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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
View more categories (20) for "customization"

20 Products for "customization" with 1 filter applied:

  • 1
    Mint NFT

    Mint NFT

    Mint NFT

    Engage your audience with a fully immersive experience as they interact with NFTs, buy and sell in your marketplace, and deepen their relationships with your brand. Easily create your NFT storefront on Shopify. Customers access your branded wallet to view their NFTs. Deploy a branded marketplace allowing customers to trade their NFTs. Flow is a proof of stake blockchain which allows for overall lower transaction fees. Customers purchase with credit card and access their wallet with their email. Develop a direct relationship with your customers and engage with them on a recurring basis. ...
  • 2
    Salesforce Web3
    Salesforce Web3 offers a comprehensive platform designed to help businesses integrate blockchain technologies, such as NFTs and cryptocurrencies, directly into their CRM. By allowing seamless access to Web3 data, including wallet IDs and NFT transaction history, Salesforce Web3 enables businesses to identify and engage customers in new, privacy-respecting ways. With features like wallet risk scoring, smart contract templates, and collection monitoring, Salesforce Web3 empowers companies to create and manage digital assets securely and sustainably while enhancing customer relationships and maximizing revenue.
  • 3
    ArtlyCart

    ArtlyCart

    ArtlyCart

    ...Build your brand's NFT website with the rock-solid foundation of a powerful NFT platform. Spend your time creating your NFTs rather than navigating the complexity of the NFT space. Manage your NFT sales and royalties with ease. Manage your customer email lists, accounts, affiliates, and social engagement. Select from free or paid themes within our marketplace, and customize your themes seemingly with our drag-and-drop theme editor. Use our select tools and apps to fuel your marketing or generate your NFT collections. See how your customers got to your website, which pages they visit most frequently, and how long they spend browsing your NFT store. ...
  • 4
    Sentr3

    Sentr3

    Sentr3

    ...Host one or many rooms on your own domain name with no code involved and let the Sentr3 platform take care of validating token ownership of your most valued fans, community, or customers. Token-gate exclusive experiences for holders of tokens or NFTs on any blockchain of your choice. Rooms take under 10 minutes to deploy and involve no technical background to launch. Rooms can be hooked up to a custom domain or subdomain of your choice in a matter of minutes. The Sentr3 platform enables existing business owners and seasoned creators to host exclusive token-gated experiences for their memberships and events!
  • 5
    Curios

    Curios

    Curios

    ...Our branded, white label marketplace enables you to start selling NFTs in minutes, no coding required! Instantly accept credit cards, bank and cryptocurrency payments. Use our powerful admin tools for unlimited customization to your marketplace. Our REST API gives you the ability to quickly integrate all our core technologies directly into any website or mobile app, and powers unlimited customization to your NFT marketplace experience. Seamlessly plug our extensive features and technology to any project and bring your ideas to life.
  • 6
    NiftyKit

    NiftyKit

    NiftyKit

    ...Sell NFTs on your own website, Opensea, Rarible, or on your NiftyKit Storefront. Anyone can create smart contracts. No experience with coding or blockchain necessary. Customize and own your ERC-721 Polygon or Ethereum Mainnet smart contract without developers or knowledge of code. Mint NFTs To Your Collections and choose a smart contract to mint your NFT to, connect your Metamask wallet to confirm, and we’ll handle the rest. List and sell your NFTs using Opensea and Rarible to reach more customers and new audiences to sell to. ...
    Starting Price: $49.99
  • 7
    Verisart

    Verisart

    Verisart

    ...Mint & sell NFTs: - Mint on Ethereum & Polygon - Save money with lazing minting - Easily set up NFTs from your dashboard. No code required. - Create NFTs on behalf of multiple creators (Business plans only) - Support for custom contracts and royalty splits - Tokengate products - Customers claim NFTs from a personalized dashboard on your store Impress and build confidence with COAs: - All digital & physical products in one place - Patented blockchain certificates - Includes Verisart’s widely-recognized badge - Automatically issue COAs on sale or fulfillment - Support for editions Any merchant can create COAs, but minting is currently available for merchants who qualify for Shopify’s NFT beta program.
    Starting Price: $9.99
  • 8
    Blockparty

    Blockparty

    Blockparty

    ...Sell or auction your Items directly, or create hype around your own limited edition Drop. Get paid in USD and Ethereum. Reduce minting fees and environmental impact with Flexible Minting on Blockparty, Ethereum and/or Flow. Build with new tools for custom storefronts, royalties and more launching soon. Reach out to our team directly to inquire about custom solutions. Browse the Marketplace for digital and physical Items and experiences from the best creators and brands. Purchase or bid on Items with credit card, debit card, or MetaMask (now accepting USD and Ethereum).
  • 9
    NFTify

    NFTify

    NFTify

    ...NFTify supports multi-chain to create your own store on multiple network such as Ethereum, Binance Smart Chain, etc. Your NFT will have a larger ecosystem to interchange and trade. Organize the layout of your NFT store's appearance align with your own branding. Through theme customize function, you're free to modify or change any way you want such as logo, layout, color and more.
  • 10
    NFT Creator!
    Transform photos into a digital collectible with the NFT Creator app. Design, share, and sell your digital art right from our app. Customize your NFT to make it your own! Have you ever wanted to create your own NFT artwork but didn’t know where to start? Designing a customized NFT image doesn’t have to be difficult, so we made it easy with the NFT Creator app. Now you can create digital works of art right from your phone. Create stunning and unique digital works of art with features that make designing them as simple as 1-2-3. ...
    Starting Price: Free
  • 11
    NMKR

    NMKR

    NMKR

    Create, manage and sell NFTs with NMKR. We offer backend tools and services for brands, companies and creators to help them build white-label NFT solutions. Mint as many NFTs as you want on the Cardano blockchain. Make the NFT metadata fit your project & use the file format of your choice. Use our services to automatically create a vending-machine type of live sale tailored to your project.
  • 12
    Gamma

    Gamma

    Gamma

    Gamma is an open marketplace for Bitcoin NFTs. Gamma is the leading open marketplace for Bitcoin-secured NFTs, powered by Stacks. Gamma consists of three core platforms: its user-first marketplace, its creator-first launchpad for artists, and its social platform, which brings together creators and collectors in an engaging and Web3-native way. Gamma supports thousands of NFT collections, hundreds of which were deployed using its no-code portal. Its marketplace has facilitated millions of...
  • 13
    NFT Art Generator
    Our no-code NFT Art Generator empowers artists and creators to produce stunning, unique, and valuable NFT collections without the need for technical expertise. With an intuitive interface, extensive customization options, and multi-chain compatibility, we provide the ultimate solution for creating and launching successful NFT projects. Our platform simplifies the NFT creation process, allowing you to focus on your art and effortlessly generate unique NFT collections. Whether you're an experienced artist or just getting started, our user-friendly tools will help you bring your ideas to life in a variety of formats, including images, GIFs, and videos.
    Starting Price: $299 per 1000 tokens
  • 14
    Metaplex

    Metaplex

    Metaplex

    ...With an average minting cost of less than a dollar, and no platform fee, Metaplex is shifting the balance of power back to artists and creators. Seamlessly configure on-chain creator splits and royalties that take the paperwork out of collaboration. Tag each collaborator, set custom percentages, and you’re off to the races. NFT Images, audio, video, or media of any size are stored permanently on the blockchain with Arweave.
  • 15
    Ether Cards

    Ether Cards

    Ether Cards

    ...Bootstrap your project with cards that provide benefits for future services. Natively integrate a full range of features on your platform. Whether you’re a band, a brand or a start-up, you can create a customized dynamic NFT collection that brings your project to life. Discover the Ether Cards First Edition series – dynamic NFT membership cards that give exclusive benefits on our platform and in our partner network. A suite of dynamic marketplace tools to gamify sales and drops. Create battle royale games, puzzles, blind bags, mystery boxes and raffles with your NFTs.
  • 16
    Niftory

    Niftory

    Niftory

    Launch engaging new experiences, connect with your audience, and grow your brand. Bring digital collectibles and NFTs to all of your fans. Launch your collection for your fans with niftory. A new engagement and monetization opportunity for your brand. We make your collection stand out from the rest. Build a unique and fun collectible experience entirely around your brand, on your website, and for your audience. We make creating, minting, and transacting NFTs easy and affordable so you can...
  • 17
    Nifty Ink

    Nifty Ink

    Nifty Ink

    ...If someone comes along and enjoys this work enough to pay a dollar for it, the artist will be onboarded into crypto without ever visiting an exchange, waiting for a block to be mined, or having to download a chrome extension. If you prefer to use MetaMask instead of a burner wallet, simply click on the button below to add the xDAI chain as a custom network in MetaMask. You can upgrade your inks from xDai to the Ethereum mainnet via Tokenbridge. It will then be available to hold in your mainnet wallet or trade on mainnet NFT marketplaces. The cost to do this is based on the gas fee associated with minting your Nifty NFT on mainnet.
    Starting Price: Free
  • 18
    SuperRare

    SuperRare

    SuperRare

    ...These are certified on the Ethereum blockchain to prevent forgery and provide historical provenance. Purchase at the asking price or make an offer by placing a bid. Once you own a piece you can resell it in the secondary market to other collectors. Customize your profile to show off your art collection to patrons around the world. Display your works in a VR gallery, digital display, or anywhere else you like. Digitally sign your work by creating a tokenized certificate. Set a price or let collectors bid on your art in the digital art marketplace.
  • 19
    Novel

    Novel

    Novel

    ...Novel generates your collection and handles smart contract creation behind-the-scenes based on the parameters you've set. Novel drops deploy straight to your Shopify store. Customers can purchase your NFT using a debit or credit card— no wallet necessary!
  • 20
    Hotpot.ai

    Hotpot.ai

    Hotpot.ai

    ...Invigorate boring selfies, pet photos, and vacation pictures by recreating them in different artistic styles. From Van Gogh to pixel art to Chinese paintings, our AI is your personal street artist and can generate custom artistic pieces from across the style spectrum. Restore, sharpen, and repair pictures with AI. Hotpot builds on the latest research to automatically remove scratches, sharpen colors, and enhance faces, transforming damaged photos into cherished memories.
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