Learning ObjectsQLTECH
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QfinitiOpenText CEM
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Related Products
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About
Learning Objects is the Cloud platform that allows you to create your own dedicated training environment. Video on demand, videoconferencing room, documentary, refresher courses and regulated and non-regulated training, provision of participation certificates and student communities. Our solution entirely in Italian, developed in Italy for companies, associations, training institutions, is integrated with zoom, webex cisco, woocommerce, wordpress. The convergence of transversal, technical, technological, informational and strategic skills are the element that distinguishes the Qltech approach to the digital market. We are a digital marketing agency and we are a software house. Therefore we develop highly technological and innovative marketing projects to grow your business. Data management, customer Intelligence insight, artificial intelligence marketing, digital strategy, customer interaction solutions.
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About
OpenText™ Qfiniti is a unified, centrally managed suite of workforce optimization solutions for multichannel interaction analysis, offering real-time agent support and call center performance management capabilities. Qfiniti automatically delivers relevant, accessible and actionable customer intelligence to allow organizations to better understand customer interactions and deliver outstanding service across the globe. Deployed on-premises or on the cloud, Qfiniti integrates with most contact center telephony systems and CcaaS vendors, such as Amazon Connect, Twilio, RingCentral and Genesys. Offers performance assessment capabilities to identify coaching opportunities. Allows users to create and modify evaluations online with easy-to-use scoring and navigation features. Uses unique agent rankings, skills, seniority and availability to support scheduling,and allows users to forecast staffing requirements and accurately schedule single and multi-skilled agents.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Schools, companies, businesses in need of an online training platform
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Audience
Businesses and companies in need of a contact center workforce optimization solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$99 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationQLTECH
Founded: 2010
Italy
www.qltech.it/
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Company InformationOpenText CEM
Founded: 1991
Canada
www.opentext.com/products-and-solutions/products/customer-experience-management/contact-center-workforce-optimization/opentext-qfiniti
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Categories |
Categories |
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Learning Management Systems (LMS) Features
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
eCommerce
eLearning Companies
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
Mobile Learning Features
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Certification Management
Content Management
Corporate / Business
eCommerce
Employee Training
Engagement Monitoring
Gamification
Media Management
Skills Tracking
Social Learning
Student Portal
Synchronous Learning
Testing / Assessments
Training Companies
Video Conferencing
Virtual Classroom
Training Features
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
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Integrations
Amazon Connect
Cisco Webex Training
Genesys Cloud CX
RingCentral RingCX
Twilio
WooCommerce
WordPress
Zoom
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Integrations
Amazon Connect
Cisco Webex Training
Genesys Cloud CX
RingCentral RingCX
Twilio
WooCommerce
WordPress
Zoom
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