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Text Mining Software
Text mining software is a type of software that uses natural language processing (NLP) and machine learning to analyze text data. It can aid in collecting, analyzing, and organizing unstructured data from websites, emails, documents, and other sources for various applications. Text mining software has the capability to crawl web page content or conduct keyword searches to retrieve relevant information. Depending on the purpose, it can also identify relationships between topics or extract terms from different languages.
Speech to Text Software
Speech-to-text software is software that converts spoken language into written text, allowing users to dictate instead of typing. These platforms typically use speech recognition algorithms and natural language processing (NLP) to transcribe spoken words into accurate text in real time. Speech-to-text software is commonly used in various industries for tasks such as transcription, note-taking, dictation, and accessibility. It can be integrated with other tools like word processors, customer service software, and medical or legal documentation systems. Many of these tools also offer features like punctuation insertion, voice commands, speaker identification, and multi-language support to enhance transcription accuracy and productivity.
Text Editors
Text editors are software applications that allow users to create, edit, and manipulate plain text files. They are essential for writing and editing code, documentation, notes, and other types of text-based content. Text editors typically offer basic features like syntax highlighting, search and replace, and line numbering for developers, as well as more advanced features like version control integration, autocomplete, and code folding. While simple text editors allow basic editing, more advanced versions are widely used for their versatility and customization options, especially in programming and content creation.
Text to Speech Software
Text to speech software is a type of software that enables users to input text which is then converted into a synthetic voiced output. This software can be used in different applications such as in communication, in education, and for accessibility purposes. Text to speech software also provides the option to customize the voice and speed of spoken words according to preferences, making it more effective for individual users. It has become increasingly popular due to its ease of use and effectiveness in both professional and personal settings.
Text Expanders
Text expanders are software tools that allow users to quickly create text by inputting shorthand abbreviations. Text expanding can help save time and effort when typing long phrases or sentences. The abbreviations are also customizable to better suit individual needs. Text expanders may be used for a variety of purposes, from writing emails to coding web pages.
Text Analytics Software
Text analytics software is a type of software used to extract and analyze data from text-based sources. It can be used to uncover meaningful patterns, trends, and insights from large amounts of unstructured data. Text analytics software typically combines natural language processing (NLP) and machine learning techniques to identify desired entities such as people, organizations, locations, topics, or sentiment. This technology can be used in a variety of industries such as healthcare, retail, finance and marketing for purposes like customer feedback analysis or opinion mining.
SMS Survey Software
SMS survey software enables businesses and organizations to create, distribute, and analyze surveys via text message (SMS). This type of software allows for easy collection of feedback from customers, employees, or other stakeholders in a quick and convenient way. SMS surveys are effective due to their high open and response rates, as text messages are more likely to be seen and read compared to emails. The software typically includes features like automated survey distribution, customizable templates, real-time data collection, and reporting tools to analyze responses. It is commonly used for customer satisfaction surveys, event feedback, market research, and employee engagement surveys.
AI Text Generators
AI text generators are software tools that use artificial intelligence and natural language processing to automatically generate written content. They work by analyzing existing texts and understanding the structure of language, then creating new sentences with similar meanings and structure. AI text generators can produce content ranging from simple phrases to complex stories depending on their programming and algorithms. In many cases, they are useful for quickly creating large volumes of written content in a relatively short period of time.
Business Text Messaging Platforms
Business text messaging platforms enable companies to communicate with customers and employees through SMS or other messaging channels in a professional, efficient manner. These platforms offer features such as automated responses, mass messaging, and two-way conversations, making it easy to manage large-scale communication. They often integrate with CRM systems, allowing businesses to track conversations, schedule messages, and personalize interactions based on customer data. With analytics tools, businesses can monitor message performance, engagement, and delivery rates. Overall, these platforms help improve customer engagement, streamline communication workflows, and enhance service delivery.
Rich Text Editors
Rich text editors are software tools that allow users to create, edit, and format text with various styles, fonts, and embedded media, making it suitable for documents, emails, blogs, and content management systems. These editors provide an intuitive interface with tools for text formatting (such as bold, italics, underline), paragraph alignment, font selection, and the insertion of images, links, and videos. Rich text editors are often used in web applications to facilitate content creation without requiring users to know HTML or other coding languages. They may also include features like spell check, auto-formatting, and collaborative editing for team-based content creation.
Text Message Archiving Software
Text message and SMS archiving software is software designed to preserve information sent or received through mobile devices, making it easier to search, sort, restore, download, and share archived data.
AI Video Generators (Text-to-Video)
AI video generators, also known as text-to-video software, are apps or software tools that can create videos using AI using a text script. Text-to-video software utilizes AI to process written text like articles, news, social media posts, text scripts, data, and more in order to generate a video based on that text. AI video generators can create high quality videos without the need of human editing.
SMS Marketing Software
SMS marketing software is a tool used to send text messages directly to customers. It can be used for promotional campaigns, customer service reminders, and more. Customers opt in to receive these messages from the business. The software also helps businesses track customer engagement with its analytics feature and automated responses. Overall, it is a useful way for businesses to connect with their customers in an efficient manner.
OCR Software
OCR (Optical Character Recognition) software is software that converts different types of documents—such as scanned paper documents, PDFs, or images—into editable and searchable text. OCR software analyzes the shapes of characters in the document and translates them into machine-readable data. This technology is particularly useful for digitizing printed documents, allowing businesses and individuals to archive, edit, and search through physical content more efficiently. By using OCR software, organizations can save time, reduce errors, and improve document accessibility while making information easier to manipulate and manage.
Speech Analytics Software
Speech analytics software analyzes audio recordings, typically from customer service calls, to extract valuable insights and improve business operations. By using speech recognition, natural language processing (NLP), and machine learning algorithms, these tools can transcribe spoken words, assess sentiment, identify keywords, and detect patterns in conversations. Speech analytics software is often used to evaluate customer interactions, monitor agent performance, identify customer pain points, and ensure compliance with industry standards. It is widely used in call centers, sales, and customer support departments to improve service quality, enhance customer satisfaction, and optimize training programs.
Transcription Software
Transcription software is software that transcribes audio or video recordings into text. It provides users with a range of tools to make the process easier and more efficient, including playback speed control, timing markers, auto-save functions and playback synchronization. Transcription software also typically offers advanced search features so users can quickly locate particular words or phrases within audio recordings. Lastly, many transcription programs offer the capability to share transcriptions in multiple file formats for use in different applications.
School Communication Software
School communication software and apps enable schools, school districts, and teachers to communicate with parents and students using a dedicated school messaging and collaboration platform. Parent-teacher communication apps and school communication apps offer different ways for school administrators and teachers to communicate important messages and share moments with students and families.
Appointment Reminder Software
Appointment reminder software allows companies to send messages and schedule activities with customers through text messages, email, or phone calls.
Medical Transcription Software
Medical transcription software is software used to convert audio recordings of medical professionals' dictated notes into written text. These tools are widely used in healthcare settings to create patient records, progress notes, discharge summaries, and other medical documentation. The software typically includes features such as speech recognition, medical vocabulary, and integration with electronic health records (EHR) systems, allowing for more accurate and efficient transcription. Medical transcription software can also assist in quality control by offering tools for editing, formatting, and proofing the transcribed documents. By automating parts of the transcription process, these solutions help reduce the time and effort required to generate medical documentation while improving accuracy and compliance with regulations.
Content Moderation Software
Content moderation tools enable organizations to moderate all types of content on their websites, community forums, social media channels, and more. Content moderation services and software offer user-generated content moderation, image moderation, comment moderation, video and audio moderation, profanity moderation, and use both humans and AI to accomplish effective moderation.
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  • 1
    TextUs

    TextUs

    TextUs

    TextUs is the leading text messaging service provider for businesses that want to engage in real-time conversations with customers, leads, employees and candidates. Text messaging is one of the most engaging ways to communicate with customers, candidates, employees and leads. 1:1, two-way messaging encourages response and engagement. Text messages help teams get 10x the response rate over phone and email. Business text messaging has become a more viable form of communication than traditional...
    848 Ratings
    Starting Price: $299 per month
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  • 2
    Text App

    Text App

    Text Inc.

    Text App is a next-generation AI customer support platform that unifies chat, email, WhatsApp, and Messenger into one intuitive workspace. Built for speed, empathy, and collaboration, it removes the need to switch between tools while streamlining every interaction. Powered by Text Intelligence, a self-learning AI engine, it automates repetitive questions, suggests accurate replies, and keeps every response on-brand and contextual. Intelligent ticketing and visual workflow automation handle...
    Starting Price: $25 per month
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  • 3
    InTheChat

    InTheChat

    InTheChat

    InTheChat is a cloud-based digital marketing customer service platform built for the enterprise. Trusted by industry-leading brands including JPMorganChase, Mayo Clinic, and Universal Studios Florida, InTheChat makes it easy for companies to connect with customers via SMS, social media, live chat, email, instant messaging, and chatbots. It also features enterprise-level tools such as performance reports, secure authentication, text analytics, and skills-based routing.
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  • 4
    Podium

    Podium

    Podium

    ... into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.
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    2,057 Ratings
    Starting Price: $399 per month
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  • 5
    LiveHelpNow

    LiveHelpNow

    LiveHelpNow

    • Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified...
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    15 Ratings
    Starting Price: $21.00/month/user
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  • 6
    Heymarket

    Heymarket

    Heymarket

    Heymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyone can get up and running fast and securely integrate the tools you use every day to manage customer relationships. Your customers are messaging across SMS, Facebook, WhatsApp, and more. You should be, too. Heymarket’s business texting app gives you omnichannel capabilities to reach your customers where they are...
    Starting Price: $49 per month
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  • 7
    Voizee

    Voizee

    Voizee

    Increase your revenue by connecting with your customers using a multi-channel conversational relationship platform. Connect with site visitors via: voice, live chat, two-way texting, video, and social messaging from one tool. Works at any website and helps to increase the conversion rate up to 75% Add a business line and virtual phone system to your personal phone using our web portal or mobile application. Setup IVR, build your call flow and enable call forwarding to make sure...
    Starting Price: $16 per month
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  • 8
    Myopolis

    Myopolis

    Myopolis

    A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting...
    Starting Price: $28 per month
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  • 9
    Alive5

    Alive5

    Alive Technologies

    .... Alive5 is a messaging platform that lets your staff text and chat from their laptops or smart phones. » Manage one main phone number or multiple direct lines. » Send one-to-one or bulk texts to a group of contacts. » Compatible with toll-free or local numbers. » Personalized responses based on visitor replies. » Better than forms for capturing leads. » Escalate requests to your human staff.
    Starting Price: $50 per month
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  • 10
    Live800

    Live800

    GoldArmor

    ... switch chats freely when faced with many visitor conversations from different sources and channels in the meantime. Put a large number of frequently-used texts, links and files in Live800 Frequent Response Suggestion box, so that agents can send to visitors with one click. More conveniently, Live800 can intelligently associate the desired answers when agents inputting texts. There’s no need to fish a needle out of the sea.
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  • 11
    Discord

    Discord

    Discord

    Discord is a free game communications app designed for both desktop and mobile platforms. Millions of players use the popular game platform every day to chat with friends over voice or text, or even stream gameplay in crystal clear quality for other Discord users. Not only can you organize a voice/text party in seconds, you can also use the service to find other players/teammates, search for certain types of groups/activities, or just talk games during your off time. The best part...
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    52 Ratings
    Starting Price: Free
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  • 12
    Kimoby

    Kimoby

    Kimoby

    Kimoby is your Dealership Engagement System (DES), designed to simplify and accelerate customer communication. It's a central hub that integrates with your DMS, offering: Effortless Texting: Two-way texting, automated messages, and translations make communication a breeze. Video to Customer: Build trust with videos! AI summaries and estimates speed up approvals. Simplified Payments: Accept and process payments quickly and easily. Loaner Management: Manage your loaner fleet efficiently, avoiding...
    Starting Price: $699
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  • 13
    Lime Talk

    Lime Talk

    Lime Inspirations

    Put Lime Talk online chat on your website or e-shop and give every customer a chance to get in touch with you and receive a reply in a matter of seconds. Lime Talk provides a real time overview of your website visitors along with useful information such as geographical location of every visitor, which product they are currently browsing, and other details. Lime Talk is mobile optimized and fully customizable: you can choose any color and any text.
    Starting Price: $4.20/month/user
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  • 14
    eGain Chat
    eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively. Rated #1 by analysts, it has been enabling businesses to transform chat customer support experiences for its customers for more than a decade. The live chat software is an integral part of eGain’s customer engagement software suite. It integrates seamlessly...
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  • 15
    SignalZen

    SignalZen

    SignalZen

    Provide fast and effective support with our powerful live chat widget. Customize it with all colors, text, live chat icons, etc. Do all this by using our administration console. With your defined templates, receive and answer to your Customer Support emails easier than ever by leveraging Slack or Microsoft Teams. Use all possible Slack or MS Teams integration attributes: interactive buttons, modals with information, commands and more to get the best products for your team. Translate to multiple...
    Starting Price: $25 per month
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  • 16
    HelpOnClick Live Chat
    HelpOnClick is a cutting-edge cloud-based live chat and help desk software solution for small and midsize businesses. Simple and intuitive, HelpOnClick helps merchants seamlessly communicate to their website visitors, thereby improving customer support and increase sales. The HelpOnClick Live Chat software offers a host of capabilities that include real-time traffic monitoring, customizable sounds, icons, and texts, virtual chat agent, and integrations with Facebook, Drupal, WordPress, Joomla...
    Starting Price: $12.00/month/user
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  • 17
    Quiq

    Quiq

    Quiq

    Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human...
    Starting Price: $250 per month
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  • 18
    iAdvize

    iAdvize

    iAdvize

    Let your customers interact with your brand just as they do with their friends and family. iAdvize lets you give your visitors a premium, rich, omnichannel messaging experience. Have your customers and prospects communicate seamlessly with your brand via text, voice, and video on their preferred channel. Put your visitors straight through to the best respondents. ibbü product experts, your connected in-store sales agents, service advisors, and AI-enabled chatbots are perfectly orchestrated...
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  • 19
    Conversity

    Conversity

    Aumenta Global Services

    ..., multi-level menus options to help your customers route chats to appropriate teams or departments. You can send info text via the menu options or gather user input before sending the chat to your support team. Conversity integrates with all popular CRM & LMS (Leads Management Systems) like Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, SugarCRM. Conversity also integrates with Content Management Systems like WordPress, Joomla, Magento, etc.
    Starting Price: $99.00/month/user
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  • 20
    Tendant

    Tendant

    Tendant

    Tendant separates personal communications and data from business communications and data. There is no access to an employee’s personal communications or data. A perfect solution for BYOD communications. Employees get the benefits of a business only mobile number without having to carry a second phone. Tendant consolidates communications between two parties into a multi-channel chat inbox. With Tendant, users only have to check a single place to read and respond to emails*, text messages...
    Starting Price: $99.00/month/user
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  • 21
    LINE

    LINE

    Naver

    Free Messaging Whenever, Wherever. Send free one-on-one and group texts to your friends anytime, anywhere! LINE is available for a variety of smartphone devices (iPhone, Android, Windows Phone, BlackBerry, and Nokia) and even your PC. Free Voice & Video Calls. Call friends and family as often as you want, for as long as you want. Free international voice and video calls make it easy to stay connected. Currently available for iPhone, iPad, Android, Windows Phone, PC (Windows and Mac), and LINE...
    3 Ratings
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  • 22
    Qonvo

    Qonvo

    ChatLogix

    Are you keeping up your side of customer conversations? Deploy Qonvo for free and start growing your business one conversation at a time. Chat With Your Customers via WebChat, SMS, Messaging Apps, Social Media and Email. Manage all customer conversations in one place. Qonvo is the multi-channel messaging app designed with your customers in mind. Regardless of how each of your customers chooses to communicate, your team can reply from Qonvo. It's as easy as texting friends and family. Qonvo...
    Starting Price: $67 per month
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  • 23
    MQTTCHAT

    MQTTCHAT

    MQTT CHAT

    A complete chat solution for your web site for $1 only. Add voice, video and text chat to your site. Revolutionize communication for your users, allow them to communicate, connect and collaborate with MQTT CHAT. All chat features are there with template choice: embedded or similar to Facebook. MQTT CHAT stands out by a cheapest price on the market ($1 per 1K users), You can try application for free for two years and only when you are convinced start paying. Easy integration with a few lines...
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  • 24
    Superchat

    Superchat

    Superchat

    Reach your customers on all channels, gain more ratings, communicate quickly and easily. Everything via one platform. The classic contact form is outdated. Create a direct line to your customers with the Superchat webchat. Make it easy for potential customers to get in touch with you - directly via your website. Reviews are the best way to build trust for your business. With Superchat, remind your happy customers to rate you via text - all from one inbox. The Superchat software is developed...
    Starting Price: €79 per month
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  • 25
    UJET

    UJET

    UJET

    UJET is a cloud-native, mobile-focused customer support platform helping organizations make support an integral part of their business by engaging with customers across all endpoints and channels. We are transforming customer interactions through integrated channels and integrated communications, modernizing the customer experience. Our tools offer a multichannel solution for voice, web, text and mobile app support. Customer support must be seamless for the consumer, must empower agents...
    1 Rating
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