starting and all were resolved through calls, and chat.

    • Incredible customer support
    • Great support calls
    • Simple UI

    Cons: • The amazon integration has a long learning curve

    Overall: • Overall a great experience especially with eBay integration.
    I would recommend their service to anyone wanting to sync their products on Shopify to larger pre existing marketing ecosystems such as Amazon and eBay.

    Read More...
  • LYNETTE S.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "We moved to Cedcommerce when eBay deprecated its Shopify Integration App"

    Posted 2023-04-19

    Pros: It is easy to setup and continue to do eBay listings. Help is available 24/7 and the follow-up to ensure all is good is fantastic.

    Cons: Searching products could be easier but that is a personal preference.

    Overall: If you need a way to sync your products from Shopify to eBay, this is the perfect solution. It is easy to setup and use. With all the support you could possibly need.

    Read More...
  • Billi R.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Customer service with CedCommerce"

    Posted 2023-04-18

    Pros: Very Helpful and patient appreciate CedCommerce so much, they are one of the best when it comes to responding back and helping. Awesome I am really enjoying being able to use their products 5 stars all the way.

    Cons: There is not anything at this time time that i do not like about CedCommerce. They have been an absolute delight to work with.

    Overall: Excellent experience. I will recommend others to use CedCommerce. I can't thank them enough very knowledgeable in what they do.

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  • A CedCommerce User
    Product Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very Responsive Customer Service"

    Posted 2023-04-18

    Pros: The customer support is very responsive and on top of trying to fix any issues you may have. They allow interaction through Skype messenger which is a lot faster than email.

    Cons: Sometimes it is difficult to add new products and have it sync with Amazon. This is mainly Amazon's fault since they are particular with certain aspects of a product and brands.

    Overall: We are satisfied with the product. It allows us to sync our Shopify inventory with Amazon. The customer support is also very responsive and helpful.

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