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AI Customer Support Agents Software
AI customer support agents are advanced tools powered by artificial intelligence that assist businesses in handling customer inquiries and issues. They use natural language processing (NLP) to understand and respond to customer messages, providing immediate, 24/7 support. These agents can answer frequently asked questions, resolve common problems, and escalate complex issues to human agents when necessary.
Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Remote Support Software
Remote support software enables technicians, IT teams, and service providers to access and troubleshoot devices from anywhere in the world. It allows secure, real-time connections to desktops, laptops, mobile devices, and servers to diagnose issues, perform updates, and provide guidance. These tools often include features such as file transfer, session recording, multi-platform compatibility, and integrated chat or voice communication. By reducing the need for on-site visits, remote support software helps organizations save time, cut costs, and resolve problems faster. It’s essential for IT helpdesks, managed service providers, and companies supporting remote or hybrid workforces.
Decision Support Software
Decision support software is designed to help organizations make informed, data-driven decisions by analyzing large amounts of data and presenting actionable insights. It integrates data from various sources, applies analytical models, and uses algorithms to predict outcomes, assess risks, and provide recommendations. The software often includes visualization tools like dashboards and reports, making complex data more accessible and understandable for decision-makers. It is widely used in fields such as finance, healthcare, and logistics to improve operational efficiency and strategic planning. Ultimately, decision support software enhances decision-making by offering timely, accurate, and relevant insights to guide business choices.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Conversational Support Software
Conversational support software enables companies to provide customer service and support using chatbots, conversational AI, natural language processing (NLP), routing, and more.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Clinical Decision Support Systems
Clinical decision support systems (CDSS) are computer systems that assist clinicians in making decisions and providing evidence-based recommendations. CDSS utilize clinical data, patient information, and evidence-based guidelines to provide clinicians with information that can aid their decision-making process. They may also be used to alert clinicians about potential risks or possible issues involving a patient’s care. CDSS offer the potential for improved accuracy and quality of healthcare services.
Remote Video Support Software
Remote video support software, also known as remote visual support software, enables customer service teams and technicians to provide technical support and assistance through real-time video calls. It allows users to troubleshoot issues, demonstrate solutions, and offer guidance by visually interacting with their devices. The software often integrates with existing customer relationship management (CRM) systems to track and manage interactions. It can be used across various industries, such as tech support, healthcare, and field services, improving efficiency and reducing downtime. With features like screen sharing, annotation tools, and session recording, remote video support enhances communication and problem resolution remotely.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
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21 Products for "customer support" with 2 filters applied:

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  • 1
    Moovs

    Moovs

    Moovs

    Moovs is the the operator tool that does It all. The all-in-one software simplifies operations, automates daily tasks, and delivers an exceptional experience for your customers. Moovs is the highest rated transportation software on the market. It is trusted by 1000+ Chauffeur Operators, Party Bus & Limo Operators, Bus & Coach Operators and Taxi and Ride Hailing Operators and more! An experience your customers will love and you'll love even more. Automated sales, follow-up on quotes...
    36 Ratings
    Starting Price: $99/month
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  • 2
    CorporateCarOnline

    CorporateCarOnline

    CorporateCarOnline

    ...CCO’s web-based limousine software helps operators streamline their reservation management, dispatching, scheduling, invoicing, and many other key components to daily operations. CCO not only stays atop the industry standards to provide the most up-to-date software versions, we additionally strive to provide world-class customer service. When your operation utilizes CCO, you're backed by our renowned Customer Service and Support team. From your software set-up, to training, to on-going service and support, we've got you covered, and have an industry leading 98% customer satisfaction rate to back it up. Whether you’re a pioneer of the industry, just getting started, or simply contemplating joining the ground transportation industry, CorporateCarOnline has the right solution for your operation.
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  • 3
    Limosys

    Limosys

    Limosys

    Your one-stop-shop for the transportation industry. Trusted for over 30 years, Limosys LLC is a leading provider of on-demand software solutions for ground transportation companies. Driven by years of experience, our solutions are designed to provide control of an entire operation from reservation to completion, and beyond. Easily manage and dispatch cars, manually or through our auto-dispatch. Efficiently organize and coordinate all of your transportation business activities. Tools for your...
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  • 4
    TaxiCaller

    TaxiCaller

    TaxiCaller

    TaxiCaller is the most cost-effective taxi dispatch system on the market, with all the tools you need for your taxi, limo or private hire company to thrive. Stay competitive, attract new customers and automate bookings with your very own passenger apps. Offer your drivers more ways to accept jobs, with all the tools needed to keep them happy and productive. Attract corporate customers, acquire new contracts and increase your online presence with new booking platforms. Track drivers in real...
    Starting Price: $20 per vehicle per month
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  • 5
    A to Z Dispatch

    A to Z Dispatch

    Core Dreams Innovations Pvt Ltd

    A to Z Dispatch is a comprehensive limo dispatch software that offers a complete solution for managing small to meduim limo business cars operators efficiently. With a monthly fee of $99/month with 14 Days Free Trial with no Credit Card required, unlimited users gain access to a suite of tools and applications designed to streamline the dispatch process, enhance communication between drivers and passengers, and improve overall service quality. The system is equipped with the following key...
    6 Ratings
    Starting Price: $99/month
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  • 6
    Cab Treasure

    Cab Treasure

    Cab Treasure

    Cab Treasure is a cloud-based taxi dispatch and fleet management software. It helps taxi companies streamline their operations and improve their customer service.
    5 Ratings
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  • 7
    Livery Coach

    Livery Coach

    Livery Coach Solutions

    ...As your business grows, our software grows with you; you choose the program based on your needs. Packages are available from entry level up to a program for the largest fleets in the world. Our high level of customer support is unmatched anywhere in the business, and we've got more experience than most of the companies out there today. Livery Coach provides quick responses to questions as well as emergency 24/7 support. Periodic training sessions are also offered.
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  • 8
    LimoLive24

    LimoLive24

    LimoLive24

    You don’t need any more chaos and anxiety created by daily operations. With our livery software integration, LimoLive24 is able to leverage your existing tools and provide seamless staff augmentation. LimoLive24 makes it simple to organize reservations and manage clients. Our call center agents use our customized CRM application that connects directly with your existing luxury transportation and limousine management software. New limo bookings, schedule changes, and cancellations are made to...
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  • 9
    LimoExpress

    LimoExpress

    GoldBear Technologies

    LimoExpress is a SaaS solution for limousine agencies and other companies dealing with limo transfer services. The platform consists of a back office system for operators and a mobile application for drivers. Operators use the back office to manage and enter orders, while drivers receive push notifications about new orders and deadlines. It also integrates with Google Maps for route planning and offers reporting tools to gain insights.
    Starting Price: $500
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  • 10
    AllRide

    AllRide

    AllRide Apps

    AllRide Apps provides smart applications for Transport and Delivery businesses, thereby helping them to streamline their operations with an optimal amount of automation and maximize operational efficiency with AI-based predictive analysis and forecasting. Over 1000+ Global Businesses are not only using AllRide products but have been able to take their businesses to the next level by taking advantage of the superior User Experience, Technology, and AI-assisted forecasting that AllRide...
    1 Rating
    Starting Price: $13/vehicle/month
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  • 11
    Elite Limo Dispatch

    Elite Limo Dispatch

    Core Dreams Innovation

    ...Customizability: Choose a provider that allows feature tweaks to match your business model. Cost-Effectiveness: Opt for transparent pricing with no hidden fees. Support: Reliable 24/7 customer support is a must. For a comprehensive dispatch system with industry-leading features
    Starting Price: $99/month
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  • 12
    Ground Alliance

    Ground Alliance

    Ground Alliance

    Advanced limo software network allows you to turn into a global transportation service provider enhances your global connectivity. Maximize your productivity and Increase profits with quick, easy & visually helpful mobile apps. With a single click, you can call the passenger, call the chauffeur, and then conference bridges the two calls. Effortlessly manages all your vital information of portal, mobile apps & custom websites with the same cloud data storage. View and generate detailed...
    1 Rating
    Starting Price: $99 per month
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  • 13
    Limo n' Taxi

    Limo n' Taxi

    Infoblink

    ...Free support is provided for complex set up, and back-end data upload is provided upon request. You just need web-browser at your office, and smart phones at the palm of your staff. Your contact details are safe, won’t be sold or misused. Your business information is kept safe and secure from unauthorized access. Support is available through phone, email and Skype.
    Starting Price: $5 per month
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  • 14
    FASTTRAK Cloud
    Our Integrated customer booking and driver apps communicate seamlessly with one another providing a "where's my car and who's my driver" real-time experience while also keeping your cloud back-office system up-to-date on each orders progress. We utilize the latest cloud technology to provide the best in-office and mobile computing experiences allowing you to spend your time where it matters most; your clients, passengers, affiliates and not computer networks Windows & browser-based products...
    Starting Price: $75 per month
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  • 15
    Dever Dispatch

    Dever Dispatch

    Dever Dispatch

    ...Built to drive your business more efficiently. Present a professional, corporate image. Transport For London (TFL) compliant. Constantly improved by the chauffeur service industry. Extensive support & training. Highly competitive pricing. No limits on Drivers, Vehicles, Customers or Bookings. Dispatch provides all of the functionality required by a modern, professional business and enables you to manage all of your data. Many of our clients run more than one company, in some cases this may be two or more chauffeur service companies, two or more limousine hire or private hire companies.
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  • 16
    LimoZip

    LimoZip

    LimoZip

    Introducing our affordable, reliable, easy to manage and setup as well as and high-impact limo service software solutions by LimoZip! The livery industry faces many needs from limo software companies such as LimoZip. For instance, dispatch management, reservation taking and web-based online reservations as well as accounting are very high on that list. LimoZip boasts a livery service software that is extremely easy for customers to use, as well as convenient for limo service companies and...
    Starting Price: $10 per month
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  • 17
    RentSyst

    RentSyst

    RentSyst

    RentSyst - a cloud based Car Rental Software. Suitable for both large fleets and owners of few cars. With its help, order management is greatly simplified and also increases the revenue and profitability of each car. The system is designed to organize, optimize and simplify the work of the car rental companies woldwide. Perfectly fits as car rental software, bike rental software, scooter rental software, RV rental software and other type os vehicles. All the most necessary tools in...
    6 Ratings
    Starting Price: €3,0 per vehicle / month
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  • 18
    Veturilo Fleet Management
    Fleet management for your vehicles. Easily and affordably, anytime, anywhere! Track your fleet and know where each vehicle is and when; and keep tabs on its status. Veturilo is so much more than a GPS tracker. No more unexpected problems with your facility trucks. Get instant alerts and act in time. Your limos or taxis monitored directly from your smartphone. Trace your motorcade and deliver quality service to your customers. All you need for efficient fleet management, is our app on your...
    Starting Price: $5.83 per month
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  • 19
    OctopusPro

    OctopusPro

    OctopusPro

    OctopusPro is a powerful field service management software designed to streamline scheduling, booking, invoicing, and workforce management for mobile and home service businesses. Whether you operate in cleaning, landscaping, pest control, healthcare, or automotive services, OctopusPro automates operations, improves efficiency, and enhances customer satisfaction. With online booking, real-time tracking, automated notifications, and secure payment processing, OctopusPro simplifies business...
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    41 Ratings
    Starting Price: $10 per month
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  • 20
    Workiz

    Workiz

    Workiz

    Finally, an FSM powered by AI and smart automations that work for you. Workiz simplifies operations, strengthens customer relationships, and drives business growth. As the leading field service management platform built with service pros in mind, Workiz offers the Genius Suite: a powerful set of tools including Jessica AI Dispatcher (Genius Answering), cloud-based invoicing, scheduling, SMS messaging, CRM, and work orders. Everything you need to stay organized, win more jobs, and...
    4 Ratings
    Starting Price: $187/month
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  • 21
    RTA Fleet Management

    RTA Fleet Management

    RTA: The Fleet Success Company

    With over 45 years of industry experience, RTA: The Fleet Success Company delivers a modern fleet management software (RTA Fleet360) and legendary fleet consulting services. RTA’s software is built by fleet professionals for fleet professionals that manage most of their maintenance in-house. From budgeting and performance reporting to streamlining technician and inventory workflows, RTA gives fleet teams the tools and resources they need to run high-performing, cost-efficient organizations....
    Starting Price: $5.00/month/asset
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