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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customization"
39561 Products for "customization" with 1 filter applied:
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1
Greenhouse
Greenhouse Software
...More than just an ATS, Greenhouse is a true hiring partner, empowering companies to reduce recruiting costs and hire top talent quickly, consistently and fairly. Today, more than 7,500 customers across diverse industry verticals and scaling goals use Greenhouse to help them hire for what’s next.">
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2
Stigg
Stigg
...Acting as your centralized source of truth, with a highly scalable and flexible entitlements management, rolling out any pricing and packaging change is now a self-service, risk-free, exercise. Stigg gives engineers fine-grained control over what can be packaged and priced separately. You can set limits and govern your customers’ commercial permissions at the feature level, abstracting away complex billing concepts from your code. Entitlements are the modern way to software monetization and truly flexible hybrid pricing.Starting Price: $5,376 per year -
3
VoucherCart
VoucherCart
...Share via all your channels including your website, socials, and email. Achieve sustained & predictable revenue growth. VoucherCart is loaded with incentives for customers to buy again and again. Grow sales, track orders & get paid instantly. Vouchers, gift cards and tickets are the most profitable items your business can sell today. On average, only 85% of business vouchers are redeemed. Since VoucherCart delivers payment in full and in advance, your business can sell confidently, safely, and without hassle. ...">
Starting Price: $40 per month -
4
TelemetryTV
TelemetryTV
TelemetryTV is a powerful digital signage platform built for the modern organization who needs to engage audiences, generate awareness, and give their teams and communities a voice. TelemetryTV allows users to broadcast dynamic content easily by streaming video, images, social feeds, turnkey and custom apps, and data-driven dashboards to all of your displays wherever they are. TelemetryTV powers marketing and internal communications at Starbucks, Amazon, Stanford University, and more. The backbone of our success stems from being agile, open to communication, and collaborative. We believe in constant learning, challenging the status quo, and listening to our customers. ...Starting Price: $8 per device /month -
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Construction Daily Reports
Construction Daily Reports
Want to save an hour a day on those pesky daily reports? CDR - Construction Daily Reports is the fastest and easiest custom daily reporting solution for the construction industry, available on our mobile app for Android and Apple devices, or our website portal. Customize your reports, enter your project details, then take pictures and notes through your mobile device. At the end of the day when you sign your finished report, CDR will automatically email your report in professional PDF format to anyone you select while saving it on our servers and uploading to your cloud storage service! ...Starting Price: $20/month/user -
6
SocialLadder
SocialLadder
...Trusted by world-class ambassadors & community marketing teams, our platform offers unified collaboration to scale your team and build a loyal community. Manage recruiting, onboarding, tasks, and payments from one place. Leverage machine learning to identify top customers and influencers from your database, turning them into high-performing brand advocates. Engage ambassadors with customizable chat, push notifications, and interactive message boards. Assign real-world and online tasks effortlessly, empowering your ambassadors to market through your customers, not just to them. Witness the transformative power of ambassador marketing. ... -
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Chainguard
Chainguard
...Aimed at engineering organizations and security teams alike, Chainguard Containers reduce costly engineering toil around vulnerability management, enhance the security posture of applications by eliminating attack surface, and unlock revenue by simplifying compliance with key frameworks and customer requirements. -
8
Resco Field Sales+
Resco
Resco Field Sales+ is a no-code mobile solution designed to help sales teams manage customer data, track opportunities, and streamline order processing, all while on the move. Tailored for industries like retail, manufacturing, and professional services, it ensures your team can work efficiently both online and offline. With offline functionality and secure data synchronization, your team can access and update customer information, orders, and reports—even in remote or low-connectivity environments. ...Starting Price: $55/month per user -
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RealEstateAPI (REAPI)
Data Engine, LLC
Customers across proptech, fintech and home services industries leverage our APIs to access physical and financial details on 159M properties nationwide. Our solutions enable companies to rapidly scale their operations while significantly reducing the risks and the costs associated with wrangling data the old school way.Starting Price: $599 -
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Atera IT Autopilot
Atera
Atera IT Autopilot is an autonomous AI agent designed to provide 24/7 IT support, helping IT teams manage rising ticket volumes and staff shortages. It automates routine and complex IT tasks, enabling users to self-solve issues and reducing the IT workload by up to 40%. The platform offers instant, always-on support with near-zero response times, ensuring minimal downtime and keeping employees productive. IT Autopilot interacts through multiple channels including a user portal, email, Slack,... -
11
Storman Software
Storman Software Pty Ltd
...POWERFUL SALES & MARKETING FEATURES Our smart sales CRM gives your staff the tools to generate more sales. IT’S EASY FOR YOUR CUSTOMERS TO PAY YOU Provide customers with flexible payment options in the UK, Australia and New Zealand, including Credit Card, Direct Debit and more. -
12
Newired
Newired
...-Newired guides users with in-place help so they can learn by doing until they comprehend it and are comfortable with challenging content, with support that ensures process compliance in complex internal applications. -Newired can be deployed on any web-based application or website without touching the code and can be adapted to meet customers' needs.Starting Price: $ 6,480 per year -
13
TrakIT
Bitmetric Technologies
...We have also developed the front-end user interface for customers for this industry. We automate supply chain management to the smallest of details. Warehouse management, Inbound or outbound logistics, are customized for multi-level management control. TrakIT is able to give transparency at every step of retail order fulfillment with real-time updates. TrakIT enables business process automation tools and workflows that helps the manufacturing industry to improve operational performance.Starting Price: $500/month -
14
Panoee
Panoee
...Panoee's philosophy is giving full freedom to users, anyone can customize the Virtual Tour's URL the way they want without restriction, including their own copyright information and custom domain.Starting Price: $0 -
15
DocDrag
Eduoco BV
...Businesses can use DocDrag for marketing, Branding, and manage access to their business documents and links via QR codes and shortlinks in a single platform and use the generated QR codes for their products and their services. The enterprise organization can use DocDrag from development to production, sales & marketing, packaging, delivery & installation, and customer training. Our vision is to help businesses be more connected to customers by providing simple access to their links, files, and documents. The customers access business links, files, and documents as quickly as possible with their smartphones and provide feedback.Starting Price: €10 per month -
16
Verosint
Verosint
Verosint's Threat Detection, Investigation and Response platform provides real-time, intelligent ITDR for both workforce and customer identities. -Fastest MTTD & MTTR: Detect and respond to Identity based threats faster than anyone else in the industry -Detect Advanced Threats: Spot session hijacking, credential stuffing, account takeovers and more -Investigate Efficiently: Our customers say investigating incidents has gone from days to minutes with our AI Insights, unparalleled visibility and intelligence -Remediate Quickly: Automatically resolve identity threats with our integrated remediation playbooks -Easy to Deploy: Deploys in 60 minutes or lessStarting Price: $1/user/month -
17
Theum
Theum AG
Theum is cutting-edge software that combines comprehensive knowledge management technology with the power of generative AI to create the ultimate platform for automating and controlling your organization’s knowledge flows and realizing the maximum value of your knowledge assets. - Automate complex requirements for aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from every silo - Enable fast retrieval of the exact, detailed knowledge...Starting Price: $990 per month -
18
ChurnZero
ChurnZero
ChurnZero is a real-time Customer Success Platform that helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product to increase product adoption, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. -
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Educate the Wait
Educate the Wait
EASY INDOOR DIGITAL SIGNAGE - No technical experience needed! Use your screens to ENGAGE, ENTERTAIN AND EDUCATE your customers, clients, patients and employees. Create upselling opportunities. Increase customer engagement and satisfaction. Boost sales and manage inventory. Decrease perceived wait times. Promote new products. Easy drag and drop dashboard.Starting Price: $19.99 per month -
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CustomerSuccessBox
CustomerSuccessBox
CustomerSuccessBox is an AI-powered customer success software for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution that could deliver ‘proactive’ customer success. CustomerSuccessBox’s vision is to use artificial intelligence (AI) and machine learning (ML) to automate customer onboarding, product usage analysis, and user communication. ... -
21
Kapture CX
Kapture CX
Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. ...Starting Price: $39/month/user -
22
Freshdesk
Freshworks
Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.Starting Price: $15.00/month/user -
23
HubSpot Service Hub
HubSpot
Customer service software that builds organization and efficiency into your customer service team. Start providing better customer service right now with Service Hub. Service Hub™ has all the tools you need to delight customers at scale. You’ll give them an extraordinary and efficient experience with your company, help them help themselves, and build a base of happy customers who advocate for your business.Starting Price: $50 per user per month -
24
Heyday AI
Hootsuite
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. ... -
25
CustomerX
CustomerX
CustomerX is the customer success software that allows you to act proactively, data-driven and focused on your customer's success, building lasting relationships and transforming your customer success area into a true revenue driver! Integrate and centralize all your customer information in one place. Automate routine processes and save more time to dedicate to your customers. -
26
Acquire
Acquire
Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly.Starting Price: $25 per user per month -
27
CFN Insight
Clarivate
Clarivate Customer Experience (CX) Services, formerly CustomersFirst Now, is created on the principle that all companies must place customers at the center of their business in order to be successful both operationally and financially. We help companies place customers first – and do so with a sense of urgency. Every customer touchpoint is an opportunity to delight or disappoint a customer, so knowing what is working and not working for your customers is key to your success. ... -
28
DevRev
DevRev
A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact.Starting Price: $9.99 per month -
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Glia
Glia
People communicate digitally in their personal lives and expect the same from businesses. Serve them at their point of need and support them in the channels they desire to keep them coming back for more. On-screen observation, along with persistent customer data that flows with the conversation, provides context so you can quickly understand customers’ needs and guide them past sticking points to success. Customers don't want to jump through hoops to get assistance. Reduce customer effort with personalized, intuitive service from intelligent virtual assistants and informed live agents. ... -
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Thankful
Thankful
...With real-time data, reports and alerts, from the voice of the customer, every customer problem becomes an opportunity for the brand to improve the customer experience.