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Text Mining Software
Text mining software is a type of software that uses natural language processing (NLP) and machine learning to analyze text data. It can aid in collecting, analyzing, and organizing unstructured data from websites, emails, documents, and other sources for various applications. Text mining software has the capability to crawl web page content or conduct keyword searches to retrieve relevant information. Depending on the purpose, it can also identify relationships between topics or extract terms from different languages.
Speech to Text Software
Speech-to-text software is software that converts spoken language into written text, allowing users to dictate instead of typing. These platforms typically use speech recognition algorithms and natural language processing (NLP) to transcribe spoken words into accurate text in real time. Speech-to-text software is commonly used in various industries for tasks such as transcription, note-taking, dictation, and accessibility. It can be integrated with other tools like word processors, customer service software, and medical or legal documentation systems. Many of these tools also offer features like punctuation insertion, voice commands, speaker identification, and multi-language support to enhance transcription accuracy and productivity.
Text Editors
Text editors are software applications that allow users to create, edit, and manipulate plain text files. They are essential for writing and editing code, documentation, notes, and other types of text-based content. Text editors typically offer basic features like syntax highlighting, search and replace, and line numbering for developers, as well as more advanced features like version control integration, autocomplete, and code folding. While simple text editors allow basic editing, more advanced versions are widely used for their versatility and customization options, especially in programming and content creation.
Text to Speech Software
Text to speech software is a type of software that enables users to input text which is then converted into a synthetic voiced output. This software can be used in different applications such as in communication, in education, and for accessibility purposes. Text to speech software also provides the option to customize the voice and speed of spoken words according to preferences, making it more effective for individual users. It has become increasingly popular due to its ease of use and effectiveness in both professional and personal settings.
Text Expanders
Text expanders are software tools that allow users to quickly create text by inputting shorthand abbreviations. Text expanding can help save time and effort when typing long phrases or sentences. The abbreviations are also customizable to better suit individual needs. Text expanders may be used for a variety of purposes, from writing emails to coding web pages.
Text Analytics Software
Text analytics software is a type of software used to extract and analyze data from text-based sources. It can be used to uncover meaningful patterns, trends, and insights from large amounts of unstructured data. Text analytics software typically combines natural language processing (NLP) and machine learning techniques to identify desired entities such as people, organizations, locations, topics, or sentiment. This technology can be used in a variety of industries such as healthcare, retail, finance and marketing for purposes like customer feedback analysis or opinion mining.
SMS Survey Software
SMS survey software enables businesses and organizations to create, distribute, and analyze surveys via text message (SMS). This type of software allows for easy collection of feedback from customers, employees, or other stakeholders in a quick and convenient way. SMS surveys are effective due to their high open and response rates, as text messages are more likely to be seen and read compared to emails. The software typically includes features like automated survey distribution, customizable templates, real-time data collection, and reporting tools to analyze responses. It is commonly used for customer satisfaction surveys, event feedback, market research, and employee engagement surveys.
AI Text Generators
AI text generators are software tools that use artificial intelligence and natural language processing to automatically generate written content. They work by analyzing existing texts and understanding the structure of language, then creating new sentences with similar meanings and structure. AI text generators can produce content ranging from simple phrases to complex stories depending on their programming and algorithms. In many cases, they are useful for quickly creating large volumes of written content in a relatively short period of time.
Business Text Messaging Platforms
Business text messaging platforms enable companies to communicate with customers and employees through SMS or other messaging channels in a professional, efficient manner. These platforms offer features such as automated responses, mass messaging, and two-way conversations, making it easy to manage large-scale communication. They often integrate with CRM systems, allowing businesses to track conversations, schedule messages, and personalize interactions based on customer data. With analytics tools, businesses can monitor message performance, engagement, and delivery rates. Overall, these platforms help improve customer engagement, streamline communication workflows, and enhance service delivery.
Rich Text Editors
Rich text editors are software tools that allow users to create, edit, and format text with various styles, fonts, and embedded media, making it suitable for documents, emails, blogs, and content management systems. These editors provide an intuitive interface with tools for text formatting (such as bold, italics, underline), paragraph alignment, font selection, and the insertion of images, links, and videos. Rich text editors are often used in web applications to facilitate content creation without requiring users to know HTML or other coding languages. They may also include features like spell check, auto-formatting, and collaborative editing for team-based content creation.
Text Message Archiving Software
Text message and SMS archiving software is software designed to preserve information sent or received through mobile devices, making it easier to search, sort, restore, download, and share archived data.
AI Video Generators (Text-to-Video)
AI video generators, also known as text-to-video software, are apps or software tools that can create videos using AI using a text script. Text-to-video software utilizes AI to process written text like articles, news, social media posts, text scripts, data, and more in order to generate a video based on that text. AI video generators can create high quality videos without the need of human editing.
SMS Marketing Software
SMS marketing software is a tool used to send text messages directly to customers. It can be used for promotional campaigns, customer service reminders, and more. Customers opt in to receive these messages from the business. The software also helps businesses track customer engagement with its analytics feature and automated responses. Overall, it is a useful way for businesses to connect with their customers in an efficient manner.
OCR Software
OCR (Optical Character Recognition) software is software that converts different types of documents—such as scanned paper documents, PDFs, or images—into editable and searchable text. OCR software analyzes the shapes of characters in the document and translates them into machine-readable data. This technology is particularly useful for digitizing printed documents, allowing businesses and individuals to archive, edit, and search through physical content more efficiently. By using OCR software, organizations can save time, reduce errors, and improve document accessibility while making information easier to manipulate and manage.
Speech Analytics Software
Speech analytics software analyzes audio recordings, typically from customer service calls, to extract valuable insights and improve business operations. By using speech recognition, natural language processing (NLP), and machine learning algorithms, these tools can transcribe spoken words, assess sentiment, identify keywords, and detect patterns in conversations. Speech analytics software is often used to evaluate customer interactions, monitor agent performance, identify customer pain points, and ensure compliance with industry standards. It is widely used in call centers, sales, and customer support departments to improve service quality, enhance customer satisfaction, and optimize training programs.
Transcription Software
Transcription software is software that transcribes audio or video recordings into text. It provides users with a range of tools to make the process easier and more efficient, including playback speed control, timing markers, auto-save functions and playback synchronization. Transcription software also typically offers advanced search features so users can quickly locate particular words or phrases within audio recordings. Lastly, many transcription programs offer the capability to share transcriptions in multiple file formats for use in different applications.
School Communication Software
School communication software and apps enable schools, school districts, and teachers to communicate with parents and students using a dedicated school messaging and collaboration platform. Parent-teacher communication apps and school communication apps offer different ways for school administrators and teachers to communicate important messages and share moments with students and families.
Appointment Reminder Software
Appointment reminder software allows companies to send messages and schedule activities with customers through text messages, email, or phone calls.
Medical Transcription Software
Medical transcription software is software used to convert audio recordings of medical professionals' dictated notes into written text. These tools are widely used in healthcare settings to create patient records, progress notes, discharge summaries, and other medical documentation. The software typically includes features such as speech recognition, medical vocabulary, and integration with electronic health records (EHR) systems, allowing for more accurate and efficient transcription. Medical transcription software can also assist in quality control by offering tools for editing, formatting, and proofing the transcribed documents. By automating parts of the transcription process, these solutions help reduce the time and effort required to generate medical documentation while improving accuracy and compliance with regulations.
Content Moderation Software
Content moderation tools enable organizations to moderate all types of content on their websites, community forums, social media channels, and more. Content moderation services and software offer user-generated content moderation, image moderation, comment moderation, video and audio moderation, profanity moderation, and use both humans and AI to accomplish effective moderation.
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    Text App

    Text App

    Text Inc.

    Text App is a next-generation AI customer support platform that unifies chat, email, WhatsApp, and Messenger into one intuitive workspace. Built for speed, empathy, and collaboration, it removes the need to switch between tools while streamlining every interaction. Powered by Text Intelligence, a self-learning AI engine, it automates repetitive questions, suggests accurate replies, and keeps every response on-brand and contextual. Intelligent ticketing and visual workflow automation handle...
    Starting Price: $25 per month
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    InTheChat

    InTheChat

    InTheChat

    InTheChat is a cloud-based digital marketing customer service platform built for the enterprise. Trusted by industry-leading brands including JPMorganChase, Mayo Clinic, and Universal Studios Florida, InTheChat makes it easy for companies to connect with customers via SMS, social media, live chat, email, instant messaging, and chatbots. It also features enterprise-level tools such as performance reports, secure authentication, text analytics, and skills-based routing.
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    LiveHelpNow

    LiveHelpNow

    LiveHelpNow

    • Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified...
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    Starting Price: $21.00/month/user
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    Twixor

    Twixor

    Twixor

    Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps...
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    Heymarket

    Heymarket

    Heymarket

    Heymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyone can get up and running fast and securely integrate the tools you use every day to manage customer relationships. Your customers are messaging across SMS, Facebook, WhatsApp, and more. You should be, too. Heymarket’s business texting app gives you omnichannel capabilities to reach your customers where they are...
    Starting Price: $49 per month
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    AtomChat

    AtomChat

    AtomChat

    AtomChat is the easiest way to add text chat and video calling to the website. Whether you want to build an online community, a marketplace, a forum, or a social network, add must-have features like text and video chatting easily with AtomChat. The software also provides you with various features which are mentioned below:- Group or Private Text, Voice & Video Calling, Multilingual Integration, and Collaborative Features.
    Starting Price: $16/month
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    Voizee

    Voizee

    Voizee

    Increase your revenue by connecting with your customers using a multi-channel conversational relationship platform. Connect with site visitors via: voice, live chat, two-way texting, video, and social messaging from one tool. Works at any website and helps to increase the conversion rate up to 75% Add a business line and virtual phone system to your personal phone using our web portal or mobile application. Setup IVR, build your call flow and enable call forwarding to make sure...
    Starting Price: $16 per month
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    Fobi

    Fobi

    Fobi.io

    ... in the in the upper section. Then edit your form to suit the conversational character of a chatbot. Choose how you want to embed the chatbot in your website. There are two ways: A Chat PopUp and an IFrame. Design the bot to your taste. Adjust the colors, size and texts, and that's it! Your bot is ready to use! Design the bot to your taste. Adjust the colors, size and texts. You can even change the figure inside the chat interface.
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    FunnelPro

    FunnelPro

    FunnelPro

    Reach your customers wherever they are. Gain reviews, collect payments, communicate with customers, and capture leads—all from a single inbox. Improve your ratings, build your reputation, and get found online by sending review requests via text to recent customers, responding to and interacting with reviewers, and managing it all from a single inbox. Reach your customers wherever they are with text messaging. Request reviews, connect with website visitors, collect payments, and market...
    Starting Price: $297 per month
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    Myopolis

    Myopolis

    Myopolis

    A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting...
    Starting Price: $28 per month
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    Live Support

    Live Support

    LiveSupport.com

    52% of customers want to text your support agents. Live Support is a messaging app designed to grow your business by helping you be more reachable, personable, and memorable. Giving customers the option to use their cell phone's already installed texting program is a necessity to keep their attention and complete the transaction. Agents can discuss effortlessly on iOS, Android, or an online browser with all clients on their desired internet browser, whether or not the client chooses web...
    Starting Price: $19 per user per month
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    Spitch

    Spitch

    Spitch

    Our products and solutions operate in omnichannel mode (voice and text, including chat, videoconferencing and social networks) and automate both customer support and employee support services. Improve customer experience. Make sure customer voices are heard with no waiting time in line and navigating complex menus. Analyze 100% of conversations to extract valuable evidence for sales optimization. Digitalization and automation of routine processes through voice and text self-services bring...
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    Paltalk

    Paltalk

    Peerstream

    With Paltalk, you can connect with anyone, anywhere, anytime with video chat, video and voice calls, text, and more. One-on-one chats or group meetings - we've got you covered.
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    Alive5

    Alive5

    Alive Technologies

    .... Alive5 is a messaging platform that lets your staff text and chat from their laptops or smart phones. » Manage one main phone number or multiple direct lines. » Send one-to-one or bulk texts to a group of contacts. » Compatible with toll-free or local numbers. » Personalized responses based on visitor replies. » Better than forms for capturing leads. » Escalate requests to your human staff.
    Starting Price: $50 per month
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    Live800

    Live800

    GoldArmor

    ... switch chats freely when faced with many visitor conversations from different sources and channels in the meantime. Put a large number of frequently-used texts, links and files in Live800 Frequent Response Suggestion box, so that agents can send to visitors with one click. More conveniently, Live800 can intelligently associate the desired answers when agents inputting texts. There’s no need to fish a needle out of the sea.
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    Discord

    Discord

    Discord

    Discord is a free game communications app designed for both desktop and mobile platforms. Millions of players use the popular game platform every day to chat with friends over voice or text, or even stream gameplay in crystal clear quality for other Discord users. Not only can you organize a voice/text party in seconds, you can also use the service to find other players/teammates, search for certain types of groups/activities, or just talk games during your off time. The best part...
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    Starting Price: Free
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    Juvo Leads

    Juvo Leads

    Juvo Leads

    Collect up to 45% More Leads From Your Website. Join 5,000+ happy businesses worldwide using Juvo Leads to grow their business using their existing website and traffic. Our capabilities solve lead generation problems. Human chat agents convert your website visitors into qualified leads based on customized qualification rules. Track and (optionally record) all phone calls. Know where your website visitors came from before they called. Let visitors text your business, our chat agents will answer...
    Starting Price: $30.00/month
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    SwiftChat

    SwiftChat

    SwiftChat

    ... leads. With the easy and simple panel, supervise your team and engage your audience with updated analytics. E Chat App Support With Features Other Chat Programs Skipping Out. Offline Msg Support. Help visitors even when you are not around. Allow them to leave messages and reply when you are back. Color, Text & Design. Want to match chat with Your web design? Customize Chat color, design, and text Just the way you want.
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    SalesInvite

    SalesInvite

    SalesInvite

    SalesInvite is the #1 Sales and Marketing Automation Platform for Entrepreneurs. Including an All-In-Dashboard to manage every essential marketing tool your business needs. Providing the most in-demand features, with a user-friendly platform allowing business owners to scale quicker and smoother. Answer customer inquiries on any device, create your own V.I.P. Text Club, automate your review requests, send weekly, or one-time-only promotions and stand out to your customer. There’s not much...
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    Kimoby

    Kimoby

    Kimoby

    Kimoby is your Dealership Engagement System (DES), designed to simplify and accelerate customer communication. It's a central hub that integrates with your DMS, offering: Effortless Texting: Two-way texting, automated messages, and translations make communication a breeze. Video to Customer: Build trust with videos! AI summaries and estimates speed up approvals. Simplified Payments: Accept and process payments quickly and easily. Loaner Management: Manage your loaner fleet efficiently, avoiding...
    Starting Price: $699
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    ArrowChat

    ArrowChat

    ArrowChat

    ArrowChat lets your users text and video chat with each other. Install chat in minutes on top of any existing website. ArrowChat is a self-hosted live chat software based on PHP script and jQuery. It's running at the bottom of our page, take a look! Our chat will automatically log in your website users when they log into your site. No extra coding! Usernames are retrieved and displayed with full support for other languages in UTF-8. ArrowChat will get a user's profile link and conveniently...
    Starting Price: $45 one-time payment
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    Responcierge

    Responcierge

    Responcierge

    Responcierge is an all-in-one engagement tool that is suitable for businesses of all sizes. Responcierge provides several powerful tools users need to fully engage more website visitors. Customer service representatives can interact with customers with Responcierge's recorded video messages chat features and more. With Responcierge, users can start a conversation with a client using real-time text conversation or record a video response to send. Responcierge also provides users with other...
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    Lime Talk

    Lime Talk

    Lime Inspirations

    Put Lime Talk online chat on your website or e-shop and give every customer a chance to get in touch with you and receive a reply in a matter of seconds. Lime Talk provides a real time overview of your website visitors along with useful information such as geographical location of every visitor, which product they are currently browsing, and other details. Lime Talk is mobile optimized and fully customizable: you can choose any color and any text.
    Starting Price: $4.20/month/user
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    eGain Chat
    eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively. Rated #1 by analysts, it has been enabling businesses to transform chat customer support experiences for its customers for more than a decade. The live chat software is an integral part of eGain’s customer engagement software suite. It integrates seamlessly...
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    Customerly

    Customerly

    Customerly

    Customerly makes it easy to continue offering your customers world-class support while you grow and scale your business. Build meaningful relationships with your customers through text and video while keeping track of all incoming communications with a single, intuitive dashboard. Grow your business on autopilot with Customerly's intelligent marketing automation. Hearing exactly what your users think of your service has never been this easy. Blending intelligent automation with a human...
    Starting Price: $24 per month
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    Vee24

    Vee24

    Vee24

    Connect your virtual and in-store experience to grow revenue, increase customer satisfaction, and build brand loyalty. Let your online customers go in store from the comfort of their home. Bring your in-person selling online. Help customers find what they need, offer complementary products, walk them through checkout. Powered by high-quality video chat, cobrowsing, text chat, chatbots, online appointment scheduling, and more in a single platform. Deliver the service, product advice...
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    WEBTEXT

    WEBTEXT

    WEBTEXT

    ... caller and text them information while they’re speaking. Agent also has a complete history of all messaging sent to / from a caller’s number. Enables Chat Agents to use their toll or tollfree numbers to interact with customers by SMS or MMS. Gives customers the option to skip being placed on hold and move from voice to messaging.
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    1and1Chat

    1and1Chat

    1and1Chat

    1and1Chat is an easy to use and feature rich software solution allowing you to engage with your website visitors’ real time. It works in any web server and can be accessed from any device via a browser without any third party software installation. 1and1Chat provides a robust and user friendly interface for your site visitors and support agents. It easily switches between texts, audio or video conversations without any hitch while leveraging webRTC for full duplex communications.
    Starting Price: $8.50 per month
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    SignalZen

    SignalZen

    SignalZen

    Provide fast and effective support with our powerful live chat widget. Customize it with all colors, text, live chat icons, etc. Do all this by using our administration console. With your defined templates, receive and answer to your Customer Support emails easier than ever by leveraging Slack or Microsoft Teams. Use all possible Slack or MS Teams integration attributes: interactive buttons, modals with information, commands and more to get the best products for your team. Translate to multiple...
    Starting Price: $25 per month
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    HelpOnClick Live Chat
    HelpOnClick is a cutting-edge cloud-based live chat and help desk software solution for small and midsize businesses. Simple and intuitive, HelpOnClick helps merchants seamlessly communicate to their website visitors, thereby improving customer support and increase sales. The HelpOnClick Live Chat software offers a host of capabilities that include real-time traffic monitoring, customizable sounds, icons, and texts, virtual chat agent, and integrations with Facebook, Drupal, WordPress, Joomla...
    Starting Price: $12.00/month/user
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