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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
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23 Products for "customization" with 2 filters applied:

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  • 1
    The Calendar Pro

    The Calendar Pro

    Colorofbest

    The Calendar Pro is a free Android app, displaying a simple and convenient calendar. With Pro version, display your Google agenda, customize the number of columns, the height of the cells and all its colors so that the Calendar is perfectly adapted to your needs.
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  • 2
    Calenday

    Calenday

    Calenday

    Calenday is a powerful appointment scheduling platform trusted by over 10,000 businesses worldwide. It offers a smart booking system that prevents double bookings and optimizes schedules automatically to maximize productivity. Calenday’s customer hub centralizes client management, storing preferences and contact details for easy access. The platform is accessible across desktop, tablet, and mobile devices, providing a seamless experience everywhere. With enterprise-grade security and bank-level encryption, Calenday keeps your data safe and private. Businesses use Calenday to streamline bookings, reduce no-shows, and gain insights through its robust analytics dashboard.
    Starting Price: $4/month
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  • 3
    Appointible

    Appointible

    Appointible

    On the mission to help salons, spas and individual beauty professionals with the most efficient appointment booking system so that YOU can focus on taking care of their clients. We help you stay organized, get more done and grow your business faster. Let your clients book appointments with our modern and easy-to-use online bookings platform. Organize your business calendar on the go, manage your staff, and reduce no-shows with text reminders. Grow your business with text marketing and...
    2 Ratings
    Starting Price: $15 per month
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  • 4
    Calendly

    Calendly

    Calendly

    ...Calendly helps entrepreneurs, sales, marketing, recruiting, customer success, and professional services teams save time, reduce no-shows, and improve the client experience. Built for flexibility and scale, Calendly offers admin controls, reporting, and enterprise-grade security. Sign up for free and simplify your scheduling today—no credit card required.
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    14 Ratings
    Starting Price: $10 per user per month
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  • 5
    Calendbook.com

    Calendbook.com

    Calendbook.com

    Through Calendbook you can create various events, mark the days and times when you are available for appointments, and share links with customers and colleagues. Our goal is to support the remote worker. We work every day to reduce the clicks necessary to manage the agenda and simplify the use of Calendbook.com. The platform will soon launch new features, such as the ability to receive payment in advance for advice, services and events from those who book an appointment through the calendar. ...
    Starting Price: €4 per month
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  • 6
    lemcal

    lemcal

    lempire

    ...It also generates a fully personalized booking page to help you attract leads, reduce no-shows, and build your personal or company brand. lemcal automatically tracks the performance of your meetings and syncs your leads with the tools you love, reducing the time it takes to schedule meetings. lemcal allows you to sync with lemlist, Google Calendar, Microsoft Teams, and Zoom (coming soon). Your personalized lemcal link opens to your fully customized booking page, where people can schedule meetings with you quickly and easily. Sign up now to reserve your unique link.
    1 Rating
    Starting Price: Free
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  • 7
    Multi-Planning

    Multi-Planning

    Multi-Planning

    ...The platform adapts to industries such as construction, healthcare, facility management, education, and transportation, improving productivity and reducing administrative overhead. Backed by 1:1 customer support, Multi-Planning ensures every user receives personalized guidance from setup to customization.
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  • 8
    Thunderbird

    Thunderbird

    Mozilla Foundation

    Thunderbird is a free email application that’s easy to set up and customize - and it’s loaded with great features! Thunderbird makes email better for you, bringing together speed, privacy and the latest technologies. Focus on what matters and forget about complexity. Multiple features, such as built-in Do Not Track and remote content blocking, work together to ensure your safety and privacy, so you can have peace of mind.
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    11 Ratings
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  • 9
    Timely Event Calendar
    ...All in one event calendar software. Our event calendaring software makes it easy to create a striking and engaging event calendar. Build a white-label calendar of events for your website. Easily customize the design to align to your brand and make it stand out. Choose your preferred language and timezone. Embed your calendar code to your website or simply link it to your custom domain, and you are ready to go. Our calendar software for business use has been designed for private, public and nonprofit organizations that organize and host events. ...
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  • 10
    Proton Calendar
    Your calendar is a record of your life. Proton Calendar helps keep it private. Proton Calendar automatically secures all your events with end-to-end encryption. Events received from people who use other calendars are secured with zero-knowledge encryption. In both cases, event details, including the title, description, location, and people invited, are encrypted so not even we can see them. Proton Calendar makes staying on top of your schedule simple while keeping your information secure....
    1 Rating
    Starting Price: Free
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  • 11
    Breeze

    Breeze

    Breeze Calendar

    Breeze is a minimalistic scheduling application to help you avoid finding common time for meetings over email or text. It connects with your Google Calendar to manage appointments that your guests can schedule from a simple web page. You can have as many Breeze pages as you want. A Breeze page is set per each type of event you configure within Breeze, and each page comes with a unique URL you can share with your guests. You can have event pages for business or for your personal activities...
    2 Ratings
    Starting Price: $5 per month
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  • 12
    Calday

    Calday

    Calday

    Calday offers a user-friendly interface with a range of advanced features that enable users to manage appointments, schedule meetings, and send automatic reminders. First and foremost, with our built-in calendar and calendar hub, you can connect all your calendars in one place – including Google Calendar, Outlook, iCal, and more. Calday is designed to support both offline and online businesses, so you can seamlessly integrate scheduling into your workflow no matter what type of business...
    Starting Price: $10/month
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  • 13
    Google Calendar
    Make the most of every day. The new Google Calendar app helps you spend less time managing your schedule and more time enjoying it. A Schedule with a View. Schedule View brings your schedule to life and makes it easy to see what's ahead with images and maps. Everything you need. Various views of your day, week and month, invitations, web calendar and much more. Backup everything. Your events are always saved on the Web. If you lose your phone, you don't lose your address book. Different ways...
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    14 Ratings
    Starting Price: $0
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  • 14
    Teamup Calendar

    Teamup Calendar

    Teamup Solutions

    ...Get visibility of who, what, where and when across the team. Communicate efficiently with fewer emails, messages, Excel sheets, or copy-pasting information. Provide autonomy without security risk by creating custom calendar access for each individual and group. Optimize use of resources, avoid scheduling conflicts, and delegate tasks without losing sight of the big picture. Keep all the details in one place with images, files, links, notes, and time-stamped event comments.
    2 Ratings
    Starting Price: $8 per month
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  • 15
    Google Workspace
    ...Address what’s important and let Google handle the rest with best-in-class AI and search technology that helps you work smarter. Work from anywhere, on any device – even offline – with tools to help you integrate, customize, and extend Google Workspace to meet your team’s unique needs. Similar to G Suite, all Google Workspace plans provide a custom email for your business and includes collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more. We have a variety of plans that are designed to meet your unique business needs. ...
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    13 Ratings
    Starting Price: $6 per user per month
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  • 16
    pepito

    pepito

    pepito

    With pepito, working hours and vacation days can be easily managed and duty rosters can be created in an uncomplicated manner. The clever tool thinks ahead and precisely records both absences and overtime. On request, pepito takes over the complete time recording and summarizes all information clearly. Thanks to pepito, the right employees are deployed at the right time. The heart of the tool is the requirement and deployment planning as the basis for securing all shifts and working time...
    Starting Price: Free
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  • 17
    CiraSync

    CiraSync

    CiraSync

    Manual workarounds for syncing contacts, calendars, and notes to smartphones are error prone and time consuming. Custom apps are not scalable or have limited functionality. Without an automatic GAL sync solution, employees waste time looking up current contact information, are unable to identify critical business calls, or are forced to make manual updates. Unsynced shared calendars lead to missing business-critical meetings and ineffective management of projects, emergencies, or shifts. ...
    Starting Price: $1 per user per month
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  • 18
    Bordio

    Bordio

    Bordio

    Bordio is a comprehensive project management software that integrates team management software, task management tools, and a project planning calendar all in one platform. It brings together everything teams need to get their work done, from setting up projects with a project planner and organizing tasks on a kanban board, to collaborating with team members using a task board. The platform provides a clear view of what needs to be done each day with its online calendar, making...
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    58 Ratings
    Starting Price: $5.99 per user per month
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  • 19
    Tockify

    Tockify

    Tockify

    ...Tockify blends seamlessly into your site to improve its looks and impress your visitors. You don't have to settle for a widgety calendar that undermines your style any more. Tockify's customizer tool lets you control every aspect of your calendar's colors, fonts and layout so you can make it match your site's style. All without any programming. Create daily, weekly or monthly events, then move or cancel particular repeats. Do you have an event that repeats on the second and last Tuesdays of every month? No problem. Our event submission feature makes it easy for you to let your community submit events to your calendar and to review and approve them before they're published. ...
    2 Ratings
    Starting Price: $8 per month
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  • 20
    Vivaldi

    Vivaldi

    Vivaldi Technologies

    The new Vivaldi browser protects you from trackers, blocks unwanted ads, and puts you in control with unique built-in features. Get Vivaldi and browse fast. Vivaldi is a web browser that was designed with the user in mind. It offers a wide range of features and customization options, making it a powerful and flexible tool for browsing the internet. One of Vivaldi's key features is its tab management system, which allows users to easily organize and manage multiple tabs. Vivaldi also offers a range of built-in tools, such as a notes and bookmarks manager, and the ability to take and share screenshots. ...
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    10 Ratings
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  • 21
    Keep&Share

    Keep&Share

    Keep&Share

    ...You can share anything in your account with anyone on any device, whether they’re part of your team or not. This makes it easy to coordinate with clients, contractors, and anyone else you need for your business. Use custom colors and event tags to group events by team member, location, job, and more. Office managers can even use event tags to filter calendars for only the events that you, your field crews, or office staff want to see. Never miss another deadline — set up automatic email and text reminders for any event or task or your calendar. You can send reminders to yourself any anyone on your team.
    Starting Price: $9 per month
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  • 22
    Spike

    Spike

    Spike

    Spike brings your entire workspace into your Inbox: email, chat, calendar, calls, team collaboration, tasks — to one powerful Inbox. Everything you need to get your work done is in a single feed, so you can finally give the app-switching a rest. Spike’s conversational email fuses traditional email with instant messaging — eliminating cluttered email threads. With real-time conversations and live collaboration, have better interactions and a more human communication experience. Spike is...
    5 Ratings
    Starting Price: Free
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  • 23
    Jira Work Management
    ...Which team member has too much on their plate? Using Jira Work Management, you can follow the status of your team's projects in different ways: with a quick overview, customized dashboards, and more.
    Starting Price: $5 per user per month
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