[go: up one dir, main page]

Results for: customer - Page 19

x
View:
Open Source Commercial

Suggested Categories:

Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
View more categories (20) for "customer"

2422 Products for "customer" with 2 filters applied:

Sort By:
eCommerce Japan Clear Filters & Widen Search
  • 1
    Crossing Minds

    Crossing Minds

    Crossing Minds

    We know the right recommendations can create a magical customer journey and build long-lasting customer loyalty. Our next-gen AI lets you instantly anticipate your customers’ wants and needs using only anonymized user data. Now your customers can stop searching, and start finding. Our recommendation platform is built on a proprietary AI algorithm and a next-gen API we designed to work together so any part of your business can easily integrate into our platform and start generating the best...
    View Software
  • 2
    Social Chat

    Social Chat

    Social Chat

    Engage and convert customers through social livestreams and personalized shopping experiences. Social Chat allows you to interact with customers as if they are shopping in store. This enables brands to provide real time suggestions and recommendations. Customers can also interact with your brand and other shoppers in real time. Significant increase in add to cart and checkout rates. Build your customer database directly from livestream events. Powerful analytics to help you understand the path...
    View Software
  • 3
    Oncord

    Oncord

    Oncord

    Oncord is a website & digital marketing platform that makes it easier to build and grow an online presence. Oncord has helped businesses all over the world to: - Get control of their website and content. - Grow a valuable, accurate customer database. - Increase leads and get better visibility of how customers interact with their business. - Sell online securely and manage a catalog of products. - Conduct more successful e-mail and SMS marketing campaigns. - Save money by SEO optimising...
    Starting Price: $49/month
    View Software
  • 4
    Club

    Club

    Club (formerly Brandbassador)

    Club is an ambassador marketing platform designed to help brands harness word-of-mouth marketing by building a vibrant community of loyal customers. Our solution enables brands to engage their audience, turning satisfied customers into brand advocates. Using gamified Missions, Club fosters authentic user-generated content, boosts social engagement, and drives revenue. It supports brands across fashion, beauty, tech, and lifestyle who value community-driven marketing. Club’s Missions align...
    Starting Price: Request a Demo
    View Software
  • 5
    Checkify

    Checkify

    Checkify

    One-page customizable checkout for online stores to create or remove fields on page, wide choice of customization options, and many more! Full customization of the checkout page (text, font, colors, etc.). Adapted for digital goods, sell properties that do not require shipping. All popular marketing platforms are integrated. Automatic translation option with the ability to customize the text of the checkout and thank you page. Validation of postal codes, including Canadian, US and UK postal...
    Starting Price: €1.49 per week
    View Software
  • 6
    Confer With

    Confer With

    Confer With

    Confer With is a video commerce platform that allows your team to give real-time advice on what to buy as they would in-store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences. Your team can engage live with customers, upsell, cross-sell and even add promotions to customer baskets during live video shopping experiences. Confer With blends live video with your eCommerce platform, giving access to your entire catalogue...
    View Software
  • 7
    Flycart

    Flycart

    Cartrabbit

    Download feature-rich, easy-to-use, and lightweight WooCommerce plugins that can fit any WordPress website and start selling more. Get the best-in-class customer support! Create dynamic pricing and discounts in your WooCommerce online store easily. Bulk discounts, cart discounts, special offers, user role-based discounts, and more. Customize your WooCommerce emails with a drag and drop editor. Change the logo, text, header, footer, and more. You can customize everything in the WooCommerce order...
    Starting Price: $29 per year
    View Software
  • 8
    Rebuy

    Rebuy

    Rebuy Engine

    The world’s top brands use Rebuy’s personalization platform to fuel data-driven shopping experiences, win more customers, keep more customers and accelerate growth. Create personalized shopping experiences for every customer using your store’s historical shopping data. Lift AOV with AI-powered upsells and cross-sells at key decision points—from the home page to the thank you page and beyond. Save time and increase retention rates with one-click reactivate subscription emails and automated post...
    Starting Price: $4.49 per month
    View Software
  • 9
    Hokodo

    Hokodo

    Hokodo

    A Buy Now, Pay Later Solution for B2B. Sell more and grow your business by providing your B2B customers with the ability to Buy Now, Pay Later at checkout. Hokodo is the modern way to offer trade credit to your customers. Keep customers in the funnel and boost sales by offering instant credit terms. Our real-time underwriting means no lengthy credit checks, and customers can access payment terms instantly, even on their first purchase. No more worrying about your cash flow. We pay you following...
    View Software
  • 10
    Amazon Seller Central
    Become an Amazon seller. More than half the units sold in our stores are from independent sellers. Create an Amazon seller account and reach hundreds of millions of customers worldwide—with the tools to tell your story and create enduring connections. Amazon customers buy roughly 7,400 products per minute from U.S. sellers. Build, grow, and scale your brand with our innovative toolkit: world-class logistics, a proven customer experience, rich data insights, and cutting-edge advertising...
    View Software
  • 11
    Amazon Brand Registry
    Enrolling in Amazon Brand Registry unlocks a suite of tools designed to help you build and protect your brand, creating a better experience for customers. A+ Content helps businesses showcase their brand story and product features using rich text and images on the Amazon detail page to help drive conversion, and potentially increase traffic and sales. Grow your brand awareness with ads that feature your logo, a custom headline, and up to three of your products. Promote your brand and products...
    View Software
  • 12
    SparkLayer

    SparkLayer

    SparkLayer

    SparkLayer brings unmatched B2B wholesale functionality to your Shopify store. It's rapid to set up, connects seamlessly to your B2B data, and gives your customers a beautiful self-service ordering experience. Are you a wholesaler, pure B2B, or a hybrid business selling to both retail and trade markets? You've come to the right place! SparkLayer integrates seamlessly with your Shopify store and enables a powerful B2B ordering experience for your customers. With a fast installation process...
    Starting Price: $49 per month
    View Software
  • 13
    Sufio

    Sufio

    Sufio

    ... invoices when orders are created, paid, or fulfilled in your store. Invoices can be automatically sent to customers by email, or customers can download them from your store. Sufio helps you get paid faster by allowing your customers to pay their invoices online. Create your own unique invoice by customizing colors and elements of your template. Create invoices in the same currency your customers used while shopping in your store.
    Starting Price: $19 per month
    View Software
  • 14
    Cartiveo

    Cartiveo

    Grazitti Interactive

    Grazitti’s Cartiveo – A Shopify Marketo Integration Connector helps you deliver a holistic customer experience by integrating Marketo capabilities into your Shopify store. The integration helps you send personalized offers to your customers. Features of the product: 1. Bulk customer data sync 2. Real time customer data sync 3. Bulk Order Sync 4. Real time order sync 5. Historical data push 6. Cart Abandonment Program Key Benefits: 1. Saves time and manage workflows 2...
    View Software
  • 15
    Sizer

    Sizer

    Sizer Technologies

    Sizer captures customers’ body measurements and translates them into highly accurate size recommendations, delivering highly valuable sizing data into your value chains. Drive your business today with the leading digital sizing platform and transform how your customers are served. Don’t settle for unwanted returns. Sizer gives you the precise body data of your customers, in a single one-time scan, so you can always deliver best fitting clothes the first time around. Tired of lengthy & costly...
    View Software
  • 16
    Keyspider

    Keyspider

    Keyspider

    Keyspider provides accurate search results with a cloud-based enterprise search engine. With Keyspider you can build your very own customized website search without the additional time or cost. Keyspider understands the customer’s requirements and delivers the right results to their search queries. The solution for websites to pave the way for better search experiences and improved conversions. It intends to redefine how customers navigate through customers' websites with a search...
    1 Rating
    Starting Price: $19/month
    View Software
  • 17
    Live Me Up

    Live Me Up

    Live Me Up

    Live Me Up™ is a unified live streaming platform for live shopping, shoppable video and more. Own your customers’ engagement, own your growth. Live Me Up™ is a unified live streaming platform that gives online brands direct ownership of their customers’ engagement, empowering them to turn live shopping events into long-lasting emotional relationships, at scale. With Live Me Up, brands can create and host unlimited live events with rich engagement features that make customers feel listened...
    Starting Price: $49/month
    View Software
  • 18
    London Dynamics

    London Dynamics

    London Dynamics

    Increase brand engagement and customer experience with rich 3D product visualizations, configurations, and Augmented Reality for eCommerce. One platform to create, manage and serve 3D assets. Serve rich product experiences with a 3D product visualizer. Allow customers to configure your products in real-time 3D. Let customers try before they buy with Augmented Reality. Our platform is designed to enable brands and teams to access and collaborate on new 3D assets and experiences all through one...
    Starting Price: $36,000 per year
    View Software
  • 19
    EzyVue

    EzyVue

    EzyVue

    Transform the way customers view your products with the Ezyvue 3D viewer. Integrate the 3D web viewer with your website and display engaging, realistic 3D visuals that customers can interact with in real-time. With Ezyvue customers can view a product interactively from any angle as they do in-store. In addition, the viewing experience can be augmented with annotations, personalization, and animations. AR helps to increase sales and reduce returns by making customers more confident...
    Starting Price: $29 per month
    View Software
  • 20
    Flockr

    Flockr

    Flockr

    Simply put, we increase your revenue, through conversion rate optimisation via social messaging. Using the wisdom of the crowds to nudge your customers to conversion Social proof is enhances customers’ experience by adding relevant and helpful messages to their buying journey. Flockr’s Social Proof Messaging, Recommendation Messaging and Search Messaging help to nudge customers to conversion by providing transparent and useful info. We increase conversion rates and revenue for some...
    View Software
  • 21
    Jukebox

    Jukebox

    Jukebox

    Produced with rich, radiant inks and high-quality, weatherproof vinyl, our custom die-cut stickers are available in any shape or size. Further, elevate your custom-shaped stickers with beautiful matte and gloss coatings. Take your self-promotion to the next level with the sophisticated soft-touch coating of our silk matte business card. The smooth velvet texture is sure to leave a lasting impression. Enhance your business card design with the precisely placed, clear, shiny coating of Spot UV...
    Starting Price: $1 time-payment
    View Software
  • 22
    Tiny Prints

    Tiny Prints

    Tiny Prints

    Share the magic of the holiday season with friends and family members with custom holiday cards made with your favorite photos. Our 2022 holiday and Christmas card collection is simply stunning, updated as it is with new takes on traditional styles and trend-setting directions, including infusions of bright pastels, chic contemporary design elements, and modern, minimalist layouts. If you're looking for something truly extraordinary, create personalized, photo-ready foil-stamped holiday cards...
    Starting Price: $1.38 one-time payment
    View Software
  • 23
    Packola

    Packola

    Packola

    Custom boxes and custom packaging your brand deserves. Design and order personalized packaging in minutes! Packola’s custom product boxes are your key to maximum impact and boosted sales. Nowadays, it isn’t enough to just have a great product; it has to be aesthetically strong as well. Choose thin cardstock boxes for small retail products or sturdier corrugated cardboard boxes for larger and heavier items. Our website makes it easy for you to customize your packaging to your exact...
    View Software
  • 24
    mirrAR

    mirrAR

    mirrAR

    mirrAR is a real-time AR and AI-powered virtual try-on tech provider for retail brands that enables consumers to virtually try on products & experience how it feels to own them before the actual purchase, both in-store and online. WebAR: Integrate our virtual try-on solution to any website, allowing customers to try before they buy on their browser from anywhere. Customers across the world will experience the products on your online store, without downloading any additional apps, thereby...
    View Software
  • 25
    Google Cloud Recommendations AI
    Earn your customers’ trust and loyalty by proving how well you understand them. Google has spent years delivering recommended content across flagship properties such as Google Ads, Google Search, and YouTube. Recommendations AI draws on that experience and expertise in machine learning to deliver personalized recommendations that suit each customer’s tastes and preferences across all your touchpoints. Give customers more of what they love. No need to preprocess data, train or hyper-tune machine...
    View Software
  • 26
    Moast

    Moast

    Moast

    Unlock the power of your most loyal customers. Moast connects shoppers with your existing customers to provide honest, authentic, and personalized shopping experiences. Attract a new audience of shoppers who prefer to learn, ask questions & experience products before purchasing online. Now you can deliver a retail experience anywhere your customers are, without the need for costly retail locations. Save money on return costs by enabling consumers to buy the right product the first time, making...
    View Software
  • 27
    OpenWidget

    OpenWidget

    LiveChat, Inc.

    OpenWidget is a free website widget plugin allowing you to boost your customer engagement and build consistent customer journeys with the use of essential tools available for you out of the box: - Instagram Feed Widget for websites, allowing to share your brand personality on the website; - Contact Card, giving your customers the option to leave you a message that will be sent straight to your email; - FAQ module, providing them with instant answers to all of the common questions...
    1 Rating
    Starting Price: Free
    View Software
  • 28
    PickyStory

    PickyStory

    PickyStory

    Sell products together and unlock hidden revenue by offering product bundles at key stages in your customer’s journey. Never miss a chance to sell more products. Upsell and cross-sell on your product pages, collections, cart, and checkout. Designed to increase your cart value with AI-based product recommendations. Squeeze every opportunity to offer more products at the most critical moment. From established market leaders to fast-growing startups, brands recognize the innovative approach...
    Starting Price: $49.50 per month
    View Software
  • 29
    WebMaxy eGrowth
    WebMaxy eGrowth is an all-in-one eCommerce management platform that gives you direct access to customer data & interactions in one place. It integrates your data and tech stack seamlessly and begins to produce marketing reports. Analyze your different marketing channels to learn about their conversions and revenue contribution. Use different attribution models to analyze the performance of distinct marketing channels and make smart investments. Execute customer segmentation to target...
    Starting Price: $99
    View Software
  • 30
    Octocom

    Octocom

    Octocom

    Provide instant human-level conversations 24/7, in any language, on any channel. Automate customer support and sales without sacrificing customer satisfaction. Decrease costs and improve efficiency while providing instant human-level support 24/7. Handle most tickets without intervention, while handing over tougher cases to humans. Experience higher conversion rates as your customers find it easier to understand and choose the right products, much like the personal touch of a seasoned...
    Starting Price: $50 per month
    View Software

Related Categories