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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
1424 Products for "customer" with 2 filters applied:
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1
OTO
OTO Global
...Oto receives the order info and assign it to the nearest store / warehouse. We smartly convert your customers location into google maps coordinates and automatically assign it. -
2
i-delivery.app
Brandingkey
...Backoffice. Billing of delivery services. Attendance management for drivers. The easiest and most optimal way to deliver shipments, plan routes and manage the billing of customers and suppliers: with the possibility of monitoring the individual driver, the various collection stations and the optimal route calculated based on the distance of the destinations, it is proposed as the More complete app. Reports and draft invoices can be generated complete with details of the date and time of each shipment for both customers and drivers. ...Starting Price: $99 per month -
3
INControl
Tracer Workflow
...) - Workshop (Job cards, Timesheets, Parts, Repairs, Maintenance) - Supply Chain (Purchasing, Inventory, Warehousing, Reverse Logistics, transport) - Support Services (Support tickets, Customer issues, After sales service) - Asset Management (Maintenance, Renewals, Services, Inspections, Licenses, etc.) - HR (Leave, Expenses, Equipment issue, recruitment, Reminders, etc.) - Reporting (Power BI dashboards, Big screen reports, Detail reports)Starting Price: $75 per user per month -
4
CloudWadi Logistics Software
Cloud Wadi
Online cloud software for freight forwading and logistics companies. Includes: Customer relationship management, pricing and quotation system ocean, air and land freight operations, FCL, LCL, custom clearance, cargo tracking, invoicing and you can extract all documents you need. Integrated business management software for thousands of customers, including ERP / Financials, CRM and your special business operations with real-time dashboards, reports and workflow management. ...Starting Price: $35 per user per month -
5
GullsEye
GullsEye
...Just in time work orders to your cranes, trucks, weighbridges and gates. Start , pause or cancel operations. Simulate the operation plans and analyze operation efficiency. Define your services, define customers, agencies, liners, subcontractors. Manage quotations and contracts. Create customer invoices automatically and auto-notify customers about their operations. -
6
Centiro
Centiro
Increase your sales and conversion rate by dynamically offering the right service, with a promise you can keep. The best of Centiro is the ability to issue a precise lead time promise based on real carrier and delivery network data. We help customers reach a sweetspot where consumer convenience meets network efficiency by blending your own network of service points with carrier networks and other partners. You can design and fit the right parts in the right places based on your web site, process and surrounding environment. Making sure the customer of a delivery is kept in the loop is a matter of convenience, good service and economy. ... -
7
ARTA
ARTA
...We support sellers who want to launch or scale quickly—without building out a logistics infrastructure or utilizing internal resources. Learn how ARTA supports customers across the world. -
8
CorporateCarOnline
CorporateCarOnline
...CCO’s web-based limousine software helps operators streamline their reservation management, dispatching, scheduling, invoicing, and many other key components to daily operations. CCO not only stays atop the industry standards to provide the most up-to-date software versions, we additionally strive to provide world-class customer service. When your operation utilizes CCO, you're backed by our renowned Customer Service and Support team. From your software set-up, to training, to on-going service and support, we've got you covered, and have an industry leading 98% customer satisfaction rate to back it up. Whether you’re a pioneer of the industry, just getting started, or simply contemplating joining the ground transportation industry, CorporateCarOnline has the right solution for your operation. -
9
Nuvocargo
Nuvocargo
Door-to-door shipments between Mexico, USA, and Canada, fast and simple. Reliable carriers, competitive prices, and dedicated bilingual experts to give you back time and energy. We're a licensed US customs broker and work with a network of trusted customs partners in Mexico. Work with us to be fully compliant with the fast-changing customs regulations. Protect your valuable cargo. We provide you with the most comprehensive cargo insurance for Canada/US/Mexico cross-border freight on a per load basis. Get the financing you need to grow your business. ... -
10
Trimble Visibility
Trimble Transportation
...These details provide a centralized, 360° view of the supply chain that shippers can use to better plan staff schedules while allowing carriers and brokers to offer top customer service. Access key load data and reduce the time your team spends making calls, digging through files, etc. to check load statuses. Give your shipping partners real-time access to the load details they expect to receive via a trusted, intuitive platform. Trust Center extends customer benefits by offering the additional security that Trimble customers expect thanks to the ability to define and control where their data is sent. ... -
11
Logistream
Logistream
Book containers, manage equipment, exchange shipping instructions, give your customers real-time updates, and manage accounting of your cargo shipments. Seamlessly generate and send the Bill of Lading and many other shipping documents. Send scheduled or ad-hoc custom branded email and text notifications straight from the system. Benefit from pulling advanced reports from your booking data to understand your business operations and strategically improve them. -
12
Shadowfax
Shadowfax
...Nurturing strong bonds & delivering an outstanding customer experience is the hallmark of our services. The customer is at the heart of our business ecosystem. Never-ending chain of original ideas set to revolutionize the industrial landscape through robust logistic solutions. -
13
Shyplite
Shyplite
...Multiple easy payment options. No subscription. No Platform handling fee. No Hidden Charges. What you see is what you get! We keep your customers and you, both, updated on the status of the package-in-transit via automated email and text notifications.Starting Price: $0.26 per 500 gms -
14
Intermodal Manager
Intermodal Manager
...Our yard operations module's intelligent algorithms take the guesswork out of gating and storing assets in your yard. E-receipts and automated stock reports keep you connected to your customers. Our M&R module is built for tablets. Use it out in the yard to assess container damage, add photos and build estimates as you go. EDI integration gets estimates to and approvals from your customers on the fly, so you can get on with the job at hand. Electronic Data Interchange (EDI) connects you electronically to your customers and suppliers, bringing about enormous benefits in accuracy, speed, and cost. -
15
DATASCOPE WMS
DATASCOPE WMS
With 21 years of intense R&D into DATASCOPE WMS for SYSPRO, this software is the most advanced WMS solution on the market for SYSPRO ERP clients. Our unique highly integrated solution offers our customers a solution that takes their distribution-intensive and manufacturing operations to world-class levels. DATASCOPE WMS is installed across the globe with implementation partners in the USA, Canada, South Africa, and Australia/New Zealand. Our new FAST TRACK SaaS solution offers the full software package to new customers with a simple online self-implementation process. ... -
16
Eurora
Eurora
...By optimizing the supply chain and streamlining operations with Eurora AI-based solutions, you can provide a seamless and enjoyable shopping experience, leading to increased customer satisfaction and a decrease in returns. Move parcels faster with compliance solutions and prevent unwanted hold-ups at customs with Eurora's customs software and seamlessly collect duties and taxes with Eurora Collect. Benefit from best-in-class compliance solutions to keep up with regulations like ISC2 or ViDa, ensure better user experience and compete with commercial carriers. ...Starting Price: €49 one-time payment -
17
cTrunk
cTrunk
...The software also includes a robust income and expense tracking feature, enabling sound financial management practices and enabling businesses to foster revenue growth. cTrunk offers real-time SMS and email notifications, which significantly increase customer satisfaction. By providing clients with continuous updates and access to various reports, cTrunk ensures that businesses can keep their customers well-informed with their courier delivery.Starting Price: $40/year/user -
18
Parcel Daily
Parcel Daily
COD (Cash On Delivery) is the delivery method where the customer will pay upon delivery. It can boost your conversion and revenue. Parcel Daily has successfully remitted more than RM 20 million to our users. Save more on delivery costs by choosing Parcel Daily. Our partners will come to you to pick up your outgoing parcels. Reach a larger audience by offering nationwide delivery. Our customer support team is always here and ready to help you.Starting Price: $10.52 per 3kg -
19
SanTrans
SAN Softwares
...Create a dispatch entry in SanTrans to verify the vehicle's challan and view all bookings associated with the vehicle. Route payment enables users to input the advance amount and fuel provided to a vehicle for a specific booking and dispatch. GR/Builty is considered a customer booking that SanTrans can manage, with billing depending on the recipient. SanTrans provides a lead management feature to handle transporter leads from platforms like Indiamart, Justdial, and other lead portals. Optimize logistics operations with accurate insights for enhanced efficiency and customer satisfaction. Streamline operations with key insights tailored to your operational team's needs.Starting Price: Free -
20
TrackoMile
TrackoBit
...Optimize your last mile without getting out of your comfort zone. Last-mile delivery is a bigger sector with multiple segments. However, two crucial facets remain common across segments, faster deliveries and customer experience. TrackoMile ensures your riders and field staff always stay on the right and the most optimized route, keeping customer experience at the core of our product. Dispatchers are well-equipped to make last-minute changes to the trip, squeezing in the ad-hoc orders with absolute ease. The last mile is the most expensive leg of the delivery hierarchy, hence leaving the most scope for optimization. ... -
21
Solvo.ai
Solvo.ai
Combining artificial intelligence with human expertise to empower efficient, profitable, and confident decision-making at scale. Faster handling of customer requests through automation and control of pricing policies. Dynamically updated price suggestions and active learning from real-time market feedback. Clear commercial steering and data insights that help you grow and protect your margins. Trained on real data, our AI models guarantee robust and powerful performance. Find the optimal pricing strategy by gaining insights from complex, historical, and real-time customer buying behavior, and adapt it to rapidly changing market insights. ... -
22
Routezilla
Routezilla
...Simply input your services, hours of operation, and service areas into Routezilla. Customers simply enter their address into Routezilla and are sent times when your team will be in your customer's area. Your customers book based on your team's schedule and are automatically sent appointment reminders. Say goodbye to the endless back-and-forth when scheduling appointments!Starting Price: $19 per month -
23
MindCloud
MindCloud
MindCloud is a software company that builds and maintains custom connections between your software and other platforms so you can eliminate manual data entry and start automating and scaling your business. As technology continues to advance, the modern business owner is using more and more online software tools to manage their business. MindCloud creates a seamless flow from one software platform to the next, saving time and money by connecting your software and automating your business process. ...">
Starting Price: $625/month -
24
SKUBIQ
SKUBIQ
SKUBIQ is an endeavour to provide a single point operating platform for all the warehouse management needs, earned through months of research & development, and years of listening to our customer feedback and prospect requirements. SKUBIQ caters SMB’s and eCommerce business through a wide array of integrations with sales and delivery channel applications to seamlessly serve their customers. And all this at a low total cost of ownership.Starting Price: $24/month -
25
DispatchTrack
DispatchTrack
...Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,000+ global customers, including Wal-Mart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver. -
26
SmartFreight
WiseTech Global
...With SmartFreight, organizations reduce transport costs, eliminate manual errors, and improve customer experience through accurate tracking and timely delivery notifications. From small businesses looking for carrier choice to large enterprises managing complex logistics networks, SmartFreight delivers end-to-end shipment visibility and smarter decision-making for freight management. -
27
SkyBitz
SkyBitz
...Since 1986, we have focused on delivering real-time asset monitoring solutions to customers. With 1.3 million subscribers using our solutions, we provide meaningful financial and operational returns through the use of IoT technologies. -
28
Descartes Aljex
Descartes Systems Group
...It’s more robust than anything in the industry. Aljex TMS is color coded, user friendly, with a tool bar that keeps you organized. Filter options to define exactly what you need to see and search all loads by customer. Use Aljex home page designer and create custom pages for specific customers and export their reports. We provide tools for accurate invoicing, accounts payable and receivables. Quickly see credit limits, thresholds, and online tracking. Automated population of your most critical data, right where you are. View completed and scheduled payments, service ratings, and more. ...Starting Price: $290 per month -
29
fLex Solutions
CON-LINQ
Outperform your competing freight forwarders by offering your customers in-demand online calculation, comparison across all transport modes, and easy quote collaboration. Only by getting 1 new IT solution. We help you automate tedious tasks, e.g. endless emails and too many hours spent in outdated Excel sheets. Our customers only spend 10% of the time updating quotes, compared to quoting in Excel or from TMS systems. -
30
Helios
Kale Logistics Solutions
...Transporters/Fleet owners with a large number of fleet need to service their network in a time efficient manner with adequate control on placement & movement of vehicles. This becomes increasingly challenging due to external constraints like expensive fuel and relentless price pressure from customers and competition. Any idling or underutilization of resources can incur significant overheads to the transporters/ fleet owners. The need of the hour is to get real-time control on costs, leverage all cargo placement opportunities and offer visibility to customers. This is where transportation companies need a modern IT system to cater to all functions of their organization in an integrated manner. ...