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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
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2360 Products for "customer" with 2 filters applied:

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  • 1
    Qcue

    Qcue

    Qcue

    Omni-channel distribution with data science-driven strategies aggregates market data into an intuitive UI providing customized pricing strategies, utilizing unparalleled insights and selling tickets across all sales channels. Automation of price changes to efficiently maximize revenue while minimizing time spent. Custom sales channel utilization to maximize sell-through and revenue. Manage complex sets of inventory and price smarter utilizing unparalleled insights.
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  • 2
    Blueshift ONE

    Blueshift ONE

    Blueshift

    The Blueshift ONE solution incorporates best-in-class TPM, TPO, demand planning, business intelligence, customer planning and budgeting solutions. A company that operates with a true Integrated Business Plan will have a single consensus forecast across all functions - allowing ongoing strategic decision making. The ONE solution enables senior management to make informed decisions tactically and operationally, ultimately driving profitability and improving customer relationships.
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  • 3
    Canvanizer

    Canvanizer

    Proud Sourcing

    On the very bottom of the page you will find a grey bar. Click on “Forgot Links”, enter your Email address and the code, you will get new ones right away. If you want to share your Canvas with the world go to “Share Canvas”. There you can Twitter it, share it via Mail address to anybody you want or, how cool is that, embed the Canvas on your website with optional interaction of your audience. If you have an idea but don’t know in which section of the Canvas to put it yet, use the “Brainstorm...
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  • 4
    Oracle Social Cloud
    Oracle Social Cloud Service is a product that helps you manage and scale your relationship with customers on social media channels. Oracle has integrated the four best-in-class social relationship management components - social listening, social analytics, social engagement and social publishing - into one unified interface to give you the most complete social relationship management solution on the market. Oracle Identity Cloud Service account with authorization rights to manage apps and users (Identity Domain Administrator or Application Administrator). ...
    1 Rating
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  • 5
    Prospect Path

    Prospect Path

    Prospect Path

    The sales lead and prospect intelligence platform for enterprise software vendors. Get qualified sales leads matched to your customer targeting. You know who your best-fit customers are, you just need to know when they’re ready to buy. Create lead campaigns that match your targeting with our active software buyers, and start talking to the people most likely to buy your software. Create a predictable and measurable source of new opportunities by optimizing your targeting, inbound volume and budget. ...
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  • 6
    LexisNexis Lead Integrity Attributes
    ...There are significant costs and risks associated with marketing to and processing applications from high risk identities. The LexisNexis® Lead Integrity Attributes can help by suppressing the high risk identities early in the customer acquisition process, significantly improving their ability to manage fraud and required institutional risk (legal and regulatory compliance issues arising from identity verification, suspicious or contradictory identities, fraudulent activities and governing regulations). These insights provide considerable costs savings in a lender's marketing efforts.
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  • 7
    Clariti

    Clariti

    Clariti AI

    ...How is the market behaving and how is it impacting performance? Clariti's approach. Provide a web-based platform that automatically alerts you to significant changes in customer behavior, while allowing you to visualize your data however you want. What happens to volumes when you change individual product rates? Clariti's approach. Advanced predictive analytics using specially designed machine learning algorithms to understand how customers respond to different prices. What are the best prices to achieve the growth outcome I want, while remaining true to risk tolerances? ...
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  • 8
    LiftIQ

    LiftIQ

    LiftIQ

    Focus Your Team. Lift Revenue. The smarter way to identify high value customers, synchronize efforts and drive revenue growth. Elegant solutions built directly in Salesforce. Empower individuals to see the greatest revenue and conversion potential. Leverage rules engines and machine learning to prioritize prospects and customers. Intuitive UI built directly in Salesforce that eliminates noise and distractions.
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  • 9
    Join.chat

    Join.chat

    Slurp & Cream

    ...WhatsApp is a breath of fresh air right now, because it has built a system that protects the user from the bad practices of some, but gives companies the opportunity to talk to customers on the platform where they do it with friends and family, the tool that even your grandmother knows how to use.
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  • 10
    White Cup Pricing
    ...White Cup Pricing gives you the tools and methodology to drive value through consistent profitable growth. With White Cup Pricing, complex customer and product segmentation and pricing analysis that used to take weeks now take minutes.
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  • 11
    SOCRUM

    SOCRUM

    Botsify

    ...A semi-automated, hyper-personalized way to generate 10x more sales from social platforms, scrape highly relevant audiences such as from Facebook group members, and reach out at scale using our SOCRUM (Aka. SOCRUM) board for social selling. Features: -Increase appointments -Validate your idea -Improve Revenue -Find Link Building Opportunities -Find early customers -Steal competitor's customers Easily scrape your competitor’s Facebook group, or their ads to scrape hot leads and start meaningful conversations right away. Our CRM keeps it manageable and easy to reach them with dynamic messaging.
    1 Rating
    Starting Price: $49
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  • 12
    Qualifyed.ai

    Qualifyed.ai

    Qualifyed Marketing

    ...Qualifyed.ai builds Lookalike Audiences for use on Facebook Ads and other Media buying platforms. This is done by using Machine Learning to train a model off of existing customers across over 3,000 demographic and personal attributed for what the ideal buyer "looks like". Once the model is trained, 96% of adults in the United States are then pre-scored on how closely they fit the model. A custom audience of hashed emails is then created from only the highest scored individuals and this file is delivered to media buying platforms such as Facebook to buy media against.
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  • 13
    VeeSpaces Content Bay
    ...With this software, you can create a single centralized location that enables sellers to discover, present, and share the latest, on-brand content in visually engaging experiences. This software is highly beneficial for sales teams, marketing teams, field service teams, event and tradeshow organizers, partnerships, customer success, and account executives. By utilizing this software, these teams can streamline their workflow and ensure that all content is on-brand and up-to-date.
    Starting Price: $19/month
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  • 14
    Levitate

    Levitate

    Levitate

    Drive more leads and close more deals by providing your service quote in real-time with Levitate. Give your website visitors a personalized and instant quote for your service. Receive leads from customers that are actually interested in your service. You determine your pricing strategy, we’ll provide the platform. Increase engagement by giving customers what they want, a quick quote online. Levitate is an embedded widget that interacts with your website visitors. It lets visitors on your website get your service quote in real-time. ...
    Starting Price: $29 per month
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  • 15
    RingSense

    RingSense

    RingCentral

    A new type of conversation intelligence platform is in town. Instantly optimize your revenue org and extract revenue-accelerating insights from customer conversations. Empower your sales teams to crush quotas quarter over quarter by unlocking conversation intelligence from customer interactions across calls, emails, and video meetings - deeply integrated with your CRM. Conversation intelligence from the trusted leaders in cloud voice. Accelerate your pipeline, automate your operations, and evolve your sales teams. ...
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  • 16
    Partnerhub

    Partnerhub

    Partnerhub

    ...Start by being in the same place. Now, let Partnerhub® make sure you are top of mind for your new partners. Partnerhub surfaces new partnerships for you based on overlapping customer profiles. The ability to serve potential partners opportunities regularly and they will request partnership.
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  • 17
    Fable

    Fable

    Fable

    ...It simplifies demo creation, eliminating the hassle of repetitive tasks with its AI-driven features. Marketers can create personalized, trackable product demos for campaigns, while sales teams can deliver tailored demos that resonate with customer needs. With advanced analytics, teams gain actionable insights to improve engagement and optimize strategies. Trusted by growing businesses and startups alike, Fable stands out with its ease of use, seamless integrations, and ability to scale demo efforts effortlessly.
    Starting Price: $40/user/month
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  • 18
    Ubique

    Ubique

    Ubique

    Start using our cutting-edge AI technology that combines voice and face cloning to create fully personalized videos starring you. Enhance the impact of your videos with advanced customization options. You can choose from a wide array of backgrounds that align with your brand and message. If you're just starting in the Sales video world, don't worry – we've got your back. We'll offer expert advice and guidance to help you kickstart your journey. If you need, we can offer helpful scripts and advice to ensure your message has the most significant impact and resonates with your audience. ...
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  • 19
    Touch

    Touch

    Touch AI

    We aim to automate sales development, so sales leaders can do what they do best, close revenue. Touch leveraged Generative AI to analyze vast amounts of data from different sources to understand an Ideal Customer Profile (ICP) tailored to synthesized's target market. This ICP included key factors such as company size, industry, and machine learning needs. By leveraging Touch's capabilities, synthesized.io significantly reduced manual prospecting hours, enabling their sales team to focus on high-priority tasks. Utilizing the ICP, Touch seamlessly integrated with diverse data sources to curate a highly targeted list of potential leads. ...
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  • 20
    Hyphenate

    Hyphenate

    Hyphenate

    Hyphenate is an AI-powered platform that accelerates the creation of highly customized sales proposals and statements of work. By analyzing past documents, including proposals, SOWs, and marketing collateral, it comprehends a company's capabilities, services, and brand voice. Subject matter experts and solutions architects can input relevant information about sales opportunities through emails, call transcripts, and other materials.
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  • 21
    Claritysoft

    Claritysoft

    Claritysoft

    Claritysoft's flagship solution, Clarity CRM, delivers a unique blend of simplicity, utility, and flexibility. Clarity CRM provides powerful marketing automation, sales automation, customer service tools and much more in an intuitive, completely customizable interface. Clarity CRM was designed with considerable focus on usability, and built to enhance the user experience and maximize user adoption. Clarity CRM gives you enterprise power and functionality at a fraction of the cost.
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    20 Ratings
    Starting Price: $39.00/month/user
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  • 22
    Campaigner

    Campaigner

    j2 Global

    ...Optimize your campaigns for conversions, track what is generating revenue, who your best customers are and retain them better through data-driven automation.
    1 Rating
    Starting Price: $19.95 per month
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  • 23
    Mouseflow

    Mouseflow

    Mouseflow

    Mouseflow is a behavior analytics ecosystem, used by Product, Marketing, UX, Design, and Analytics teams across 190,000 websites worldwide to ensure the highest conversion rates and best website experience. Save time monitoring your website and know where exactly your visitors are experiencing friction and what's preventing them from turning into customers. Get insights into your visitors' behavior through heatmaps, session replay, conversion funnels, and form analytics. Set up feedback campaigns based on a variety of triggers to assist/recover conversions. Find out what really tipped an A/B test and why users won’t submit your forms. Identify and prioritize obstacles to conversion. ...
    Starting Price: $31 per month when paid yearly
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  • 24
    Impartner PRM

    Impartner PRM

    Impartner

    ...Everything you need to transform your partners into your most strategic assets. Impartner's Partner Relationship Management (PRM) platform brings insight and manageability to your partner channel. Impartner customers see proven ROI because we help you centralize your channel data along with managing and optimizing every step of the partner journey, including generating more leads through partners with our Partner Marketing Automation (PMA) application. Impartner clients range from small and medium sized businesses to Fortune 500 companies.
    Starting Price: $2000.00/month
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  • 25
    Talkwalker

    Talkwalker

    Talkwalker

    ...Connect social efforts to real business results and provide your management with instant reports. Compare your results to the competition, across every channel. Discover what customers really think about your brands and products in real time. Maximize the social performance of your communication campaigns with data-driven technology. Find the best stories and the true influencers to boost your brand power. With Quick Search, spot the trending stories on your brand and industry, in real time.
    Starting Price: $9,600 per year
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  • 26
    Vendasta

    Vendasta

    Vendasta

    ...The platform supports dozens of digital marketing and business productivity tools with marketing automation, a robust CRM, and a client-facing portal - all under a single login. Build on the Vendasta Platform to produce a customized experience for your business needs.
    1 Rating
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  • 27
    Cenmax Fluid
    ...Send eye-catchy invoices to your clients and let them pay for it online using PayPal, PayU or any aggregator of your choice. Expense Manager. Expenses happen everywhere. Keep a log of your enterprise’s expenses and let your staffs get reimbursed whenever needed. Customer Support Streamline your online support operations and keep everything on track
    Starting Price: $84 per month
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  • 28
    KREDO

    KREDO

    Tesseract Learning

    KREDO is the new generation Learning Platform that provides learning courses in short nuggets that best suits the leaners’ needs right for the moment, taking into account the business criticality. If we dive deeper, right from the ideation of KREDO 2 years ago, the focus began with the term Micromodules. We then wanted to create a journey and right then Microlearning was what we chose as the road ahead. This was with an intent to help Authors break learning content into crisp, short,...
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  • 29
    Omind

    Omind

    Omind

    Provide proactive engagement, personalize user interaction, automate conversation & create user journeys over business messaging channels. Show your customers that you care for them, empower your team to communicate across multiple channels seamlessly and create a great first & lasting impression. Now build conversational AI bots swiftly and deploy within no time with our no-code builder. Add a custom function & datasets for complex operation. Get an easy to use WhatsApp campaign screen that allows you send WhatsApp notifications like a pro. ...
    Starting Price: $99 per month
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  • 30
    Nimbler

    Nimbler

    Nimbler

    ...Easily Find Prospects based on numerous filters like job title, company, seniority level, department, industry, location, interests, skills, education, and more. Our data is validated in real-time so your outbound emails can reach the inbox of your ideal customers. You can easily enrich your contact data and 50+ additional data points including social profiles, phone numbers, emails, and work and personal information. Try Nimbler for free and get access to high-quality lead data and unlimited user seats.
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    33 Ratings
    Starting Price: $250
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