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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
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15 Products for "customization" with 2 filters applied:

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  • 1
    SQLyze

    SQLyze

    SQLyze

    ...Share details about the SQL query you're looking for help with. Save tables with their respective column names to add context and increase accuracy. The AI assistant will process your request and generate a custom SQL query tailored to your specific needs. SQLyze streamlines the crafting of intricate SQL queries into a straightforward three-step process.
    Starting Price: Free
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  • 2
    FastQueryBuilder

    FastQueryBuilder

    Fast Reports

    ... - Possible to embed Visual Query Designer into any window in your application. - Allows FastQueryBuilder designer to be integrated into any application window. - Offers full visual customization of query parameters. It is so simple to query a DB: open FastQueryBuilder -> make a query -> see the result.
    Starting Price: $69.00/developer
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  • 3
    SQLGPT

    SQLGPT

    SQLGPT

    Import your database schema and easily generate customized queries. Using ChatGPT to write and understand your SQL requests. To export only the schema (i.e., the database structure) in a MySQL database, you can use the mysqldump command with the no-data option. Our platform is designed to connect to your existing database and provide you with tools to manage and analyze your data. We understand that the security and privacy of your data are of utmost importance, and we take all necessary precautions to ensure that your data remains secure and confidential. ...
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  • 4
    DBHawk

    DBHawk

    Datasparc

    ...Database SQL tasks and batch job automation with a web-based centralized tool. Secure access to SQL, NoSQL and Cloud databases with our all-in-one data platform. Trusted by our customers to protect and access their data. Centralized Security, Auditing and insights about your user’s activities.
    Starting Price: $99.00/month/user
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  • 5
    DbVisualizer

    DbVisualizer

    DbVisualizer

    DbVisualizer is one of the world's most popular database editors. With almost 7 million downloads and Pro users in 150 countries worldwide, it won't disappoint you. Free and Pro versions are available. Developers, analysts, and DBAs use it to elevate their SQL experience with modern tools to visualize and manage their databases, schemas, objects, and table data, auto-generate, write, and optimize queries, and so much more. It connects to all popular databases, such as MySQL, PostgreSQL,...
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    522 Ratings
    Starting Price: Free
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  • 6
    Preset

    Preset

    Preset

    Quickly build and share beautiful, customized, and dynamic dashboards that showcase your data with just a few clicks. Easily explore with our no-code viz builder or run deeper analysis using our state-of-the-art SQL editor. Leverage the investments you have made in your data infrastructure with a lightweight and powerful visualization layer on top. Superset is agnostic to your underlying data architecture and doesn't require an additional ingestion layer.
    Starting Price: $25/month/user
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  • 7
    SQLGate

    SQLGate

    CHEQUER

    SQLGate is a simple but powerful IDE for multiple SQL databases. As an integrated database management and development solution, it simplifies the construction and operation of databases. It is customized for seven different databases that make up 83.2% of the DBMS market. These include Oracle, SQL Server, MySQL, MariaDB, Tibero, and PostgreSQL. SQLGate makes it easier and quicker to deal with databases holding large amounts of data. Multiple Languages available: Korean, English, Spanish, French, Japanese, etc..
    1 Rating
    Starting Price: Free
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  • 8
    Altova DatabaseSpy
    ...Parameters can make a query much more flexible, for instance allowing users to easily test complex join statements with multiple values. The DatabaseSpy SQL Editor and result windows at the top left below show a query to report all orders of a specific product by a specific customer.
    Starting Price: €109 one-time payment
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  • 9
    dbForge Query Builder for SQL Server
    ...Key Features: - SQL statement builder executes created queries and edits tables data - Accelerate routine tasks with integrated AI Assistant - Construct data manipulation queries without manual coding - Auto Join of columns by primary/foreign key or name - Combine a few queries to a sub-query via visual SQL editor - Sort and filter data based on a custom complex criteria - Reverse engineer queries it into a visual representation - Use visual SQL query builder to profile designed queries dbForge Query Builder for SQL Server significantly reduces the need for manual code ty
    Starting Price: $129.95
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  • 10
    AI2sql

    AI2sql

    AI2sql.io

    ...We wanted to share some exciting numbers with you about how many people have tried out AI2sql, and what they've been able to accomplish with it. To get the best results with AI2sql, it is important to clearly define your goals and use the tool's customization options, test and verify the generated SQL. You can also try changing the prompts or input used to generate the SQL statements to see if this results in more accurate or efficient queries.
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  • 11
    Text2SQL.AI

    Text2SQL.AI

    Text2SQL.AI

    ...Supports SELECT, UPDATE, DELETE queries, CREATE and ALTER TABLE requests, constraints, window functions, and literally everything! SQL query explanation to plain English Your custom database schema (tables, fields, types) connection (with history) SQL dialects for MySQL, PostgreSQL, Snowflake, BigQuery, MS SQL Server... If you have any other feature request, please let us know.
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  • 12
    LogicLoop

    LogicLoop

    LogicLoop

    ...LogicLoop gives operators the superpowers they need to help their companies scale quickly. Stay on top of failed identity checks and incomplete or expired info. Collect customer information to update checks. Monitor high velocity and excessive or failed attempts to export money out of your platform.
    Starting Price: $49 per month
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  • 13
    Weld

    Weld

    Weld

    ...Your queries are organized in an easily searchable and accessible library. Audit logs also let you see when the query was last updated, and by who. Weld Model supports materializing models as tables, incremental tables, views, or a custom materialization of your design. Run all your data operations in one simple platform – with help from a dedicated team of data analysts.
    Starting Price: €750 per month
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  • 14
    Adminer

    Adminer

    Adminer

    ...Still, consider making Adminer inaccessible to public by whitelisting IP addresses allowed to connect to it, password-protecting the access in your web server, enabling security plugins (e.g. to require an OTP) or by customizing the login method. You can also delete Adminer if not needed anymore, it is just one file which is easy to upload in the future. Adminer had some security bugs in the past so update whenever Adminer tells you there is a new version available (ask your administrator if you could not update yourself). Connect to a database server with username and password. ...
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  • 15
    datapine

    datapine

    RIB Software GmbH

    datapine’s business intelligence and dashboard software helps people to turn data into actionable insights and make data-driven decisions in real-time. A user-friendly drag & drop interface empowers managers to data scientists to visualize and analyze complex data by asking important business questions and receiving answers immediately. It offers a wealth of innovative analytics features like predictive analytics and dynamic, interactive business dashboards for modern, KPI driven...
    3 Ratings
    Starting Price: $249.00/month
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