Best Incident Management Software - Page 6
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Compare the Top Incident Management Software as of October 2025 - Page 6
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1
PT Industrial Security Incident Manager
Positive Technologies
The PT ISIM hardware appliance performs non-stop monitoring of ICS network security, helps to detect cyberattacks in their early stages, identifies negligent or malicious actions by staff, and promotes compliance with cybersecurity legislation and industry regulations. Ease of ICS connection and self-learning technology make PT ISIM a good fit for small businesses, especially when security staff are in short supply. PT ISIM can power a security operations center (SOC) for monitoring of ICS threats and effective security management across geographically dispersed sites. A flexible mix of components makes PT ISIM easy and quick to deploy, with minimal configuration required, on infrastructures belonging to companies in any industry. Whether rapid or gradual, scaling up is always a smooth process on even the most complex networks. The monitoring architecture of PT ISIM is passive-only. -
2
ServiceNow IT Operations Management
ServiceNow
Predict issues, reduce user impact, and automate resolutions with AIOps. Move away from reactive IT operations with insights and automation. Identify anomalies and solve issues before they occur with cross-team automation workflows. Deliver proactive digital operations with AIOps. Stop chasing false positives and identify anomalies with less guesswork. Collect and analyze telemetry data for enhanced visibility and reduced noise. Find the root cause of incidents and share actionable insights across teams. Reduce outages by taking action based on guided recommendations. Shorten recovery times by rapidly implementing solutions based on insights. Simplify repetitive tasks with pre-built playbooks and knowledge base resources. Create a performance-driven culture across teams. Give DevOps and Site Reliability Engineers (SREs) visibility into microservices to improve observability and speed up incident response. Go beyond IT operations to manage the entire digital lifecycle. -
3
REDWERT
Redwert Engineering Labs
Healthcare incident management made seamless. Our Healthcare incident management software enables you to access incident reporting systems in hospitals. Track all hospital-related proceedings. Record patient safety report and help caregivers in managing threats, or emergency incidents. Capture various adverse events easily with predetermined selectors, dropdown lists and areas for narrative where required. Redwert helps to handle the exponential growth of big data in today’s era with AI and intelligent framework. We encourage companies to be quick in adopting high-end technology, shall reduce the risk of obsolescence. Redwert efficiently and seamlessly manages the core operation of healthcare with platforms and services designed for patient safety and analytics. Redwert helps in Business Intelligence and Data visualization with insights from a different source and also allow you to create your own interactive dashboard. -
4
Qognify
Qognify
Qognify helps organizations minimize the impact of incidents with its innovative portfolio of video management software and enterprise incident management solutions. With thousands of deployments in banks, utility companies, airports, seaports, city centers, and transportation agencies, Qognify helps agencies all over the world keep people and assets safe. Qognify places a premium on operational and physical security strategies because safety is priceless. Qognify solutions help organizations capture, analyze, and leverage big data to anticipate, manage, and mitigate security and safety risks, maintain business continuity, and streamline operations. The Qognify offerings provide valuable insights that enable enterprises and security-conscious organizations to take the best action at the right time by correlating structured and unstructured data from multiple sensors and channels, detecting irregular patterns, and recognizing trends. -
5
Query Federated Search
Query
Query is a federated search platform delivering a single search bar to access all your security-relevant data, wherever it is stored. The Query Federated Search Platform unlocks access to and value from cybersecurity data wherever it is stored (in the cloud, third-party SaaS, or on-prem), regardless of vendor or technology, and without requiring centralization. This leads to massive cost savings, more efficient security operations across real-time and historical data sources, and reduced security analyst ramp-up time. -
6
Samdesk
Samdesk
Samdesk is a global disruption monitoring platform powered by big data and artificial intelligence. We help you protect your people, assets, and brand with real-time crisis alerts. Samdesk is an AI-powered global disruption monitoring tool. We deliver speedy alerts and situational awareness when it matters most. We notify you fast when things go wrong, by harnessing big data and the power of AI. We give you a quick sense of what is going with pictures, videos, nearby events coupled with live traffic, weather, and more. We help you act smarter and faster, with asset monitoring, curated event summaries, smart filters, and more. Industry-leading AI technology means Samdesk customers get notified of crises 45 minutes faster on average vs traditional media. Get notifications in the way that works best for you. Straight to your phone, email, via Slack, and more. Corroborate information fast with photos, videos, and curated incident summaries. -
7
Adashi C&C
Adashi Systems
Adashi C&C is a complete incident management platform designed to help commanders handle everyday incidents and large-scale disasters. Our incident command software provides fire and police commanders with enhanced situational awareness, improved interoperability, and detailed accountability tracking to manage incidents effectively and prevent line of duty deaths. The product helps commanders with real-time collaboration, tactical planning, resource management, and incident reporting. Adashi C&C is used by public safety agencies around the world, and we are consistently expanding our capabilities to improve emergency management. Adashi C&C is a robust incident command software platform. Designed for use at all types and sizes of incidents, the software includes an interactive data dashboard for effective decision making. -
8
OnSolve
OnSolve
Pinpoint and respond to threats that impact your people, places and property – quickly, accurately and reliably. Every minute counts™. That’s why OnSolve prioritizes speed, relevance and usability to help our customers achieve the best possible outcome when a critical event occurs. Communicate faster to the right people on any device. Quickly activate crisis response plans and collaborate in real time. Filter out irrelevant data to make informed, proactive decisions. Deliver customized incident plans and task assignments to ensure appropriate action. Identify all active incidents at-a-glance using the risk intelligence dashboard. Enhance the alert send process to improve response times. Access business continuity plans anywhere via a mobile app. -
9
OTRS STORM
OTRS Group
SOAR software benefits your analysts, SOC and overall organization through automated workflows and built-in intelligence. Activate the right tools and people instantly – get all hands on deck fast. Automated IT security processes – no mistakes, no delays. Prioritize, assess and manage threats faster – focus on what matters most. Create audit-proof documentation as you work – guard against future threats. SOAR software is a platform used by security operation centers, CSIRT, PSIRTS and other security teams to keep people, processes and tools safe. The incident management software uses automated incident response processes in order to ensure that security and operations teams quickly mitigate threats. Eventually, the speedy orchestration of all security operations and services results in solutions. To prevent future incidents, SOARs document all response activities in an uneditable way, ensuring that case response is available for forensic evaluation. -
10
RevDeBug
RevDeBug
Out-of-the-box debugging for microservices. Instantly find the code that broke your service, even for hard to reproduce errors. Understand every request, every outlier, every problem without additional logging and error reproduction. See the root causes for each error with full context from logs, metrics, traces and failed code execution. End-to-end tracing with automatic instrumentation – see logs, metrics, traces and failed code execution history. In-depth performance monitoring. Quickly identify and remove application bottlenecks. Real-time topology discovery with full dependency visibility across all services. Highly customizable dashboards and notifications to spot problems before users report them. Automatically document failed tests and errors. Make every failure actionable and easy to debug. Create a fast feedback loop between testers and dev teams throughout development cycle. -
11
Blameless
Blameless
The Blameless SRE Platform empowers engineering and DevOps teams through incidents, retrospectives, and detecting the interesting patterns. With the right data, of course. Focus on critical journey paths and set the right service level objectives. Communicate accurately when incidents occur and change. No context switching. Stay in your favorite tools with Blameless running in the background - catching all tasks, follow ups, and insights. Detailed retrospectives inform everyone from devs to executives. Know your patterns and where to improve. Your customers will thank you for it. Balance reliability targets with feature velocity. Know when to push or pull back. Error budget informs all. Blameless integrates with tools for chat, alerting, metrics, ticketing, and more. Our experts help you get started in minutes. -
12
Symmetry Incident Management
AMAG Technology
Security and safety incidents occur every day at the workplace, and organizations must proactively investigate and manage them before they escalate into unmanageable and sometimes public predicaments that impact their brand and reputation. Whether it’s a defective light bulb in a parking garage or an active shooter situation, incidents must be properly managed, investigated, analyzed, and documented so companies can take the appropriate actions. Understanding how security officers conduct activities throughout the day can help an organization create efficiencies and save money. Understand how events unfold through configurable questions, instant notifications, computer-aided dispatch, and intelligent narratives with site-specific documentation, images, and videos. Understand the implications of each action taken during and after every event, allowing you to make informed, data-backed business decisions across resources, staffing, and reporting. -
13
Cymune
Cymune
Incident response services are designed to assist in the remediation efforts following a cyberattack or similar damaging ordeal within a company’s IT infrastructure. Get rapid incident response services for your enterprise with our incident response 6-step plan. It helps to address a suspected data breach rapidly and minimizes the incident impact. Benefits of Incident Response with Cymune. Develop an effective breach remediation plan based on a definitive analysis of the nature and scope of the breach. Eliminate threats and prevent cyber attackers from maintaining an untiring presence on your network. Get access to a team of expert cybersecurity analysts and incident responders when you need them most. Field-tested methodologies based on standard and proven frameworks along with skilled and adaptive security experts. It’s time to take a proactive lifecycle approach and build a robust and agile foundation for your enterprise security program. -
14
Nisoft Eclipse Suite
NiSoft
Built with mobility in mind, the Eclipse Suite offers functionality that can be represented in numerous ways to display the appropriate information in the most effective format for the user level. Scalable software that has the flexibility to work in a large multisite environment as well as small single-site operations. The Eclipse Suite is designed with engineering and safety professionals in mind. Our intuitive UI allows your employees to leverage a powerful safety tool that complements, not complicates, your process. Reach your workforce easily with the Eclipse Suite's powerful toolset deployed in a browser. No requirements for 3rd party application distribution or costs to deploy. Create powerful digital safety solutions for your workforce, increasing employee engagement with important processes and procedures efficiently whilst ensuring the highest levels of compliance. -
15
Intergraph Computer-Aided Dispatch
Hexagon AB
Intergraph Computer-Aided Dispatch (I/CAD) is a suite of industry-leading incident management software. I/CAD features complete, integrated capabilities for call handling and dispatching, intelligent mapping, field communications, data reporting and analysis and application integration. I/CAD enhances the quality and availability of critical information, providing a common operating picture for intelligent response. With I/CAD, organizations can implement applications, interfaces, business rules and workflows that meet their specific needs, from single agencies to multi-agency communications centers to virtual consolidations and hub-and-spoke deployments for agencies sharing common systems. -
16
ServiceNow IT Service Management
ServiceNow
Deliver resilient IT services and create experiences that help your teams be more productive. Resolve issues quickly and speed the pace of innovation using AI and machine learning, all from the simplicity of a single cloud platform. Remove complexity and consolidate IT services and tools, bringing together the applications your business needs to deliver modern IT experiences. Automate essential processes and run them from the Now Platform, a single system of action for the enterprise. Unburden your IT services staff and boost productivity. Identify, track, and resolve incidents efficiently with AI-assisted intelligence. Get instant resolutions to repetitive IT service tasks with natural language virtual agents. ITSM includes powerful platform capabilities so you can optimize processes, create seamless experiences, and build new value through innovation. Transform your business with a single, unifying platform for the enterprise. -
17
Zenya FLOW
Zenya
To learn and improve as an organization, a powerful incident reporting is indispensable. The simple and user-friendly reporting system Zenya FLOW is available when and where employees need it and will definitely increase the willingness to report. The incident management process should be logical: everyone should know at a glance who is expected to do what. Causal analyses result in lessons learned and opportunities for improvement. Zenya FLOW is also ideal for workflow management within organizations. It offers flexible possibilities to set up your own forms and workflows that suit your organization and processes. Perform root cause analysis with powerful tools, set out actions for improvement and keep an overview with real-time dashboards. Quickly and flexibly set up a variety of workflows to support your organization’s regular, recurring tasks. -
18
Temperstack
Temperstack
Automate service catalogs, alert audits & SLI reporting across your observability tools. Temperstack provides visibility, proactively surfaces issues, and enables collaboration across teams, from CTOs to SRE engineers. Control metrics, prevent downtimes, resolve issues, and improve your system's reliability. Visualize dependencies, streamline SLOs, and drive goal achievement. Ensure comprehensive monitoring, automate alerts, and reduce fatigue. Measure, streamline, and accelerate incident resolution. Facilitate postmortems, optimize configurations, and cultivate excellence. Temperstack integrates with the most popular monitoring tools, providing a unified command interface for all observability. Operates on top of most cloud providers. Integrate tools across the dev toolchain. Trained experts to guide you at any time. No infrastructure heavy lifting is needed. -
19
Traced Security
Traced Security
SaaS platforms are increasingly targeted by cybercriminals, resulting in severe data breaches. Understanding and mitigating these threats is essential for maintaining security. Complex SaaS environments obscure security threats. Achieving full visibility is crucial for identifying and addressing potential vulnerabilities effectively. Inadequate SaaS security can lead to non-compliance with regulations. Ensuring compliance is vital to avoid penalties and maintain trust. Weak data governance in SaaS can result in unauthorized access and data loss. Robust data protection measures are necessary to secure sensitive information. Achieve comprehensive insights, user behavior, data exposure, SaaS risks, and compliance with Cybenta AI. Enhance your SaaS security by prioritizing and addressing vulnerabilities with AI-driven analytics and automated remediation. Streamline the management and governance of apps and identities through automation and orchestration. -
20
AWS Systems Manager
Amazon
AWS Systems Manager is a comprehensive solution that enables centralized visualization, management, and operation of nodes at scale across AWS, on-premises, and multi-cloud environments. It provides a unified console experience, consolidating various tools to facilitate common node tasks across AWS accounts and regions. With Systems Manager, you can automate routine operational tasks, reducing the time and effort required for system maintenance. It offers secure remote management of nodes without the need for bastion hosts, SSH, or remote PowerShell, simplifying operations and enhancing security. The platform also supports automated patching of operating systems and software, ensuring that your infrastructure remains up-to-date and compliant. Additionally, Systems Manager provides real-time insights into your node infrastructure, allowing for quick identification and resolution of issues. Its integration capabilities extend across hybrid and multi-cloud environments. -
21
Cleric
Cleric
Cleric is an autonomous AI Site Reliability Engineer (SRE) designed to manage, optimize, and heal software infrastructure without human intervention. It operates as an AI teammate, capable of investigating and diagnosing production issues by integrating with existing tools like Kubernetes, Datadog, Prometheus, and Slack. Cleric autonomously investigates alerts, handling routine work so engineers can focus on development. It checks systems concurrently, surfacing findings in minutes instead of the hours it takes to investigate manually. Cleric reasons through problems it’s never seen before by forming hypotheses, running real queries with their tools, and only sharing findings when confident. It levels up with every investigation, learning from real outcomes to real incidents. By Day 30, Cleric can autonomously handle 20–30% of the time spent on-call, allowing your team to focus on fixes rather than repetitive alert triage. -
22
Everest 7
Lynk Software
Everest by Lynk Software, Inc. is a leading cloud-based complaint management and quality assurance software solution that supports mid-size and large organizations across a variety of industries. Highly customizable and easy to use, Everest helps organizations improve their service quality and increase customer loyalty by ensuring that every concern or issue is managed and handled in an efficient and timely manner. Everest users receive queries and customer complaints through various channels that include phone, email, mobile app, remote call centers, and the company’s website. -
23
Vera EHS by KPA
KPA
KPA is a leading provider of EHS Risk Management, Workforce Management, and F&I solutions. KPA’s innovative software platform combined with recurring on-site audit/loss control services delivers the visibility and actionable insight necessary for companies to proactively mitigate operational, regulatory, and compliance-related risks. KPA helps you achieve regulatory compliance, control risk, protect assets, and effectively train, retain, and manage people. Introducing an EHS software platform tailored to the needs of your business. Manage your safety program in an all-in-one system designed to engage your employees, instill a culture of safety, and enable regulatory compliance. KPA EHS helps you develop a comprehensive EHS program that harnesses technology, best practices, and the concerted efforts of your workforce to maintain a safe and productive workplace. Use KPA’s mobile technology to access the tools and information you need, where you need it. -
24
ClearView
Castellan Solutions
ClearView is a SaaS platform that helps organizations effectively manage their Business Continuity Management (BCM) activity, including risk management, business impact analysis (BIA), plan development, exercise/testing and compliance. It also supports incident management and emergency communication in times of need. ClearView is part of the Castellan family of business continuity solutions. Built for the evolution of business continuity towards a broader risk and resilience effort, Castellan’s new SaaS platform not only supports your organization during a crisis, but continuously, through all the ups and downs of normal operations. Leverage automation and intelligence to solve operational resilience, business continuity, crisis management, and emergency notification challenges in one centralized location so you can proceed with ease and confidence. -
25
SpheraCloud
Sphera
Empower your business with actionable and measurable results and gain a comprehensive view of ESG performance and risk in real time. For generations, companies found it near-impossible to generate a holistic view of their risk profiles. Today, they have SpheraCloud®, an integrated ESG performance and risk management software platform. SpheraCloud is a key part of Sphera’s approach to addressing safety and sustainability issues before they even occur. It allows users to not only get the right information to the right people at the right time, but also empowers them to make better business decisions with its predictive and prescriptive capabilities. Many companies struggle to connect disparate data throughout their organizations and their value chains, and to communicate that risk efficiently and effectively. It’s hard to complete such an enormous task—without SpheraCloud. The innovative SaaS platform empowers your company to gain a comprehensive view of ESG performance and risk. -
26
LogicHub
LogicHub
LogicHub is the only platform that automates threat hunting, alert triage, and incident response. The LogicHub platform is the only one to marry automation with advanced correlation and machine learning. Its unique “whitebox” approach provides a Feedback Loop for analysts to easily tune and improve the system. Leverages machine learning, advanced data science, and deep correlation to threat rank each IOC, alert, or event. A full readable explanation of the scoring logic is provided along with the score, so analysts can rapidly review and validate results. As a result, 95% of false positives can be safely filtered out. Furthermore, new and previously unknown threats are automatically detected in real time, exponentially reducing Mean-Time-to-Detect (MTTD). LogicHub integrates with leading security and infrastructure solutions to provide a holistic ecosystem for threat detection automation. -
27
Cofense Reporter
Cofense
Our SaaS-enabled email toolbar button lets your users report suspicious emails with one click, plus standardizes and contains the threat for incident responders. Your SOC gets instant visibility to real email threats, allowing your organization to stop them faster. To date, organizations have lacked an efficient process for gathering, organizing, and analyzing user reports of suspicious emails that may indicate early stages of a cyber attack. Cofense Reporter provides organizations with a simple, cost-effective way to fill this information gap. Cofense Reporter and Cofense Reporter for Mobile empowers users to proactively participate in an organization’s security program. By simplifying the process for employee reporting of suspicious email, Cofense Reporter makes it easy for your employees to report any suspicious email they receive. -
28
StackState
StackState
StackState's Topology and Relationship-Based Observability platform lets you manage your dynamic IT environment more effectively by unifying performance data from your existing monitoring tools into a single topology. Enabling you to: 1. 80% Decreased MTTR: by identifying the root cause and alerting the right teams with the correct information. 2. 65% Fewer Outages: through real-time unified observability and more planful planning. 3. 3x Faster Releases: by giving time back to developers to increase implementations. Get started today with our free guided demo: https://www.stackstate.com/schedule-a-demo -
29
Status.io
Status.io
A platform designed for transparency. Keep your users in the loop during outages and maintenances. We take much pride in our infrastructure. The systems powering Status.io span across multiple regions and providers. Match your brand using simple design tools. Or go all out and bring your own code. Full support for complex distributed systems and multi-tenant infrastructure. We're always building and shipping. Expect constant improvements. Every status page comes with a unique API method for API consumers to retrieve the current status. Integrates with Librato, New Relic, OpsGenie, PagerDuty, Pingdom, Pingometer, Twitter and Uptime Robot.Starting Price: $79 per month -
30
Cutover
Cutover
The Cutover platform enables enterprises to simplify complexity, streamline work, and increase visibility. Cutover’s AI-powered automated runbooks connect teams, technology, and systems, increasing efficiency and reducing risk in IT disaster and cyber recovery, cloud migration, release management, and technology implementation. As a centralized system of execution, Cutover differentiates itself with scalable and proven dynamic, automated runbook technology that transforms enterprise IT operations with a new way of working. Cutover enables the creation of a template library of comprehensive, executable, and auditable runbooks covering the entire IT infrastructure. Cutover is trusted by world-leading institutions, including the three largest US banks and three of the world’s five largest investment banks.