Best Incident Management Software in China - Page 5
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Compare the Top Incident Management Software in China as of October 2025 - Page 5
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1
ITRS Geneos
ITRS Group
Technology failure means business failure. ITRS Geneos provides peace of mind by monitoring your processes, applications, and infrastructure in real-time, and alerting or taking action when a problem is detected. Geneos was born in investment banking and capital markets, some of the most demanding environments on the planet. Today most companies face the same challenges and Geneos is here to ensure the lights are kept on. Geneos provides smarter monitoring for your infrastructure and applications across cloud, containerized and orchestrated environments. By utilizing the hundreds of plugins, Geneos provides highly customizable Enterprise grade solutions designed for low latency, time critical, secure environments. We deliver operational resilience across your complex technology stack in order to keep the lights on. -
2
effx
effx
The simplest way to navigate and operate your microservices. Whether you only have two or thousands of microservices, effx will track and guide you regardless of orchestration system, public cloud, or on-premise environment. Incidents across a fleet of microservices are rarely simple. effx provides context to help you orient around the potential causes of every outage in real-time. You’ve invested in your ability to know when production breaks. We help you proactively prepare for those moments by scoring services on key attributes that ensure they’re ready. -
3
Positive Corrective Action
HR Efficient
Helping your employees be the best they can be requires a solid corrective action process to improve performance before things go wrong. Organizations are struggling today with inconsistent processes, lack of oversight and organizational disconnect when it comes to managing employee corrective actions. The PCA software solves all of these challenges so your Team can focus on advancing culture, team building, efficiencies and cost effectiveness. The PCA Solution is customizable for the organization's specific process flows and needs. Super Users within your organization will be able to define flows and routing. PCA easily integrates with your HR systems like SAP, PeopleSoft, Workforce, etc. The integration is a one-way transmission of data which keeps your HR systems secure. PCA integrates your company policies, procedures and SOPs. in a centralized automated application which returns the focus to the issue instead of the process. -
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Kokomo24/7®
Kokomo Solutions
IMS solution that enables workplaces, schools, and communities to track and manage safety incidents powered by predictive analytics. We provide highly effective, easy-to-use, and trusted solutions that bridge the gap between emergent management challenges in health and safety and technology. Be better prepared to prevent, respond to, and recover from any maintenance or emergency issues that arise through one centralized dashboard. Improve your incident reporting by providing employees with the ability to either publicly or anonymously report incidents 24/7. Send customizable alerts via email, SMS, and mobile push notifications for both emergency and non-emergency events to keep everyone informed and connected (comes with an optional panic button feature). Create customizable forms for anyone for any purpose. -
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Locate Global
Locate Global
Global Incident Management Solution. How it works. Simplify safety and increase resilience. Simplify safety & increase resilience. Do business safely, anywhere in the world with technology you can rely on. Locate team members and track journeys to manage risk, quickly communicate critical information, and empower employees to send an SOS simply. Monitor: Real-time global visibility. Monitor. Real-time global visibility. Manage all incidents and users easily from our central cloud-based dashboard. Pinpoint accuracy and concise information helps you make critical decisions fast, no matter when or where the event occurs. Respond: Act on critical events instantly. Respond. Act on critical events instantly. Look after your people with a smart response to any incident, anytime, anywhere. Helps to meet duty of care and maintain business continuity with tools to initiate the right response and communicate to the right people. -
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Emidence XD
Xybion
Workforce Health, Safety, Medical Care, Case, OSHA Reporting, Workers’ Compensation and Compliance Management. Everything You Need on a Single Cloud Platform for managing a safe workplace and workforce safety for the post COVID world. Automate, manage, and control workplace health and safety workflows via our rapidly deployed, easily configured Employee Health and Safety Management application. -
7
Over-C
Over-C
Over C, It's exciting, being predictable. We build cutting edge, digital tools, that create empowered frontline teams. Empowered teams perform, collaborate and share insightful data. Data underpins profitable outcomes - allowing employers to clearly see today, but better shape tomorrow. Seeing is believing. If you are managing a high-footfall, high-risk or high-output venue or facility – such as an entertainment or sports arena, a transport hub, a shopping centre or manufacturing plant – how can you be certain that critical tasks such as security, cleaning, maintenance and hospitality services which are often contracted to a third party, are actually being delivered? Operational Transparency. Over-C gives you confidence that critical operational tasks are done - and done right. It allows you to make smarter decisions about how to deploy your frontline resources, responding in real-time to changing circumstances to make sure that everything runs smoothly. -
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Merlin
Merlin Software
Merlin, a Software for crisis. A crisis always takes us by surprise. Our software CrisisSuite is a cloud-based software application that helps you to limit the consequences of a crisis. Alerting. During a crisis, you need people. Without wasting time. The module Alerting is invaluable in this process. Social Media Trainer. Makes crisis exercises more realistic and brings participants face-to-face with (social) media. Crisis! And now what? You have made every effort to prevent a crisis. You have developed plans in case a crisis does occur. Staff have been educated and trained. And then it happens. The organization is under pressure. The situation is changing from minute to minute. It’s one thing after another. It’s crisis. Throughout your organization, people are trying hard to limit the consequences. Social Media Trainer. The Social Media Trainer helps you to turn every crisis exercise into a realistic exercise by bringing participants face to face with (social) media messages. -
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LMNTRIX
LMNTRIX
LMNTRIX is an Active Defense company specializing in detecting and responding to advanced threats that bypass perimeter controls. Be the hunter not the prey. We think like the attacker and prize detection and response. Continuous everything is the key. Hackers never stop and neither do we. When you make this fundamental shift in thinking, you start to think differently about how to detect and respond to threats. So at LMNTRIX we shift your security mindset from “incident response” to “continuous response,” wherein systems are assumed to be compromised and require continuous monitoring and remediation. By thinking like the attacker and hunting on your network and your systems, we allow you to move from being the prey to being the hunter. We then turn the tables on the attackers and change the economics of cyber defense by shifting the cost to the attacker by weaving a deceptive layer over your entire network – every endpoint, server and network component is coated with deceptions. -
10
Digitate ignio
Digitate
Transform your operations across domains using AI and Automation towards an Autonomous Enterprise for improved resilience, assurance, and superior customer experience. Digitate’s ignio helps resolve your operational woes for an Agile, Resilient and Autonomous Enterprise. Businesses can adapt to changes efficiently, evolve digitally and unleash innovation to sustain and grow. With ignio, transform your IT and business operations’ from reactive to proactive, and take a leap forward to ‘Predict, Prescribe and Prevent.’ Learn how enterprises can elevate their business and IT operation strategy to make headway into an Autonomous Enterprise. Get started on your journey from Traditional to Automated to Autonomous Operations. Powered by AI and Machine Learning, Autonomous Operations allows enterprises to reduce manual efforts, adapt to business or IT changes efficiently with minimal cost and focus on innovation. -
11
Discover how to start your AIOps journey and transform your IT operations with IBM Cloud Pak for Watson AIOps. IBM Cloud Pak® for Watson AIOps is an AIOps platform that deploys advanced, explainable AI across the ITOps toolchain so you can confidently assess, diagnose and resolve incidents across mission-critical workloads. If you’re looking for IBM Netcool® Operations Insight or any previous IBM IT management offerings, IBM Cloud Pak for Watson AIOps is the evolution of your current entitlement. Correlate across all relevant data sources. Detect hidden anomalies, anticipate issues and resolve faster. Proactively avoid risks and automate runbooks for more efficient workflows. Correlate a vast amount of unstructured and structured data in real-time with AIOps tools. Keep teams focused, surfacing insights and recommendations into existing workflows. Build policy at the microservice level and automate across application components.
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12
YUDU Sentinel
YUDU
Incident management, emergency mass notification and business continuity software. Sentinel is a crisis communications platform to accelerate and improve your crisis response. Dynamic, digital tools allow you to send mass notification alerts, share documents, communicate via chat channels and attend instant conference calls. Developed as a mobile-first solution, Sentinel is accessible anywhere, any time. Administrators have eyes-on access, with all data secured for post-incident review. Sentinel is hosted on a single-tenant, secure cloud server to protect against cyber-attacks and server loss. The Sentinel crisis console is protected by two-factor authentication adding an extra layer of protection. A white-label version of the Sentinel incident management app is available, allowing clients to add their own name and branding. Sentinel is used for critical incident management & crisis response extensively in the financial, legal, entertainment and engineering sectors. -
13
XiteiT
XiteiT
Master your cloud operation flow with a centralized platform for all production events, runbook governance, automations, operational procedures and advanced analytics. Built to improve productivity and assist every team member to achieve more. Whether you are running on-premise or cloud native, a scale-up startup or a multinational, XiteiT takes away the pain of managing the day to day complexities of your cloud operations team. A CloudOps orchestration and automation platform that integrates all of an organization’s monitoring, productivity tools and related automation platforms. Manage all your cloud operational tasks from one place to create 360o observability and operational consistency utilizing existing people and processes for a more effective incident response and production management. Drive operational visibility, so decisions are prioritized, and remediation time is dramatically reduced. -
14
PT Industrial Security Incident Manager
Positive Technologies
The PT ISIM hardware appliance performs non-stop monitoring of ICS network security, helps to detect cyberattacks in their early stages, identifies negligent or malicious actions by staff, and promotes compliance with cybersecurity legislation and industry regulations. Ease of ICS connection and self-learning technology make PT ISIM a good fit for small businesses, especially when security staff are in short supply. PT ISIM can power a security operations center (SOC) for monitoring of ICS threats and effective security management across geographically dispersed sites. A flexible mix of components makes PT ISIM easy and quick to deploy, with minimal configuration required, on infrastructures belonging to companies in any industry. Whether rapid or gradual, scaling up is always a smooth process on even the most complex networks. The monitoring architecture of PT ISIM is passive-only. -
15
ServiceNow IT Operations Management
ServiceNow
Predict issues, reduce user impact, and automate resolutions with AIOps. Move away from reactive IT operations with insights and automation. Identify anomalies and solve issues before they occur with cross-team automation workflows. Deliver proactive digital operations with AIOps. Stop chasing false positives and identify anomalies with less guesswork. Collect and analyze telemetry data for enhanced visibility and reduced noise. Find the root cause of incidents and share actionable insights across teams. Reduce outages by taking action based on guided recommendations. Shorten recovery times by rapidly implementing solutions based on insights. Simplify repetitive tasks with pre-built playbooks and knowledge base resources. Create a performance-driven culture across teams. Give DevOps and Site Reliability Engineers (SREs) visibility into microservices to improve observability and speed up incident response. Go beyond IT operations to manage the entire digital lifecycle. -
16
REDWERT
Redwert Engineering Labs
Healthcare incident management made seamless. Our Healthcare incident management software enables you to access incident reporting systems in hospitals. Track all hospital-related proceedings. Record patient safety report and help caregivers in managing threats, or emergency incidents. Capture various adverse events easily with predetermined selectors, dropdown lists and areas for narrative where required. Redwert helps to handle the exponential growth of big data in today’s era with AI and intelligent framework. We encourage companies to be quick in adopting high-end technology, shall reduce the risk of obsolescence. Redwert efficiently and seamlessly manages the core operation of healthcare with platforms and services designed for patient safety and analytics. Redwert helps in Business Intelligence and Data visualization with insights from a different source and also allow you to create your own interactive dashboard. -
17
Qognify
Qognify
Qognify helps organizations minimize the impact of incidents with its innovative portfolio of video management software and enterprise incident management solutions. With thousands of deployments in banks, utility companies, airports, seaports, city centers, and transportation agencies, Qognify helps agencies all over the world keep people and assets safe. Qognify places a premium on operational and physical security strategies because safety is priceless. Qognify solutions help organizations capture, analyze, and leverage big data to anticipate, manage, and mitigate security and safety risks, maintain business continuity, and streamline operations. The Qognify offerings provide valuable insights that enable enterprises and security-conscious organizations to take the best action at the right time by correlating structured and unstructured data from multiple sensors and channels, detecting irregular patterns, and recognizing trends. -
18
Query Federated Search
Query
Query is a federated search platform delivering a single search bar to access all your security-relevant data, wherever it is stored. The Query Federated Search Platform unlocks access to and value from cybersecurity data wherever it is stored (in the cloud, third-party SaaS, or on-prem), regardless of vendor or technology, and without requiring centralization. This leads to massive cost savings, more efficient security operations across real-time and historical data sources, and reduced security analyst ramp-up time. -
19
Samdesk
Samdesk
Samdesk is a global disruption monitoring platform powered by big data and artificial intelligence. We help you protect your people, assets, and brand with real-time crisis alerts. Samdesk is an AI-powered global disruption monitoring tool. We deliver speedy alerts and situational awareness when it matters most. We notify you fast when things go wrong, by harnessing big data and the power of AI. We give you a quick sense of what is going with pictures, videos, nearby events coupled with live traffic, weather, and more. We help you act smarter and faster, with asset monitoring, curated event summaries, smart filters, and more. Industry-leading AI technology means Samdesk customers get notified of crises 45 minutes faster on average vs traditional media. Get notifications in the way that works best for you. Straight to your phone, email, via Slack, and more. Corroborate information fast with photos, videos, and curated incident summaries. -
20
Adashi C&C
Adashi Systems
Adashi C&C is a complete incident management platform designed to help commanders handle everyday incidents and large-scale disasters. Our incident command software provides fire and police commanders with enhanced situational awareness, improved interoperability, and detailed accountability tracking to manage incidents effectively and prevent line of duty deaths. The product helps commanders with real-time collaboration, tactical planning, resource management, and incident reporting. Adashi C&C is used by public safety agencies around the world, and we are consistently expanding our capabilities to improve emergency management. Adashi C&C is a robust incident command software platform. Designed for use at all types and sizes of incidents, the software includes an interactive data dashboard for effective decision making. -
21
OnSolve
OnSolve
Pinpoint and respond to threats that impact your people, places and property – quickly, accurately and reliably. Every minute counts™. That’s why OnSolve prioritizes speed, relevance and usability to help our customers achieve the best possible outcome when a critical event occurs. Communicate faster to the right people on any device. Quickly activate crisis response plans and collaborate in real time. Filter out irrelevant data to make informed, proactive decisions. Deliver customized incident plans and task assignments to ensure appropriate action. Identify all active incidents at-a-glance using the risk intelligence dashboard. Enhance the alert send process to improve response times. Access business continuity plans anywhere via a mobile app. -
22
OTRS STORM
OTRS Group
SOAR software benefits your analysts, SOC and overall organization through automated workflows and built-in intelligence. Activate the right tools and people instantly – get all hands on deck fast. Automated IT security processes – no mistakes, no delays. Prioritize, assess and manage threats faster – focus on what matters most. Create audit-proof documentation as you work – guard against future threats. SOAR software is a platform used by security operation centers, CSIRT, PSIRTS and other security teams to keep people, processes and tools safe. The incident management software uses automated incident response processes in order to ensure that security and operations teams quickly mitigate threats. Eventually, the speedy orchestration of all security operations and services results in solutions. To prevent future incidents, SOARs document all response activities in an uneditable way, ensuring that case response is available for forensic evaluation. -
23
RevDeBug
RevDeBug
Out-of-the-box debugging for microservices. Instantly find the code that broke your service, even for hard to reproduce errors. Understand every request, every outlier, every problem without additional logging and error reproduction. See the root causes for each error with full context from logs, metrics, traces and failed code execution. End-to-end tracing with automatic instrumentation – see logs, metrics, traces and failed code execution history. In-depth performance monitoring. Quickly identify and remove application bottlenecks. Real-time topology discovery with full dependency visibility across all services. Highly customizable dashboards and notifications to spot problems before users report them. Automatically document failed tests and errors. Make every failure actionable and easy to debug. Create a fast feedback loop between testers and dev teams throughout development cycle. -
24
Blameless
Blameless
The Blameless SRE Platform empowers engineering and DevOps teams through incidents, retrospectives, and detecting the interesting patterns. With the right data, of course. Focus on critical journey paths and set the right service level objectives. Communicate accurately when incidents occur and change. No context switching. Stay in your favorite tools with Blameless running in the background - catching all tasks, follow ups, and insights. Detailed retrospectives inform everyone from devs to executives. Know your patterns and where to improve. Your customers will thank you for it. Balance reliability targets with feature velocity. Know when to push or pull back. Error budget informs all. Blameless integrates with tools for chat, alerting, metrics, ticketing, and more. Our experts help you get started in minutes. -
25
Symmetry Incident Management
AMAG Technology
Security and safety incidents occur every day at the workplace, and organizations must proactively investigate and manage them before they escalate into unmanageable and sometimes public predicaments that impact their brand and reputation. Whether it’s a defective light bulb in a parking garage or an active shooter situation, incidents must be properly managed, investigated, analyzed, and documented so companies can take the appropriate actions. Understanding how security officers conduct activities throughout the day can help an organization create efficiencies and save money. Understand how events unfold through configurable questions, instant notifications, computer-aided dispatch, and intelligent narratives with site-specific documentation, images, and videos. Understand the implications of each action taken during and after every event, allowing you to make informed, data-backed business decisions across resources, staffing, and reporting. -
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Cymune
Cymune
Incident response services are designed to assist in the remediation efforts following a cyberattack or similar damaging ordeal within a company’s IT infrastructure. Get rapid incident response services for your enterprise with our incident response 6-step plan. It helps to address a suspected data breach rapidly and minimizes the incident impact. Benefits of Incident Response with Cymune. Develop an effective breach remediation plan based on a definitive analysis of the nature and scope of the breach. Eliminate threats and prevent cyber attackers from maintaining an untiring presence on your network. Get access to a team of expert cybersecurity analysts and incident responders when you need them most. Field-tested methodologies based on standard and proven frameworks along with skilled and adaptive security experts. It’s time to take a proactive lifecycle approach and build a robust and agile foundation for your enterprise security program. -
27
Nisoft Eclipse Suite
NiSoft
Built with mobility in mind, the Eclipse Suite offers functionality that can be represented in numerous ways to display the appropriate information in the most effective format for the user level. Scalable software that has the flexibility to work in a large multisite environment as well as small single-site operations. The Eclipse Suite is designed with engineering and safety professionals in mind. Our intuitive UI allows your employees to leverage a powerful safety tool that complements, not complicates, your process. Reach your workforce easily with the Eclipse Suite's powerful toolset deployed in a browser. No requirements for 3rd party application distribution or costs to deploy. Create powerful digital safety solutions for your workforce, increasing employee engagement with important processes and procedures efficiently whilst ensuring the highest levels of compliance. -
28
Intergraph Computer-Aided Dispatch
Hexagon AB
Intergraph Computer-Aided Dispatch (I/CAD) is a suite of industry-leading incident management software. I/CAD features complete, integrated capabilities for call handling and dispatching, intelligent mapping, field communications, data reporting and analysis and application integration. I/CAD enhances the quality and availability of critical information, providing a common operating picture for intelligent response. With I/CAD, organizations can implement applications, interfaces, business rules and workflows that meet their specific needs, from single agencies to multi-agency communications centers to virtual consolidations and hub-and-spoke deployments for agencies sharing common systems. -
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ServiceNow IT Service Management
ServiceNow
Deliver resilient IT services and create experiences that help your teams be more productive. Resolve issues quickly and speed the pace of innovation using AI and machine learning, all from the simplicity of a single cloud platform. Remove complexity and consolidate IT services and tools, bringing together the applications your business needs to deliver modern IT experiences. Automate essential processes and run them from the Now Platform, a single system of action for the enterprise. Unburden your IT services staff and boost productivity. Identify, track, and resolve incidents efficiently with AI-assisted intelligence. Get instant resolutions to repetitive IT service tasks with natural language virtual agents. ITSM includes powerful platform capabilities so you can optimize processes, create seamless experiences, and build new value through innovation. Transform your business with a single, unifying platform for the enterprise. -
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Zenya FLOW
Zenya
To learn and improve as an organization, a powerful incident reporting is indispensable. The simple and user-friendly reporting system Zenya FLOW is available when and where employees need it and will definitely increase the willingness to report. The incident management process should be logical: everyone should know at a glance who is expected to do what. Causal analyses result in lessons learned and opportunities for improvement. Zenya FLOW is also ideal for workflow management within organizations. It offers flexible possibilities to set up your own forms and workflows that suit your organization and processes. Perform root cause analysis with powerful tools, set out actions for improvement and keep an overview with real-time dashboards. Quickly and flexibly set up a variety of workflows to support your organization’s regular, recurring tasks.