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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
1475 Products for "customer" with 2 filters applied:
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1
VTS Systems
VTS Systems
VTS Systems is a long-term provider of enhanced towing, recovery, and vehicle storage facility software. Our customers say our software and technical support lead the industry. We are cost-effective, user-friendly, and backed by renowned customer service. Most of our team are state-licensed “Incident Management” certified driver/operators and/or state-licensed VSF management certified. VTS CLOUD – With 30 years of software knowledge and development and more than 20 years of tow industry know-how, VTS Systems continues to meet the industry’s needs by its continued development of the next generation of web-based technology, We automate the process from the moment the phone rings through to the auction or public sale of abandoned vehicles. ... -
2
LMX Systems
Aeon Development Group
...Our software will improve the experience of working in the Logistics Industry. All across the board – from taking pickups, dispatching, invoicing – and more. Open a quote, and convert it to a shipment in minutes. Manage customer information. Primary data entry point of customer data ensures a smooth flow of information through your process. Fast, reliable data access is what LMX is all about. We created LMX to be a hybrid web and desktop application that is deliverable on the desktop and beyond. LMX provides clear and reliable data with fast access and unprecedented visibility. ... -
3
Info-X TMS
Info-X Software Technology
...We specialize in transforming logistics companies using a mix of cutting-edge automation technology, process re-engineering and global service delivery. We are proud to be part of many success stories and our customer-centric approach keeps us in the forefront of the Logistics Internet Revolution. We have been transforming global logistics companies with customized bespoke solutions, helping them lower costs, improve service, gain supply chain control and visibility. Our integrated digital logistics platform enables NVOCCs, Freight Forwarders, Shippers and Carriers to transform themselves and help achieve autonomous Logistics. -
4
Triple PC Fuel System Software
Triple PC
Triple PC Ltd. is an Ontario-based software development company with more than 25 years of programming experience in the fuel-oil industry. We have been listening very carefully to what our customers say and are continually working to better meet their needs. Our staff are all trained in the field to better assist with friendly and competent online support. A fully tailored customer-oriented fuel oil management system designed by the fuel oil industry to serve all users, from small independent dealers to large multi-user corporations. ... -
5
ProgressionLIVE
Diffusion Solutions Integrees
...Indeed, it is exactly like creating a work order on a sheet of paper, but in much less time! Selecting the date of the appointment, the assigned employee, the description, the customer and the location of the task has never been so quick! Fill out your work orders on our mobile application. Press On the way to notify your customer by SMS. On site, do the work and add photos, notes and products to invoice. Once completed, have the client sign. He will receive a PDF copy by email. -
6
eFreight Suite
New Age Software & Solutions
...Our relentless focus on incorporating all the business's functionality needs has enabled our clients to manage their business at ease and ensure robust automation of their processes. With all the requisite integrations and interfaces, eFreight Suite helps end-customers and shippers to easily track, transact, and manage all their shipments all in one platform. As a pioneering cloud software built with the deepest domain expertise, today eFreight Suite is the ubiquitous choice of customers across the spectrum. It has won rave recognition for its comprehensive functionalities and how its financial system ensures that there is only one version of truth on the platform and for the business. -
7
Savant Warehouse Management
Savant Software
Our team of logistics professionals is skilled at working with customers to understand your business processes, identify choke points, and implement our real-world solutions that will improve the profitability of your distribution operations. From our sales staff to service consultants, we use a proven customer methodology developed over the years that reduces sales cycles, minimizes risk, shortens implementation time, and ensures your business objectives are met.Starting Price: $10000.00/one-time/user -
8
Datatrac
Datatrac
...We develop market-leading technology that addresses the unique needs of last mile carriers. Utilizing over 40 years of experience, we continue to use our knowledge to create innovative products that help our customers grow and optimize their businesses. -
9
ParcelPerfect
Parcel Perfect
...Expertise in software development is obviously a key element in our product, but it is the insights we provide behind the role of this technology that ensures we remain relevant and practical. Our focus is always on the needs of our customers. As a result, we are continually updating our software, based on our insights and the feedback we receive from each client. Parcel Perfect is now licensed to a range of courier companies all over Southern Africa, as well as the UK, Europe, USA, Australia, Singapore, Hong Kong and mainland China. Each of your customer entries contains a list of all addresses from and to which they have shipped. ... -
10
Accord WMS
Business Computer Projects
...Our Accord Voice WMS is proven to transform businesses into a real-time, paperless operation. As a result, our customers have reduced costs, improved accuracy and increased productivity throughout their supply chain. -
11
YardView
Cypress Inland
We utilize the world’s most comprehensive and broadly adopted cloud platform to provide our customers with our cloud based yard management software system. Our infrastructure ensures you have the highest levels of security, your data is protected, and your system is always available for your operations, staff, and customers. YardView provides a cloud-based, best-of-breed yard management software program that will help fix your yard quickly and it can be installed in weeks. ...Starting Price: $900.00 base -
12
OAS Freight
Office Automation Systems
...OAS Freight is a full-featured freight software application which Freight Forwarding companies use as the backbone for their successful operations Other than logistics software, OAS also provides a number of other tools for the international trade and transportation industries. Online Tracking and Booking, International Trade Software, Warehouse Software, and Customs Filing Software are just some of the products that OAS provides. In addition, OAS is available to add custom features to existing products, or create a new product to your specifications. OAS provides more than great freight software and service for OAS Software products. OAS also provides hosting services, making Wide Area Networking easy and cost-effective for our clients. -
13
Manhattan SCALE
Manhattan Associates
Today’s commerce revolution has created unprecedented challenges for companies seeking to meet the ever-changing demands of a digital world. With customer expectations around speed of delivery continually upping the ante, the pressure is on distributors to constantly increase performance. That means supplying more channels from a single inventory, with current or reduced staff, while delivering an exceptional customer experience, at a faster, more efficient pace. Technology can help meet these goals, but it takes expertise to conquer new challenges with wearable devices, intelligent integration between those devices, ease of access, and the general push to an “always on, always optimizing, always current” warehouse management solution. ... -
14
Softshop
Arkosoft
...The statistics are important for the management of a company; With Softshop you can display all the details of the sales, the stocks of products in the warehouse or the returns made by customers. All through very detailed reports, thanks to which you can learn about such purchases made by specific customers or products from specific categories. Are you thinking to make your online stock? With Advanced Softshop you have solved the problem. -
15
Intelligent Audit
Intelligent Audit
...Intelligent Audit is an industry leader in the data analytics, business intelligence, and freight audit business, with a wide range of services available to clients looking to reduce costs, improve customer satisfaction, and discover new strategic opportunities to apply across their organizations. Leverage Intelligent Audit’s deep industry knowledge to gain valuable insight and a trusted partner that you can think of as an extension of your team. -
16
TraciFy
PetroClick Logistics
...Our technology is supported 24/7 by a team of experts in operations, marketing and technology. Our growing number of contact centers provide true experience to our customers at their own localities.Starting Price: $9.99 per month -
17
DocuClass
Cima Software
...Instant access to information from anywhere, at any time. Control access and permissions to allow your system to comply with custom configured rules and regulations. Eliminate manual tasks, reduce operating costs. Companies that have successfully implemented DocuClass to optimize information management within their business processes. -
18
Shuttle Management Software
GVSoft
...The software allowed to handle a web reservations create by customer directly from web interface. Portal design is dynamic and allowed to be modified from the software. Please try the links below. -
19
LoanerTrak
Burns Technologies
Powerful, purpose-built loaner distribution management software for any size loaner department. Automatically synchronize data between LoanerTrak and your company's main ERP system. Automatically email customers, field reps, managers at selectable checkpoints. Host data and apps on your servers or ours. There are a full range of features to handle all aspects of Loaner Inventory Management, developed over decades of hands-on experience working alongside actual Loaner Technicians. Numerous built in functions automate many manual steps for the user, but one of the most powerful features of LoanerTrak is the ability to schedule loaner sets in seconds. ... -
20
Cabrella Shipping Insurance
Cabrella Shipping Insurance
Cabrella software can address the needs of any company whether you are a business with shipping & insurance needs or one that has the logistics covered but requires custom & specialized insurance options for your valuable contents. Our software gives you the ability to ship, insure, track, manage risk, file claims, build customized reports and more - all through a user-friendly platform. Access valuable risk intelligence based on losses by particular buyers, carriers & services as well as city, state and country. ... -
21
Alchemy TMS
ALC Logistics
ALC Logistics provides web-based Transportation Management System designed and customized to meet your unique transportation management needs. Backed by 43 years of freight transportation industry expertise, we understand the demands and challenges you face every day. Our software is designed to help you effectively and efficiently address those demands by simplifying the processes involved in managing your transportation and supply chain network. -
22
US Fleet Tracking
US Fleet Tracking
Providing GPS tracking and asset management to help thousands of customers save time and money by keeping track of their assets, LIVE. Our internet-based tracking system gives you full access, full control, anywhere from any device. As the manufacturer we guarantee unmatched quality and reliability. Put the power of data to work for your business. Our reports will save you time and money. Breaking down the important details quickly, while allowing you to schedule and customize reports to meet your fleets needs.Starting Price: $29.95 per user per month -
23
NewCold Automated Cold Storage
NewCold
...In the supply chain we a constantly looking for solutions to deal with consolidations and relocations, labor shortages and increasing demands for sustainability. From the moment a pallet enters the warehouse it is put onto a conveyor system to find its way in the warehouse. Often the automation starts already at the customer’s production facility where conveyor systems are put in place to automatically stage pallets for loading onto an automated trailer. Full truck loads are then shuttled to NewCold’s facility and there unloaded automatically again. -
24
Optiyol
Optiyol
...Free up planning time to focus on new ideas. Do More at Lower Cost. Lower fleet size and fuel costs by optimized planning. Better match and schedule jobs to field teams. Make more customer visits without new investment. Improve Customer Experience. Be on-time, reduce delays and eliminate repeat visits. Provide visibility on the status of orders and fleet. Offer more competitive prices through reduced costs. Better Your Community. Reduce harmful emissions to protect the environment. Eliminate unnecessary vehicles and reduce traffic -
25
Chekku
CodeRoasters
...Chekku allows you to have control with complete records and photographs of each visit which becomes a support for both the seller and the sales manager. In addition, it allows to program the tasks of the team, mobile assistant, have GPS tracking of the sales force, generate reports instantly and track key customers. -
26
WSX Dispatch Software
Asset Forestry
...Increase fleet capacity and reduce fleet mileage. Counter rising transportation costs Collaboratively maximize productivity between multiple. Central Dispatch operations. 3PL Central Dispatch Management. Customers have typically used our management services to bring order and transparency to fragmented wood supply and transport operations. Our knowledge and guidance results in step-change improvements in customer service and efficiency gains all along the supply chain. Logistics Process Evaluation & Design. Our unique value lies in our breadth of logistics expertise. ... -
27
BUNDDL
BUNDDL
...With a few clicks, from the smartphone, the driver / delivery person can record the objects collected and delivered, assign them a tracking status, capture proof of collection or delivery, take photos in the event of an anomaly. Real-time traceability of packages between the collection point and the final customer delivery.Starting Price: €30 -
28
System TMS
System TMS
...Upload all documents and determine the expiration date of your licenses and rest assured that you have everything under control. Our TMS solution helps you organize all the transportation of your customers and effectively manage the drivers in your fleet. Quickly match load and driver availability to ensure you are providing the best possible service to your customers. Driver management is an important part of the truck business. Always know where your driver due to the tracking system. All the driver data stored on the system and upon the expiration of driver’s license, medical checks and so on, you will always be aware of their expiration.Starting Price: $1 per unit per day -
29
Verts Courier ERP
Verts
...Streamline and automate all front office, delivery, and back-office processes in order to manage day-to-day courier operations efficiently. We understand that the courier industry is defined by accuracy and timeliness of package delivery with high customer satisfaction. -
30
Pingdelivery
Pingdelivery
...Delivery process of every vertical has its own differences and requirements. We get involved to your business and customize it. We provide you with added value functions only.