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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
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2296 Products for "customer" with 2 filters applied:

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  • 1
    Outbase

    Outbase

    Outbase

    ...An extensive range of filters allows you to drill down to your ideal prospects, connecting you with the people who matter. Exclude prospects at company or domain level, to exclude people who have asked not to be contacted and avoid current customers. Segment different cohorts to maximize outreach and test messaging. Upload your own custom audiences. Create multiple templates for initial outreach and follow up emails, before assigning them to campaigns.
    Starting Price: €192.50 per month
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  • 2
    Embedery

    Embedery

    Embedery

    ...Ask your visitors and develop a deeper understanding of their needs, to provide a more seamless and personalized experience around your brand. Use our micro surveys and popups to gather the right information. Show first-order coupons, limited-time offers and cart abandonment popups to your potential customers to maximize sales and drive revenue. Show a subscribe popover at the bottom right of the window to appear once the reader reaches the bottom of the page, the popover will be fixed to the window. A panel to help your customers and visitors find relevant guides from your knowledge base and with an easy way to contact support.
    Starting Price: $29.99 per month
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  • 3
    MeasureMatch

    MeasureMatch

    MeasureMatch

    The MeasureMatch marketplace unites high-impact clients, service providers, and cloud software companies, fuelling professional services and partnership excellence to maximize customer success and growth. Only phenomenal consultancies, agencies, systems integrators, and independent consultants provide services here. Your requirements will come to us for a review, and sometimes an edit. When released, pitches land in minutes. End-to-end, the workflows are seamless. Only work with amazing, relevant consultants and consultancies. ...
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  • 4
    Leexi

    Leexi

    Leexi

    ...To become a top seller, Leexi gives you automatic access to insights, it's breathtaking and it was impossible before 2023! Record every interaction with your prospects and base your marketing strategy on their expectations. Discover the major objections, your customers' issues, your customers' best use cases. Understand how they perceive your company and how you can support their buying decisions.
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  • 5
    Floik

    Floik

    Floik

    ...We get it, creating content to educate and engage users is no small feat, especially when your product keeps evolving. But with Floik, you can easily turn your product workflows into engaging demos and videos, all in one platform. Customize, edit, and share your content like a pro, while integrating seamlessly with your sales and marketing stack. Whether you’re showcasing a new feature or giving a quick demo, Floik helps you do it faster and with more impact.
    Starting Price: $ 59 per month
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  • 6
    InFynd

    InFynd

    InFynd

    ...Find data that comprehends all your sales leads objectives and dominate your TAM. Obtain custom-build B2B databases across fields and countries with at most accuracy and direct dials. Engage directly with leads and prospects in your B2B TAM and surplus your sales goals.
    Starting Price: £49 for 100 credits
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  • 7
    Spark Prospect

    Spark Prospect

    Spark Prospect

    ...Spark Prospect uses artificial intelligence to understand personalities, create custom pitches, and inquire about target leads and prospects navigating LinkedIn data.
    Starting Price: $9 per month
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  • 8
    Salesably

    Salesably

    Salesably

    ...Objection Handling Mastery: Strengthen your team's ability to confidently address objections and keep deals moving forward. 2. Discovery Questioning Excellence: Enable your reps to uncover valuable customer insights and position your solution as the ideal fit. 3. Pitch Optimization Workshop: Empower your team to create compelling, tailored pitches that highlight your unique value proposition. With Salesably, your team will master the skills to confidently handle objections, uncover deep customer insights, and deliver personalized pitches that truly resonate.
    Starting Price: $25/month/user
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  • 9
    Captiwate

    Captiwate

    Captiwate

    ...Show your product through screen sharing, build trust through human connection, and close deals faster. Our visitor identification and intent tracking ensure you focus on the right opportunities. Start converting more visitors into customers today with our Free Plan. It takes less than 5 minutes to set it up.
    Starting Price: $499 per month
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  • 10
    Sonetz

    Sonetz

    Sonetz

    ...Aira provides access to millions of top business leads and captures leads directly from your website without additional effort. It integrates seamlessly with your existing CRM, identifying top leads, drafting personalized emails, and automating follow-ups to help turn prospects into customers. Aira keeps track of pending tasks, autonomously refreshes your pipeline, and ensures no opportunities are missed. Through a simple chat interface, Aira manages lead generation, follow-ups, and deal tracking, providing lead alerts, business insights, and automated updates to close deals faster. The platform supports versatile integrations, connecting with your preferred tools for a smoother workflow. ...
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  • 11
    CowboyQuote

    CowboyQuote

    CowboyQuote

    ...This innovative platform helps service businesses increase route density and conversion rates while providing powerful analytics and video messaging capabilities. Key Features: - Digital Door Hangers: Design and generate custom door hangers with unique QR codes that link to a customizable digital quote for that quote template. - Full Analytics Suite: Track where you activated quotes, what prospective customers have viewed them, acceptance rates, and response times. - Multi-User Platform: Manage teams with role-based access and performance tracking. - Video Messaging: Record and attach video greetings to quotes for a personal touch (Cowboy Plan).
    Starting Price: $22.50/month
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  • 12
    ColdSire

    ColdSire

    ColdSire

    ...Users can plan their infrastructure, costs, and ROI using the platform's cold email calculator, which factors in variables such as email list size, sequence length, campaign duration, and customer lifetime value. Advanced settings allow customization of parameters like the number of email accounts per domain, daily sending limits, and expected conversion rates.
    Starting Price: $6 per month
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  • 13
    FlashIQ

    FlashIQ

    FlashIQ

    FlashIQ is an in-call AI sales engineer designed to transform sales conversations by providing real-time, accurate answers to the sales rep based on customers questions in live meetings. FlashIQ listens to customer inquiries during live sales calls, instantly identifying and providing answer to complex queries about product features, security protocols, compliance certifications, and integration options. This eliminates the need for sales representatives to rely on follow-up emails or consult with technical experts, ensuring a seamless, confident sales experience. ...
    Starting Price: $49/month/user
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  • 14
    Csmart CPQ

    Csmart CPQ

    Covalense Digital Solutions

    Csmart CPQ is a cloud-native, AI-enhanced configure‑price‑quote solution built for telecoms and complex enterprises. It empowers sales teams, partners, and customers to configure intricate products, apply dynamic pricing and discounts, and generate accurate, professional quotes in minutes. With intuitive UI, real‑time margin control, low-code workflows, and seamless CRM/BSS integration, it ensures error-free configurations, accelerates sales cycles, and boosts quoting efficiency. Key benefits include guided product bundling, approval workflows, contract-ready quote generation, and AI-based recommendations—all designed to enhance accuracy, compliance, and conversion rates. ...
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  • 15
    Infoleads Data

    Infoleads Data

    Infoleads Data

    Infoleads Data provides highly accurate and targeted B2B databases designed to help businesses reach the right prospects efficiently. Their database includes over 100 million verified contacts across 150+ industries, featuring 75 million phone numbers and 8.8 million C-level executives. Customers can customize lists by region, role, industry, and other criteria to suit their specific needs. The company guarantees 95% data accuracy and refreshes their databases weekly to ensure up-to-date information. Infoleads Data offers a refund policy if the data is inaccurate or mismatched. Their services are trusted by over 2,000 companies worldwide, helping businesses save time and increase ROI with precise lead generation.
    Starting Price: $500
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  • 16
    Wazzap AI

    Wazzap AI

    Wazzap AI

    ...Built with enterprise security in mind, Wazzap AI ensures data privacy (never using your data to train models or sharing it with third parties) and complies with global standards like GDPR and CCPA. It's trusted by over 300 entrepreneurs to handle high-volume customer interactions, responding within seconds, improving conversion rates, and integrating smoothly with existing CRMs to eliminate manual entry and boost efficiency.
    Starting Price: $29 per month
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  • 17
    JourneyAssist
    JourneyAssist is an enterprise-grade AI-powered user journey completion engine designed to eliminate static, one-size-fits-all website experiences. It continuously captures real-time behavioral signals—such as clicks, scrolls, navigation patterns, and time spent—and applies advanced LLM reasoning to uncover visitor intent. Once intent is identified, JourneyAssist proactively engages users with contextual questions, personalized guidance, and relevant product or service recommendations,...
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  • 18
    Teldrip Insights
    ...The platform includes real-time sentiment analysis to understand caller emotions, call routing to connect callers with appropriate agents, and automated campaign optimization to enhance performance. Teldrip Insights offers an interactive voice response system for establishing customer connections, comprehensive analytics for identifying trends, personalized engagement capabilities for improved interactions, partner management tools for streamlined collaboration, and real-time bidding management for optimizing investments. The system integrates with numerous business tools while providing detailed call data analysis for informed decision-making and improved customer engagement through its click-to-call technology.
    Starting Price: $10/month
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  • 19
    DemandJump

    DemandJump

    DemandJump

    DemandJump is the leading Marketing Insights & Attribution Platform, showing marketers what their target audience is doing, what their competitors are doing, and what actions they should take next to achieve better outcomes. Customers are empowered by knowing what content to write, what keywords to include, which websites to target, videos to produce, and much more. DemandJump gathers and assembles disparate data to create networks of customer touchpoints around any topic or keyword, prioritizing what actions to take next. Finally, companies can close the loop between sales and marketing by seeing exactly which actions drive pipeline and grow revenue.
    Starting Price: $99 per month
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  • 20
    Dialpad Connect
    ...Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity.
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    18 Ratings
    Starting Price: $15 user/month
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  • 21
    Keap

    Keap

    Keap

    Find out how Keap helps you get organized, automate daily tasks and close more leads. Keap, formerly known as Infusionsoft, is the all-in-one CRM, designed for small business owners. The smarter way for small businesses to do great work. Keap organizes your client information & daily work in one place, freeing you up from repetitive tasks. All new and existing leads are in one place. All of your client information is accessible anywhere, 24/7. Take the friction out of winning work with...
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    11 Ratings
    Starting Price: $40 per month
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  • 22
    Convertr

    Convertr

    Convertr

    The Convertr platform gives marketers visibility and control over data processes and lead quality to create higher performing demand programs. __________ Data impacts every area of your business, but outdated processes and quality issues hinder growth. Bad leads and poor data quality lowers marketing performance, slows sales, increases costs and causes inaccurate reporting. With the Convertr platform, your entire organization benefits and can stay focused on revenue driving activities...
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  • 23
    Teknovate CRM

    Teknovate CRM

    Teknovative Solution

    Teknovate CRM is the best B2B & B2C Sales and Marketing Software for Indian & International Markets that helps by Synchronizing Customer Communication among Business departments. It acts as a Personal Lead Manager for you. It will Capture your Leads from all Sources, Send Introductory Mail/SMS to the Lead & reminding you of all your activities. You can manage multiple departments within one Organization like Sales, Marketing, Projects & tasks, Service Tickets, and Potentially other teams too. ...
    1 Rating
    Starting Price: $10
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  • 24
    Warmly

    Warmly

    Warmly

    Cut costs and deliver more conversations to your active sellers. Al fueled orchestration of buyer intent delivered automatically. Start seeing ROI in minutes. Buy once through Warmly and gain access to the best-in-class enrichment and intent data to power your automation. Combine intent with action to capture buyer interest in the moment, before your competitors do. Reveal, enrich, and qualify accounts researching you on your site and personalize engagement with them in real-time across...
    Starting Price: $850 per month
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  • 25
    NobelBiz

    NobelBiz

    NobelBiz

    About NobelBiz: With over two decades in the CCaaS sector, NobelBiz is renowned for enhancing productivity in worldwide contact centers. Our specialty lies in merging a custom-designed telecom carrier, ideal for call center traffic, with modern omnichannel cloud contact center software, supported by outstanding customer service. About NobelBiz OMNI+: NobelBiz OMNI+ emerges as the ultimate CCaaS solution, offering a blend of features, functionalities, and integrations for comprehensive contact center management. ...
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  • 26
    Repsly

    Repsly

    Repsly

    Repsly’s retail execution platform empowers CPG field teams to improve field sales performance, merchandising execution, and promotion compliance by connecting them with the data and tools they need to work more intelligently in their accounts. Repsly’s configurable platform equips field teams with solutions for scheduling, ordering, data collection, time and mileage tracking, sales performance reporting, and more. But what makes us truly unique is our approach to data: The Repsly...
    1 Rating
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  • 27
    Clearbit

    Clearbit

    HubSpot

    Data to power your entire business. Clearbit is the marketing data engine for all of your customer interactions. Deeply understand your customers, identify future prospects, and personalize every single marketing and sales interaction. Rely on fresh, accurate data with our proprietary real-time lookups. Then act on new information immediately, with sales alerting and job change notifications. Get company attributes like employee count, technologies used, and industry classification—and get employee details like role, seniority, and even job change notifications, right at your fingertips. ...
    5 Ratings
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  • 28
    ZoomInfo

    ZoomInfo

    ZoomInfo

    ZoomInfo helps companies achieve their most important objective: profitable growth. Our platform puts sales and marketing professionals in position to identify, connect, and engage with qualified prospects by giving you: - Verified Emails & Direct Dials - Intent Data & Business Scoops - Technographic Information - Company Organization Charts Integrate with the apps that matters to you. Start your free trial today.
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    7 Ratings
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  • 29
    Yodify

    Yodify

    Yodify

    ...Yodify benefits both your customers and your sales teams; breaking down barriers in communication, and freeing up time answering basic questions to focus on dead-accurate quotes, & lucrative sales. Yodify is equally suited to either compliment your existing web presence, or completely overhaul your site. Book a platform Demo with our team for a personalized walkthrough of your digital future.
    4 Ratings
    Starting Price: $269/month
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  • 30
    CPQLite

    CPQLite

    Solunus Technologies

    CPQLite is a streamlined Configure, Price, Quote (CPQ) solution integrated within Salesforce, designed to enhance the sales process for companies with complex product offerings. Its key functionality includes: Product Configuration: Sales teams can efficiently customize products or services based on customer needs, ensuring all selections meet predefined business rules and technical constraints. Accurate Pricing: CPQLite automates the application of pricing rules, discount approvals, and volume-based pricing, ensuring consistency and profitability. Quote Generation: It enables the rapid creation of error-free quotes that can be easily shared with clients in customizable templates. ...
    Starting Price: $25 USD/user/month
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