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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
2360 Products for "customer" with 2 filters applied:
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1
LivePreso
LivePreso
LivePreso is the only sales enablement platform that automatically makes beautiful, integrated, interactive content, tailored to each of your customers, in seconds. Interactive sales content that's automatically tailored to your customer on the fly. Integrated QBRs that make themselves in seconds not manually in days. Interactive content that uses your customer data to recommend growth opps. Whether it's to prep, present, win or grow, pitch-perfect with LivePreso. Automatically bespoke, data... -
2
Level AI
Level AI
Augment your agent and QA team performance with an intelligence system for the modern contact center. Trusted by customer service leaders across the world. Coverage and quality of feedback your agents deserve. Provide the right amount of coverage for your agents, from 1% to 100%. Real-time conversation monitoring and assistance. Access deep conversation understanding and rich enterprise integrations. Real-time knowledge support. Support your agents with the right answers from across your... -
3
Tolstoy
Tolstoy
Drive engagement and action with video branching. Tolstoy’s simple, easy-to-use, interactive video platform steers viewers to the right content for them. Viewers respond to your Tolstoys with choices, text and video messages, contact information, and more. Each response is a way for you to deeply understand your market and tailor your messaging. Understand your customers better through their responses. Tolstoy seamlessly integrates with your existing marketing tools and workflows...Starting Price: $10 per month -
4
Poggio
Poggio Labs
Poggio is an AI-powered platform designed to provide tailored, executive-level points of view (POVs) for every account, enabling go-to-market (GTM) teams—both people and AI agents—to engage smarter and win faster. By transforming manual research into scalable account intelligence, Poggio helps sales teams spend more time solving customer challenges and less time researching. The platform standardizes messaging across all customer-facing roles, aligning everyone to speak the customer’s language... -
5
TheyDo
TheyDo
With TheyDo, designers, product teams, and marketeers can establish a workflow that helps them go from insights to implementation, to create customer-centric solutions. No more messy whiteboards, duplicated efforts, or wasted resources. You'll cut standardization time in half, save up to three big presentations a month, and decrease your operational costs by 40%. Link your entire organization together with a vertical framework that allows you to zoom in and out of the customer experience...Starting Price: €23 per user per month -
6
Ocavu
Ocavu
Ocavu combines pioneering 3D/XR/AR creation and its publishing toolkit with a best-in-class Web3 suite to help brands and fans own and monetize their communities across both the blockchain and web. Ocavu Studio is your infrastructure and portal to create, manage, and deploy 3D and AR experiences. Unlock your brand and product storytelling with all the tools and resources in a single location. Ocavu leverages in-house and global partners to create world class 3D models of appliances to... -
7
Cylindo
Cylindo
Top furniture retailers and brands use Cylindo’s platform to support all of their 3D experiences and 2D product visualization needs, which leads to converting more customers. Enjoy superior quality product visuals and super fast turnaround time on any scale with our automated delivery pipeline. Let us do the heavy lifting. Our rendering technology transforms simple product data into 3D photorealistic content that can be easily leveraged anywhere: product configurators and feeds, AR... -
8
Tailor-i
Textronics
... be categorized and stored as checks, stripes, and structures, with the help of our customization tools. This online tailor store combines the configurator, measurement module and payment gateway. It enables e-commerce for your online tailor store as well. -
9
Sturdy
Sturdy
..., you know which accounts are considering canceling and why. Congratulations, you've just become the hero who saved an account and started a renewal conversation because you've never been so prepared. With Sturdy, you can drill into every customer conversation to discover detailed information about specific processes, products, services, and so much more.Starting Price: $497 per month -
10
VeriChannel
VeriPark
VeriChannel offers a secure, unified platform that empowers organizations to manage seamless, consistent and engaging customer journeys across multiple customer touchpoints, including web, mobile, and digital onboarding. With fully responsive user interfaces, customers and staff can access the system from devices of varying sizes and resolutions. As a reliable and scalable platform for Omni-channel Banking, VeriChannel sits on top of existing IT systems and allows for a secure, zero... -
11
Accurate Append
Accurate Append
Accurate Append elevates your marketing and sales with top-quality customer data, giving you the competitive edge to soar above the rest. We know that having the most accurate contact details is what companies want. That’s why our data intelligence algorithms produce industry-leading connection rates, ensuring that your outreach efforts reach the right person every time. Access operational data across various data lakes in a fraction of the time. Leverage our powerful API to integrate consumer... -
12
TheyDo Journey AI
TheyDo
CX and design teams map customer journeys to bring insights and data together. TheyDo enables your business to align strategy, planning, and delivery around journeys. With Journey AI you can turn research into high-quality journeys. Get everyone on the same page with a clear journey hierarchy and a set taxonomy. Set your business goals and show how tackling big opportunities across journeys delivers results. Most organizations have hundreds of journeys that make up the customer experience...Starting Price: $65 per month -
13
ELM Learning
ELM Learning
ELM Learning is an eLearning company that creates smart, beautiful learning experiences to engage employees and create real change. Our entire process is centered around understanding the customer’s needs and building the perfect learning experience for the target audience. ELM offers a range of services, including custom eLearning development, instructor-led training, learning strategy, and corporate training. We utilize neurolearning principles, design thinking, and compelling storytelling... -
14
Eqho
Eqho.ai
Eqho is the worlds first Conversational AI Voice solution for business! Capable of making and taking complex phone calls and executing tasks across thousands of platforms. Eqho is a conversational AI platform designed to fully integrate with your entire business. Once Eqho has been deployed it can speak to both you and your customers. It will understand your business well enough to call your leads, schedule appointments, and even sell your products. Eqho will know your customers by name... -
15
Teammates.ai
Teammates.ai
Teammates.ai offers fully autonomous AI solutions designed to manage entire job functions, such as customer service and sales, across more than 50 languages. These AI teammates are capable of handling complex tasks, including responding to customer inquiries, processing transactions, and managing follow-ups, thereby enhancing operational efficiency and scalability. By integrating seamlessly into existing workflows, Teammates.ai enables businesses to automate routine processes, reduce... -
16
Mendable.ai
Mendable.ai
Mendable is an AI-powered platform that enables businesses to create custom chat applications by integrating their technical resources, such as documentation and knowledge bases. This facilitates the development of AI assistants capable of addressing customer and employee inquiries, thereby reducing support workloads and enhancing user engagement. The platform supports seamless integration with various data sources, including GitHub, Notion, Confluence, and more, allowing for efficient data... -
17
Octave
Octave
Octave gives you a real‑time edge, automatically updating your outbound playbook based on live customer signals, ICP shifts, and your unique market positioning, it connects to your GTM stack, learns from every customer and market signal, and continuously optimizes your outbound motion, grounding every interaction in your strategy, your positioning, personas, use cases, and insights, so you scale faster with messaging that wins, Octave is the first AI platform to go beyond personalization...Starting Price: $119 per month -
18
Cuvama
Cuvama
Cuvama is a customer value discovery and value selling platform that helps B2B teams shift from pitching products to selling measurable business outcomes. It codifies your unique value proposition into a dynamic, expert-guided framework, then equips every seller to run real‑time, collaborative discovery sessions that link individual customer challenges directly to quantifiable impact. Through interactive, customer‑facing business cases, teams can co‑author ROI models, adjust assumptions... -
19
Ibbaka
Ibbaka
Ibbaka is a Customer Value Management platform that empowers B2B SaaS teams to win bigger deals, retain more customers, and set prices that reflect true product impact. At its core lies the Value Model Generation Agent, which uses AI to build and validate a bespoke value model from customer interviews, existing data, and synthetic benchmarks. Working in tandem with pricing agents and expert guidance, this value model becomes the single source of truth for experimentation and optimization...Starting Price: $4,900 per year -
20
Close
Close
Close is a sales customer relationship management platform (CRM) built to help you win more deals much faster. With built-in calling, SMS, and email—your team can reach leads wherever they are, with ease. Close is an “all-in-one” CRM which you can use standalone, no plug-ins or add-ons needed. Close is affordable and easy to learn. It's the perfect CRM for startups and small businesses looking to grow fast, who don't want to pay enterprise prices. Plans start at just $49/month. Close...">
Starting Price: $49.00/month -
21
User.com
User.com
User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers...Starting Price: $249.00/month -
22
Zoho SalesIQ
Zoho
Zoho SalesIQ is a comprehensive live chat and chatbot platform that provides businesses with website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience. It comes equipped with a patented ring view for visitor identification in real time, lead scoring, built-in audio calling, screen sharing, profanity management...Starting Price: $0/month -
23
Hotjar
Hotjar
Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user...Starting Price: $99 per month -
24
Ameyo by Exotel
Exotel
Artificially intelligent omnichannel contact center software to help enterprises. A flexible, enterprise-ready solution to thrive in the contactless world. Easy-to-use, powerful cloud-based call center software to be up and running in hours. 360-degree customer support with omnichannel ticket management. Humanize your Contact Center Interactions with Video Chat. A simplified and secure debt collection software to accelerate your debt recovery. Integrate real-time communications without owning... -
25
Demodesk
Demodesk
Demodesk is the #1 customer meeting platform for sales and success teams. We empower customer-facing reps to become top performers – by guiding them in real-time, automating non-selling tasks and engaging customers on a whole new level. Demodesk automatically loads the perfect playbook into every customer meeting – guiding reps with the right slides or web apps to present, talk tracks and battle cards on the spot. Sales teams can automate non-selling tasks from scheduling, meeting...Starting Price: $49/month/user -
26
optivalue.ai
optivalue.ai
Cut response times by up to 90%. Optivalue.ai automates information discovery and drafting, freeing experts for the high-impact personalization that wins bids. It acts as an expert librarian for your knowledge base. Submit a questionnaire and get a complete, source-verified draft in minutes. Every answer is a verified fact, with precise source citations (document, page, date) for perfect traceability. You don't just answer correctly—you prove it. It's an engine of progress for your...Starting Price: Free -
27
HubSpot CRM
HubSpot
HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service...">
Starting Price: Free -
28
SalesNOW
Interchange Solutions
SalesNOW CRM is your all-in-one solution to streamline sales and customer management. Track contacts, leads, deals, and performance with ease, all while staying connected via mobile or web. Create beautiful proposals and complex quotes to impress clients and win more business. Unlike other platforms, SalesNOW is committed to ensuring your success. Our Business Analysts help tailor the CRM to your business needs, while Account Managers train your team to maximize every feature. The result...Starting Price: $24.95/month/user -
29
Calldrip
Calldrip
What is Calldrip and why should my sales organization use it? For more than 10 years Calldrip has been dedicated to helping businesses respond immediately to new inquiries. We've leveraged this experience to develop our suite of sales automation tools and have now deployed this technology to thousands of customers worldwide. By triggering a phone call between your sales team and your prospect while they're still on your website, were able to increase conversations by as much as 900...Starting Price: $99.00/month/user -
30
Envoy B2B
Envoy B2B
... their retailers and grow. Are you also in need of content to engage your retailers? Envoy B2B Studios brings modern go to market content production to your brand. We offer high volume product photography, 360° video spins, 3D scanning, custom/lifestyle photography, video capture/editing, interactive content creation, animation, and more.