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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.

106 Products for "customer" with 2 filters applied:

  • 1
    Enrich CRM

    Enrich CRM

    Enrich CRM

    ... to re-engage former customers or prevent churn. Enrich-CRM integrates natively with HubSpot and connects to over 3,000 tools via Zapier, Make, and n8n, with a custom API for advanced use cases. Its proprietary algorithms perform real-time web crawls to deliver fresh, standardized data without relying on static databases, ensuring GDPR compliance.
    Starting Price: €125 per month
  • 2
    Slintel

    Slintel

    Slintel

    Slintel, the leader in capturing technographics-powered buying intent, helps companies uncover the 3% of active buyers in their target market. Slintel evaluates over 100 billion data points and analyzes factors such as buyer journeys, technology adoption patterns, and other digital footprints to deliver market & sales intelligence. Slintel's customers have access to the buying patterns and contact information of more than 17 million companies and 70 million decision makers across the world.
  • 3
    Speedeon Data
    Our data goes beyond firmographics to understand the individual people actually making business purchases, leading to better conversions and more revenue. If you have the right business data package, you can completely revamp your customer acquisition model. If you want to prioritize your activities to focus on the accounts and prospects with the highest propensity to close, Expand your account-based marketing initiatives and other go-to-market strategies. Our data goes beyond firmographic...
  • 4
    Firmable

    Firmable

    Firmable

    Firmable is Australia’s go-to B2B database helping businesses drive smarter decisions and outperform by knowing more about their leads, customers, and candidates than ever before. It allows sales and marketing teams to accelerate growth and improve engagement; helps recruiters to identify and attract the right candidates; and saves time for anyone seeking reliable market intel. The Firmable, B2B database platform has: 👉Over 1 million Australian B2B companies and 10 million people...
    Starting Price: $80 AUD/user/month
  • 5
    Reachfast

    Reachfast

    Reachfast

    A B2B contact database that provides direct phone numbers and emails of LinkedIn professionals using just their profile URL. Our data-driven platform seamlessly integrates with CRM systems and sales tech stacks, optimizing lead management and customer outreach. With unparalleled data accuracy and 10-40% more phone numbers than competitors, ReachFast revolutionizes B2B contact databases and marketing automation.
    Starting Price: $35.33 per month
  • 6
    enumeral

    enumeral

    enumeral

    Our monthly subscription provides 1,000+ verified startup leads. Each month, subscribers receive detailed information on startups that have recently secured funding, including founder details, funding data, job openings, customer base, estimated revenue, web traffic, and tech stack. This data allows for direct outreach and ABM. Subscribers also receive double-verified emails and LinkedIn profiles of founders and executive teams, ensuring messages reach key decision-makers. Upon subscribing...
    Starting Price: $99/month
  • 7
    ZoomInfo Operations
    Get the best B2B commercial data delivered on your terms, accessible, flexible, and primed to accelerate your business. Our best-in-class match rates, match accuracy, fill rate, and fill accuracy combine for data reliability that’s 10x better than the alternatives. Identify customers across channels and infuse your CRM, MAP, cloud data warehouse, or other systems of record with the most accurate and actionable data. Tap into our global database of companies from the smallest ‘mom and pop...
  • 8
    LeadGenius

    LeadGenius

    LeadGenius

    .... LeadGenius has the highest quality data available anywhere. We verify every single data point with a unique combination of in house human researchers and machine learning. Our mission is to help every great business in the world identify and connect with their best customers while giving the underemployed access to new opportunities.
  • 9
    B2BSprouts

    B2BSprouts

    B2BSprouts

    Supercharge your revenue engine with strategic targeting, actionable data, verified business leads to grow your sales & marketing pipeline. Leading B2B companies use our AI powered platform for sales & marketing to drive predictable revenue growth. Expand your channel reach and generate new, qualified top-of-funnel leads. Find idea prospects based on industry, location, company size, company revenue, job title and more. Acquire custom prospect lists that precisely match your target audience...
  • 10
    Cognism

    Cognism

    Cognism

    Conduct in-depth TAM analysis and build and segment data lists of accounts and contacts to drive your sales and marketing engines. Gain a competitive edge with access to fully compliant direct dials and verified email addresses. Prioritise outreach with intent data and drive efficiencies within your revenue team. Run cold email campaigns with ease. Turn strangers into prospects and prospects into customers. Supplement your outbound efforts with matched audience targeting and increased match...
  • 11
    EasyLeadz

    EasyLeadz

    SponsifyMe Technologies

    Instantly find direct contact numbers of professionals while browsing their Social Media Profiles. Install the Chrome Extension with one click. Browse any profile on Social media to get the direct contact number. It’s challenging to find Direct Mobile number of prospects. This chrome extension makes it a one click job. Try the tool with 5 free contacts. Wan’t more? Upgrade to a paid plan with 100% accuracy assurance. Find phone numbers is no longer a challenge. Try the EasyLeadz Chrome...
    Starting Price: $27.50 per month
  • 12
    LeadCandy

    LeadCandy

    Hachi Labs

    ... through your team’s network relationships - across various professional and social networks. Convert any data point into rich profile information, to run highly targeted and personalized marketing campaigns. Kickstart your lead generation with curated lists of decision makers - Founders, CEOs, CxOs, VPs, Directors at fast-growing companies. Our Email Concierge Service will build custom lead list per your exact requirements.
    Starting Price: $49.00/month/user
  • 13
    Rev

    Rev

    Rev

    Build, prioritize and distribute lists of targets that look and act like your best customers. With Rev, you'll know who to contact next—even before they've shown intent. The world's best B2B sales and marketing organizations use Rev to fill their pipelines with fresh leads. Outbound teams often struggle with knowing whom to contact next. But they don’t have to. Rev uses AI to optimize your go-to-market efforts by collecting exegraphic data—detailed information about how companies operate...
  • 14
    DealSignal

    DealSignal

    DealSignal

    DealSignal provides fresh, accurate, verified B2B data that helps sales & marketing teams maximize their efficiency, performance and results. Precisely target the right buyers, personalize your outreach, and drive more conversions. The DealSignal platform provides access to 600M+ global companies and contacts with over 100 data points, including detailed account profiles, contact profiles, verified emails, corporate & direct phones, social URLs, and mailing addresses – all with 97%+ accuracy...
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    Starting Price: $399 per month
  • 15
    SalesRipe

    SalesRipe

    SalesRipe

    Grow faster with target sales leads. Fuel growth by quickly identifying and connecting with your next customers. Quickly find and connect with targeted prospects in seconds using SalesRipe’s simple platform. Build a targeted business leads list in seconds. Narrow your search using over 30 search criteria including industry, location, company size, title, age, and more. Access high quality B2B contact data for your prospects—including full name, title, company name, phone number, email address...
    Starting Price: $49 per month
  • 16
    Xtract.io

    Xtract.io

    Xtract.io

    Xtract.io accelerates digital transformation using robotic process automation, artificial intelligence, and emerging technologies. We help organizations extract and validate data from various sources, such as websites, APIs, databases, emails, PDFs, documents, and internal systems. Xtract.io provides tools for transforming raw data into a format that can be easily analyzed and processed. Our custom workflows are designed to be fast, reliable, and scalable, making them ideal for large...
  • 17
    Veridion

    Veridion

    Veridion

    Veridion (formerly Soleadify) is the perfect tool to fuel B2B growth: Find targeted lists for your personalized outreach, powered by data you can’t find anywhere else. Unlike other tools, in Veridion you can find small business owners, doctors, chefs, lawyers and basically any other profession you can think of. In a nutshell: business profiles and contact data for 43M+ companies in 100+ countries. From dentists to e-commerce stores, find businesses in hundreds of categories, and put...
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    Starting Price: $49/month
  • 18
    RevenueBase

    RevenueBase

    RevenueBase

    Meet your B2B sales and marketing database needs, all in one place. RevenueBase, Inc delivers a complete revenue database to drive revenue growth. Access the industry's largest and most accurate B2B database for marketing and sales. When data quality improves and database size increases, revenue grows. We offer 5x more data than our competitors, data that is high-quality, accurate, and aligned with your marketing and sales strategy. With customized targeting technology, we deliver the most...
  • 19
    Leadbook

    Leadbook

    Leadbook

    .... Lists generated in real-time from 200 million contacts. Compliant with international data protection regulations. No minimum commitment. 30 free credits to get you started. Unlimited targeting with full database access. Leadbook is a unified lead generation platform featuring 200 million contacts and a powerful email marketing engine. Leadbook offers an AI-powered platform blended with customized marketing services that are fully GDPR compliant.
    Starting Price: $500 per year
  • 20
    aKQired

    aKQired

    aKQired

    aKQired is a B2B lead generation company for help businesses to pitch new clients, sell or promote their services. aKQired is founded in 2016 and established in 2019. We have a strong team providing various B2B services to our clients. We've worked on 110+ Projects based on B2B data, lead generation, cold calling, appointment generation, email marketing, account-based marketing for our various clients over the world since last 5 years. We're not just a vendor but works as the client's own...
  • 21
    DatNex

    DatNex

    DatNex

    ... your marketing goals. Why settle for a little less? Strategically schedule outgoing messages & free up more time to execute marketing plans. Only with DatNex you can get for data exactly the way you want it. Customize and refine your criteria with the parameters of your choice. Within a time you will have extensive and reliable data from a dataset which we hold over 100 million B2B contacts. You can transfer the data to your marketing campaign as per your requirements.
    Starting Price: 1000
  • 22
    Datastream Group

    Datastream Group

    Datastream Group

    Harness the stream of big data. Datastream’s products and services transforms data into actionable intelligence to ensure successful campaigns and marketing programs while enhancing the customer experience. A comprehensive suite of data products and services to create competitive advantages and game-changing results. Our precise data, marketing insights and data management expertise will drive your business to the next level. Datastream Group offers a full suite of digital services...
  • 23
    Aberdeen

    Aberdeen

    Aberdeen Strategy & Research

    ..., including: Technology, Customer Management, and Business Operations. Collecting data from thousands of business leaders across multiple job roles and industries, Aberdeen’s survey-driven methodology ensures a foundation of research that is based on fact rather than opinion. Our expert team of industry analysts and research professionals leverage their knowledge from market experience and primary research data to generate powerful, unbiased content that resonates with technology buyers and influencers.
  • 24
    Melbarr Digital

    Melbarr Digital

    Melbarr Digital

    ... generation, and email marketing tools that work together to enrich your customer acquisition by offering quality leads to your sales team. Connect people through technologies to achieve their desired goals by utilizing our automation platforms. Provide the best in quality services in an optimized budget with the best results. We continually strive for excellence and innovation in all that we do.
  • 25
    UserGems

    UserGems

    UserGems

    Reconnect with your customers and users when they moved to a new company. Because they already know you and your product, you'll get a competitive edge. Every month, UserGems surfaces these warm leads and their new contact information directly in your Salesforce. Reach out to buyers when they're actively evaluating tools and still have the budget. UserGems monitors your target accounts and surfaces prospects that match your persona when they've just started their new roles. Stay on top of your...
  • 26
    Lead Scrape

    Lead Scrape

    Lead Scrape

    Discover B2B companies in any industry. Generate more leads for your business and convert them into customers. Discover B2B companies in any industry and their contact info from our massive database. Capture thousands of business leads without advertising, offering free stuff, purchasing outdated lists. The software is very easy to use, with just the input of a location and a keyword Lead Scrape will do all the hard work of finding quality leads for your business. Boost your email marketing...
    Starting Price: $97 per year
  • 27
    LimeLeads

    LimeLeads

    LimeLeads

    LimeLeads only provides premium-quality contacts from trusted sources to keep our database accurate and up-to-date. Find the right B2B leads with emails in any industry. Find, preview, and share targeted searches of B2B leads in minutes with our easy-to-use list-building platform. Target ideal customers with filters for location, industry, size, revenue, tech stack, & more. Export newly available contacts for your targeting with a few clicks. Improve prospecting for the entire organization...
    Starting Price: $29 per month
  • 28
    HCP Reach

    HCP Reach

    Redi-Data

    ... target audience and maximize your opportunity to increase your conversion rates. Redi-Data offers a full line of in-house list hygiene and data services to ensure that your mailing list is the highest quality right from the start. Redi-Data is a leading provider of postal and email lists, data services and direct marketing solutions. With our comprehensive databases and innovative technologies, we help our customers connect with their target audience to increase their business opportunities.
  • 29
    ClustrMaps

    ClustrMaps

    ClustrMaps

    ... businesses, and license holders. A real-time map of your visitors from around the world! Proudly show your community. With ClustrMaps you can instantly discover where your visitors are coming from. Audience geo location heatmap visualizes and highlights the countries in which your website is popular. You can customize the appearance of your widget, its size, and its colors. Choose a color scheme from the available collection or invent your own style that matches your website's design perfectly.
    Starting Price: Free
  • 30
    CIENCE GO Digital
    ...-leading data accuracy. Bidder-as-a-Service enables sophisticated marketers access to a highly customizable RTB (real-time bidding) cloud platform. All the bid options you want, none of the overhead and complexity. Same-day deployments for a custom bid environment. Deploy the CIENCE tracking pixel and take your ads, remarketing/retargeting, and follow-up to the next level. It’s turnkey — all in the same platform.
    Leader badge">
    Starting Price: $2000/mo media spend