Forethought vs. Thankful Comparison


Forethought	Thankful	+	+
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About Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way.		About Trained and tailored for your business, Thankful’s AI agent works within your existing helpdesk to effortlessly resolve large volumes of customer queries across email, chat, SMS, and in-app channels. With the ability to understand, connect, solve, personalize, and inform, Thankful’s AI agent delivers a human-like service experience with machine-like speed and expertise that’s born to scale. Thankful’s agent assist delivers AI intuition for your human support staff, saving them time and effort by collating all the relevant information and even suggesting responses and next actions. With real-time data, reports and alerts, from the voice of the customer, every customer problem becomes an opportunity for the brand to improve the customer experience.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprise companies looking for AI Agents designed for every customer moment		Audience Companies in need of a platform to create better customer relationships
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Forethought Founded: 2018 United States www.forethought.ai/		Company Information Thankful Founded: 2018 United States www.thankful.ai/product
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Categories Agentic AI AI Agents AI Assistants AI Customer Service AI Voice Agents Chatbot Conversational Support Customer Experience Customer Self-Service Customer Service Customer Success Generative AI ITSM		Categories Agentic AI AI Agent Builders AI Agents AI Assistants AI Customer Service Conversational Support Customer Self-Service

Integrations Gladly Kustomer Salesforce Zendesk Amazon Web Services (AWS) Dialpad Connect Dialpad Support Gorgias HelpDesk Intercom Jira Jira Service Management Magento NetSuite Pandium Recharge ServiceNow Slack Sunshine Conversations Zammad Show More Integrations View All 20 Integrations		Integrations Gladly Kustomer Salesforce Zendesk Amazon Web Services (AWS) Dialpad Connect Dialpad Support Gorgias HelpDesk Intercom Jira Jira Service Management Magento NetSuite Pandium Recharge ServiceNow Slack Sunshine Conversations Zammad Show More Integrations View All 10 Integrations
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