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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
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106 Products for "customization" with 2 filters applied:

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  • 1
    ReachStream

    ReachStream

    ReachStream

    ...Find qualified prospects, export our datasets and initiate contact. Schedule meetings, optimize your outbound strategy, and create robust campaigns. Take the data-driven approach to accelerate your pipeline and convert valuable customers. Explore new markets and reach new customers globally. Discover interested prospects that fit your ideal buyer profile. Develop data-powered campaigns to generate maximum value and engagements. Source the perfect candidates, find their LinkedIn profiles, job titles and personal contact data. Generate lists of top candidates to incorporate in your campaigns and establish direct communication. ...
    1 Rating
    Starting Price: $99 per month
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  • 2
    V12

    V12

    V12

    ...Consumers produce mountains of data everyday as they shop across a myriad of channels and devices. This data is fragmented across many systems and marketing platforms — obscuring customer behavior. The V12 CDP harnesses the power of each of these data sources and blends it with our suite of industry-leading 3rd party data assets to create one single version of the customer truth. Get to know your customers like never before and develop actionable insights to deploy unified customer journeys – wherever and whenever your customers prefer. ...
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  • 3
    Informatica Data as a Service
    Data as a Service, confidently engage with your customers using verified and enriched contact data. Data as a Service (DaaS) helps organizations of all sizes verify and enrich their data so they can confidently engage with their customers. With customer experience and engagement a top focus across all industries, ensure that messages and products make it to their intended targets via postal mail, email, or phone.
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  • 4
    Ziff Davis Performance Marketing

    Ziff Davis Performance Marketing

    Ziff Davis Performance Marketing

    Discover your best customer opportunities with full identity illumination. Build deeper relationships through our tech-driven omnichannel customer experiences. Secure your privacy-compliant data. One of the most fundamental challenges marketers face today is customer data integrity. An individual profile may begin as an incomplete picture, and when it’s complete, a profile’s integrity naturally transforms or decays over time.
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  • 5
    Leadspace

    Leadspace

    Leadspace

    Connect the dots between companies and people with the leading B2B Customer Data Platform. Drive true Customer Obsession with Leadspace CDP. All the data you need to understand your customers - accurate & in real-time, in a single place. Artificial Intelligence (AI) that transforms data into clear next-step recommendations, including who to target, how & when. Turnkey integrations into Sales, Marketing & Digital Ad platforms to ensure omni-channel execution & alignment. ...
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  • 6
    AnalyticsIQ

    AnalyticsIQ

    AnalyticsIQ

    ...Financial institutions, non-profits, auto manufacturers, retailers, agencies, and travel providers all have unique data needs. But the ones that work with us want to personalize experiences for their customers, use data in a responsible way, and perform the best they can. Truly knowing your customers requires more than simply using the most accurate demographic data like income, age, and gender. It even involves going beyond behavioral data like past purchases, lifestyle interests, and channel preferences. Although this data is important, getting into the psyche of your customers can help you connect with them like never before. ...
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  • 7
    Equifax B2B Marketing Compass
    The more you know about your customers, prospects and markets, the better you can target your audience and match them with the most meaningful products and offers. B2B Marketing Compass can help you gain greater market insights needed by enriching and analyzing your business customer data to produce strategic information across critical areas: ideal customer profile, market segmentation /penetration and new prospecting lists.
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  • 8
    D&B Hoovers

    D&B Hoovers

    Dun & Bradstreet

    ...D&B Hoovers is a sales acceleration solution that provides a faster path from prospect to profitable relationship by leveraging data and analytics. B2B sales professionals can engage faster with customers to grow their business. Access comprehensive intelligence on more than 120 million business records. Deliver intelligence and insight into the tools where your sellers and marketers work every day. Intuitive interface and automated workflow features including triggers, alerts, smart lists and conceptual search. D&B Hoovers combines the world’s largest commercial database from Dun & Bradstreet with sophisticated analytics to deliver a sales intelligence solution packed with insight. ...
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    1,150 Ratings
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  • 9
    Every Market Media (EMM)

    Every Market Media (EMM)

    Every Market Media (EMM)

    Our core databases , business executives (B2B), consumers (B2C), global executives (B2B) and global businesses (B2B) are used by our customers to drive growth. Our data enables our customers to extract value from marketing, advertising and sales initiatives. We help solve our customer’s data problems by using a powerful combination of vertical expertise, technology, data controls and a hands on approach to customer success. We believe in consulting, not pitching, and our commitment doesn't end at point of sale. ...
    Starting Price: $499.99 per 5,000 credits
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  • 10
    NetNut

    NetNut

    NetNut

    Get ready to experience unmatched control and insights with our user-friendly dashboard tailored to your needs. Monitor and adjust your proxies with just a few clicks. Track your usage and performance with detailed statistics. Our team is devoted to providing customers with proxy solutions tailored for each particular use case. Based on your objectives, a dedicated account manager will allocate fully optimized proxy pools and assist you throughout the proxy configuration process. NetNut’s architecture is unique in its ability to provide residential IPs with one-hop ISP connectivity. Our residential proxy network transparently performs load balancing to connect you to the destination URL, ensuring complete anonymity and high speed.
    578 Ratings
    Starting Price: $1.59/GB
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  • 11
    GBSN Research

    GBSN Research

    GBSN Research

    ...Find more about what is driving demand and keep your competitive edge! Want to get a deep understanding of your audience and content or diversify your service offerings to improving customer experience? We’re here to help!
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  • 12
    Equifax BusinessConnect
    ...Close sales faster, quickly onboard new customers and monitor your customer base for financial risks. Download our product sheet for a look at the many benefits BusinessConnect provides. BusinessConnect™ helps simplify, streamline and accelerate credit management processes by automating routine manual tasks and decisions, and centralizing operations under one interactive, cloud-based platform in Salesforce.
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  • 13
    DataCaptive

    DataCaptive

    DataCaptive

    With DataCaptive™ be assured of the best-in-class services that provide a highly accurate database for all your marketing needs. Enhance your business and keep thriving through the marketplace with actionable insights, easy access to targets, increased revenue, and ROI. We are a Custom B2B Data Intelligence provider built to empower establishments to accomplish sustainable growth through an intent-based data-driven solution. Our actionable insights have proven to enhance lead generation, facilitate multi-channel campaigns, personalize customer engagements, boost customer acquisition and retention, and spike ROI through profitable marketing and sales. ...
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  • 14
    CloudLead

    CloudLead

    CloudLead

    Harness the true power of outbound by acquiring custom data that’s tailor made for your business. Power your sales and marketing decisions with Cloudlead’s custom data points to better personalize your outreach efforts. Maximize your investment on inbound and/or re-marketing activities with enriched verticals. Whether you’re looking for firmographic, technographic, demographic and lead insights, Cloudlead will add-on the insights you value most.
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  • 15
    Usearch

    Usearch

    Usearch

    ...Its groundbreaking technology generates synthetic data that is identical to real users’ data, thus making it accurate, scalable, independent and truly private. Build large-scale custom web search engines. Build your own topical or domain-specific customized web search engine, such as a finance search engine, a news search engine or a large-scale search engine that concentrate on a portion of the world wide web or on the world wide web in its entirety. Enrich your app or website with data and content from billions of webpages, news articles and images with a simple API call. ...
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  • 16
    CIENCE GO Data
    ...This produces: - Up-to-date records (reduces decayed data) - Broad Company / Account data points - Accurate Email Lists (real-world tested) - Actual Phone #’s (confirmed dials) The GO Data platform is built to help you configure audiences easily, creating what is known as an Ideal Customer Profile (ICP) to target. From there, GO Data offers a wide supply of contacts that match your ICP. The key to all B2B marketing lists is starting conversations with your ideal customers. CIENCE GO expertly helps identify the contacts and companies for sales to create customized business lists around.
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    31 Ratings
    Starting Price: $600
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  • 17
    HubSpot Breeze AI
    ...These features are seamlessly integrated throughout HubSpot’s ecosystem, delivering a comprehensive AI-powered solution for customer-facing teams to work smarter and achieve better results.
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  • 18
    Lead411

    Lead411

    Lead411

    ...Fueled with this information, customers can reach out directly from the platform with the built-in sales engagement tool Reach, which allows sales to send email and SMS messaging cadences and keep track of the hottest prospects. Includes a search as you go Chrome extension
    1 Rating
    Starting Price: $99.00/month
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  • 19
    Giantleap Interactive

    Giantleap Interactive

    Giantleap Interactive

    ...Technology marketing databases targeted sales and marketing databases that include customer names, addresses, phone numbers, emails, and other sales and marketing intelligence details useful for your communications.
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  • 20
    FrescoData

    FrescoData

    FrescoData

    ...We are a primary source of consumer and business data, identity data and analytics for enterprises and the largest data providers in the world. We offer end-to-end custom data-driven marketing solutions as a white-glove service. The ability to deliver data from challenging geographies makes FrescoData a leader in global data, and our quality campaigns make us a high value partner with competitive pricing and results. We deliver Fortune 100 experiences on Fortune 5000 budgets. FrescoData blends data-driven marketing with the customer-centric approach of people-based marketing to achieve effective omni-channel experiences. ...
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  • 21
    Experian Consumer View
    Leverage Experian marketing services' powerful consumer data to learn more about your customers, drive new business, and deliver intelligent interactions across all channels. ConsumerView can take your business to the next level with thousands of data attributes available. Consumer demographics like age, gender, marital status, children, and income. Life event triggers like new parents, new homeowners, and new movers. Automotive data provides insight into the vehicles consumers have in their garages and the likelihood of households purchasing a vehicle. ...
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  • 22
    Anteriad

    Anteriad

    Anteriad

    ...Leverage leading B2B data coverage combined with contact and site level intent and transactional behavior to meet specific B2B demand generation goals. Reach the right audience efficiently with thousands of syndicated audience selects or create a custom audience to activate on any channel.
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  • 23
    InfoClutch

    InfoClutch

    InfoClutch

    ...Whatever be the scale of your operations, InfoClutch strives to help you improve your sales figures by powering you with the most updated and reliable marketing insights on customers. Buy our Customized B2B Marketing Data and Mailing Lists that let you reach targeted markets in the USA, UK, Canada Europe & Australia. Our B2B Marketing Data are configured toward each industry and sub-industry so that you maximize your gains no matter what your product is. InfoClutch’s B2B marketing list facilitates a better approach to find new potential customers across the world. ...
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  • 24
    Salutary Data

    Salutary Data

    Salutary Data

    ...This process produces our primary asset – a high-quality, regularly updated database of tens of millions of accurate U.S. contact records. We provide access to this database in multiple products and services. Full and custom file access, API access, Web UI, and custom data feeds. Our target market has demonstrated that it highly values our unique asset, embedding it into its key business applications. Since its founding, revenues, and customers have grown more than ten-fold, with retention rates of nearly 100%.
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  • 25
    Powerlytics

    Powerlytics

    Powerlytics

    ...Powerlytics’ data is complete and objective and can be combined with your customer data or used alone for a comprehensive view.
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  • 26
    Targetron

    Targetron

    Targetron

    B2B Leads Directory allows you to search for contacts among millions of local businesses. Find emails, phones, and other information about your ideal customers. Create leads databases for your marketing campaigns for cold outreach. Select the types of businesses you want to find. For example: restaurants, gyms, real estate agencies, attorneys, etc.
    Starting Price: $0.02 per record
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  • 27
    Infofree

    Infofree

    Infofree

    Unlimited sales leads, mailing lists, business profiles, person search & CRM. Only $99/month, just one new customer will pay for the entire annual cost! Infofree helps users find new leads. Grow your business with access to unlimited sales leads, business profiles, people search, and a free CRM. We're helping entrepreneurs, salespeople, and marketers reach their sales and customer goals daily. Unlimited sales leads, business profiles on 14 million businesses, person search on 200 million people, contact manager. ...
    Starting Price: $99 per month
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  • 28
    Data Axle USA

    Data Axle USA

    Data Axle

    ...We offer great prospecting lists that meet any requirement you have and so much more. Granting you access to powerful data and a suite of marketing tools, Data Axle USA is designed to help you find, manage, and care for your customers as you grow your business. Build your business listing using search selects including type, geographic area, square feet, title of executive, and more. From new businesses to small business owners and everything in between, you can customize a list to your exact needs. Catch the attention of customers and prospects quickly. With Data Axle USA, you can target, design, deliver, and even track results for your campaign.
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  • 29
    MedicoReach

    MedicoReach

    MedicoReach

    ...A product of extensive research and analysis, our highly reliable and efficient marketing data helps you target healthcare executives and other professionals from the industry. It is indeed essential for you to be there where your customers are. MedicoReach’s healthcare marketing data offers you multiple channel to reach your targeted customers, helping you increase customer engagement and build trustworthy relationships. Failing to get noticed or heard? Get in touch with a healthcare professional including doctor emails, nurses, specialists and administrators, hospitals, medical practices, clinics, mental health facilities, nursing homes and home health care agencies across the globe. ...
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  • 30
    Salesfully

    Salesfully

    Salesfully

    ...With over 200 million sales leads, our vast database of consumer (B2C) and business (B2B) data makes it easy for any sales and marketing professional to find and export a comprehensive list of qualified prospects. Our unique platform provides you with all the tools you need to seamlessly build a custom list of business or consumer prospects based on the specific needs of your business Access a whole host of tools to help you get your direct mail, online, or email campaign in front of a targeted audience. Export your leads to use as you see fit. Great for telemarketing, mailers, and more. Salesfully is a web-based software platform designed to provide you with the tools and data need acquire new customers. ...
    Starting Price: $29 per month
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