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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
120 Products for "customer" with 2 filters applied:
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1
Odoo
Odoo
Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by...">
Starting Price: $25.00/month/user -
2
Moovs
Moovs
Moovs is the the operator tool that does It all. The all-in-one software simplifies operations, automates daily tasks, and delivers an exceptional experience for your customers. Moovs is the highest rated transportation software on the market. It is trusted by 1000+ Chauffeur Operators, Party Bus & Limo Operators, Bus & Coach Operators and Taxi and Ride Hailing Operators and more! An experience your customers will love and you'll love even more. Automated sales, follow-up on quotes and deals and a lot more to help you grow your business. ...Starting Price: $99/month -
3
Quartix
Quartix
With more than 30,000 customers and more than 600,000 devices installed in its 23-year history, the Quartix vehicle tracking system helps customers in the US, UK and Europe, in a wide range of industries, save on fuel and insurance every day. Whether your fleet consists of trucks, coaches, vans or cars, Quartix offers a wide range of valuable management and monitoring features that are easy to use.Starting Price: $14.90/month -
4
Detrack
Detrack Systems
...In short, Detrack is an efficient solution for businesses looking to achieve better control over their delivery activities. Its comprehensive features guarantee superior customer service and maximise operational efficiency for any organisation.">
Starting Price: $29/month/user -
5
Tookan
JungleWorks
...Manager app: Manage all orders and delivery agents from a single app. Generate advanced analytic reports of orders placed by customers.Starting Price: $39 / Month -
6
VAMOSYS
VAMO Systems
...We want a customer to buy a product purely for the value it’s giving, not for marketing gimmicks. We take customer support very seriously. We just don’t want to see a dissatisfied customer. We employ the best people and tools to excel in customer support. -
7
FleetTA
FleetTA
A powerful web based platform for dispatching and managing tasks, streamlining your business operations, tracking drivers GPS location in real time, empowering your business with reports. Native ios/Android field force mobile App for drivers to interact with dispatchers and customers, receive on demand or scheduled tasks, drive to the destination of their tasks. Keep your customers engaged and informed with easy mobile web experience, allowing customers to track their tasks in real-time, communicate with drivers, rate their experience. FleetTA dispatch dashboard is simple to use, but it is very powerful. FleetTA brings all the features in one place so that you can spend less time organizing your business and more time to grow your business and keep your customers happy. ...Starting Price: $30 per month -
8
Radaro
Radaro
Track every minute, from your store to your customer’s door. Radaro reduces your operational costs whilst offering real-time insights over your in-house and third-party service providers with unprecedented customer insights. Transform your last mile and service delivery, today. Book a demo to see how Radaro can improve your delivery efficiencies by more than 30% and create an engaging branded customer experience. -
9
Rastrac
Manning Navcomp
...The Rastrac Web API allows broad control of Rastrac's suite of vehicle tracking features from most programming environments. This allows anything from automated scripting of common tasks to seamless integration into customer user interfaces alongside other business-specific tools. -
10
All Trans Software
All Trans Software
...We are committed to the customers’ needs and to consistently deliver the best service experience in the industry. -
11
Mongrov
Mongrov
Build an app for all user's devices that runs natively with a single code base. Create rich customer experiences with Your brand & creativity using much familiar Javascript. We take care of building & publishing updates instantly. A complete package of services that makes the app development process simple & faster. With single tenancy, you own your independent database and instance of the software, and everything goes over secure channels.Starting Price: $3 per user per month -
12
Maxoptra
MaxOptra
Offering simplified route optimisation and a smarter customer experience, MaxOptra is essential to every fleet operator. Our innovative technology and industry experts will dramatically transform your business and deliver ROI, fast. MaxOptra removes the challenges and complexities of route optimisation. We streamline the delivery experience; enabling our users to offer exceptional customer service through improved visibility, better planning, and first-class route execution. ...Starting Price: £35 per month -
13
One Step GPS
One Step GPS
Our high-quality GPS tracking with fantastic customer support is truly changing the industry. Most GPS and software companies view customer support as a waste of resources. They look for ways to automate it, outsource it, or charge extra for it. We think that’s very shortsighted. We see amazing customer support as an essential part of standing behind our product. When it comes to being responsive and proactive, we strive to leave every other GPS tracking company in the dust. ...Starting Price: $13.95 per month -
14
Jobi
Jobi
...It keeps you in touch with your customers and provides them with a valuable tool for tracking services, maintenance plans and more.Starting Price: $149 per month -
15
Elite EXTRA
Elite EXTRA, an Epicor solution
...By leveraging our solutions, businesses can reduce operational costs, improve efficiency, and exceed customer expectations. Get started today by signing up for a free demo.Starting Price: $30 -
16
Cigo
Cigo
Cigo, The new standard in last-mile management. An innovative cloud solution to increase deliveries, service calls or pick-ups, scale efficiently and provide your customers with a perfect last-mile experience. Route Management at Your Fingertips. With our feature rich web platform you can dispatch, optimize, report and fully control your customer's last-mile experience. Enhance Customer Experience. Give your customers an amazing experience, keep them in the loop with real time SMS and Email tracking as well as a seamless review process. ...Starting Price: $99 per month -
17
Linxup
Linxup
Linxup is an ideal GPS tracking and dash cam solution for small and medium-sized businesses with fleets that want a powerful, easy-to-use system without overpaying for technology they don't need. Linxup's live, US-based support and coaching team is dedicated to ensuring customers get maximum value to help improve safety, reduce risk and costs, and get the most out of their teams in the field. -
18
DispatchTrack
DispatchTrack
...Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,000+ global customers, including Wal-Mart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver. -
19
Fleet Cost & Care
Fleet Cost & Care
...Get an accurate picture of your business by pulling real-time data directly from the system. Save time, improve data accuracy, ensure safety and increase revenue by simplifying the way the work is performed with Fleet Cost & Care. Quickly produce customized quotes for current customers or new prospects. Automatically add in accurate customer, job site, equipment, and personnel information. Easily convert a quote to a job and then schedule the proper equipment and personnel, all within one system. Improve accuracy, reduce errors, and easily view your resources. -
20
Shadow Tracker
Advanced Tracking Technologies
...The software is compatible with a wide variety of smart phones, tablets, and PCs. Being able to track your fleet on any device allows you to respond better to any situation. Improving efficiency and customer satisfaction. We work with thousands of mobile fleet businesses big and small. Our goal is to provide affordable tracking solutions catered to meet any specific needs. Our GPS tracking devices and fleet tracking software are designed with the user in mind and is constantly improved based on our customer’s needs and input. Located in Houston, Texas. ...Starting Price: $23.95 per month -
21
Dart Fleet Management
SW Development Group
...Dart Fleet Management lends itself effortlessly to many different industries and makes creating jobs, optimising routes, tracking drivers and receiving delivery evidence from your customers simple and easy. View drivers current location, speed and status, no fixed-term contracts, explore past shifts and driver activity, integrated customer management. Add your team to manage day-to-day operations, an integrated inventory, obtain delivery evidence, photos and signatures, printable PDF manifests.Starting Price: $82 per month -
22
HCSS
HCSS
HCSS provides easy-to-use software built for construction companies that want to win more work, work smarter, and boost profits. For nearly 40 years, we've helped heavy civil contractors, infrastructure builders, and utility companies improve operations, from estimating and project management to field tracking, equipment maintenance, and safety. Tools like HeavyBid, HeavyJob, and HCSS Safety are built for the field and designed to work together, giving your team real-time visibility, tighter...Starting Price: $60 - $4,000+/user/year -
23
GSMtasks
GSMtasks
...Know where your drivers are and how every task is progressing in real-time. An easy-to-read map gives an overview of your drivers’ locations & route plans together with in-progress and scheduled tasks. Keep customers up to date through automated or manual SMS and e-mail notifications.Starting Price: $17 per user per month -
24
FleetMaster
FleetMaster
...We help you offer better and faster services to your clients and allow you to manage multiple business units and partners in different locations. FleetMaster lets you answer requests, calculate your clients’ custom quotes, and do follow-up in no time. We help you serve your customers seamlessly to improve your sales and customer satisfaction. Optimizing your planning should be easy. Increase your fleet’s efficiency with our user-friendly software and use our planning tools for optimal teamwork. -
25
Ramco Logistics Software
Ramco Systems
Operate, Optimize and Automate end to end operations of Third-Party Logistics to reduce operational costs, improve visibility, elevate customer experience, and achieve on-time delivery of goods. Complete eCommerce readiness with capabilities spanning Rider Management, Cash on Delivery, Liability Management, Returns Management, Franchise Management, and Document Tracker. Deliver immense cost advantage to your customers and improve user experience with a Digital platform that encompasses CRM, Billing, Customer Portals, and real-time integration with Shipping lines. -
26
FuelCloud
FuelCloud
FuelCloud's comprehensive Fuel Management System delivers real-time monitoring and control for your bulk fuel assets. Our cloud-based platform prevents theft, ensures secure access control, and provides detailed fuel consumption tracking—all accessible from anywhere. Unlike traditional fuel control systems, FuelCloud uses modern technology to combine easy-to-install hardware with intelligent software designed for today's data-driven operations. Our web portal makes it easy to integrate... -
27
Dispatch Science
Dispatch Science
Optimize and automate all your deliveries with Dispatch Science. Dispatch Science manages, optimizes and automates all the steps a delivery business needs to get the job done. It supports order-booking, CRM via a self-serve customer web portal, pricing, route optimization, manual and automated dispatching, real-time tracking with predictive ETA notifications, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app. Our API extends automations to 3rd party applications like accounting, eCommerce, other 3rd party logistics platforms, and more. ...Starting Price: $675/month -
28
FuelForce
Multiforce Systems
FuelForce® is a hardware manufacturer, software developer, and system integrator with over 40 years of serving the fuel management industry by pioneering the automation of fueling systems. Procurement Options include Sourcewell cooperative purchasing contract, GSA Federal Government contract, local distributors or through the corporate office.Starting Price: $6000.00/one-time -
29
FleetZoo
FleetZoo
...Managers and dispatchers in multiple offices have the power to plan detailed and efficient routes in a fraction of the time while keeping them connected to drivers and customers throughout the whole process. Critical business systems are in place to run key business processes. Adding powerful route optimization has clear benefits, but only if it fits into your existing systems environment. -
30
ULU
ULU
...The automotive industry is changing fast and emerging technologies are reshaping traditional business models while you are reading this. By 2025, it is expected that 85% of vehicles will be ‘connected’ to a cloud service that offers customer-specific content and information. The age of digitalization, however, also brings a wealth of opportunities for traditional automotive businesses to grow. That’s where we come in. With our innovative propositions, we’ve created truly end-to-end solutions, that focus on your customers with a highly distinctive user experience. Our advanced telematics hardware has been designed to extract integral vehicle health information as well as location-related data. ...