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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customization"
87 Products for "customization" with 1 filter applied:
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1
Jotform
Jotform
Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. ...">
Starting Price: $34 per month -
2
Submittable
Submittable
...Submittable has powered over 145,000 social impact programs, receiving nearly 25 million applications. Teams save an average of 3.4 hours per week per admin and 2.6 hours per week per reviewer, and over half of Submittable customers launch in 14 days or less—no wonder 95% of customers report they are happy. -
3
Titan
Titan
...No other product on the market does it better or faster. Our customers and partners are the heartbeat of Titan. If you need a feature, simply request it via our Titan X Lab and we will consider it for our roadmap!">
Starting Price: $12 per month -
4
NewOrg
NewOrg Management System
...NewOrg provides new service delivery options and reduces your costs by managing all your stakeholder relationships in one solution, including Client data and encounters with HIPAA secured Video Conferencing and internal messaging, Donor/Development management, Volunteers, customized event calendars, online registration/scheduling, payment processing, e-signatures, e-mail, SMS, robust custom reporting and more.Starting Price: $350/month for 5 users -
5
Eventgroove
Eventgroove
Eventgroove is a self-service platform that allows event aggregators and national and international nonprofits to organize, promote, and sell tickets online for your virtual, hybrid, and in-person events and fundraisers. Combined with our fundraising capabilities and premium e-commerce solutions, you’ll have all the tools you need to execute the event you’ve been planning. Plus, we don't charge platform fees! Simplify your event management for you and your team with Eventgroove solutions. -
6
Sumac
Societ
...Features include web-based intake forms, e-signatures, built-in email marketing, and robust reporting—all in a secure, HIPAA & PIPEDA-compliant system. Your team can manage clients on the go using Sumac’s mobile-friendly Case Portal, and automate follow-ups with custom workflows and reminders. Plus, free live customer support is always included, so help is never far away. Trusted by thousands of nonprofits, Sumac gives you everything you need to manage services, engage supporters, and grow your impact—all from one place.Starting Price: $109 per month -
7
Contribe
Contribe
Our powerful software is built to help your company become renowned for meaningful impacts, enabling your customers to donate a portion of their online purchases to a good cause. Integrate personalized impact into any online experience. Build impact into any online experience and engage customers by letting them choose what projects to support at no extra cost. Incorporate impact into your brand to build community and strengthen customer relationships. -
8
contactSPACE
contactSPACE
Discover contactSPACE: contact centre software designed to revolutionise your customer relationships. Our patented CallGuides and smart diallers make your agents' jobs a piece of cake, supercharging productivity and enabling better conversations. Smashing KPI goals is also effortless with our real-time analytics and intuitive graphical dashboard designer. Call us to discover a custom solution tailored to your organisation's needs.Starting Price: $105.00/month/user -
9
ePhilanthrAppeal
FundTrack Software
Empower your Board members with their own online donation appeal (pages). Board members customize a section of their own donation page, including an optional YouTube video. They login to their own profile where they write a custom thank you letter, name their appeal, and set a goal. They can then retrieve a custom URL to include in communication such as email to Family, Friends, Colleagues, and Others. The profile also includes a list of their donors for each of their appeals. ... -
10
DonorPerfect Fundraising Growth Platform
SofterWare
...From sustaining your mission to simplifying daily tasks, DonorPerfect provides an all-in-one system for fundraising success, support, and sustainability. Out of the box, DonorPerfect includes powerful features like Constant Contact email marketing, advanced custom reporting, and automated donor management, allowing nonprofits to make informed decisions and meaningful connections.Starting Price: $99.00/month -
11
ClearGIVE
Clear Payment Solutions
...Whether you need a gateway solution or payment portal, we can help ensure every transaction is fast, reliable, and convenient. Featuring industry-leading security and deep expertise in the accounts receivable management (ARM) industry, we offer a customized and user-friendly experience that supports the payment needs of your business. Simplify the payment experience and collect more payments faster by enabling customers to pay the way they prefer. Featuring credit and debit card and ACH support, customers can easily pay using the most convenient method for them.Starting Price: $19.95 per month -
12
Findjoo
Findjoo
Findjoo is a reliable membership management software solution for nonprofits, associations, clubs, and fitness centers. Designed to help businesses manage their members and customers effectively, Findjoo offers a fully integrated suite that includes powerful features and/or functionalities such as event scheduling, point of sale, online payments, client management, credit card processing, reservations management, dues management, sales reporting, event ticketing, email marketing and more. By leveraging Findjoo, you can provide a more engaging customer experience that will help build lasting loyalty.Starting Price: $50.00/month -
13
NationBuilder
NationBuilder
...This includes a fully integrated website and supporter database, streamlined fundraising, and advanced email and texting. Bring your supporters to life with dynamic profiles that update with every interaction. Trusted by more than 9,000 customers in 112 countries.Starting Price: $29.00/month -
14
DoJiggy Donations
DoJiggy
...Your organization will be able to easily configure your donation website to accept custom donation amounts and mirror your brand. See our demo to learn more about how our donation software works.Starting Price: Free with optional tipping met -
15
FundRaiser Software
FundRaiser Software
...FundRaiser contains an impressive array of standard features: unlimited donors, customizable interface, and built-in letter templates, to name a few. As a small company, we know that the key to customer retention is excellent customer service and we dedicate every minute of our working day to providing outstanding support.Starting Price: $69 per month -
16
Blackbaud CRM
Blackbaud
Blackbaud CRM™ provides comprehensive customer relationship management for large to enterprise-level nonprofits. Blackbaud CRM combines unmatched nonprofit expertise with industry-leading fundraising and customer relationship management software tools, integrated analytics, multichannel marketing, and data mining services to help large nonprofits build stronger and more productive relationships. -
17
Springboard
Jackson River
...Leverage data through source code tracking and custom tags across fundraising campaigns to better understand donor behavior and habits. Springboard, founded by passionate digital transformation consultants, benefits nonprofits in successful engagement experiences, fundraising campaigns, and advocacy efforts. -
18
SimpleGive
SimpleGive
...Giving trends, high giving months, low giving months, month to month comparisons, all displayed in a simple to read graph that is viewable from any web browser. We also have reports that show giving Year to Date by donor. You can also create a wide range of custom reports right from your management portal. With SimpleGive’s customizations, you can choose to give donors the option to cover processing costs. They simply select this option if they would like to make the fee a part of their gift.Starting Price: $29 per month -
19
Site Stacker
WMTEK
Site Stacker is a state of the art user engagement platform that aims to engage your user base at every level. Doing this through a best of Class Ministry CRM, Recruiting, and Fundraising Tool. Schedule a free needs assessment today: sitestacker.com Values & Ethics 0% investor funded. 100% Missions minded. Site Stacker was built with ministries, and for ministries. Our focus is the Kingdom. Our software is driven by results. Shared Mission Our Mission is to be a software and...Starting Price: Contact us for a custom quote -
20
Akubo CRM
Akubo
...Keep your donors and partners connected with timely and customized communication. Keep your contact information updated and organized anytime, anywhere. Design and generate reports to better understand your data. Create Shareable online forms and save guest details to your database in an instant!Starting Price: $9.99 per month -
21
Acceptiva
Acceptiva
...Easily access all transaction data by form or across multiple forms. Edit transactions, recharge donor/payers, sort on screen, export in Excel, CSV, or .pdf, and create custom reports to store for future access. Reports can be accessed or restricted by permission and or report type. You have full control over funds management reporting and viewing. Call or email our customer service reps for questions, edits, support or free training. Provide discounted pricing to select groups or members.Starting Price: $99 per month -
22
FundHero
FundHero
...Create a donation page for every occasion. Whether you need a donation page for your fundraising event or your website, you are covered. Create mobile-optimized event pages with custom ticketing options. Manage your event through tailored reports with the information you need before, during and after your event. Customize your donation page to fit your campaign - from button colour, to suggested donation amounts to your personalized thank you message.Starting Price: $8.99 per user per month -
23
Faith Direct
Faith Direct
...Faith Direct’s managed giving program combines simple technology with a customized communication strategy and our dedicated support team to help your parish build a successful eGiving program that grows each year.Starting Price: $325 per month -
24
Paperless
Paperless Transaction
...Our software gives you the tools you need to manage and accept donors at all points. For larger organizations that process a high number of transactions, have extensive databases and need custom integrations with third-party systems, we can build a custom plan that works for you.Starting Price: $75 per month -
25
JOinee
Abanos for Technology
...Packages management Building membership package made easy. automated collection of recurring subscription. Donation management. Ability to raise funds. Create, publish, and share donation. Custom fields. Customize your organization's membership and donation forms, flexibility to decide what information relevant to your organization. Secure payment. Take payments via cards, leveraging. Stripe secure platform. Protected by HTTPS/TLS encryption, PCI-DSS compliant. Easy Communication. Communicate with your subscribers. Optimized for mobile and tablet. ...Starting Price: $0.01 per year -
26
InfoFlo
InfoFlo Solutions Inc
Case Management software made simple so you can focus on your non profit. 360 degree views of your cases all from a single dashboard. Get rid of those excel documents and start accessing your data from any anywhere on any device. With InfoFlo you will get a fully customized system to fit your needs all at an affordable price.Starting Price: $20/month/user -
27
Givelify
Givelify
...Stats like giving frequency, giving trends, and giving styles will help you build strategies to electrify your giving potential. Giving happens when your donors are gathered in person, watching a livestream, or browsing your website. Customize your Givelify app profile, build Givelify into your website or email newsletter, and create social media posts with your custom giving link. -
28
Benevity
Benevity
Technology to transform your workplace culture, communities and customer connections. The only corporate social responsibility software for all the good you do — employee engagement, community investment and customer engagement. Create global and local impact everywhere you operate, with software available in 22 languages and access to nearly 2 million vetted nonprofits worldwide. From ready-made content to easy reporting to a dedicated support team, we do more so you can create more impact. ... -
29
ClubRunner
Doxess
...Maintain an up-to-date member directory with photos in a secure members-only area of your site. Each member can keep their profile current. Publish a professional custom website or integrate ClubRunner’s tools into your existing site. Easily add stories, links, photos, videos and documents. Create your own professional online newsletter, customized with reminders and announcements. Distribute your email with just one click!Starting Price: $16.95 per month -
30
BetterUnite
BetterUnite
...No contracts, no monthly fees necessary. Build and manage your membership program. Track subscriptions, invoices and revenue. Evaluate the performance of your membership plans. Create unlimited, custom sign-up pages. Track volunteer-assigned jobs and hours. Create your unique documentation content. Text to message with groups or event guests. Safe and secure payment processing. A platform for the essential needs of a nonprofit, without the extra complexities. Mobile fundraising and messaging built into your account. Custom messaging via Contact Groups. ...