Best Live Chat Software for Cloud - Page 8
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Compare the Top Live Chat Software for Cloud as of November 2025 - Page 8
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1
Text App
Text Inc.
Text App is a next-generation AI customer support platform that unifies chat, email, WhatsApp, and Messenger into one intuitive workspace. Built for speed, empathy, and collaboration, it removes the need to switch between tools while streamlining every interaction. Powered by Text Intelligence, a self-learning AI engine, it automates repetitive questions, suggests accurate replies, and keeps every response on-brand and contextual. Intelligent ticketing and visual workflow automation handle routing, tagging, and follow-ups automatically, saving valuable time. With live dashboards and analytics, teams gain full visibility into performance and customer satisfaction. Scalable, secure, and easy to use, Text App transforms customer service from reactive to proactive — helping businesses of any size deliver consistent, efficient, and human support.Starting Price: $25 per month -
2
Broadly
Broadly
Build a strong, lasting online presence and a reputation that helps you stand out in your area and win more business. Broadly helps thousands of local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews - all from one easy-to-use app that you can access from any device, anywhere. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, templated messages, mobile invoicing, flexible customer financing options and so much more. Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you. -
3
Responcierge
Responcierge
Responcierge is an all-in-one engagement tool that is suitable for businesses of all sizes. Responcierge provides several powerful tools users need to fully engage more website visitors. Customer service representatives can interact with customers with Responcierge's recorded video messages chat features and more. With Responcierge, users can start a conversation with a client using real-time text conversation or record a video response to send. Responcierge also provides users with other options for communicating with clients like scheduling a demo, download whitepaper, and more. -
4
ChatBlazer
Pendulab
ChatBlazer is a powerful chat software that includes an easy interface for both end users, moderators, administrators, and hosts. Simple and easy-to-use, ChatBlazer features member linkage to existing databases, sign-on, supports chat interoperability between desktops and mobile devices, and more. ChatBlazer can cater all of their customers' unique chat software requirements and demands due to its software technology being proprietary.Starting Price: $40.00/month/user -
5
HeyMojo
HeyMojo
Install on your website, social media pages, WhatsApp, inside your existing mobile application, emails, landing pages.. choices galore! A Chatbot is the demand of the digital world. It enhances customer interaction and provides them with the best in domain support. Heymojo helped individual businesses, medium enterprises, and marketing agencies in increasing their qualified leads on the three most visited channels - Website, Facebook, and Google. Our customers increased their leads by 2x in 2 months by leveraging the power of automated conversations. To propagate the benefit and use of AI-powered chatbots while assisting our clients build an Intelligent concierge for their business online. Arm your bots with numerous integrations with Zapier and link them to your bots on our dashboard. Multiple tools including the Facebook Comments tool, and Facebook Ads JSON.Starting Price: $29 per month -
6
Venyoo
Venyoo
Even when you are not online, Venyoo will talk on its own with site visitors. There are no restrictions in functions and the number of operators in the chat. Pay only for effective chat conversations. If a visitor to your site immediately wants to close the page, Venyoo will stop them and tell them about your company. In the Venyoo chat, you can not only chat, but also receive calls (callback) from site visitors. The widget is easily customized for your task, welcomes the client, offers him your goods and services. The client describes what he needs, asks questions, Venyoo fixes the task and transfers it to you.Starting Price: $49.00/month -
7
UserEcho
UserEcho
Do you need targeted feedback? Our Forum lets you create a space for your customers to openly and productively interact with you and each other in an organized way. Our statistics show this will help you to increase customer engagement, collect insights, optimize your processes and enhance brand recognition. Keep track of customer conversations by converting them into tickets. Convert all incoming emails into tickets. Prioritize, categorize and assign them to the right people. Save your solutions, workarounds and best practices into your Treasure Box in order to be able to share knowledge and use for repetitive issues. Help your support team in reducing the time of response and in becoming more efficient. Every customer deserves your attention. Live Chat helps you to be in the right place at the right moment. Start a conversation and provide assistance, when people need you the most and let them be your loyal customers.Starting Price: $15 per month -
8
inConcert Contact Center
inConcert
Improve your customer’s experience and optimize your company’s time and resources with the most comprehensive all-in-one contact center solution on the market. Manage all interaction with your clients: phone, email, WhatsApp, Messenger, web chat, SMS, online forms or app stores from one single platform. Generate a unique record per contact and forget about. Operate from any device with browser access thanks to the cloud environment. Enjoy the ease of use and excellent sound quality offered by this protocol. Make more successful calls in less time using multimodal automatic dialing. Choose the type of dialing you need to boost your campaigns: progressive, predictive or preview mode. Manage inbound calls in a simple and productive way with intelligent routing of interactions, voicemails and outbound channel integration on the same desktop. -
9
Ada
Ada
Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality. -
10
Smallchat
Nicer Studio
Start conversations with visitors on your website through Smallchat and convert those visitors into customers. Smallchat runs inside your Slack team, which means no additional software to learn. Be available to chat with visitors on your website and your team members all in one place. Each conversation creates a new thread, allowing your team to manage it all from one place. Customize Smallchat with easy styling that lets you seamlessly integrate with your brand. Track the number of interactions you're getting month to month. To see how your business is performing. Get the conversation started! Actively engage visitors with custom trigger messages. With Smallchat there’s no need to add another piece of software to your workflow. Bring all your communication together in Slack.Starting Price: $19.99 per month -
11
Cugic
Cugic
CUGIC allow you to measure customer satisfaction, access agent performance and identify problems before execution. The analytics will help you stay on target and measure success. Chat with your customers as soon as they visit your website and resolve their queries in real-time with higher customer satisfaction. Say goodbye to expensive international calling. You can make calls directly from your device and connect with your customers instantly via audio and video calling services. Connect CUGIC with popular social networking sites like Facebook and Twitter. You can use this feature to monitor queries instantly and cater to them accordingly. For guidance regarding understanding our chat software, we are available 24/7 to help you experience a seamless Live Chat Experience with your customers. Interact with your customers with live chat sessions and display an employee image on the agent chat pop-up to ensure the best customer service practices.Starting Price: $10.00/month/user -
12
FocalScope
FocalScope
FocalScope is a help desk and contact center software powering your conversations via email, voice, SMS, live chat, and social media messengers such as Facebook, Telegram, and WhatsApp. Deliver remarkable customer service on every channel. Customers want to reach out using their preferred means. For some, that would be emailed. For others, it may be a voice, live chat, or social media messaging. Providing omnichannel service is no longer a nice-to-have but a strategic need. FocalScope helpdesk and contact center software helps you build a strong customer service reputation while making it easy for agents and cost-effective for the business. Automatically assign requests from any channel based on routing rules and queues. Prioritise VIP customers, match agents based on skills, or simply set up a round robin. Define Service Level Agreement (SLA) policies and let FocalScope alert you with warning labels when things get hectic.Starting Price: $20.00/month/user -
13
MaxContact
MaxContact
MaxContact is suitable for sites from 6 – 1000+ users, with clients around the world in all sectors including BPO’s, financial services, utility providers and many more. MaxContact is a proven supplier to some of the market leaders in these fields.Starting Price: £49 per month per User -
14
Chatra
Chatra
Live chat, chat bots, email & social messaging for business. Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use messenger mode and reply to messages at your own pace. Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs. Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message. Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value. Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.Starting Price: $14 per year -
15
Lime Talk
Lime Inspirations
Put Lime Talk online chat on your website or e-shop and give every customer a chance to get in touch with you and receive a reply in a matter of seconds. Lime Talk provides a real time overview of your website visitors along with useful information such as geographical location of every visitor, which product they are currently browsing, and other details. Lime Talk is mobile optimized and fully customizable: you can choose any color and any text.Starting Price: $4.20/month/user -
16
Missive
Missive
The team inbox and chat tool that empowers teams to truly collaborate around email, SMS, WhatsApp, Twitter, Messenger, live chat, and more. We redesigned the inbox with a business-first collaborative experience in mind. With Missive, teams focus on growing their business. Everything you need to get the job done. The Team Inbox is offered as a powerful workflow setting for your shared accounts and addresses.Starting Price: $10 per user per month -
17
LiveHelp
Sostanza
Thanks to our collaborations with many companies we have acquired experience in Digital Customer Care in many different markets. Listen to your clients and implement Customer Centricity: remain up to date with Facebook, Instagram , Twitter and Google My Business with a single interface and improve your online reputation. LiveChat allows real time communication with your clients, choosing from a fast approach with the Chat, a human approach with the VideoChat or an emotional one with the VoiceChat. Communication with clients from any platform: operators can provide assistance from Mobile, via the LiveHelp App or from any application. All conversations whatever channel they come from are routed into the LiveHelp Suite and assigned to operators based on custom parameters.Starting Price: $5.90 per user per month -
18
TocToc
TocToc
We are the enabling factor to simplify procedures and make performance more efficient, making companies more agile, proactive and competitive. We develop innovative, green, flexible and highly scalable digital solutions to manage the entire customer journey - effectively, safely and sustainably - in a long-lasting relationship with the company. We offer not single tools or products but an All-in-One cloud multiservice platform, which can be integrated with other ecosystems of applications and services via API, which simplifies and optimizes business processes, allows onboarding, video identification and remote contracts through electronic signatures with digital document management. The All-in-One platform has the ability to digitize every business process in order to create strong relations, and guarantee effective work experiences and interaction with customers, partners, suppliers, etc.Starting Price: $10 per month -
19
Conversity
Aumenta Global Services
Integrate Conversity with your Facebook Messenger and create the most complete customer engagement tool ever. With Conversity at the backend, you can route & distribute incoming chats to your internal teams, manage offline chats, transfer chats amongst your teams, create multi-party conferences etc. With a ton of enterprise-class features Conversity is one of the most advanced & complete customer engagement solutions for Facebook Messenger. With Conversity, you can build custom, interactive, multi-level menus options to help your customers route chats to appropriate teams or departments. You can send info text via the menu options or gather user input before sending the chat to your support team. Conversity integrates with all popular CRM & LMS (Leads Management Systems) like Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, SugarCRM. Conversity also integrates with Content Management Systems like WordPress, Joomla, Magento, etc.Starting Price: $99.00/month/user -
20
Alive5
Alive Technologies
Easily manage one-to-one, bulk, and automated chat conversations across multiple channels. In the last 24 hours alone, 141 billion messages were sent worldwide via social messaging apps, online chat conversations, and SMS. Increasingly, consumers expect businesses to offer instant messaging to interact with them. Whether it's an automated chatbot, bulk broadcast, or a one-to-one conversation with your staff, Alive5 facilitates an engaging and convenient messaging experience for your audience. Alive5 is a messaging platform that lets your staff text and chat from their laptops or smart phones. » Manage one main phone number or multiple direct lines. » Send one-to-one or bulk texts to a group of contacts. » Compatible with toll-free or local numbers. » Personalized responses based on visitor replies. » Better than forms for capturing leads. » Escalate requests to your human staff.Starting Price: $50 per month -
21
HeyBubble
HeyBubble
Incredibly Useful Analytics to Improve your Performances and Convert Visitors at Critical Steps. targetSee the full path of your visitors on your website and target the ones who really need you, and help them before they leave. With HeyBubble live chat you are now able to create trust between you and your visitors. You can interact with them and turn them into loyal customers. They feel helped step by step, whatever you are selling. Your website representatives can engage the conversation when seeing a visitor in trouble (for example payment, or after a certain time), our really easy and intuitive Dashboard will tell you what pages they are surfing on, what language they speak and much more. The chat window is very flexible thanks to our customization tools. With our statistics and reports, you can optimize the way your operators use HeyBubble and see the results on a daily basis.Starting Price: $12 per month -
22
VisitLead
VISITLEAD
Visitlead is the smart and direct way to contact your website's visitors. Your future customers! Easy to use and amazingly innovative and useful features make Visitlead to your best choice for sales and service. Visitors on your website are much more than 'traffic' - they are promising leads. Decision makers with budgets and intend to purchase. Visitlead Live Chat is perfect to start a sales chat, convert, and generating revenues. Visitlead is not just a simple live chat. We improve the effectiveness of your marketing campaigns (Email, AdWords, ...) and generate highly valuable leads - and also your website visitors benefit from it! Visitlead is a new sales channel, an eSales solution that extends the potential of your business website! Ultimately, the only thing that counts is how it works for you. Simply try it 14 days for free or schedule a demo!Starting Price: $24 per month -
23
IMsupporting
IMsupporting
Quickly sign up then add some simple JavaScript to the HTML part of your website and the chat widget will be working instantly. Alternatively, we have plugins for the most popular CMS tools. Using live chat has never been easier. Simply by adding live chat to your website, you will be increasing sales and customer satisfaction overnight. IMsupporting is a chat platform for websites and e-commerce stores that enables website visitors to talk with the website sales or support staff. By using our 100% web based software, you can add a ‘chat support’ to your website and instantly start talking with your visitors in real time. Lower your average interaction cost per customer by supporting multiple users at once via an affordable communication platform. Relieve strain on your traditional phone support systems and use your staff more efficiently.Starting Price: $2.50 per month -
24
Sugester
Sugester
Sugester is a powerful and efficient helpdesk for your business. Stop losing customers due to long response times. Sugester helps you collect and sort through incoming messages, assign team members to deal with each question and monitor their resolution. Providing stellar customer support has never been so simple. Cut down on helpdesk costs by helping your customers help themselves. Sugester makes it easy to share how-to's, FAQs and solutions to common problems. Not every issue requires the involvement of your team. Publish help materials online to save money and provide a 24/7/365 support channel. A good helpdesk has to monitor customer communications across all channels. With Sugester no customer question will fall through the cracks again: everything is collected and presented to your team on a single, clean page.Starting Price: $9 per user per month -
25
Chataroo
Chataroo
Change nearly every feature of the chat window. Copy/Paste HTML code to install as Button, Embeded Window, Multi-operator, or Footer bar. Simply Copy/Paste HTML code to your website source code and your are running our applications live! Easy, Simple, Effective. Add as many operators as needed. We are scaleable and can grow as your company expands. Operator discount available for multi-product customers. Tracking customers with Live Tracking, Support Tickets, and/or Live Chat issues will give you invaluable insight into your business and customers. Every business with a website needs tools to communicate with its customers. Powerful live chat software that helps you talk to your website visitors and convert them into customers. Chataroo's Incredibly Easy and Affordable! Change nearly every feature of the chat window. Copy/Paste HTML code to install as Button, Embedded Window, Multi-operator, or Footer bar.Starting Price: $10 per month -
26
Tendant
Tendant
Tendant separates personal communications and data from business communications and data. There is no access to an employee’s personal communications or data. A perfect solution for BYOD communications. Employees get the benefits of a business only mobile number without having to carry a second phone. Tendant consolidates communications between two parties into a multi-channel chat inbox. With Tendant, users only have to check a single place to read and respond to emails*, text messages, voicemail, system alerts, appointment requests and more are all in one-place, eliminating the need to check disconnected communication silos. Tendant gives businesses access to business communications and business data on a smartphone whether these are company-owned or employee-owned – without violating or compromising employee- privacy.Starting Price: $99.00/month/user -
27
RedHelper
RedHelper
Online consultant to the site - a powerful solution that makes it possible to instantly communicate with the visitor. Raises sales and creates high-quality service. Simple and very effective. An annoying online consultant can easily ruin a visitor's first impression of your site. We have done everything so that your customers avoid this annoying feeling. By following the look, gestures, behavior of the visitor, an experienced sales assistant knows in advance what needs to be offered to the client. With co-browse technology, this has become possible on the Internet. Monitor your visitors and provide an unprecedented level of service. RedHelper constantly compares an employee's individual performance with the statistics of all operators working in the system to show a personal rating . The operator immediately understands when he needs to work better and more efficiently, and the element of gamification and rivalry motivates him to achieve results.Starting Price: $30.00/month/user -
28
ETOOLSET
Hom-e
Business chat application allows your clients to communicate freely with a customer service via chat or attractive form on the website. In other words it is a small window on your website that actually allows you to communicate in real time with each potential customer visiting your website or online store. But that's not all. Business chat can be combined with our another application Coobrowsing. In this way, your customers can share their desktop with you. Then you can help your customers to create new user account, make a purchase, fill out a form or find specific information. Take control over customers’ web browser regardless of its location. It is simply and modern tool.Starting Price: $6 per month -
29
Grasp
Grasp
Grasp brings together multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service. Mail, phone, chat, socials: have you ever been more accessible? It’s a fantastic way to get closer to your customers. But you also need to keep control. Grasp puts all your contact moments in one timeline, so you never miss the opportunity for a good conversation. We put all your customer contact moments into one clear timeline. You keep an overview of the relationship and your support team gets straight to the point. First time right, every time. Proactively start a conversation about something your customer wants to know - that's how you score points. We help you get things going by clearly mapping out your customers’ needs. Grasp is built on positive energy. You can feel it when you work with us. And your customers will feel it every time they contact you.Starting Price: €29 per user per month -
30
Vendx
MavenVista Technologies Pvt. Ltd.
VENDX is a software solution that fits painlessly in your procurement organization. This tool very easily prioritizes the Negotiation and Control aspects of the purchase process while making sure that administrative tasks become easier and more thorough. It is a valuable stand-alone tool, but just as smoothly integrates with your existing software environment. You can be up and running with VENDX almost immediately since we need minimum implementation time and very minimal training for the user. Interestingly, to use VENDX your suppliers just require an email id & can start responding on Vendx from the day one most intuitively! VENDX is a full-featured procurement solution available in your browser no matter where you are!