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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
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75 Products for "customization" with 2 filters applied:

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  • 1
    Hostinger

    Hostinger

    Hostinger

    ...At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers. Choose Hostinger if you are looking for: 🚀 Easy-to-use custom hPanel 🚀 24/7 professional Live Chat support 🚀 4x Faster WordPress hosting 🚀 99.9% Uptime guarantee 
 🚀 Affordable prices
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    56,462 Ratings
    Starting Price: $2.99 per month
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  • 2
    Delska

    Delska

    Delska

    Delska (former DEAC European Data Center & Data Logistics Center) is a carrier-neutral data center and network provider in Northern Europe with 25 years of experience delivering reliable, personalized IT and network solutions in cloud computing, colocation, data security, network, and more. We own five data centers (one under construction, launching in 2025) in Riga and Vilnius, along with points of presence in Frankfurt, Amsterdam, and Stockholm. For quick IT infrastructure deployment in...
    14 Ratings
    Starting Price: €10
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  • 3
    Vaultas

    Vaultas

    Vaultas

    ...Through our network of vendor partners, we support most applications or solutions. And because we own and operate our own data center environments, we are equipped to offer our customers the redundancies and reliability required to support the most critical of applications.
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  • 4
    Choopa

    Choopa

    Choopa

    ...Available around the clock, our tech support can deliver a wide array of technical services, including configuring and managing major software packages. Our sales engineers can offer many tried and proven hardware packages to fit your business needs. However, you can also customize and replace any hardware component in your hosting package. Let our sales representative analyze your hosting needs and create a custom solution for you today! The Choopa.com network is designed from the ground up to deliver high throughput for today's high traffic media sites while adding redundancy for superior reliability. We back our network with our 100% Uptime SLA and 0% Packetloss-free guarantees.
    Starting Price: $209.95 per month
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  • 5
    Dollie

    Dollie

    Dollie

    Dollie is a managed WordPress hosting platform that offers a range of powerful features and tools for website management. It enables users to create and deploy WordPress sites quickly and easily, with options for customization and scalability. Dollie also provides a no-code WAAS builder called Dollie Hub, which allows users to build a complete Website-as-a-Service business by integrating with popular components of the WordPress ecosystem.
    3 Ratings
    Starting Price: $50/year
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  • 6
    CoreSpace

    CoreSpace

    CoreSpace

    We employ the latest cloud technologies, OpenStack, Kubernetes and VMware, and customize them to give your IT maximum competitive advantage. Whether you are looking for the cost-effectiveness of a public cloud or the safety and security of a private cloud, CoreSpace can provide you with a fully customized, managed, modernized cloud using OpenStack, Kubernetes and/or VMware. Tell us your story and we will build a custom cloud solution designed specifically for your business needs. ...
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  • 7
    Coreix

    Coreix

    Coreix

    ...We provide cloud, hosting, colocation, infrastructure fully managed services as well as remote working, to businesses across the globe. If you’re looking for secure, robust, high-quality IT and hosting solutions. Coreix was formed in 2003 to answer the need for a customer-driven managed hosting provider with unparalleled expertise, cutting-edge technology and award-winning industry-leading customer service. Some of us have been around since then, others have joined more recently, but we’re all united by a desire to create and deliver value for our customers. Coreix specializes in providing high availability hosting services and solutions for small, medium and large enterprise businesses. ...
    Starting Price: $25.44 per month
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  • 8
    Tata Communications

    Tata Communications

    Tata Communications

    ...Seamlessly improve collaboration and productivity across audio, web or video (Unified Communications), while at the same time boosting productivity across your customers’ infrastructures.
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  • 9
    Leaseweb

    Leaseweb

    Leaseweb

    ...Each one is designed to the highest specifications for performance, reliability and security. Our Customer Portal & API puts you in the driver's seat. Isn’t it nice to have control? To set things up exactly as you want to. We've developed an easy-to-use customer portal and full-featured API that gives you complete control. It has a robust array of features controlling every aspect of your infrastructure.
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  • 10
    Vendasta

    Vendasta

    Vendasta

    ...The platform supports dozens of digital marketing and business productivity tools with marketing automation, a robust CRM, and a client-facing portal - all under a single login. Build on the Vendasta Platform to produce a customized experience for your business needs.
    1 Rating
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  • 11
    Vebsiko

    Vebsiko

    Vebsiko Hosting

    Cloud Hosting all Features: Free SSL & CDN Unlimited Traffic & Bandwidth Web Security with Malicious Virus Scan WAF Management Git management Auto update Tools, Apps & Software Host & Upload Custom Websites Host 20+ Applications in one click SEO Toolkit & Advisor DNS Management (Custom DNS Creation) FTP, phpMyAdmin & Server Panel Access One Click Clone & Staging of Websites Daily Backups & quick recovery Easy-to-use interface & Server Panel Speed Optimized Hosting Activity & Access Logs Free Website Migrations 24x7 Email & Chat Support
    Starting Price: $5 per month
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  • 12
    Arvixe

    Arvixe

    Arvixe

    ...We have received numerous web hosting awards featuring our dedication to excellence in the web hosting field. Our VPS hosting stands apart with powerful servers and our managed VPS options. Customize your VPS with Linux now! We offer a full range of dedicated servers for all your web hosting needs. Let Arvixe help you with your dedicated hosting! Our Virtual Private Server or VPS Hosting comes standard with rock solid performance that our customers expect along with the exclusive environment offered only by our dedicated servers. ...
    Starting Price: $8.47 per month
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  • 13
    SE Technology

    SE Technology

    SE Technology

    ...We allow our customers to run high-end applications not allowed by many hosting companies. SE Technology has provided web hosting and developed many SaaS applications for businesses. Many of our clients include financial institutions, airlines, pharmaceutical companies, etc.
    Starting Price: $280 per month
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  • 14
    Opensolr

    Opensolr

    Opensolr

    Enjoy the ultimate customization and flexibility, while harnessing the full power of solr on any scale. Either its a billion requests per second, or ten billion documents, we are fully managing your Solr Cloud, while you focus on what matters most. Search API Opensolr is the official Opensolr-Drupal plugin, that helps you setup your Opensolr index with Drupal in just a few clicks.
    Starting Price: €8 per month
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  • 15
    Instaclustr

    Instaclustr

    Instaclustr

    ...We operate an automated, proven, and trusted managed environment, providing database, analytics, search, and messaging. We enable companies to focus internal development and operational resources on building cutting edge customer-facing applications. Instaclustr works with cloud providers including AWS, Heroku, Azure, IBM Cloud, and Google Cloud Platform. The company has SOC 2 certification and provides 24/7 customer support.
    Starting Price: $20 per node per month
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  • 16
    TierPoint

    TierPoint

    TierPoint

    ...Every company has its own path to growth, with its own unique challenges. Our flexible IT solutions are customized to meet your current needs and future goals. Technology is always advancing. To keep pace with innovation and your competition you need an IT partner with expertise and experience to guide your journey.
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  • 17
    HostNOC

    HostNOC

    HostNOC

    ...With a strong history of maintaining and launching clouds and a wide host of happy clients to our name, we are your go-to partners when it comes to offering server support to organizations worldwide. Whenever people come across complex managed services and hosting issues, we are the ones they think of. We are experts in providing the most top-notch customized solutions that are specifically customized to cater to the individual needs of our clients. With each managed server, you get the option to get a reliable storage option that can be increased as per your increasing backup needs. We protect your server safe from sophisticated and complicated attacks by a proactive DDoS protection system that guards your infrastructure 365 days.
    Starting Price: $34.99 per month
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  • 18
    INAP Bare Metal Cloud
    For workloads and applications that demand robust compute and reliable performance, choose INAP Bare Metal, your high-performance, single-tenant hosting solution. Your custom-configured or on-demand solution includes dedicated CPU with the latest Intel® Xeon® processors, up to 1 TB RAM, NVMe storage and increased disk I/O for more consistent networking and control than virtual servers. INAP Bare Metal server hosting delivers the hardware, specs and customization you need to power your mission-critical applications. ...
    Starting Price: $70 per month
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  • 19
    Hostek

    Hostek

    Hostek

    ...Whether your site is read heavy or write heavy, we have a solution for you. From startups to enterprises – we provide solutions as simple or as complex as your organization needs. Hostek runs some of the fastest servers available. Customers are delighted to find the increase in speed on our servers. Your server can grow with your needs at any time by upgrading to a bigger package or adding a specific resource – all with zero downtime. You have the option to split your application or web site and database onto different servers to achieve overall performance improvements.
    Starting Price: $5.79 per month
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  • 20
    oriented.net

    oriented.net

    oriented.net

    Today's Internet presence and requirements can be very diverse. Therefore, we provide various hosting lines, each of them featuring a range of packages that vary mostly in size, structure and custom requirements of the website, web application or project. We distinguish and offer the following hosting products. In some cases, you will require your own server that is not shared among other customers. This gives you many advantages, such as full control over the server and its services, choice of the operating system and software, choice of the hardware and much more. ...
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  • 21
    Aruba.it

    Aruba.it

    Aruba.it

    ...Aruba manages 2.7 million domains, 8.6 million email accounts, 8 million certified email (PEC) accounts, 130,000 physical and virtual servers and a total of around 5.4 million customers. We provide hosting services, public and private cloud services, housing and colocation services, dedicated servers, digital signature services, fiber optic internet, digital preservation, e-billing, certified email, SSL certificates and smart-cards. For more than 10 years, Aruba Enterprise has been dedicated to planning, implementing and managing technological solutions.
    Starting Price: €0.99 per month
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  • 22
    Oxxus

    Oxxus

    Oxxus

    ...We'll help you familiarize yourself with the server environment so you can feel confident and in total control of your project. Our goal is to have long-term satisfied customers who use Oxxus for all their hosting needs.
    Starting Price: $19.95 per month
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  • 23
    Platform.sh

    Platform.sh

    Platform.sh

    ...Focus on solving customer challenges, not on operating infrastructure.
    Starting Price: $50 per month
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  • 24
    eApps

    eApps

    eApps

    ...Our platforms have included, and optional, services that are designed to ensure security, performance, uptime, and worry-free operation. We offer custom solutions for your requirements. Let us solve your backup, VPN, high uptime, and data protection needs.
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  • 25
    Siteage

    Siteage

    Siteage

    ...With a presence on 3 continents, we provide a dedicated server adapted to professionals, startups, small and large companies and large accounts. More than 80K customers in 102 countries already rely on our infrastructures.
    Starting Price: $70 per month
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  • 26
    DreamHost

    DreamHost

    DreamHost

    We make sure your website is fast, secure & always up - so your visitors & search engines trust you. Guaranteed. Our custom control panel is simple to use and removes the headache of managing your web hosting. We do more than web hosting. Our tool suite includes everything you need to be successful. If your website is slow or down, then you are losing customers, conversion and search engine rankings. Our award-winning US-based experts are available to help when you get stuck — anytime, day or night.
    2 Ratings
    Starting Price: $2.59 per month
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  • 27
    Hostpoint

    Hostpoint

    Hostpoint

    Hostpoint shows customers how to make their websites more successful. We stand for 20 years of experience and continuity. We're also available for our customers on the weekends via telephone. Hostpoint is the largest web hosting provider in Switzerland, managing more than 800,000 domain names and maintaining one of the most state-of-the-art, stable infrastructures available.
    Starting Price: $14.14 per month
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  • 28
    Host For Web

    Host For Web

    Host For Web

    ...If you’re not happy with your hosting plan, just give us a call, and we’ll give you a full refund. We believe that our hosting solutions are only as good as the service that accompanies them. That's why we make it our number one priority to put our customers first. We make sure that our experts are readily available to answer all of your questions.
    Starting Price: $3.47 per month
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  • 29
    GlowHost

    GlowHost

    GlowHost

    ...For over two decades, our company’s unique approach to web hosting has allowed us to become the trusted solutions provider for hundreds of thousands of sites worldwide. GlowHost’s in-house technical team shares hundreds of years of combined hosting expertise, & our customers immediately gain access to highly qualified senior support staff available to help, 24/7/365. After all this time, we’re still a boutique web hosting company. That means we need to work harder to keep you and your business happy. We put in extra effort to ensure the quality of service our customers experience at GlowHost is the best they will experience anywhere in the hosting industry at any price point. ...
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    21 Ratings
    Starting Price: $3.47 per month
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  • 30
    Go4hosting

    Go4hosting

    Go4hosting

    ...Effortless flexibility, power and control with full root and performance diagnostics. Futuristic solutions with Tier-III datacenters & cloud ecosystem, backed by dual redundancy components, located in diverse geographies. After the customized name has been fixed with the system success you can here access the addresses of the files which are holding on in your OSS can use the custom name.
    Starting Price: $8.99 per month
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