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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customization"
273 Products for "customization" with 2 filters applied:
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1
Jotform
Jotform
Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. ...">
Starting Price: $34 per month -
2
Pipedrive
Pipedrive
Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. ...Starting Price: $24/month -
3
Submittable
Submittable
...Submittable has powered over 145,000 social impact programs, receiving nearly 25 million applications. Teams save an average of 3.4 hours per week per admin and 2.6 hours per week per reviewer, and over half of Submittable customers launch in 14 days or less—no wonder 95% of customers report they are happy. -
4
DATABASICS Time & Expense
DATABASICS
...Our system provides the utmost flexibility in configuration and reporting by seamlessly integrating with almost any program or software you’re already using, so a perfect fit comes standard for every customer. Plus, you can be up and running in about a month with a solution that is fully customized to your organization’s needs. -
5
CHARMS
Social Care Network Solutions Limited
CHARMS is a secure, online case management system used to manage all aspects of record keeping for foster care, adoption, children residential, supported accommodation, residential family centres, foster carer recruitment hubs, adult shared lives (adult foster care), supported employment and other care services. SCN is a not-for-profit organisation, and always will be privately owned. It follows the principles of sociocracy so that all staff and customers are part of the CHARMS community and its development and progress. It means that everyone - employees, customers, suppliers and, most importantly, users of CHARMS - have a say in what CHARMS does and what it needs to do. We strive to ensure that care staff, educators, social workers, support staff and others who deliver care and education, can get on with the job knowing that CHARMS looks after their important, sensitive information.">
Starting Price: $150 per month -
6
Titan
Titan
...No other product on the market does it better or faster. Our customers and partners are the heartbeat of Titan. If you need a feature, simply request it via our Titan X Lab and we will consider it for our roadmap!Starting Price: $12 per month -
7
Mention Me
Mention Me
Mention Me's software powers referral marketing and customer retention for 400+ brands worldwide, including Farfetch, PrettyLittleThing and Zipcar. Mention Me Refer incentivises word-of-mouth to turn customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customisable customer journey offers 20 languages, 15 reward types and 16 sharing methods including unique name share feature that delivers 35% more referrals. ... -
8
Netzhah
Netzhah
Nethzah is the provider of on-demand or on-site customer relational management (CRM) Software for growing, midsize or enterprise businesses. Customer Relational Management (CRM) Software helps streamline sales, marketing and customer support functions in a simple and secure manner. You can productively automate and integrate key business processes and also manage your entire customer interaction more effectively.Starting Price: $29 per month -
9
WebGrants
Dulles Technology Partners
...The data captured in the applications, reviews, grants, progress reports, payments, site visits, amendments and other oversight documents is different for each customer and different for each program. WebGrants supports the configuration of unique forms for each customer and for each customer's program. Workflow can also be tailored by customer and by program. One program can require two levels of approval while another program can require four levels of approval. -
10
Ujoin
Ujoin
...Easily create custom action pages that drive engagement. Email, tweet, or call legislators at any level or create custom targets with tons of design options. Easily display all of your actions in your own custom action center. Easily show where your advocates reside in what districts and segment your list any way you like for powerful, targeted messaging.Starting Price: $99 per month -
11
impact.com/advocate
impact.com
impact.com / advocate is a powerful loyalty, referral and rewards platform changing the way companies do customer marketing. Some of the world’s most innovative and fastest growing brands use impact.com / advocate to reward their customers, build loyal communities, and accelerate revenue growth. With the flexibility to handle even the most advanced loyalty and referral programs, impact.com / advocate lets you reward your customers for any behavior you choose, whether in-app our out-of-app, then empower them to help grow your customer base through referrals. ... -
12
ProclaimCRM
ProclaimCRM
...Our dedicated CRM offer our clients increased employee commitment, increased shareholder value, strengthened customer loyalty, improved customer satisfaction which bring you enhanced profits and more sales with increased traffic.Starting Price: $100 month -
13
Wefunder
Wefunder
...We think kickstarter is super cool, but a customer is very different than an investor. A customer just expects a product – an investor wants to help your company long-term. Make your most loyal customers into owners, they are often your most passionate evangelists. Investors have a financial interest in helping your business succeed, for instance, if you own a brewery and your customer is also your investor, she'll likely drink more beer there, and bring her friends more often. -
14
Annex Cloud
Annex Cloud
...Loyalty Experience Platform combines best-in-class loyalty program management capabilities with powerful engagement modules to help you seamlessly connect, engage and grow your customer relationships at scale with loyalty SaaS solutions. Create engaging experiences to build loyalty and advocacy; keeping your brand top of mind at all times. Speak to customers in an empathic way, incentivizing behaviors, personalize messages and gamify experiences. With the Loyalty Experience Platform, you can track, ingest and deliver messages at every touchpoint on your customers' journey. ... -
15
FAMCare Human Services
Global Vision Technologies
FAMCare – Turning Human Services Data Into Funder-Ready Results FAMCare by Global Vision Technologies helps human service agencies prove impact and secure funding with powerful, real-time reporting. Trusted nationwide, FAMCare is HIPAA-compliant, SOC 2 Type II, and TX-RAMP Level 2 certified, ensuring your data stays secure and compliant. Built on the Visions 2.0 Low-Code Engine, FAMCare adapts to your unique programs—no coding, no costly redevelopment. From intake to outcomes, agencies...Starting Price: $20/mo/user plus platform -
16
Triliji
Triliji
...Our services include accounting process and staff reviews for small businesses and customer service audits for mid-size to large organizations. According to a recent Microsoft study, 60% of global consumers have stopped doing business with a brand due to a single poor customer service experience.Starting Price: $79 per month -
17
Contribe
Contribe
Our powerful software is built to help your company become renowned for meaningful impacts, enabling your customers to donate a portion of their online purchases to a good cause. Integrate personalized impact into any online experience. Build impact into any online experience and engage customers by letting them choose what projects to support at no extra cost. Incorporate impact into your brand to build community and strengthen customer relationships. -
18
Go Church App
Go Church App
...Our apps are designed by people in ministry, for people in ministry, to provide the tools you need to “GO” and make disciples in a mobile-focused world. We quickly create a custom designed app to suit the needs of your church. Tell your congregation and start managing your custom church app. We will provide you with an initial consultation, either by telephone or in person, to discuss and determine the needs of your organization; from there, we will create a customized app for your organization based on your input; then we will work with you to prepare a final version of your app, which we will submit to the Apple App Store and Google Play Android App Store. ...Starting Price: $57 per month -
19
iFunds
iFunds
We consider CRM as a profession, for more than 25 years. With our smart solutions, we want to help our customers achieve more social impact. We help organizations create a 360-degree customer view. We enable organizations to start the right multi-channel customer journeys. We do this with solutions for the non-profit sector based on Microsoft Dynamics 365. Whether you have donors and volunteers, members or sympathizers, whether you provide grants, raise funds or collect contributions. ... -
20
Social HorsePower
Social HorsePower
...We actively invite our customers to participate in the development cycle. We have short 4 week sprints. You vote on the features you want next. We get to work making them.Starting Price: $249 per month -
21
Borealis
Borealis
Our Stakeholder Engagement Software gives you the tools you need to build more effective engagement plans, improve relationships with stakeholders and align processes with industry best practices. It provides a single platform for managing all stakeholder engagement activities with additional modules to strengthen all areas of environment, social and governance. The Stakeholder Engagement module centralizes all stakeholder data and keeps it right at your fingertips to simplify day-to-day... -
22
contactSPACE
contactSPACE
Discover contactSPACE: contact centre software designed to revolutionise your customer relationships. Our patented CallGuides and smart diallers make your agents' jobs a piece of cake, supercharging productivity and enabling better conversations. Smashing KPI goals is also effortless with our real-time analytics and intuitive graphical dashboard designer. Call us to discover a custom solution tailored to your organisation's needs.Starting Price: $105.00/month/user -
23
RaffleTix
RaffleTix
Customers receive an order confirmation automatically via SMS with a link back to the raffle website where they can buy more tickets.Starting Price: 4.4% Fee -
24
Noetic Labs Church Management Software
Noetic Systems
Technology can easily assist in efficient management of any organization and ministries or churches are no exception. In fact, customized management software for your church would pave way for accomplishing all tasks smoothly and efficiently without any glitches whatsoever. Noetic Labs, the renowned name in church management software in India offers a trusted system with wide spectrum of customization options to encircle all your functional needs. But, what makes Noetic Labs the leader in church management software? ... -
25
Connecting Members
Engage Software
...If you need help managing the content, our staff is ready to help. We are able to keep the site current if you don't have the resources to do it. Schedule a one-on-one planning meeting with our designer. Customize the design with personalized choices, then review and approve mockups to achieve the final design. Send over your custom page structure and content. We build out your pages. If it's new content then send over a document, otherwise we'll grab it from your existing site. -
26
ePhilanthrAppeal
FundTrack Software
Empower your Board members with their own online donation appeal (pages). Board members customize a section of their own donation page, including an optional YouTube video. They login to their own profile where they write a custom thank you letter, name their appeal, and set a goal. They can then retrieve a custom URL to include in communication such as email to Family, Friends, Colleagues, and Others. The profile also includes a list of their donors for each of their appeals. ... -
27
ClearGIVE
Clear Payment Solutions
...Whether you need a gateway solution or payment portal, we can help ensure every transaction is fast, reliable, and convenient. Featuring industry-leading security and deep expertise in the accounts receivable management (ARM) industry, we offer a customized and user-friendly experience that supports the payment needs of your business. Simplify the payment experience and collect more payments faster by enabling customers to pay the way they prefer. Featuring credit and debit card and ACH support, customers can easily pay using the most convenient method for them.Starting Price: $19.95 per month -
28
MapleSoft Giving
MapleSoft Enterprises
The goal of MapleSoft is to provide affordable software that works great. We don't compare ourselves with others, instead we set goals that strive for excellence. We ask customers to give us feedback and ideas in what they want. If it benefits the majority or is just a great idea and it's do-able then we try to implement it. We encourage customers to download upgrades. Upgrades are Free for the first year and discounted after that. Spread the word and let others know that they can download or request a Flashdrive and try our programs for up to 30 times without paying anything. ...Starting Price: $25 one-time payment -
29
Papilia Online Fundraising
Papilia Fundraising Software
Papilia offers sophisticated fundraising software at affordable prices to help nonprofits who want to tailor a solution to meet their unique fundraising needs and resource constraints… without the custom price tag. What sets us apart is our flexible technology. Whether your needs involve tailoring pieces of our existing products or opening our API to fully customize the donor experience, we can help you create the end-to-end solution of your dreams. Because we are a social enterprise, we are committed to keeping our products and services reasonably priced so more money goes to your cause. ...Starting Price: $250 per month -
30
Blackbaud Fundraiser
Blackbaud
...It’s challenging, and even the most successful fundraisers want to improve their processes. Blackbaud Fundraiser Performance Management makes fundraising easier and more efficient. Work with your designated customer success team to build your fundraising strategy and get individualized support. Give frontline fundraisers tools and mobile capabilities to find donors, track interactions, and manage long-term strategy. Identify the prospective donors most likely to give using custom predictive modeling and other donor research tools. Leverage industry-specific community data to define and meet fundraising best practices. ...