[go: up one dir, main page]

Results for: customer

x
View:
Open Source Commercial

Suggested Categories:

Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
View more categories (20) for "customer"

28 Products for "customer" with 1 filter applied:

Sort By:
Interactive Product Tour Clear Filters & Widen Search
  • 1
    Product Fruits

    Product Fruits

    Product Fruits

    ...Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behavior
    Leader badge">
    9 Ratings
    Starting Price: $79 per month
    View Software
  • 2
    Storylane

    Storylane

    Storylane

    Easily bring together product screens, guided tooltips, and videos to convert your customers. Create an engaging "try before you buy" experience with a product tour for your customers. Learn how they interact with it, to engage better. Share personalized demos with your prospects aligned to their persona or vertical. Empower your champion to get buy-in within their org. See your deals close faster than ever before. Create a library of interactive product walkthroughs, to help your customers get started quickly. ...
    3 Ratings
    Starting Price: $50 per user per month
    View Software
  • 3
    Tolstoy

    Tolstoy

    Tolstoy

    ...Drive engagement and action with video branching. Understand your market and tailor your messaging better through your customers' responses. Tolstoy seamlessly integrates with your existing marketing tools and workflows.
    Starting Price: $10 per month
    View Software
  • 4
    HelpHero

    HelpHero

    HelpHero

    HelpHero is an easy-to-use and effective customer onboarding platform for creating better product and help experiences for app users. HelpHero lets businesses build interactive and engaging product tours in minutes, enabling users to get started and adopt new features quicker than ever. Anyone can create product tours and use HelpHero's platform, as no coding or design experience is required.
    Starting Price: $55 per month
    View Software
  • 5
    TestBox

    TestBox

    TestBox

    ...It makes the buying process smoother, easier, and more enjoyable for everyone involved! Test and compare popular CRM tools side-by-side. Find the right tool for your business without having to talk to a salesperson. Customer relationship management (CRM) software is software designed to centralize, organize, and manage all aspects of customer interactions, enabling businesses to build and maintain strong relationships with their customers. By integrating features such as contact management, sales tracking, and analytics, CRM software allows businesses to gain insights into customer preferences, purchase history, and engagement patterns. ...
    Starting Price: $14 per user per month
    View Software
  • 6
    Eyelet

    Eyelet

    Eyelet

    ...Break complex onboarding processes into actionable guides and reduce time-to-value. We make it simple to collect and digest feedback and understand user sentiment. Conduct NPS surveys or create custom bots that fit your needs and utilize this data to make smart decisions about your product. Erase customer pain points with contextual product guides.
    Starting Price: $39 per month
    View Software
  • 7
    Hopscotch

    Hopscotch

    Hopscotch

    Ensure your users first experience in the app is a positive one by helping them to get started. Guide users to new features as they are released, or resurface existing features that are not being seen. Show users a new tip each time they visit your app and turn them into power users. Notify users about new features, upcoming webinars, or scheduled app maintenance. Use conditional logic to segment in-app messaging based on individual user activity. Your users can click buttons, links, and...
    Starting Price: $99 per month
    View Software
  • 8
    Demostack

    Demostack

    Demostack

    Deliver tailored demos that drive discovery, build connection, and win more business. Demostack is the only demo environment solution that gives revenue teams complete ownership, customization, and insight over demoing product. Product teams can focus on building great product instead of managing demo environments. Revenue teams (sales, marketing, customer success, partnerships) become empowered to share product stories that connect, drive conversations forward, and accelerate revenue growth. The default demo won’t cut it for your on-the-fence deal. ...
    View Software
  • 9
    Reprise

    Reprise

    Reprise

    Product and engineering teams have a mandate to build product for real customer usage. If a feature takes 15 minutes to set up but keeps a customer happy for 5 years, that’s a good tradeoff. Sales and marketing teams have a different mandate. Their prospects want to see the “ah-ha” moments of the product without spending those 15 minutes. And most sales or marketing teams do not have the dedicated engineering resources to create (or maintain!)
    View Software
  • 10
    Guide Magnet

    Guide Magnet

    Guide Magnet

    Create beautiful product guides effortlessly. A customer onboarding solution that automates the creation of guides via chrome extension and image uploads, offering analytics, custom branding, and easy sharing features for businesses to improve new user integration with their products.
    Starting Price: $49
    View Software
  • 11
    ProductDemo

    ProductDemo

    ProductDemo

    The collaborative interactive product demos. Supercharge sales enablement with intelligent, interactive demos that turn prospects into customers faster and more effectively.
    Starting Price: $20/month/user
    View Software
  • 12
    Guideflow

    Guideflow

    Guideflow

    ...Your step-by-step interactive guide or demo is generated automatically on the fly. Edit your demo thanks to our plug-and-play builder. Add notes, branding color, customize images, logos, text, and even graphs. Personalize everything into your interactive demo to make it custom for every lead. Edit any text, image, graph, hide or even blur elements thanks to our advanced & rich no-code editor. Share your guide flow with public links, and embed it on your website, emails, Notion, etc. Post it on social media platforms like Linkedin, Twitter or even in ads.
    Starting Price: $35 per month
    View Software
  • 13
    Demoboost

    Demoboost

    Demoboost

    ...Get more responses & book more meetings, by reaching out to prospects with tailored demos. Save time on demo prep & delivery, and win more deals by engaging your opportunities with error-free, personalized demos, clickable follow-ups and tracking customer activity. Delight your customers and employees with friendly & hands-on training material, which also enables you to track their progress. Showcase integrations - without any coding, simply combining interfaces of related products in your demo flow. Showcase multichannel journeys weaving in any asset into your demo, from interfaces, to websites, to emails. ...
    View Software
  • 14
    Fable

    Fable

    Fable

    ...It simplifies demo creation, eliminating the hassle of repetitive tasks with its AI-driven features. Marketers can create personalized, trackable product demos for campaigns, while sales teams can deliver tailored demos that resonate with customer needs. With advanced analytics, teams gain actionable insights to improve engagement and optimize strategies. Trusted by growing businesses and startups alike, Fable stands out with its ease of use, seamless integrations, and ability to scale demo efforts effortlessly.
    Starting Price: $40/user/month
    View Software
  • 15
    Floik

    Floik

    Floik

    ...We get it, creating content to educate and engage users is no small feat, especially when your product keeps evolving. But with Floik, you can easily turn your product workflows into engaging demos and videos, all in one platform. Customize, edit, and share your content like a pro, while integrating seamlessly with your sales and marketing stack. Whether you’re showcasing a new feature or giving a quick demo, Floik helps you do it faster and with more impact.
    Starting Price: $ 59 per month
    View Software
  • 16
    Instruqt

    Instruqt

    Instruqt

    ...With a browser-based private sandbox environment, it’s never been easier or faster to see how your product adds value in real life! The way people learn and buy software has changed. It’s time to transform your demos, training, and tutorials into an interactive and customized experience on real technology, real environments. Ignite the curiosity of your audience with hands-on challenge-driven learning. Ways to use Instruqt (100% browser-based) ⚡Interactive self-paced tutorials ⚡Demos & POCs ⚡Virtual instructor-led training ⚡Virtual workshops ⚡Build custom in-house training content
    View Software
  • 17
    Hexus

    Hexus

    Hexus.ai

    Convert traffic with AI-powered demos & guides. Engaging interactive content that clicks at every touchpoint. Attract, convert and retain customers with just a few clicks. Convert and retain customers with Hexus generated hyper-personalized collateral like interactive demos, tours, guides for all your marketing campaigns. Record your screen flow with Hexus. Transform to product demos, interactive guides, blogs using Generative AI. Export, share or embed on your website, ads, email or social media. ...
    View Software
  • 18
    Supademo

    Supademo

    Supademo

    Supademo help teams demonstrate products more effectively with beautiful AI-powered interactive demos. Over 10,000 users across 75+ countries use Supademo to accelerate deals, drive adoption, and enable customers across sales, customer success and marketing. How It Works: 1. Record: Turn on Supademo and click through any product or workflow. 2. Personalize: Enhance with AI or personalize with chapters, branching, CTAs, and more. 3. Share: Share your Supademo across support docs, websites, or as a public link. Features you'll love: - AI Voiceover and Text: Overlay synthetic, AI-powered voices to any Supademo. ...
    1 Rating
    Starting Price: $27 per creator per month
    View Software
  • 19
    Navattic

    Navattic

    Navattic

    Instantly build, customize and share interactive product demos that convert. Create a pixel-perfect frontend copy of your existing demo environment, no engineering required. Turn your app into an interactive story with product demos created through our no-code flow builder. Edit text, elements and images to tell a compelling product story. Share the link to your product demo via email or embed directly on your website.
    Starting Price: $500 per month
    View Software
  • 20
    Usetiful

    Usetiful

    Usetiful

    Fight churn with great user onboarding! Usetiful is a Digital Adoption Platform focused on user onboarding, feature adoption, and customer self-service. It is flexible and powerful while remaining simple and affordable.   With Usetiful you can build product tours, checklists, and tooltips, all without coding! Usetiful offers a free-forever version. It is well suited for single-page applications and complex SaaS portals. Usetiful works with web applications and native mobile apps. ...
    Starting Price: €39 per month
    View Software
  • 21
    UserGuiding

    UserGuiding

    UserGuiding

    ...Show how your product works to your new users and guide them to success. Introduce and highlight new features with personalized guides. Engage right segment of your users at the right time and increase conversion. Measure customer satisfaction with NPS surveys to capture important insights. Help your users get instant answers with interactive user manuals.
    Starting Price: $149 per month
    View Software
  • 22
    HowdyGo

    HowdyGo

    HowdyGo

    ...HowdyGo demos can be embedded in your website to convert visitors, shared in your outreach to let prospects understand the value of your product before they commit to a call, or handed over to customer champions so they can help you get buy in at their company. Download the HowdyGo Chrome extension to get started. Simply click through the flow you want to highlight in your app and let HowdyGo rebuild it in a flawless sandbox of your website. Tweak the messaging, add a call to action and share it with prospects.
    Starting Price: Free
    View Software
  • 23
    Rivia.AI

    Rivia.AI

    Rivia.AI

    ...Instantly get a shareable public link or an embeddable iframe tag for your demos. Easily edit text, images, and graphs using our no-code editor and create personalized demos without hassle. Add modals, tooltips, videos, forms, etc, and customize them as per your brand guidelines. Rivia.AI smartly creates a mobile-friendly copy of your demos and transitions based on the screen size.
    Starting Price: $40 per month
    View Software
  • 24
    Guidejar

    Guidejar

    AppMacha Labs

    ...Guidejar also offers features like customizable call-to-action buttons, intuitive organization, and SEO optimization to help businesses provide informative content and improve their online presence. Finally, Guidejar has a no-code help center that users can setup instantly and have all the guides and articles hosted on their own custom domain.
    5 Ratings
    Starting Price: $12/month/user
    View Software
  • 25
    StoryScale

    StoryScale

    StoryScale

    ...Businesses use StoryScale to create, manage, and deliver winning product demos. Powerful product demos. Without headaches or glitches. Import your apps into StoryScale in minutes. Build the product demo your customers want and sales team needs. Capture pixel-perfect screens with our Chrome extension. Simple point and click editing, add on-screen guides, and personalize. Showcase your product on your website, sales calls, and marketing. Why use a product demo platform that doesn't support mobile delivery? Almost 60% of web traffic is now mobile. ...
    View Software
  • 26
    eWebinar

    eWebinar

    eWebinar

    ...Deliver personalized onboarding at scale and answer every question 1on1 through live chat. Drive engagement and adoption with training that's available when your customers are. Upload any video, webinar, presentation or training into eWebinar, set a recurring schedule and go live. Attendees can register and watch your webinar instantly, without waiting days or weeks, and with built-in engagements and live chat, each attendee will get a personalized, engaging experience.
    Starting Price: $99 per month
    View Software
  • 27
    Walnut

    Walnut

    Walnut.io

    ...The demo phase is one of the most crucial steps in any B2B company sales process. It requires a huge amount of time and resources, and demo insights are still considered a blind spot. Walnut demo editor is a game-changer. Customize everything, personalize your demo from A-to-Z and eliminate the dependency on other teams. Increase consistency, create tailored and consistent storylines for each of your audiences’ demos. Collect data to learn about your team’s and prospect’s demo usage. Save time and resources, do it once, use it as many times as you want. ...
    View Software
  • 28
    Consensus

    Consensus

    Consensus

    Buying software is broken. Buyers want to evaluate and decide quickly, getting results. But traditional selling frustrates buyers, leaving revenue teams guessing how to increase deal size, win more, and shorten sales cycles. Consensus fixes that. Our Product Experience Platform empowers revenue teams to transform buying journeys into easy, interactive product experiences. Revenue teams meet buyers where they are with the right product experiences to satisfy each buyer’s need to understand...
    Leader badge">
    64 Ratings
    View Software
  • Previous
  • You're on page 1
  • Next

Related Categories