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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customization"
323 Products for "customization" with 2 filters applied:
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1
Eurekos
Eurekos
Learning management systems are good for training employees but often fail to address the unique needs of training customers & partners as well as customers' customers & partners. Eurekos is a leading European customer education specialist, offering innovative training software solutions for businesses and non-profit organizations with a need for external training, certification or accreditation. Eurekos offers a complete set of tools to create and deliver training that cover the entire customer journey: before the sale, during onboarding and ongoing. ...">
Starting Price: $450 USD/month -
2
Jotform
Jotform
Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. ...">
Starting Price: $34 per month -
3
Thinkific
Thinkific
...It offers e-commerce solutions, high levels of customization, including branded learning portals, advanced reporting, integrations with enterprise systems (like CRM and marketing platforms), and dedicated customer support. Thinkific Plus allows for managing multiple admins, streamlined user management, and enhanced security, making it ideal for companies with large teams or complex needs looking to deliver consistent, high-quality training at scale.Starting Price: $36.00/month -
4
Odoo
Odoo
Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by...Starting Price: $25.00/month/user -
5
Mentornity
Mentornity LLC
.... ✔️ Structured Frameworks: Build strong mentorship foundations. ✔️ Flexible Customization: Adapt features to fit your vision. ✔️ Interactivity : Engage with messages, notes, surveys, and announcements.Starting Price: Free (10 Users) -
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SimplyBook.me
SimplyBook.me
...SimplyBook.me provides a booking website (or if you already have a website, you can add the booking solution as a widget) so that the clients can go online and book, change or delete a booking themselves. You can also accept bookings via Facebook, Instagram or directly from your Google Profile. Following are our 15 most popular custom features: 1. Intake Forms 2. Accept payments (online & onsite w. Tap to pay) 3. Deposits 4. Facebook/Instagram integration 5. Google My Business integration 6. Coupons & Gift cards 7. Product Sales 8. Membership 9. Classes 10. Packages 11. Tickets 12. Related Resources 13. Video Meetings 14. Instagram photo galleryStarting Price: $9.90 per month -
7
Titan
Titan
...No other product on the market does it better or faster. Our customers and partners are the heartbeat of Titan. If you need a feature, simply request it via our Titan X Lab and we will consider it for our roadmap!Starting Price: $12 per month -
8
TelemetryTV
TelemetryTV
TelemetryTV is a powerful digital signage platform built for the modern organization who needs to engage audiences, generate awareness, and give their teams and communities a voice. TelemetryTV allows users to broadcast dynamic content easily by streaming video, images, social feeds, turnkey and custom apps, and data-driven dashboards to all of your displays wherever they are. TelemetryTV powers marketing and internal communications at Starbucks, Amazon, Stanford University, and more. The backbone of our success stems from being agile, open to communication, and collaborative. We believe in constant learning, challenging the status quo, and listening to our customers. ...Starting Price: $8 per device /month -
9
Upper Hand
Upper Hand
Welcome to Upper Hand on SourceForge, the nexus for premier sports facility management and sports scheduling software. Our innovative solutions empower sports facility managers with tools to streamline operations and optimize resources. Our standout sports facility management software is designed to revolutionize the management of any sports complex or organization, incorporating cutting-edge features to maximize efficiency and productivity. Our sports scheduling software, an...Starting Price: $10/mo. for the first 2 mo. -
10
Intellum Platform
Intellum
...From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring, collaboration, and customization functionality, Intellum is uniquely positioned to provide an all-in-one EdTech for Business solution. -
11
Seertech
Seertech Solutions
Seertech is an all-in-one solution that consolidates your learning and development investment in multiple systems: one contract, one software, one relationship, and one place for all your learners. As an award-winning LMS, Seertech is trusted by over 5 million users globally. With a customer retention rate 78% higher than industry average, Seertech will be the LAST LMS you will ever need. At its core, Seertech is designed to rapidly upskill and retain resources at scale. What sets Seertech apart is how personalized and configurable the software is. This makes our LMS ideal for enterprise organizations with intricate and ‘mission-critical’ learning needs. ... -
12
Thought Industries
Thought Industries
Deliver quality and engaging learning experiences to your target audience with Thought Industries, the world's leading B2B customer education and extended enterprise learning platform designed for for-profit training organizations, software companies, consulting firms, associations, CEU providers, and more. More than just a learning management solution, Thought Industries enables organizations to create, customize and distribute and monetize white-labeled online learning courses to consumers, professionals, and the extended enterprise. -
13
Raven360
Raven360
At Raven360, we know that you want to train customers so you can scale your business. To do that, you must guide users toward mastering your product. The problem is if you can’t scale onboarding users, you risk losing customers, and your team feels overwhelmed and frustrated. We believe a lack of product competency should never be why a customer churns. We understand how much it hurts when customers leave for a competitor, which is why we’ve helped over 2 million learners and certified over 400,000 experts. ... -
14
SkyPrep
SkyPrep
SkyPrep is an intuitive online training software that helps organizations deliver, track, and optimize training to employees, customers, and partners with ease. Whether you are looking to onboard employees, train customers on your products, or keep up with compliance requirements, SkyPrep makes learning easy and effortless with its fully customizable and intuitive platform, along with its best-in-class customer support. Course delivery is quick and easy to set up by just dragging and dropping your content, and building the assessments that go with it. ... -
15
Procare
Procare Solutions
...From registration, attendance tracking, staff management and lesson planning to family engagement, tuition collection and reporting, we help ease the challenges faced with running a child care business. Our dedicated team of support professionals also make it easy to get up and running quickly and answer questions along the way. That’s why over 40,000 customers choose Procare. We are proud to be number one in child care management software! -
16
OpenEduCat
OpenEduCat Inc.
At OpenEduCat, we provide a comprehensive open-source ERP tailored to meet the unique needs of educational institutions. Our software is designed to streamline and automate essential administrative tasks, enabling schools, colleges, and universities to manage their day-to-day operations with greater efficiency. From student information management, attendance tracking, and course scheduling to fee management and reporting, OpenEduCat covers every aspect of institutional administration in one...Starting Price: $79/month -
17
Butlerapp
Webbee GmbH
...Butlerapp is more than just a software solution, it’s a complete game-changer for your organization. Say goodbye to tedious administrative tasks and hello to increased efficiency, higher revenue, and happier customers.Starting Price: €49 per month -
18
Pike13
Pike13
...Automated, targeted reporting helps business owners measure the health of their business and focus on the information they need to know to make data-driven business decisions. Pike13 customer service un-matched. Each new Pike13 customer is assigned a dedicated onboarding specialist to help guide software setup. The rockstar Pike13 customer care team regularly goes above and beyond to assist with customer questions.Starting Price: $129.00/month -
19
EduBrite
EduBrite Systems
...This solution works for organizations of any size. Your needs are different at every stage. Mid to large enterprises need to train their employees, customers, and partners around the world. Invest in EduBrite and get a single solution that scales to meet all your training needs. -
20
Maventra LMS
Maventra Learning Solutions
Maventra’s engineering team can customize its Talent & Learning Management System platform to suit your organization’s requirements. If you have any custom modules to be developed that need to be integrated with LMS, our team is well-equipped to provide these services. We offer a bouquet of services for the implementation, integration, and customizing Maventra LMS Platform.Starting Price: $5 per month -
21
eFront
Epignosis
eFront is a flexible learning management system (LMS) platform purpose-built to modernize corporate training. As the industry’s most adaptable enterprise LMS, eFront helps businesses grow by keeping their workforce skilled, partners qualified, and customers smart. Scalable and powerful, eFront provides content authoring, certification management, performance tracking, gamification and social learning capabilities. Additionally, the platform integrates well with a wide range of Enterprise software. Automated training: Supports complex training structures with audiences, groups, jobs and custom roles and permissions. ... -
22
Passion.io
Passion.io
...Your app is much easier to use than a web browser & is always within reach of your customer anytime, anywhere. Your customers stay engaged and moving forward with progress tracking, communities, individualized content journeys. Whether you're looking for your first customer or first 1000 customers we offer step by step training that works.Starting Price: $97 per month -
23
Training Post
Can Studios
...Because it’s built on the latest technology, it’s cost-effective whether you manage learning for tens, hundreds or thousands of people. Give your clients’ their own portals at the click of a button. Customize login screens and certificates to match your branding, or your clients’ if you prefer. The central course catalog means there’s no need to upload your SCORM files every time you set up a new customer. Let customers enroll and report on their own learners. Create as many administrators and managers as you need at no extra charge. ... -
24
eLucid
WisdmLabs
eLucid is a powerful and comprehensive learning platform built for small and large enterprises to streamline take control of the employee, customer and partner training processes It covers every aspect of the training process— learning, practicing, and testing— making it a one-of-a-kind platform for a continuous learning environment. eLucid brings together conventional and superior tools to suit your enterprise learning needs and amplify training outcomes. -
25
Picktime
Picktime
...Be a salon that offers appointments, a tutor that offers classes or a co-working space that needs to manage spaces - we are a one-stop solution for anyone who needs scheduling to increase their efficiency and maintain hassle-free bookings. Manage your Customer data, their appointment history all in one place. Keep track of all your bookings, invoices and refunds. Check your revenue, account activity & upcoming bookings. Give your customers priority service by pre-booking their slots. Stay informed about upcoming, cancelled & rescheduled bookings. -
26
eNyota LMS
eNyota Learning
In the age of custom eLearning courses, everything is highly personalized and customized to best suit the end user’s needs. For the eLearning industry, an employee applying everything learnt in the real world is considered as a utopian state. And, top-notch eLearning helps achieve this. We are an eLearning company on a mission to make this vision a reality. -
27
SimTek Learning
SimTek Learning
Simtek e-Learning Platform is dynamic, interactive and excellent e-learning suite bundled to cater all the needs of our customers, partners, enterprises and single and group users. Any individual tutor, teacher, e-learning educational institute or corporates can take advantage of our services at lowest possible monthly or annual subscription charges, One can also conduct free as well as paid classes/courses. Talk to your customers! What do they want to better understand about your product/service, Test the content ahead of time, Offer customer traning at your user conferences, Put feedback mechanisms in place and tie training outcomes to bottom line business results. ... -
28
Apty
Apty
Apty is a Digital Adoption Platform (DAP) that helps enterprises scale process execution across the tools they already use—including custom-built apps. While other DAPs only support select tools, Apty works across Salesforce, Workday, ServiceNow, Oracle, and proprietary systems—without heavy lift or complexity. Get your teams executing faster, with fewer errors and measurable results—no matter what software they’re using. -
29
Zhev LMS
Zhev
...Zhev LMS offers tailored learning solutions for a range of business needs, including: Employee Training & Development: Enhances skill-building and career growth. Sales & Customer Service Training: Improves team performance and customer engagement. Operations & Compliance Training: Ensures efficiency and adherence to industry regulations. Partner, Contractor, and Supplier Training: Supports seamless onboarding and collaboration.Starting Price: $6 -
30
Bridge
Bridge
Bridge is a unified Learning & Employee Development platform that combines LMS, career pathing, skills, and performance management in one easy solution. Deliver engaging training with personalized journeys, two authoring tools, advanced media, analytics, and 150+ included, skills-tagged courses. Bridge goes beyond learning with career pathing, skill management, and AI-powered overviews that spot gaps and build personalized development plans. Tools like manager 1:1s and performance...Starting Price: $12,500/year