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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
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Ydea
YDEA
Ydea is the cloud solution for the technical and commercial management of your customers. A CUSTOMER SUITE to build value on connections with your customers. Thanks to the Customer Portal , your customers will be able to autonomously enter assistance tickets and track the support requested. Centralize the entire process and cycle of technical assistance, contract management and asset management. -
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Workorb AI
Workorb AI
Workorb AI is the future of work for customer-facing teams, with automated complex repetitive tasks and greatly improved sales, upsell and service outcomes. We stitch internal and external conversations to untangle multi-year, multi-people B2B customer relationships using a new class of LLMs — Graph Large Language Models. -
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Sparkcentral
Sparkcentral
Thought leaders in WhatsApp customer service. At Sparkcentral we enable leading innovative brands to improve their customer experience and increase their service operations efficiency. Our product roadmap is focused on being the leading provider of advanced customer service solutions on WhatsApp and other asynchronous messaging channels. Customer service SaaS platform for enterprises. Sparkcentral allows you to manage all your asynchronous messaging channels with human and virtual customer... -
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Kustomer
Kustomer
Kustomer is a centralized customer service platform built for your brand to deliver exceptional experiences in today’s on-demand, customer-first world. See all customer info on single timeline. Take requests from anywhere, reply in a single thread. Configurable interface to automate repetitive tasks. Kustomer makes personalized, efficient and effortless customer service a reality. Accelerate customer conversations and eliminate tedious questions by providing a holistic view of the customer...Starting Price: $99.00 per month per user -
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CXInfinity
NovelVox
Companies with a strong omnichannel experience retain 89% of customers. Strike up real-time conversations where your customers are to provide a positive customer journey for an improved experience, brand perception and retention rate. A staggering 99% of customers will remain loyal when their concerns are resolved on the first attempt. Empower your agents with a Unified Agent Workspace and productive tools to deliver a customer experience like never before. Customers’ intent is visible... -
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Forethought
Forethought
... businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way. -
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Adobe PDF Library SDK
Datalogics Inc.
...Get & Maven; pdfRest API Toolkit Container option. Our extensive documentation includes getting started guides, API references, and hundreds of sample code examples on GitHub to help developers precisely create and define PDF workflow solutions. Free trial with proof of concept support, join us on Discord or use our AI assistant for help, or set up a time to talk to one of our engineers about your project. Our expertise and support is the reason we have a 91% customer retention rate.Starting Price: $5,999 -
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PolyPM
Polygon Software
..., and improve customer service and worker productivity. -
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Pepperi
Advantive
The #1 B2B sales platform for medium, large and enterprise consumer goods manufacturers and distributors. Pepperi is a comprehensive, unified commerce platform to manage all aspects of your B2B sales. We combine a B2B eCommerce storefront, sales rep app for mobile order-taking (iOS/Android), Trade Promotions module, Retail Execution, Route Accounting / DSD & Inside Sales - in ONE UNIFIED cloud-based platform that runs online and offline to maximize in-person and online B2B...">
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GoAnywhere MFT
Fortra
GoAnywhere MFT provides secure managed file transfer for enterprises. Deployable on-premise, in the cloud, or in hybrid environments, GoAnywhere MFT software enables organizations to exchange data among employees, customers, and trading partners, as well as between systems, securely. GoAnywhere MFT was a recipient of the Cybersecurity Excellence Award for Secure File Transfer.">
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Kantata
Kantata
Kantata PSA, formed by a merger between Mavenlink and Kimble Apps, is a powerful collection of operational management, resource optimization, business intelligence, integration, and workflow automation functionality that optimizes resources and elevates operational performance. A resource-first architecture, Kantata enables services businesses to field the best team, every time and see up-to-the-minute progress against timelines and budgets so projects run smoothly, predictably, and... -
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LeanData
LeanData
... — capturing more revenue, improving conversions, and delivering better customer experiences from first touch through closed-won and beyond. -
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Procare
Procare Solutions
... to get up and running quickly and answer questions along the way. That’s why over 40,000 customers choose Procare. We are proud to be number one in child care management software! -
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HungerRush
HungerRush
Run a better restaurant with the all-in-one, cloud-based POS system that helps you delight customers, streamline operations, and grow faster than ever. HungerRush 360 helps you create digital experiences your guests will love, so you can capture all their preferences and keep them coming back for more. And to help you run more profitably, you’ll get insight into everything that matters, from orders to inventory, labor to operations—all in a place you can access anywhere, from the back office... -
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viewneo
Adversign Media
... such as real-time weather, interactive video walls, and seamless integration of social media displays from platforms like Instagram and Facebook. This extensive plugin library allows businesses to craft customized, impactful digital signage content that engages and captivates audiences. Streamline your digital signage management with viewneo’s robust Content Management System (CMS). This user-friendly system simplifies the scheduling and distribution of content across various location.Starting Price: $21/month -
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Stripe
Stripe
The new standard in online payments. Stripe is the best software platform for running an internet business. We handle billions of dollars every year for forward-thinking businesses around the world. Stripe builds the most powerful and flexible tools for internet commerce. Whether you’re creating a subscription service, an on-demand marketplace, an e-commerce store, or a crowdfunding platform, Stripe’s meticulously designed APIs and unmatched functionality help you create the best possible...Starting Price: 2.9% + 30¢ per charge -
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Rev.io PSA
Rev.io
Rev.io PSA, formerly Tigerpaw, is a business management platform for managed service providers. Our PSA platform was created as an end-to-end software solution that ties all aspects of your business into a single, robust application. Rev.io combines our PSA platform with a billing and customer management platform also designed for managed service providers. Our billing platform helps MSPs successfully monetize new voice products by consolidating billing and tax compliance. -
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Bitrise
Bitrise
... removes the need for manual processes or maintenance overhead. Pipelines provide flexible structure for CI/CD, running tasks in parallel or sequentially to optimize efficiency. With access to the latest machines, up-to-date Xcode versions, and expert customer support, Bitrise offers a complete solution for mobile teams of any size.Starting Price: $89/month -
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Bucketlist Rewards
Bucketlist Rewards
... employee achievement-based incentives, custom rewards, and recognition for remote teams, we boost employee motivation and retention. Why Bucketlist? - Improve employee engagement rewards and recognition - Reduce turnover and enhance culture - Streamline and automate nominations, awards, and event Whether you need an employee rewards program or an employee rewards software, Bucketlist makes recognition meaningful and measurable. -
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Proton Mail
Proton AG
... with support for custom email domains and personalized branding. And with the Easy Switch tool, migrating from Google or Microsoft is seamless, no IT expertise required.Starting Price: $6.99/user/month -
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Nexo
Nexo
Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 200 jurisdictions. With over $7 billion in AUM and $320 billion processed, we bring...Starting Price: Free -
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SOCRadar provides a unified, cloud-hosted platform designed to enrich your cyber threat intelligence by contextualizing it with data from your attack surface, digital footprint, dark web exposure, and supply chain. We help security teams see what attackers see by combining External Attack Surface Management, Cyber Threat Intelligence, and Digital Risk Protection into a single, easy-to-use solution. This enables your organization to discover hidden vulnerabilities, detect data leaks, and...
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iPlum
iPlum
... and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations.Starting Price: $8.99 per user per month -
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TollFreeForwarding
TollFreeForwarding
... your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time.Starting Price: $4 per month -
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PairSoft
PairSoft
Streamline operations and elevate your team's efficiency with PairSoft. Our AP automation, procurement, and document management solutions eliminate manual processes, cut costs, and free your team to focus on strategic initiatives. Experience our state-of-the-art invoice-to-pay solution, now integrated with advanced AI technology for faster, smarter results. Our customers report a significant 70% reduction in approval times and annual savings of $62,000 in employee hours. At PairSoft, we aim... -
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Proton Drive
Proton AG
... their files and docs. You can always add more storage later if needed. Simplify compliance across industries: Proton Drive supports GDPR, HIPAA, NIS2, DORA, and ISO 27001 compliance out of the box, and has been successfully audited for SOC 2 Type II. There's no need for custom configurations or third-party tools, as this helps you meet regulatory standards with minimal effort.Starting Price: $1.00/user/month -
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Seertech
Seertech Solutions
Seertech is an all-in-one solution that consolidates your learning and development investment in multiple systems: one contract, one software, one relationship, and one place for all your learners. As an award-winning LMS, Seertech is trusted by over 5 million users globally. With a customer retention rate 78% higher than industry average, Seertech will be the LAST LMS you will ever need. At its core, Seertech is designed to rapidly upskill and retain resources at scale. What sets... -
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Dragonfly
DragonflyDB
... in-memory data stores like Redis, making it easy to deliver the real-time experience your customers expect. Scaling Redis workloads is expensive due to their inefficient, single-threaded model. Dragonfly is far more compute and memory efficient, resulting in up to 80% lower infrastructure costs. Dragonfly scales vertically first, only requiring clustering at an extremely high scale. This results in a far simpler operational model and a more reliable system.Starting Price: Free -
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Newforma
Newforma
Newforma empowers over 4M professionals and 1,500 AECO firms worldwide by revolutionizing Project Information Management. We transform vast amounts of project data into a meticulously organized, easily accessible, and fully searchable resource—all from a single, centralized platform. From pre-construction to years after completion, Newforma ensures you have the critical information you need at every stage of your projects. With over 50 integrations with the industry's most widely used... -
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Authologic
Authologic
Authologic is a global identity orchestration platform that connects all major verification methods through one API — enabling secure, compliant, and seamless digital onboarding worldwide. It combines government databases, e-IDs, digital wallets, bank IDs, document OCR & biometrics into a single flow — helping businesses onboard users faster, reduce fraud & meet KYC, KYB, and AML requirements. Authologic integrates over 50 methods in more than 200 countries, ensuring consistent &...