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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
53 Products for "customer" with 2 filters applied:
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1
Axero
Axero Solutions
Axero is an award-winning intranet and employee experience platform. Hundreds of companies use Axero to communicate, collaborate, manage tasks, organize content and develop their company culture. Down with legacy intranets and document dumping grounds that are difficult to update and impossible to maintain. Our unified suite makes it easier than ever to launch modern intranets, employee hubs, enterprise portals & more. Connect your workforce in one integrated platform. Why Axero? We...">
Starting Price: $10/user/month -
2
Venn
Venn
... computer. With Venn, customers are empowered to achieve the cost savings and workforce agility of BYOD, while ensuring robust data protection and compliance with HIPAA, FINRA, PCI, SOC 2, and many more. Join the 700+ organizations, including Fidelity, Guardian, and Voya, that trust Venn to secure their business-critical data and apps. -
3
deskbird
deskbird
What is deskbird? deskbird is the workplace management platform that puts employees first. With an intuitive booking system for desk and other resources, powerful analytics, visitor management and easy integrations, it saves costs, optimizes office space, boosts productivity, and fosters team collaboration—all in one easy-to-use app. Why is deskbird different? 📱 All-in-one: one app for desk booking & scheduling, no juggling required. ✅ Ridiculously easy: intuitive, no training...Starting Price: Free -
4
Haystack
Haystack
Haystack is a modern, easy-to-use intranet that connects everyone in your organization to the people, information, and resources they need to thrive. Automated multi-channel delivery ensures your most important messages cut through the noise and reach everyone at the right place and the right time. No-code customization and a modular design make it easy to keep key resources, knowledge, and organizational culture in the spotlight. Smart, integrated search empowers employees to spend less... -
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NexGen Virtual Office
NexGen Virtual Office
NexGen Virtual Office is a revolutionary digital office focused on creating PLACE and PRESENCE, making togetherness possible even when you’re apart. Beautifully designed, custom digital offices for remote teams and schools with real-time in-office status, 1-click secure video conferencing, advanced chat, and more. Missing from most digital office platforms is the presence of visible company culture. With NexGen Virtual Office’s customization options increase team engagement and the presence...Starting Price: $25 per user per month -
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Embrace
Embrace
Embrace connects digital services with your social intranet. With our solutions for self-service customer portals, customer tracking systems and digital workplaces, we ensure happy customers and satisfied employees. The human cloud connects automated services with human knowledge exchange. With our solutions for self-service portals, customer tracking systems and digital workplaces, we are creating space for human work. Embrace digitizes time-consuming processes. So you can spend time on what... -
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Kasm Workspaces
Kasm Technologies
Kasm Workspaces streams your workplace environment directly to your web browser…on any device and from any location. Kasm uses our high-performance streaming and secure isolation technology to provide web-native Desktop as a Service (DaaS), application streaming, and secure/private web browsing. Kasm is not just a service; it is a highly configurable platform with a robust developer API and devops-enabled workflows that can be customized for your use-case, at any scale. Workspaces can...">
Starting Price: $0 Free Community Edition -
8
Rambox
Rambox
Rambox is a digital workspace organizer that boosts productivity for professionals who use web apps frequently. It centralizes all your apps, making it easy to organize and access frequently used applications in one place. With over 700 pre-configured apps, including Gmail, WhatsApp, Facebook, iCloud, and more, you can instantly add them to your workspace. And if your app isn't listed, no problem - you can add any custom app in a few easy steps. Rambox synchronizes app configurations...Starting Price: $7 per user per month -
9
Hubshare
M-Files
Hubshare is a collaborative work and document sharing platform for companies. Connect all your information in one dashboard, and create branded, customized hubs for your clients. All relevant interactions are available in one view, with the ability to manage a limitless number of hubs within one installation. Hubshare has several modules for different types of needs, all connected through a customizable dashboard that helps you keep your interactions in order. Build a branded digital workspace... -
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Poppulo
Poppulo
Poppulo is the leading communications and workplace experience software company. The Poppulo Harmony platform helps enterprise organizations achieve more by effortlessly connecting their employees, customers, and workplaces through omnichannel employee communications, digital signage, and workplace management. Poppulo’s 6,000+ customer base is representative of the world’s most successful companies, including 47 of the Fortune 100. -
11
OpenText Vibe
OpenText
Keep your employees informed through a social and collaborative Intranet that improves awareness and contribution using Web 2.0 technologies. Team workspaces enable you to create digital offices where local and global team members can gather online to coordinate their efforts. Personal workspaces enable you to create your own online work environment, customized to your own needs. Use Vibe to augment or replace an existing intranet. With drag-and-drop ease, your teams can create custom landing... -
12
goDeskless
goDeskless
Remote and Secure Customer Engagement for Your Deskless Field Workforce. Delight your customers with on demand engagement experience. Tremendously increase productivity of your deskless field workforce. Increase productivity and efficiency of your frontline field workforce - anytime, anywhere. You cannot add more hours to the day but you can make the day more productive. Enable your workforce to be truly deskless and more productive with superior and modern data-driven business engagement... -
13
Bitrix24
Bitrix24
.... The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.Starting Price: $ 49 per month -
14
Minerva
Minerva Knows
Minerva empowers you to effortlessly create clickable instructions for anything online. Any time you have to communicate a set of steps, without physically standing next to someone, you can use Minerva! The tool is free. For additional paid features (e.g. analytics, collaborative editing), we're excited to offer additional support. Minerva is an interactive “how-to” guide. Our guide shows you where to click, and what to do next so you can spend less time googling and more time doing. Our... -
15
The CXApp
CXApp
The CXApp is a cloud-based, mobile app solution for digital experience programs for the future of work across workplace, desks, events, meetings, and employee engagement. We are the leading provider of mobile-first, digital programs across your organization to improve in-person, off-site, and on-the-go experiences. Our SaaS-based mobile app platform brings your customer, employee, visitor experience initiatives together in one hassle-free system that you don't have to host, manage... -
16
Beezy
Beezy
Beezy is the intelligent workplace for Microsoft Office 365. We make collaboration within your organization easy and relevant. By extending the Microsoft productivity stack, we unify the digital workplace and empower users to communicate, share and collaborate better, whether on-premises, in the cloud or in hybrid environments. Large customers such as Monster, Bank of England, ZF and many more can now benefit from the full functionality of an intelligent, modern digital workplace that brings... -
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Infosys Meridian
Infosys
Infosys Meridian, a Live Enterprise Workplace Platform, helps companies reimagine experiences in the work-from-anywhere era. The platform is part of Infosys Cobalt and enables enterprises to evolve into a remote-first, hyper-productive anywhere workplace that deepens stakeholder engagement, streamlines work processes, and enhances productivity. Designed to make processes simpler and smarter by adding context to every interaction, and with capabilities such as asset discoverability and... -
18
Jalios Workplace
Jalios
Jalios Workplace creates links and enables cross-functional and sustainable collaboration. It is available in three ready-to-use editions to provide a complete and natively collaborative digital work environment (chat, video, office automation, EDM, communities, etc.) adapted to its customers' technology base. The edition dedicated to Microsoft 365 and the one dedicated to Google optimize and complete the use of these suites. The Liberty edition is a sovereign alternative. By unifying...Starting Price: $6 per user per month -
19
Zextras Carbonio
Zextras
Zextras Carbonio is a full-stack digital workplace with an emphasis on data privacy, surpassing traditional email servers. This advanced platform offers unmatched deployment flexibility, scalability, and customization, creating a robust and private digital workspace. Key features include an advanced email server with anti-spam and antivirus capabilities, empowering administrators with server-side tools. Clients enjoy a rich webmail interface, native iOS and Android apps, and collaborative...Starting Price: Custom -
20
Kintone
Kintone
Kintone is a customizable digital workplace platform that lets you manage your data, tasks, and communication in one central place. Over 25,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997. Use our no-code drag-and-drop interface to create your own custom database applications that track all the data you want. Whether it...Starting Price: $15.00 per user per month -
21
Kissflow
Kissflow
Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations. We help solve two main challenges in the enterprise: The first is the custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough...Starting Price: $1500 per month -
22
Tabillo
Tabillo
Tabillo is a web-based CRM (Customer Relationship Management) & Business Productivity Platform. Built from the ground up, Tabillo is an Enterprise level platform. We are currently offering simplified, predictive Sales Automation applications to small and medium-size businesses. Most small and mid-size businesses have broken team communication, and inefficient business processes as the current customizable CRM software is expensive and complex. Businesses in the post-pc era need a simplified... -
23
ELMA365
ELMA365
ELMA365 is a business process-based platform for Low-Code App Development. The platform has a variety of preset apps like Compliance Management, Workflow Management, Digital Workplace, CRM, Document Management and more that allow a quick and easy start. ELMA365 can bridge various enterprise software solutions using open API for integrations. The workflows and apps are created by business experts with simple drag-and-drop tools. The platform is highly scalable and allows adding...Starting Price: $18 per month -
24
Kisi
KISI
... provisioning in the future. Customized alerts automatically forwarded to via email or phone push notification when a door is forced open. All events are recorded and organized in the Kisi dashboard, making reports and audits a breeze. Leverage software integrations or build custom solutions with Kisi's API. -
25
Tryyb
Mocaworks
Mocaworks is a software company and business incubator located in Ridgefield, WA. Our products are used by businesses of all types to inform their employees, drive team performance, and make delightful customer experiences. Build a home for your community. Custom collaboration platforms for employees, members, professionals, and everybody else out there. Cloud based. Modular. Personalized. Build an entire ecosystem in the cloud, without any dependencies or requirements. Whether you need a lot...Starting Price: $3 per user per month -
26
Focos
Focos
... tabs. Multitask like a pro. Lots of the apps you love in the focos store. We’ve curated the best apps for a variety of needs. You can also add your own custom URLs. Custom URLs. Add your own URLs for apps you use regularly. Don’t be distracted while working. No more distractions, no more context switching. Create structured days and stay productive. No more context switching. The half-moon is out. No more app notifications or bubbles to distract you.Starting Price: $6 per month -
27
Stefanini
Stefanini
... quality service and improved productivity. At Stefanini, we deliver much more. Our broad and customized solutions offer you new opportunities for higher user satisfaction, productivity and innovation. With our workplace solutions, you’ll thrive in the new digital era. Stefanini delivers cost savings, efficiency, and improved customer service with people, processes, and technology as our focal point. We enrich your IT for a more efficient today and priming it to keep pace with the future. -
28
Copy5
Copy5
Turn chaos into productivity with one app. Copy5 is the platform that pulls all your team tools into one, easy-to-use workspace. Built for diverse team collaboration. Copy5 is the first platform built to emulate how people actually work, bringing all the benefits of physically working in the same room into the digital space. Customize your daily workspace to prioritize activities, update tasks or collaborate with others. Streamline your connected tools and apps under one roof. Make it your own...Starting Price: $5 per month -
29
oVice
oVice
Virtual spaces for hybrid and remote organizations. Create an all-in-one hub for managing, connecting, and working side-by-side with your team. Born out of the need to communicate in a remote world, oVice combines voice, video, virtual, and office into an integrated platform. Work, learn, and have fun while connecting remotely from anywhere, at any time. Customize your space for productive work. Choose a layout from our free gallery or upload your own space design. Add your logo, YouTube videos...Starting Price: $50 per month -
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hello-intranet
hello-intranet
... and groups, onboarding and mandatory content to analytics and insights, employee directories, widgets and customizations, design and branding as well as mobile, tablet and boardrooms.