[go: up one dir, main page]

Results for: customer

x
View:
Open Source Commercial

Suggested Categories:

Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
View more categories (20) for "customer"

121 Products for "customer" with 1 filter applied:

Sort By:
Landing Page Clear Filters & Widen Search
  • 1
    HubSpot Customer Platform
    ...Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community.
    Starting Price: Free
    View Builder
  • 2
    Act!

    Act!

    Act!

    Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results. Act! Advantage includes Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. ...
    Leader badge">
    40 Ratings
    Starting Price: $30.00/month/user
    Partner badge
    View Builder
    Visit Website
  • 3
    Bullseye Store Locator

    Bullseye Store Locator

    Bullseye Locations

    ...It's a comprehensive solution to manage all your location data and drive customers to stores, dealers, agents, and more.
    28 Ratings
    Starting Price: $225.00/month
    View Builder
  • 4
    GetResponse

    GetResponse

    GetResponse

    GetResponse provides all-in-one marketing software that empowers marketers, solopreneurs, coaches, creators, and small business owners with affordable, easy-to-use tools for email marketing, marketing automation, and content monetization. With over 25 years of expertise, GetResponse goes beyond email with tools to help grow and engage audiences, create and sell courses, and turn ideas into income. It’s the go-to solution for building a personal brand, selling products and services, and...
    Leader badge">
    1,459 Ratings
    Starting Price: $0
    View Builder
  • 5
    GemPages

    GemPages

    GemPages

    ...Drag and drop interface with no coding required (unless you want to) - Compatible with all themes and page types, including Online Store 2.0 - Integrates with 30+ third-party apps - User-friendly interface for customization - Responsive design across all devices Customize your site to fit your brand and drive sales with: - Customization options for any page type - 50+ pre-made templates catered to every marketing and sales need - 65+ elements in Library or add custom codes - SEO optimization features, including meta tags, alt-text, and thumbnail images - High-speed CDN, lazy loading, and preload resources for fast page loading - A/B testing and sticky add-to-cart options for conversion optimization - Professional live chat support team for assistance when you need it Choose GemPages for a site that represents your brand and drives sale
    Leader badge">
    24 Ratings
    Starting Price: $29 / month
    View Builder
  • 6
    SalesInvite

    SalesInvite

    SalesInvite

    ...With all the leading course features, you can deliver a life-changing experience to an unlimited number of members. Tracking all your analytics from visitors to paying customers, and your marketing statistics all in one place.
    1 Rating
    View Builder
  • 7
    HubSpot CRM
    HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. ...
    Leader badge">
    153 Ratings
    Starting Price: Free
    View Builder
  • 8
    Experiture

    Experiture

    Experiture

    Experiture makes it easy to create customer experiences with truly personalized omnichannel messages across email, web, mobile, social, and more. Experiture has pioneered a unified approach to enhancing the customer journey through targeted, real-time & trigger-based Email, SMS, Direct Mail, Social including Geo-location & push messaging from a single platform. We have deep experience in creating and delivering successful Omni-Channel marketing campaigns and solutions for organizations in Healthcare, Finance, Gaming, Automotive and many more.
    View Builder
  • 9
    Klickpages

    Klickpages

    Klickpages

    The tool you need to create landing pages, attract customers and leverage your business. Discover how simple it is to create pages , convert visitors into customers and grow your business. Choose your model. Choose from several proven high conversion models for your business. How Klickpages works - Customize your page. Customize your page. Edit texts, change colors, change images - all instantly on your screen.
    View Builder
  • 10
    Mobiz

    Mobiz

    Mobiz

    Mobiz is a hyper-personalized mobile marketing platform that elevates and innovates customer engagement with data-driven personalization. Using a dynamic landing page template library, users can create and send customized mobile marketing campaigns at scale and via SMS in a few easy steps - all totally code-free. The platform also offers a growth tool, helping users expand their subscriber list easily and compliantly.
    Starting Price: $20 per month
    View Builder
  • 11
    Omniconvert

    Omniconvert

    Omniconvert

    Optimize your customer journey with data-driven decisions. Serious eCommerce players become customer‑centric if they focus on what matters. Omniconvert is a growth enabler for serious eCommerce companies looking to become customer-centric. Behind data is the talent. We’ve been doing this for years. Omniconvert has helped global eCommerce companies become customer-centric through advanced segmentation algorithms, AB testing, web personalization, and web surveys. ...
    Starting Price: $299 per month
    View Builder
  • 12
    Witei

    Witei

    Witei

    ...Analyzing why your customers don't come back is a complicated process. Witei offers you a funnel tool with stages that you can customize to quickly detect what is not working in your business. With the ticket tool you can manage each case quickly and resolutely. For each problem you create a ticket.
    Starting Price: €25 per month
    View Builder
  • 13
    Resulticks

    Resulticks

    Resulticks

    ...Resulticks’ omnichannel audience data management platform doesn’t just integrate all your data. It is the integrated, scalable engine that transforms, augments, and activates big data to achieve a single, real-time customer view, enable sophisticated segmentation and personalization.
    View Builder
  • 14
    AGC ECOMMERCE

    AGC ECOMMERCE

    AGC ECOMMERCE

    ...Smoothest Drag & Drop Builder: Powerful drag and drop website builder gives you everything you need to succeed online. Engage With Your Customers. Never miss a lead and manage all your contacts from one place with your own Free CRM. Engage With Your Customers: Never miss a lead and manage all your contacts from one place
    Starting Price: $20 per user, per month
    View Builder
  • 15
    Go4Clients

    Go4Clients

    Go4Clients

    Automate customer engagement with our Drips technology. Go4Clients latest Drips feature uses a combination of SMS, Voice, Email, and Mobile Landing Pages to interact with your customers. Map out the customer journey and let consumers flow down your sales funnel automatically. Trigger messages with different channels based on a user's actions or no actions.
    Starting Price: $50 per month
    View Builder
  • 16
    inwise

    inwise

    inwise

    inwise is an all-in-one AI-powered marketing cloud tool designed to help businesses grow and connect with their audience. It simplifies direct marketing by offering features like popups, signup forms, and automated customer journeys to attract, engage, and convert leads into customers. With inwise, businesses can manage email marketing, WhatsApp & SMS campaigns, landing pages to boost sales, while also retaining customers through newsletters and personalized messaging. Trusted by thousands of businesses worldwide, inwise ensures data security with both on-premise and SAAS solutions, offering seamless integration with your existing data
    1 Rating
    Starting Price: $18.00/month
    View Builder
  • 17
    Deadline Funnel

    Deadline Funnel

    Smart Funnel Software

    Convert More of Your Leads Into Customers. Increase conversions and generate more sales with Deadline Funnel. Your subscribers can receive your best marketing message right when they’re most interested - instead of making them wait on your list and go "cold" until your next launch. Connect your email sequences to Deadline Funnel so each person receives your special offer with a unique deadline.
    Starting Price: $49 per month
    View Builder
  • 18
    Soffront

    Soffront

    Soffront Software

    ...We offer fully managed marketing services and an award-winning software platform to establish your brand, generate more leads, and close more sales. Bring over your existing customer workflows into your CRM software. Soffront will help you keep the workflows that work and improve the rest. Design different categories of workflows if you have different types of customers. Break down your workflows into stages and tasks to be completed for each stage. Create re-usable email templates for different stages of the workflow and automate customer follow-up with automated follow-up emails and newsletters. ...
    Starting Price: $15 per month
    View Builder
  • 19
    60sec.site

    60sec.site

    60sec.site

    ...Get feedback from customers by providing a link to a form. Or add a link to anything. No configuration is necessary. The form is already installed and set up. You can gather emails and download them to a CSV file. Custom scripts for chats, adv pixels, and advanced analytics. Simple and straightforward UI. Maximize your product sales efficiency with 60sec.site, create a digital product showcase in just one minute.
    Starting Price: $2 per month
    View Builder
  • 20
    Tarvent

    Tarvent

    Tarvent

    ...We are designed to be the easiest and most intuitive email marketing platform available, offered at a price everyone can afford. Tarvent simplifies advanced automation for marketers at all skill levels, helping businesses automate their processes, with 95% of our customers finding automations invaluable. Customers describe our interface as intuitive and the platform as simple and user-friendly, noting it's a powerful, affordable alternative to others. Our support is second to none, with 99% customer satisfaction, described by users as "great support," "stellar support," and "responsive support". ...
    Starting Price: $16/month
    View Builder
  • 21
    OutboundEngine

    OutboundEngine

    Elm Street Technology

    ...We get your business in front of the right people, every time using the marketing channels that matter most. See who’s engaging with your content and respond instantly with custom response templates and our mobile app.
    Starting Price: $199 per month
    View Builder
  • 22
    Launchrock

    Launchrock

    Startups.com

    ...Build a beautiful marketing page in minutes and begin building your audience before your next big launch. With a modern, block-based builder and fully customizable templates, building a launch-ready site has never been easier. Engage your customers directly using simple email capture, surveys, and custom social-sharing tools. Access a comprehensive suite of marketing tools including self-guided courses, masterclass videos, and over 1,000 how-to-guides. Never built a marketing page before? With our custom page builder, you’re covered. Spend less time building your page and more time capturing customers. ...
    Starting Price: $29 per month
    View Builder
  • 23
    Beacons

    Beacons

    Beacons

    ...Magic setup with AI. Answer a few easy questions, and our AI will design a personalized website just for you. Fully customizable. Customize from thousands of fonts, millions of colors, and unlimited layouts. Magic setup with AI. Answer a few easy questions, and our AI will design a personalized website just for you. Fully customizable. Customize from thousands of fonts, millions of colors, and unlimited layouts. If you create online, you need a home online. Everything you need to get started!
    Starting Price: $10 per month
    View Builder
  • 24
    Yext

    Yext

    Yext

    ...Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.
    1 Rating
    View Builder
  • 25
    EngageBay

    EngageBay

    EngageBay

    ...With the free CRM and sales automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life. And finally, with the free live chat and helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize, and solve customer support tickets in minutes.
    Leader badge">
    108 Ratings
    Starting Price: $10.79/user/month (biennially)
    View Builder
  • 26
    GoHighLevel

    GoHighLevel

    HighLevel

    ...HighLevel is a Full Suite Platform for Agencies. Included in the Platform is a full featured Page Builder to capture leads. Our intuitive platform allows you to create full featured websites with custom menus. Create high-performing and captivating landing pages all in one place. Built right in is the ability to capture leads through Surveys and capture forms. You can integrate directly with our page builder or embed them on your own sites. The major step for many business is to capture appointments and request appointments. We've built our own calendar application within HighLevel.
    1 Rating
    Starting Price: $97 per month
    View Builder
  • 27
    Kartra

    Kartra

    Genesis Digital

    ...Amazing drag-and-drop page builder with hundreds of professionally designed templates. Ultimate flexibility and 100% mobile optimized. Build your leads, prospects and customers database. Organize them in theme groups via lists and custom tags. Engineer a multi-page funnel flow to convert visitors into leads, leads into customers, and customers into recurrent clients! Create live or automated email/SMS marketing campaigns to communicate and engage with your user base. Deliver your content, course or training material with our professionally designed, drag-and-drop membership portal builder.
    1 Rating
    Starting Price: $99 per month
    View Builder
  • 28
    Unicorn Platform

    Unicorn Platform

    Unicorn Platform

    Unicorn Platform's latest AI version offers cutting-edge technology that revolutionizes website building. Their AI-powered block editing makes customizing content based on your landing page needs effortless. Additionally, inserting custom HTML code is made easy with AI assistance. The AI-generated content feature streamlines the process of adding pricing plans, reviews, features, and FAQs. Say goodbye to grammar errors as correcting them across the entire page is now quick and simple with AI. ...
    1 Rating
    Starting Price: $8 per month
    View Builder
  • 29
    Pagemaker

    Pagemaker

    Pagemaker

    Never hire a designer or developer again. Build faster, smarter, and mobile-first. Create a better customer experience and boost conversion rates. Build your web pages in our mobile-first editor and increase conversion rates by creating a better customer experience. Create web pages in minutes with pre-made modules and one-click editing technology. Increase conversion rates with our mobile-first editor. Focus on mobile traffic and create a better customer experience. ...
    Starting Price: $20 per month
    View Builder
  • 30
    Jumplead

    Jumplead

    Jumplead

    Convert visitors into leads and nurture them into customers. Landing pages and forms. Email marketing. Marketing automation. Lead Management. Live chat & Messaging. Generate and nurture more leads, all the tools you need to grow your business. Boost your website's lead generation by combining lead forms, overlays and landing pages with follow up automations. Every day, potential customers pass through your website as they research their next purchase.
    Starting Price: $49 per month
    View Builder
  • Previous
  • You're on page 1
  • 2
  • 3
  • 4
  • 5
  • Next

Related Categories