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Compare the Top Incident Management Software in Mexico as of October 2025 - Page 6

  • 1
    OnSolve

    OnSolve

    OnSolve

    Pinpoint and respond to threats that impact your people, places and property – quickly, accurately and reliably. Every minute counts™. That’s why OnSolve prioritizes speed, relevance and usability to help our customers achieve the best possible outcome when a critical event occurs. Communicate faster to the right people on any device. Quickly activate crisis response plans and collaborate in real time. Filter out irrelevant data to make informed, proactive decisions. Deliver customized incident plans and task assignments to ensure appropriate action. Identify all active incidents at-a-glance using the risk intelligence dashboard. Enhance the alert send process to improve response times. Access business continuity plans anywhere via a mobile app.
  • 2
    OTRS STORM

    OTRS STORM

    OTRS Group

    SOAR software benefits your analysts, SOC and overall organization through automated workflows and built-in intelligence. Activate the right tools and people instantly – get all hands on deck fast. Automated IT security processes – no mistakes, no delays. Prioritize, assess and manage threats faster – focus on what matters most. Create audit-proof documentation as you work – guard against future threats. SOAR software is a platform used by security operation centers, CSIRT, PSIRTS and other security teams to keep people, processes and tools safe. The incident management software uses automated incident response processes in order to ensure that security and operations teams quickly mitigate threats. Eventually, the speedy orchestration of all security operations and services results in solutions. To prevent future incidents, SOARs document all response activities in an uneditable way, ensuring that case response is available for forensic evaluation.
  • 3
    RevDeBug

    RevDeBug

    RevDeBug

    Out-of-the-box debugging for microservices. Instantly find the code that broke your service, even for hard to reproduce errors. Understand every request, every outlier, every problem without additional logging and error reproduction. See the root causes for each error with full context from logs, metrics, traces and failed code execution. End-to-end tracing with automatic instrumentation – see logs, metrics, traces and failed code execution history. In-depth performance monitoring. Quickly identify and remove application bottlenecks. Real-time topology discovery with full dependency visibility across all services. Highly customizable dashboards and notifications to spot problems before users report them. Automatically document failed tests and errors. Make every failure actionable and easy to debug. Create a fast feedback loop between testers and dev teams throughout development cycle.
  • 4
    Blameless

    Blameless

    Blameless

    The Blameless SRE Platform empowers engineering and DevOps teams through incidents, retrospectives, and detecting the interesting patterns. With the right data, of course. Focus on critical journey paths and set the right service level objectives. Communicate accurately when incidents occur and change. No context switching. Stay in your favorite tools with Blameless running in the background - catching all tasks, follow ups, and insights. Detailed retrospectives inform everyone from devs to executives. Know your patterns and where to improve. Your customers will thank you for it. Balance reliability targets with feature velocity. Know when to push or pull back. Error budget informs all. Blameless integrates with tools for chat, alerting, metrics, ticketing, and more. Our experts help you get started in minutes.
  • 5
    Symmetry Incident Management
    Security and safety incidents occur every day at the workplace, and organizations must proactively investigate and manage them before they escalate into unmanageable and sometimes public predicaments that impact their brand and reputation. Whether it’s a defective light bulb in a parking garage or an active shooter situation, incidents must be properly managed, investigated, analyzed, and documented so companies can take the appropriate actions. Understanding how security officers conduct activities throughout the day can help an organization create efficiencies and save money. Understand how events unfold through configurable questions, instant notifications, computer-aided dispatch, and intelligent narratives with site-specific documentation, images, and videos. Understand the implications of each action taken during and after every event, allowing you to make informed, data-backed business decisions across resources, staffing, and reporting.
  • 6
    Cymune

    Cymune

    Cymune

    Incident response services are designed to assist in the remediation efforts following a cyberattack or similar damaging ordeal within a company’s IT infrastructure. Get rapid incident response services for your enterprise with our incident response 6-step plan. It helps to address a suspected data breach rapidly and minimizes the incident impact. Benefits of Incident Response with Cymune. Develop an effective breach remediation plan based on a definitive analysis of the nature and scope of the breach. Eliminate threats and prevent cyber attackers from maintaining an untiring presence on your network. Get access to a team of expert cybersecurity analysts and incident responders when you need them most. Field-tested methodologies based on standard and proven frameworks along with skilled and adaptive security experts. It’s time to take a proactive lifecycle approach and build a robust and agile foundation for your enterprise security program.
  • 7
    Nisoft Eclipse Suite
    Built with mobility in mind, the Eclipse Suite offers functionality that can be represented in numerous ways to display the appropriate information in the most effective format for the user level. Scalable software that has the flexibility to work in a large multisite environment as well as small single-site operations. The Eclipse Suite is designed with engineering and safety professionals in mind. Our intuitive UI allows your employees to leverage a powerful safety tool that complements, not complicates, your process. Reach your workforce easily with the Eclipse Suite's powerful toolset deployed in a browser. No requirements for 3rd party application distribution or costs to deploy. Create powerful digital safety solutions for your workforce, increasing employee engagement with important processes and procedures efficiently whilst ensuring the highest levels of compliance.
  • 8
    Intergraph Computer-Aided Dispatch
    Intergraph Computer-Aided Dispatch (I/CAD) is a suite of industry-leading incident management software. I/CAD features complete, integrated capabilities for call handling and dispatching, intelligent mapping, field communications, data reporting and analysis and application integration. I/CAD enhances the quality and availability of critical information, providing a common operating picture for intelligent response. With I/CAD, organizations can implement applications, interfaces, business rules and workflows that meet their specific needs, from single agencies to multi-agency communications centers to virtual consolidations and hub-and-spoke deployments for agencies sharing common systems.
  • 9
    ServiceNow IT Service Management
    Deliver resilient IT services and create experiences that help your teams be more productive. Resolve issues quickly and speed the pace of innovation using AI and machine learning, all from the simplicity of a single cloud platform. Remove complexity and consolidate IT services and tools, bringing together the applications your business needs to deliver modern IT experiences. Automate essential processes and run them from the Now Platform, a single system of action for the enterprise. Unburden your IT services staff and boost productivity. Identify, track, and resolve incidents efficiently with AI-assisted intelligence. Get instant resolutions to repetitive IT service tasks with natural language virtual agents.   ITSM includes powerful platform capabilities so you can optimize processes, create seamless experiences, and build new value through innovation. Transform your business with a single, unifying platform for the enterprise.
  • 10
    Zenya FLOW
    To learn and improve as an organization, a powerful incident reporting is indispensable. The simple and user-friendly reporting system Zenya FLOW is available when and where employees need it and will definitely increase the willingness to report. The incident management process should be logical: everyone should know at a glance who is expected to do what. Causal analyses result in lessons learned and opportunities for improvement. Zenya FLOW is also ideal for workflow management within organizations. It offers flexible possibilities to set up your own forms and workflows that suit your organization and processes. Perform root cause analysis with powerful tools, set out actions for improvement and keep an overview with real-time dashboards. Quickly and flexibly set up a variety of workflows to support your organization’s regular, recurring tasks.
  • 11
    Temperstack

    Temperstack

    Temperstack

    Automate service catalogs, alert audits & SLI reporting across your observability tools. Temperstack provides visibility, proactively surfaces issues, and enables collaboration across teams, from CTOs to SRE engineers. Control metrics, prevent downtimes, resolve issues, and improve your system's reliability. Visualize dependencies, streamline SLOs, and drive goal achievement. Ensure comprehensive monitoring, automate alerts, and reduce fatigue. Measure, streamline, and accelerate incident resolution. Facilitate postmortems, optimize configurations, and cultivate excellence. Temperstack integrates with the most popular monitoring tools, providing a unified command interface for all observability. Operates on top of most cloud providers. Integrate tools across the dev toolchain. Trained experts to guide you at any time. No infrastructure heavy lifting is needed.
  • 12
    Traced Security

    Traced Security

    Traced Security

    SaaS platforms are increasingly targeted by cybercriminals, resulting in severe data breaches. Understanding and mitigating these threats is essential for maintaining security. Complex SaaS environments obscure security threats. Achieving full visibility is crucial for identifying and addressing potential vulnerabilities effectively. Inadequate SaaS security can lead to non-compliance with regulations. Ensuring compliance is vital to avoid penalties and maintain trust. Weak data governance in SaaS can result in unauthorized access and data loss. Robust data protection measures are necessary to secure sensitive information. Achieve comprehensive insights, user behavior, data exposure, SaaS risks, and compliance with Cybenta AI. Enhance your SaaS security by prioritizing and addressing vulnerabilities with AI-driven analytics and automated remediation. Streamline the management and governance of apps and identities through automation and orchestration.
  • 13
    AWS Systems Manager
    AWS Systems Manager is a comprehensive solution that enables centralized visualization, management, and operation of nodes at scale across AWS, on-premises, and multi-cloud environments. It provides a unified console experience, consolidating various tools to facilitate common node tasks across AWS accounts and regions. With Systems Manager, you can automate routine operational tasks, reducing the time and effort required for system maintenance. It offers secure remote management of nodes without the need for bastion hosts, SSH, or remote PowerShell, simplifying operations and enhancing security. The platform also supports automated patching of operating systems and software, ensuring that your infrastructure remains up-to-date and compliant. Additionally, Systems Manager provides real-time insights into your node infrastructure, allowing for quick identification and resolution of issues. Its integration capabilities extend across hybrid and multi-cloud environments.
  • 14
    Cleric

    Cleric

    Cleric

    Cleric is an autonomous AI Site Reliability Engineer (SRE) designed to manage, optimize, and heal software infrastructure without human intervention. It operates as an AI teammate, capable of investigating and diagnosing production issues by integrating with existing tools like Kubernetes, Datadog, Prometheus, and Slack. Cleric autonomously investigates alerts, handling routine work so engineers can focus on development. It checks systems concurrently, surfacing findings in minutes instead of the hours it takes to investigate manually. Cleric reasons through problems it’s never seen before by forming hypotheses, running real queries with their tools, and only sharing findings when confident. It levels up with every investigation, learning from real outcomes to real incidents. By Day 30, Cleric can autonomously handle 20–30% of the time spent on-call, allowing your team to focus on fixes rather than repetitive alert triage.
  • 15
    Everest 7

    Everest 7

    Lynk Software

    Everest by Lynk Software, Inc. is a leading cloud-based complaint management and quality assurance software solution that supports mid-size and large organizations across a variety of industries. Highly customizable and easy to use, Everest helps organizations improve their service quality and increase customer loyalty by ensuring that every concern or issue is managed and handled in an efficient and timely manner. Everest users receive queries and customer complaints through various channels that include phone, email, mobile app, remote call centers, and the company’s website.
  • 16
    ClearView

    ClearView

    Castellan Solutions

    ClearView is a SaaS platform that helps organizations effectively manage their Business Continuity Management (BCM) activity, including risk management, business impact analysis (BIA), plan development, exercise/testing and compliance. It also supports incident management and emergency communication in times of need. ClearView is part of the Castellan family of business continuity solutions. Built for the evolution of business continuity towards a broader risk and resilience effort, Castellan’s new SaaS platform not only supports your organization during a crisis, but continuously, through all the ups and downs of normal operations. Leverage automation and intelligence to solve operational resilience, business continuity, crisis management, and emergency notification challenges in one centralized location so you can proceed with ease and confidence.
  • 17
    SpheraCloud
    Empower your business with actionable and measurable results and gain a comprehensive view of ESG performance and risk in real time. For generations, companies found it near-impossible to generate a holistic view of their risk profiles. Today, they have SpheraCloud®, an integrated ESG performance and risk management software platform. SpheraCloud is a key part of Sphera’s approach to addressing safety and sustainability issues before they even occur. It allows users to not only get the right information to the right people at the right time, but also empowers them to make better business decisions with its predictive and prescriptive capabilities. Many companies struggle to connect disparate data throughout their organizations and their value chains, and to communicate that risk efficiently and effectively. It’s hard to complete such an enormous task—without SpheraCloud. The innovative SaaS platform empowers your company to gain a comprehensive view of ESG performance and risk.
  • 18
    LogicHub

    LogicHub

    LogicHub

    LogicHub is the only platform that automates threat hunting, alert triage, and incident response. The LogicHub platform is the only one to marry automation with advanced correlation and machine learning. Its unique “whitebox” approach provides a Feedback Loop for analysts to easily tune and improve the system. Leverages machine learning, advanced data science, and deep correlation to threat rank each IOC, alert, or event. A full readable explanation of the scoring logic is provided along with the score, so analysts can rapidly review and validate results. As a result, 95% of false positives can be safely filtered out. Furthermore, new and previously unknown threats are automatically detected in real time, exponentially reducing Mean-Time-to-Detect (MTTD). LogicHub integrates with leading security and infrastructure solutions to provide a holistic ecosystem for threat detection automation.
  • 19
    Cofense Reporter
    Our SaaS-enabled email toolbar button lets your users report suspicious emails with one click, plus standardizes and contains the threat for incident responders. Your SOC gets instant visibility to real email threats, allowing your organization to stop them faster. To date, organizations have lacked an efficient process for gathering, organizing, and analyzing user reports of suspicious emails that may indicate early stages of a cyber attack. Cofense Reporter provides organizations with a simple, cost-effective way to fill this information gap. Cofense Reporter and Cofense Reporter for Mobile empowers users to proactively participate in an organization’s security program. By simplifying the process for employee reporting of suspicious email, Cofense Reporter makes it easy for your employees to report any suspicious email they receive.
  • 20
    StackState

    StackState

    StackState

    StackState's Topology and Relationship-Based Observability platform lets you manage your dynamic IT environment more effectively by unifying performance data from your existing monitoring tools into a single topology. Enabling you to: 1. 80% Decreased MTTR: by identifying the root cause and alerting the right teams with the correct information. 2. 65% Fewer Outages: through real-time unified observability and more planful planning. 3. 3x Faster Releases: by giving time back to developers to increase implementations. Get started today with our free guided demo: https://www.stackstate.com/schedule-a-demo
  • 21
    Status.io

    Status.io

    Status.io

    A platform designed for transparency. Keep your users in the loop during outages and maintenances. We take much pride in our infrastructure. The systems powering Status.io span across multiple regions and providers. Match your brand using simple design tools. Or go all out and bring your own code. Full support for complex distributed systems and multi-tenant infrastructure. We're always building and shipping. Expect constant improvements. Every status page comes with a unique API method for API consumers to retrieve the current status. Integrates with Librato, New Relic, OpsGenie, PagerDuty, Pingdom, Pingometer, Twitter and Uptime Robot.
    Starting Price: $79 per month
  • 22
    Cutover

    Cutover

    Cutover

    The Cutover platform enables enterprises to simplify complexity, streamline work, and increase visibility. Cutover’s AI-powered automated runbooks connect teams, technology, and systems, increasing efficiency and reducing risk in IT disaster and cyber recovery, cloud migration, release management, and technology implementation. As a centralized system of execution, Cutover differentiates itself with scalable and proven dynamic, automated runbook technology that transforms enterprise IT operations with a new way of working. Cutover enables the creation of a template library of comprehensive, executable, and auditable runbooks covering the entire IT infrastructure. Cutover is trusted by world-leading institutions, including the three largest US banks and three of the world’s five largest investment banks.
  • 23
    OneTrust Tech Risk and Compliance
    Scale your risk and security functions so you can operate through challenges with confidence. The global threat landscape continues to evolve each day, bringing new and unexpected risks to people and organizations. The OneTrust Tech Risk and Compliance brings resiliency to your organization and supply chain in the face of continuous cyber threats, global crises, and more – so you can operate with confidence. Manage increasingly complex regulations, security frameworks, and compliance needs with a unified platform for prioritizing and managing risk. Gain regulatory intelligence and manage first- or third-party risk based on your chosen methodology. Centralize policy development with embedded business intelligence and collaboration capabilities. Automate evidence collection and manage GRC tasks across the business with ease.
  • 24
    Compliance Foresight

    Compliance Foresight

    Whitehats Cybertech

    Whitehats is fast moving towards digital era, so we are focused on creating a secured atmosphere for secure business transactions. We are ethical hackers who just follows hacking methods to keep you safe and secure. You conduct your business, we will secure you. Just make friends with us and enjoy your digital security journey card data discovery tools. SMBs and SMEs are the backbone of the Indian economy.They play a crucial role in uplifting the economy of the nation while providing employment to millions of Indians, especially in the rural and semi-urban regions of the country. In today’s digitization world, SMB and MSME onboarding is the major challenge for them due to less resources available. Security being the prime focus in digital journey.
  • 25
    PRATUS

    PRATUS

    Disaster Tech

    The incident management workspace in PRATUS™ uses advanced data analytics to give disaster and crisis managers situational awareness and decision science tools in a collaborative, Microsoft Teams integrated environment. Disaster Tech's patented technology provides impact-based risk assessment to critical infrastructure with a focus on power outage prediction in support of business and mission continuity. Agencies and organizations use Pratus to be smarter when preparing for, responding to, and recovering from crises. The exercise workspace within PRATUS is used to plan, manage, and assess military and government exercises in a centralized and collaborative workspace environment. Master exercise planners and exercise staff members can plan, collaborate, and execute every aspect of an exercise from kick-off meetings to gathering data for after-action reports.
  • 26
    HCL IntelliOps Event Management
    HCL IntelliOps Event Management is a part of Intelligent Full Stack Observability offering under HCLSoftware Intelligent Operations ecosystem. It is a cutting edge AI-powered IT event management product which empowers organizations with industry leading capabilities such as real-time topology-based alert correlation, ML-based alert correlation and efficient noise reduction. The product offers seamless integration with an organization's existing element monitoring and ITSM tools providing seamless integration with GenAI powered AEX to foster efficient and quick resolution.
  • 27
    ZeroNorth

    ZeroNorth

    ZeroNorth

    Complete risk visibility and assurance from a single pane of glass. Organizations rely on ZeroNorth (formerly CYBRIC) for software and infrastructure risk management at the speed of business. The ZeroNorth platform accelerates and scales the discovery and remediation of software and infrastructure vulnerabilities. converting your manual and siloed efforts into a single, orchestrated process. Only the ZeroNorth platform enables organizations to orchestrate a consistent vulnerability discovery and remediation program, deliver continuous risk visibility and assurance, improve the value of existing scanning tools and help organizations move forward from any point in their journey to secure DevOps.
  • 28
    SignifAI

    SignifAI

    New Relic

    Smarter incident management for busy SRE and DevOps teams. Your team’s knowledge meets AI & machine learning. An AI and machine learning powered correlation engine for DevOps and Site Reliability Engineering. Automatic correlation, aggregation and prioritization of alerts to help you focus on what matters most. Resolve issues faster with automated predictive insights and recommended solutions. Automatically enriched issues containing all the relevant logs, events and metrics you need, regardless of the timeframe.
  • 29
    Rundeck

    Rundeck

    Rundeck

    Rundeck is runbook automation. Give anyone self-service access to the operations capabilities that previously only your subject matter experts could perform. Popular use cases include incident management, business continuity, service requests, or just spreading the operational load amongst your colleagues. Rundeck Community supports runbook automation for small teams. Register to download free of charge and keep in touch with the latest Community updates. With runbook automation, engineers can standardize operating procedures, define automated jobs incorporating other existing automation, and safely delegate these processes as APIs and self-service requests to other stakeholders. Now end users and team members can perform tasks that previously only subject matter experts could perform. Popular runbook automation use cases include incident management, service requests, business continuity, or just spreading the operational load amongst your colleagues.
  • 30
    ConvergePoint Incident Management
    ConvergePoint’s incident management software simplifies and strengthens how organizations conduct their investigations. Built on Microsoft 365, our platform centralizes incident reporting, automates workflows, provides role-based access, and enhances root cause analysis, corrective actions, and case resolutions.