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Comment Systems Software
Comment systems software allows websites to implement commenting features for their visitors through the use of text comment boxes.
Visual Feedback Tools
Visual feedback tools enable teams to provide clear, contextual feedback directly on digital assets such as websites, designs, documents, or videos. They allow users to annotate, highlight, comment, and collaborate in real time, simplifying the review and approval process. These tools often integrate with project management and design software to streamline workflows and ensure feedback is actionable and tracked. By enhancing communication and reducing misunderstandings, visual feedback tools improve project quality and speed up delivery. They are widely used by designers, developers, marketers, and product teams for efficient collaboration.
Video Review & Collaboration Software
Video review and collaboration software allows teams to efficiently review and provide feedback on video content in real-time. These platforms typically include tools for annotating, commenting, and sharing timestamps within the video, enabling easy communication between team members or clients. Video review and collaboration software often supports version control, making it easy to track changes and edits throughout the review process. By using this software, teams can streamline the editing and approval workflow, ensuring faster project completion and more efficient collaboration on video content.
Sentiment Analysis Tools
Sentiment analysis tools are software that uses AI to deduce the sentiment from written language. Sentiment analysis software is useful for monitoring the sentiment and feelings about your brand or business online. Sentiment analysis software tools utilize natural language processing in order to analyze sentiment, and arrive at a conclusion on overall sentiment about your brand. Sentiment analysis tools can be used to scan social media and the web at large to generate a report on how people feel about the brand or terms you are tracking. Being aware of overall brand sentiment can help you make more informed business and product decisions.
Document Collaboration Software
Document collaboration software allows multiple users to work on the same document simultaneously, facilitating real-time editing, commenting, and version control. It is designed to enhance teamwork by providing features like access control, activity tracking, and notifications to keep all contributors aligned. These tools often include cloud storage for easy sharing and retrieval, ensuring that documents are accessible from anywhere. Integration with other productivity tools is common, streamlining workflows and improving overall efficiency. By enabling efficient collaboration, document collaboration software improves communication and coordination within teams.
Communications Software
Communications software enables users to exchange information through various digital channels, including messaging, voice, and video. It facilitates real-time and asynchronous interactions across devices and networks, enhancing collaboration and connectivity. Common types include email clients, VoIP applications, video conferencing tools, and instant messaging platforms. Businesses and individuals rely on these solutions for remote work, customer support, and team coordination. Advanced features such as encryption, AI-driven automation, and integration with other software improve security and efficiency.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
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    Greenlight

    Greenlight

    Greenlight

    With Greenlight, simply visit a URL, drop a comment and you’re done. No more wading through unclear, unactionable feedback. Greenlight makes it so easy to post comments, our users can’t stop posting them. The average number of comments for a single URL is 96. Greenlight supports responsive and mobile projects. Unlike other apps out there, you can use it to leave comments on any device size. We automatically detect those sizes and categorize comments accordingly. Greenlight tracks...
    Starting Price: $99 per year
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    UseResponse

    UseResponse

    UseResponse

    Highly customizable all-in-one Customer Support and Feedback Software available in SaaS and On-Premise. - Community Feedback Software Helps to collect, organize, manage incoming feedback and feature requests. Smart voting and the commenting system helps to get insights for creating product development roadmaps. -Help Desk with Ticketing Feature-rich ticketing help desk system allows you to manage tickets with the help of customizable statuses, tasks, private notes, comments, reports...
    Starting Price: $149.00/month/ 2 Agents
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    IdeaPlan

    IdeaPlan

    IdeaPlan

    Users have the option to submit comments on each idea. These comments can be responded to directly from the Idea dashboard. Idea dashboard is the central location to search, filter, track, and update all ideas flowing through into IdeaPlan. Gather feedback, display your roadmap, and communicate new product launches directly from your app. Users never have to leave your experience. Our Product Experience Platform is the ultimate solution for product teams to succeed in creating value and solving...
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    AlloReview

    AlloReview

    AlloBrain

    Create more effective campaigns and improve your customer knowledge by connecting the customer information collected in feedback to your CRM. Thanks to real-time analysis, leverage positive feedback and engage with your unsatisfied customers. Engage 100% of your customers based on their feedback. Our AI analyzes each feedback in real-time to provide a personalized response to the customer based on their comments and satisfaction. Maximize the potential of your promoters and engage your...
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    KoalaFeedback

    KoalaFeedback

    KoalaFeedback

    Stop juggling scattered user feedback! KoalaFeedback is your free, all-in-one platform for B2B businesses to capture ideas, prioritize features, and keep users in the loop. Centralize all feedback in a dedicated portal. Understand user needs by surfacing popular requests through voting and comments. Organize feedback into logical boards (by product area or feature set) to identify key themes and make data-driven product decisions. Build trust with public roadmaps, clearly showcasing what...
    Starting Price: $0
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    Frame AI

    Frame AI

    Frame AI

    ...-functional reporting, so you can support priorities with data. Always-on vs. quarterly VoC, across any combination of channels. Automatic theme detection and impact assessment. Translate qualitative comments into quantitative proof points. Identify repeatable wins and opportunities for improvement. Plan resourcing, improve operations and support peers with hard data. Cut reporting overhead, so you can stay focused on customers.
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    LucidVueCX

    LucidVueCX

    Ignite Tek

    ... contact they make. Yet much of this input goes unnoticed or gets lost inside dispositions and siloed KPIs with valuable feedback falling wayside. LucidVueCX linguistic models automatically analyze new input, patterns, and critical keywords in customer conversations, bringing deeper meaning to shape CX transformation efforts. Automated real-time discovery of target keywords and critical comments from client interactions can serve as "early warning" indicators for shifts in buyer sentiment.
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    SentiSum

    SentiSum

    SentiSum

    ... conversations. Route and prioritize tickets based on their topic and sentiment. Understand the topic and sentiment of 100% of CSAT & NPS surveys. Automatically turn angry reviews or social comments into tickets. SentiSum makes your ticket tags accurate and granular and then turns those tags into easy-to-access insight. You'll be able to back up new projects using quantitative data and be confident they'll have a big impact on customers. Automate tagging and simplify contact reporting.
    Starting Price: $1,051.76 per month
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    Frill

    Frill

    Frill

    ... as you like on all plans. Every word is translatable into your own language. Update Frill with your own brand colors. Keep customers updated with automated emails. Customer feedback is the lifeblood of your product. Capture ideas from your customers and let the most voted and commented-on ideas surface to the top. Integrate the best ideas from customers into your roadmap. Show your customers how their ideas fit into the big picture.
    Starting Price: $25 per month
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    Noora

    Noora

    Noora

    ... and comments from your users in the dedicated admin view. Ditch those messy spreadsheets. Reduce churn by making it simple for your users to understand your product vision. Your roadmap is created automatically as you set the status of feature requests from your users and your own teams. Decide on the columns/statuses that best describe how you will ship value to your users. When you mark features as completed, we'll automatically notify all of your users who have requested the idea.
    Starting Price: $29 per month
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    SurveyOL

    SurveyOL

    SurveyOL.com

    SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys. Survey...
    Starting Price: $19 per month
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