Best Digital Experience Monitoring Software in India
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Compare the Top Digital Experience Monitoring Software in India as of October 2025
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What is Digital Experience Monitoring Software in India?
Digital experience monitoring software tracks and analyzes the performance and usability of digital services to ensure the best possible user experiences across websites, applications, and devices. It collects real-time data on how users interact, page load speeds, transaction success rates, and errors to identify problems that may affect customer satisfaction. These tools provide detailed insights into user behavior, helping IT and business teams quickly detect, diagnose, and fix performance issues. By monitoring the entire digital journey, this software enables proactive improvements and reduces downtime. Ultimately, digital experience monitoring software helps organizations deliver seamless, reliable, and high-quality digital experiences that increase engagement and customer loyalty. Compare and read user reviews of the best Digital Experience Monitoring software in India currently available using the table below. This list is updated regularly.
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1
New Relic
New Relic
New Relic helps organizations perfect digital experiences across every touchpoint by connecting their entire digital estate—including apps, infrastructure, networks, and user journeys—through an AI-driven, fully integrated Digital Experience Monitoring (DEM) solution that is part of our intelligent observability platform. Our advanced capabilities deliver real-time, actionable insights, enabling teams to prevent downtime, resolve issues faster, and proactively improve customer experiences. With our consumption-based model, you can scale DEM across your stack to boost user satisfaction, accelerate innovation, and drive revenue growth—just like over 16,000 customers already have.">
Starting Price: Free -
2
Site24x7
ManageEngine
ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.Starting Price: $9.00/month -
3
Uptrends
Uptrends
ITRS Uptrends helps organizations achieve 24x7 reliability and performance for web services (websites, SaaS, APIs), so mission-critical transactions work from anywhere, anytime. ITRS Uptrends’ intuitive no-code/low-code transaction recorder simplifies the monitoring setup, driving rapid time-to-value even across multi-vendor/domain business services. We continuously monitor multistep user journeys from 368 nodes in 67 countries to provide full visibility beyond uptime. Alongside synthetic monitoring, our real user monitoring captures service usage and adoption to show IT's business impact. Integrating with our real-time observability portfolio, ITRS Uptrends offers end-to-end visibility of business services across hybrid infrastructures. As a SaaS solution, ITRS Uptrends is deployment-free unless private checkpoints are required to monitor from within a corporate network.Starting Price: $17.50/month -
4
TeamViewer
TeamViewer
TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.">
Starting Price: $24.90 per month -
5
Sematext Cloud
Sematext Group
Sematext Cloud is an innovative, unified platform with all-in-one solution for infrastructure monitoring, application performance monitoring, log management, real user monitoring, and synthetic monitoring to provide unified, real-time observability of your entire technology stack. It's used by organizations of all sizes and across a wide range of industries, with the goal of driving collaboration between engineering and business teams, reducing the time of root-cause analysis, understanding user behaviour and tracking key business metrics. The main capabilities range from log monitoring to APM, server monitoring, database monitoring, network monitoring, uptime monitoring, website monitoring or container monitoring Find complete details on our website. Or better: start a free demo, no email address required.Starting Price: $0 -
6
eG Enterprise
eG Innovations
IT performance monitoring is not about monitoring CPU, memory and network resources any more. eG Enterprise makes user experience the centerpiece of your IT monitoring and management strategy. With eG Enterprise, you can measure the digital experience of your users, get deep visibility into the performance the entire application delivery stack — from code to user experience, and data center to cloud — from a single pane of glass, correlate performance across domains and pinpoint the root-cause of problems proactively. Machine learning and analytics capabilities embedded in eG Enterprise enable IT teams make intelligent decisions regarding right-sizing, optimization and planning for future growth. The result: happy users, enhanced productivity, improved IT efficiency and tangible business ROI. eG Enterprise is available for installation on-premise and as a SaaS solution. Start a free trial today.Starting Price: $1,000 per month -
7
Dynatrace
Dynatrace
The Dynatrace software intelligence platform. Transform faster with unparalleled observability, automation, and intelligence in one platform. Leave the bag of tools behind, with one platform to automate your dynamic multicloud and align multiple teams. Spark collaboration between biz, dev, and ops with the broadest set of purpose-built use cases in one place. Harness and unify even the most complex dynamic multiclouds, with out-of-the box support for all major cloud platforms and technologies. Get a broader view of your environment. One that includes metrics, logs, and traces, as well as a full topological model with distributed tracing, code-level detail, entity relationships, and even user experience and behavioral data – all in context. Weave Dynatrace’s open API into your existing ecosystem to drive automation in everything from development and releases to cloud ops and business processes.Starting Price: $11 per month -
8
SolarWinds Pingdom
SolarWinds
SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities: 1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more 2. Page speed performance monitoring and page rankings 3. Synthetic transaction monitoring from the simplest to the most complex transactions 4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performanceStarting Price: $164.45/year -
9
Raygun
Raygun
Spend more time building great software and less time fighting it. Raygun is a cloud-based platform that provides error, crash, and performance monitoring for your web and mobile applications. With Raygun's powerful suite of tools, teams can achieve complete visibility on issues their users encounter, with code-level detail into root causes. Raygun's suite of products covers three main areas (APM, Crash Reporting, and Real User Monitoring), all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Raygun gives you visibility into how users are really experiencing your software. Detect, diagnose, and resolve performance problems faster. Gain unrivalled visibility into server-side performance. Unlock detailed, code-level insights into the root cause of performance issues so you can take action and deliver lightning-fast digital experiences.Starting Price: $4 per month -
10
Netreo
Netreo
Netreo is the most comprehensive full stack IT infrastructure management and observability platform. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others.Starting Price: $5/resource/mo -
11
Goliath Performance Monitor
Goliath Technologies
Goliath Performance Monitor with embedded intelligence and automation enables IT professionals to anticipate, troubleshoot, and document end-user experience issues regardless of where IT workloads or users are located. It focuses on the 3 main areas most likely to cause support tickets to be opened, initiating a logon, the logon process, and in-session performance. Our technology is designed to proactively alert you to end-user experience issues before they happen and if they do give you the data to troubleshoot them quickly. Then, provide you the objective evidence in the form of reports and historical metrics so that proof exists to justify fixed actions to prevent future issues. Goliath Performance Monitor provides broad and deep visibility that allows you to troubleshoot VDI environments with the most comprehensive performance data available. Now, support teams and administrators can quickly identify where in the delivery infrastructure a problem is occurring. -
12
Germain UX
Germain UX
No need to talk to the users to know what they experienced (replay, behavior insights, etc). End-2-end Transaction Insights (business, technology, etc). User interface design or technology issues may contribute to poor user experience. Germain UX identifies use cases and root-cause of issues down to the user click and scenario and technology (network request, code, sql, etc). Lack of training, poor organization, attrition may contribute to ineffective business operations. Germain UX identifies main gaps and their root-cause, in real-time and 24×7. Overloaded call center, lack of expertise, hard to find information on a website may all contribute to low prospect conversion rate. Germain UX helps identify actionable insights. Ineffective product or service, lack of support, hard-to-find online material, may all contribute to a poor customer experience and attrition. Germain UX identifies actionable insights around that, 24×7 and in real-time.Starting Price: $460 per month -
13
Fortinet
Fortinet
Fortinet is a global leader in cybersecurity solutions, known for its comprehensive and integrated approach to safeguarding digital networks, devices, and applications. Founded in 2000, Fortinet provides a wide range of products and services, including firewalls, endpoint protection, intrusion prevention systems, and secure access solutions. At the core of its offerings is the Fortinet Security Fabric, a unified platform that seamlessly integrates security tools to deliver visibility, automation, and real-time threat intelligence across the entire network. Trusted by businesses, governments, and service providers worldwide, Fortinet emphasizes innovation, scalability, and performance, ensuring robust defense against evolving cyber threats while supporting digital transformation and business continuity. -
14
Tanium
Tanium
Empowering the world’s largest organizations to manage and protect their mission-critical networks. Our data model can collect new, ad-hoc data on the fly in seconds, allowing customers, partners and Tanium to quickly develop capabilities on this extensible platform. Our patented architecture collects and distributes data to millions of endpoints in seconds, with zero infrastructure. Enable decision-making where data is generated: the endpoint itself. Our agent consumes minimal endpoint resources and bandwidth while fitting on the firmware of the smallest chips. Expand your capabilities without expanding Tanium’s footprint. We’ve found that the best way for customers to understand what we do is to show our platform in action. Orion Hindawi, Tanium’s co-founder and CEO, will guide you through a hands-on keyboard tour to show what Tanium does and the power of the platform. Track down every IT asset you own instantaneously. -
15
signageOS
signageOS
signageOS is the world’s first unification platform for digital signage. signageOS enables CMS, system integrators, and managed solution providers to integrate, deploy, and manage scalable networks of any digital signage hardware. signageOS utilizes modern technologies in an API-first approached to provide unified and standardized APIs for highly efficient digital signage development. signageOS’ single codebase approach and knowledge base derived from years of development with digital signage hardware and platforms ensures that companies build future-proof digital signage networks. Companies around the world are utilizing signageOS to remove their digital signage hardware and software compatibility issues and remotely control every hardware type through a unified system.Starting Price: Free, $2.00/device, etc. -
16
Exoprise Service Watch
Exoprise
Service Watch allows Digital Experience Monitoring (DEM) for apps, services, and the networks they rely on. Active and passive monitoring in one holistic solution provides IT with complete visibility and boosts employee productivity. Troubleshoot network performance, detect service provider outages, and capture real user experience for any application, anywhere.Starting Price: $100/month/sensor -
17
Dash0
Dash0
Dash0 is an OpenTelemetry-native observability platform that unifies metrics, logs, traces, and resources into one intuitive interface, enabling fast and context-rich monitoring without vendor lock-in. It centralizes Prometheus and OpenTelemetry metrics, supports powerful filtering of high-cardinality attributes, and provides heatmap drilldowns and detailed trace views to pinpoint errors and bottlenecks in real time. Users benefit from fully customizable dashboards built on Perses, with support for code-based configuration and Grafana import, plus seamless integration with predefined alerts, checks, and PromQL queries. Dash0's AI-enhanced tools, such as Log AI for automated severity inference and pattern extraction, enrich telemetry data without requiring users to even notice that AI is working behind the scenes. These AI capabilities power features like log classification, grouping, inferred severity tagging, and streamlined triage workflows through the SIFT framework.Starting Price: $0.20 per month -
18
Autonomous Digital Experience Management (ADEM)
Palo Alto Networks
Benefit from the simplicity and ease of a digital experience management solution that natively integrates with Prisma SASE, including GlobalProtect, Prisma Access and Prisma SD-WAN, to optimize experiences for every user, without the complexity of installing additional software and hardware. Whether it’s supporting employees working from the office, their home, or any combination of the two, IT Teams need to quickly surface insights and proactively resolve issues across the entire service delivery path before business is impacted. With ADEM, encompassed with SASE, you’re only clicks from an answer to any performance question, for any user. Narrow down critical incidents and root causes using the greatest depth of experience insights available. With correlated performance metrics across all endpoints, networks and applications - you have all the visibility needed to manage experience. -
19
ThousandEyes
Cisco
Cisco ThousandEyes is a cutting-edge network intelligence platform designed to provide organizations with deep visibility into digital experiences across the internet, cloud, and enterprise networks. By leveraging advanced monitoring and analytics, ThousandEyes helps businesses pinpoint, troubleshoot, and resolve performance issues impacting critical applications, websites, and services. Its comprehensive suite of tools offers insights into network performance, application delivery, and user interactions, enabling organizations to ensure seamless connectivity and optimal user experiences. Widely adopted by Fortune 500 companies and SaaS providers, ThousandEyes is a trusted solution for navigating the complexities of modern hybrid and multi-cloud environments, empowering IT teams to proactively manage and optimize their digital ecosystems. -
20
Plumbr
Plumbr
Expose metrics and set up alerts for ops. Detect and prioritize root causes for dev. Complete the devops feedback loop. Configure your application to send traces using Plumbr Agents. Capture end-to-end traces from user interaction throughout the microservices in the back-end. No code changes, no sampling, pure joy! Plumbr APM uses tracing to provide insights into your application’s performance. Plumbr has deep expertise in APM technology including Java profiling, byte code instrumentation (BCI), database monitoring and real user monitoring. Plumbr will help us equip customers with the power of Java Profiling and BCI, which is critical for deep visibility into traditional Java and .Net enterprise applications.Starting Price: $84 per month -
21
appNeura
appNeura
appNeura products provide actionable insights about the QoS of apps in real time to enterprises. These insights empower Developers, It/Ops Managers & Product Owners to take immediate corrective actions for improvement of app performance and scalability. Innovation Insight for Digital Experience Monitoring, Gartner issued some cautionary advice. IT leaders that do not invest in ‘DEM’ run the risk of becoming increasingly irrelevant as their skills and tooling fail to keep up with exponentially growing operation complexity and increasing demand for proactive, personal and dynamic services. Enhanced visibility into overworked or under-utilized workforce. Increase ownership and transparency amongst employees and utilize remote workers effectively without accessing any private data. -
22
Witbe
Witbe
Leading innovation in the Quality of Experience (QoE) industry, Witbe offers an award-winning approach to monitor the QoE delivered to users of any interactive service (telephony, video, Web), on any device (PC, smartphone, STB), and through any network (fixed, mobile, OTT). Since its foundation in 2000, Witbe has continually grown and is now trusted by more than 300 clients in 50 different countries. Broadcasters, Operators, Content Providers & App Developers, all rely on Witbe Robots to ensure flawless services. Witbe is a public company listed on Euronext Growth (ALTWIT.PA) and has offices all around the world, including locations in Paris, New York, San Jose, Denver, Montreal, London, and Singapore. -
23
Riverbed Aternity
Riverbed Technology
The Riverbed Aternity platform provides AI-powered analytics and self-healing control to improve employee productivity and customer satisfaction, get to market fast with high quality apps, drive down the cost of IT operations, and mitigate the risk of IT transformation. Riverbed Aternity delivers AI-enabled insights based on real end user experience data and high-fidelity telemetry across endpoints, application, infrastructure and network. With capabilities such as DXI (benchmarking), Intelligent Service Desk, AI-enabled troubleshooting, Digital Workplace teams can drive continuous service improvement and prevent incidents across the enterprise. Discover how Aternity can help enterprises gain full-estate visibility, reduce IT asset costs, advance sustainable IT and improve both employee and customer happiness. -
24
Ekara
ip-label
Ekara is an all-in-one solution unique to the application monitoring market. Fully hybrid, Ekara can monitor any and all existing applications (web, mobile, business, thick-client, Citrix, voice, etc.) to help improve their availability and performance in your environment (intranet and internet). Its unified interface and compatibility with every type of technology make it an indispensable tool for your business and digital teams. Ekara is disruptive technology, a single product that brings together all the features of real-user monitoring and synthetic monitoring, covering all internet and intranet environments. All that in a one product! Ekara is a powerful tool that can monitor all of your applications from desktops and laptops, but also from real smartphones (Android and iOS). It can monitor any and all existing applications like web, business apps, thick client, Citrix, etc. -
25
ControlUp
ControlUp
Deliver a seamless work from anywhere experience that reduces help desk queues, reins in costs, and keeps distributed teams productive and happy. Employees demand a friction-free, consumer-like experience that lets them work where, when, and how they want. But remote work doesn’t always work. Apps break, endpoint devices freeze, video calls lab, Wi-Fi quits, and people get frustrated. IT teams need modern solutions to optimize remote work environments, prevent user downtime, and resolve issues faster. ControlUp’s DEX management platform provides end-to-end visibility across any desktop and application make it easier to fix and prevent technology issues -
26
FortiMonitor
Fortinet
FortiMonitor modernizes network monitoring to enable end-to-end visibility into the overall user experience. FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience, no matter where the user resides or where the application is hosted. See how FortiMonitor empowers NetOps teams with end-to-end network and application performance monitoring that helps improve customer and employee digital experience. SD-WAN underlay monitoring enables DEM insights across active SD-WAN members, surfacing user-level metrics on application reachability. Metrics on SSL resolution time, DNS resolution time, time to first byte, time to last byte, and RTT, plus standard packet loss, delay, and jitter, are delivered per underlay. -
27
LinkEye
LinkEye
Monitor all your WAN circuits at lightening speed. We have hundreds of PoPs distributed globally. LinkEye is a cloud-based WAN observability and AIOps platform designed to enhance network operations by providing real-time monitoring, automated troubleshooting, and comprehensive analytics for wide-area networks. It enables organizations to monitor all WAN circuits with high speed, utilizing a global network of Points of Presence (PoPs) to ensure extensive coverage. LinkEye's Digital Experience Monitoring (DeX) proactively detects issues before they impact end-users, ensuring optimal application performance. LinkEye Co-pilot can fully automate your troubleshooting process, reducing FRT from 30 Minutes to 30 seconds. DeX- Digital Experience Monitoring enables you to proactively detect the problems before the users. A bad last-mile fiber can cause WAN circuits to flap and result in a poor application experience. LinkEye helps you catch them proactively and resolve them. -
28
SysTrack
Lakeside Software
Lakeside Software is a leader in digital experience monitoring. We develop software that provides the visibility IT teams need to design and support productive digital workplaces. Customers use our technology to perform workplace analytics, IT asset optimization, remote work management, and AIOps. Our product, SysTrack, is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. For more information, visit www.lakesidesoftware.com. -
29
GSX Gizmo
GSX Solutions
GSX Gizmo is the only solution that provides end-to-end visibility on user experience across all Office 365 workloads and for all your locations. We monitor ever-changing conditions and expose any obstacles in the cloud, on-premises, or anywhere in between. Contrary to any other application performance monitoring tool, GSX performs synthetic transaction on Microsoft Exchange, SharePoint, OneDrive, Teams and Skype actions using Microsoft rich clients while also testing the network conditions. -
30
Catchpoint
Catchpoint Systems
Instant insight into your customers' digital experience and the performance of all your apps, networks, and digital services. Monitor, analyze, and troubleshoot all digital services. 80% of issues with availability and performance are outside your firewall. Catchpoint's digital experience monitor platform provides you with the necessary insights across your entire service delivery chain in order to quickly identify and fix these issues. Our global network monitors modern, federated applications beyond the firewall. Get specific alerts when something goes wrong and learn how each component of your service delivery chain affects users. Verify the signals that you receive when you combine synthetic and real user monitoring.