Search Results for "itil"

...This allows simple Helpdesk, Support and Planning functions and provides the basis for quality assurance and certification. i-doit allows services to be documented as a logical grouping of objects placed in relation to each other. This provides the basis for (ITIL) processes such as Change and Problem Management, helps to control and manage the SLA (Service Level Agreement) or the communication with users. Its interfaces to other ITSM applications (like Nagios, Request Tracker etc.) allow the entering of data only once in the ITSM environment. i-doit maintains one holistic view of the operational situation.

...iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB), along with advanced tools for handling requests, incidents, problems, changes, and service management. iTop is ITIL-compliant, making it ideal for organizations looking for standardized and scalable IT processes. Trusted by organizations worldwide, iTop provides a flexible, extensible solution. The platform’s source code is openly available on GitHub [https://github.com/Combodo/iTop].

GMF aims to provide a general framework to manage contents going a step further of traditional CMS. GMF is oriented towards the management of an IT department. One of its main goals is the complete implementation of the ITIL specification.

Osmius: The Open Source Monitoring Tool is C++ and Java. Monitor "everything" connected to a network with incredible performance. Create and integrate Business Services, SLAs and ITIL processes such as availability management and capacity planning.

Rothmann IT Service DeskTop is a project to create a technological solution for Incident- and Configuration Management. It is based and implemented on the international 'best-practice' standard ITIL®. It is an Add-On to the popular Double Choco Latte.

OneCMDB is an open source CMDB, Configuration Management Database. It keeps track of assets, documents, etc. and relations. The CMDB Model can be changed on the fly and networks can be auto-discovered. Integrated with NAGIOS. ITIL compliant.

SugarCrm custom modules for timetracking, CV/project/Resource Allocation/Expense/Incident (ITIL)/Product mangagement. Including a new flash dashlets. Also an installable module that allows sugarcrm to have one-many relationsships in subpanels

Self Organization of an adaptive learning framework for pervasive graph structures from grids, utilities to semantic governance. Business, performance and provisioning assurance are converged with EGA, ITIL, eTOM,SOX, HIPPA, CobiT and AC

...BPMspace connects business processes with each other, similar to a relational database. Learn how to build/model a CMS and CMDB: http://www.mitsm.de/schulungen/spezial-schulungen/itil-cmdb-modellierung-und-konzeption

minITIL is an open source implementation intended to create a solid framework for building applications needed in real life deployments of Information Technology services based on ITIL framework.

iNode is a framework to support IT Management methods like ITIL. It features an enterprise class Configuration Management database that is highly configurable without requiring code changes. It can easily be interfaced with other webtools.

ITIL Rules Based Configuration Management Database. An OpenSource initiative to develop a complete CMDB for all. This will include a software package to harness a many to many concept for database administration, data extraction and reporting mechinisms.

IT Open Suite, based up on ITIL v3.

Open cobex is an opensource service management software. It works after the standard from the ITIL (IT Infrastructure Library). Technologies: Eclipse Smart Client, Apache Axis2 Service. Vision for later versions: Mobile Client for cellphones, Web Interfa