Search Results for "call center" - Page 2
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Showing 71 open source projects for "call center"
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Avaya Agent Status Notification Light
Agent Status Notification Light for Avaya
AgentLight is software for agent status notification for Avaya contact center. The software integrated with a USB lighting device and showing the agent status by turning on or flashing the device with different color. For example, the software can be configured to show agent idle with green color and on call with red color. -
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Activa brings the Asterisk IP PBX to the call center. Built on top of Asterisk, Activa components enable successful call center implementations adding value in areas such as computer telephony, screenpop&click2dial, agent control, automatic dialing...
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This is a LAMP-based call center system to support local communities. Operators keep track of incomming calls, do calls back to the clients. Interface is via web browser. The idea was borrowed from http://www.goodmorningproject.org/ .
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(ONLY FOR G800F/M/Y DEVICES) Resurrection Remix ROM is ultimately full featured , stable and combined with the best features of open source roms .we are also providing lot of awesome original Resurrection Remix ROM add-on s in the builds. includes best of performance, customization, power and the newest features on your device! It is one of the most customizable ROMs out-of-the-box!
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ERP Software To Simplify Your ManufacturingGlobal Shop Solutions AI-integrated ERP software provides the applications needed to deliver a quality part on time, every time from quote to cash and everything in between, including shop management, scheduling, inventory, accounting, quality control, CRM and 25 more.
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Avaya Asterisk Logger
The AstLogger enable call recording in Asterisk for Avaya system.
...The software can also act as an auto-greeting server for call center agents, multiple greetings can be defined for an agent. E.g. different greeting for service, sales or support calls. -
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Bria Desktop API Samples
Samples and wrappers around the Bria desktop API
...The Bria Desktop allows third-party applications to control Bria for Windows softphone clients. By leveraging the Application API, third-party applications can perform commands such as starting an audio or video call, answering a call or placing a call on hold. CounterPath is now encouraging third-party-application developers to integrate their applications with Bria. Suggested applications range from simple functions such as enabling click-to-call from web pages, to integration with sophisticated Call Center, Customer Relationship Management (CRM) and Health Care applications. ... -
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Abandon Call Monitoring Tool
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
This monitoring tool uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation. It writes call information data to Splunk so you can analysis call center traffic pattern and details. -
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WebKOBIS ERP3
WebKOBIS ERP3 v2 is a low cost BIS with advance MRP,HRM,QMS,DMS & CRM
WebKOBIS ERP3 is an ERP as a cloud service that covers all business, especially production processes for small to large-sized companies. As a low cost All-In-One system WebKOBIS ERP3 comes in TRADE, CRM, ERP, MRP, SMS (Strategic Management), PMS (ProjectManagement), QMS (Quality Management), DMS (Document Management), DAM (Digital Asset Management), PAM (Physical Asset Management), LMS (Logistic Managemtn), WSH (Work Safety and Healt Management), CMS (Client Management System ), HRM... -
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Point of Sale
Point of sale register
- Point of Sale application for all type of retail shops - Retail shops like Grocery, Stationary, Super Market, Barber, Food Stall, Snacks Center, Furniture, Electrical, Electronics, etc. - Printing of Receipt supported through USB printer only - USB printing is available only on 80 column Dot Matrix printer, please call developer to support your specific printer - Thermal printer is supported though USB OTG only . If not working on your specific printer please call developer... -
Workload Automation for Global EnterprisesRedwood lets you orchestrate securely and reliably across any application, service or server, in the cloud or on-premise, all inside a single platform.
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Call Center Auto Greeting Server
Performs auto greeting function for call center agents
Using TSAPI library, the auto greeting server barge in an asterisk extension which then plays a greeting message for an agent. The integration work enables auto greeting function for a call center. -
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Tufte-LaTeX
A Tufte-inspired LaTeX class for producing handouts, papers, and books
...The classes feature wide side margins that host sidenotes, citations, and small figures, letting the main text flow without heavy footnote clutter. Built-in environments make it easy to place margin figures and tables, call out important points, and keep references close to the text they annotate. The typography favors generous whitespace, careful figure placement, and subtle rules so data and ideas take center stage. You can choose between handout and book variants, each with appropriate frontmatter, sectioning, and page geometry defaults. Authors who present technical material with many references, small graphics, or asides will find the layout supports legibility and skimmability. ... -
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The main hosting for this project is now at GitHub! Double Choco Latte is a project to create a solution for managing some IT departments including software development and call center activity.
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AVAYA CMS API Server
CMS API Server with web site
... - Full Documentation - The server application, including administration GUI - Dashboard : a .NET consumer, used to test server and get REST URLs - CMS Operations (modify Dictionaries, Call Center Administration, etc) - Agent skill modification. - Basic security. -
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WPTrakt
A Trakt client for Windows Phone
...Spend most of your time in the movie theatre or collecting blu-rays/dvd's? Then "http://www.trakt.tv" is the website for you. "Build a history of every TV show and movie you watch, automatically from your media center. We call this scrobbling. All popular media centers are supported, so once you've installed the plugin, just sit back and enjoy." WPtrakt is a Windows Phone Trakt client that allows you to manage your movies and shows on the go, find new things to watch based on your history. Don't have an account yet, no worries. It is possible to create an account directly inside the application. ... -
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AllianceROM I9305
AllianceROM For I9305 Samsung Galaxy S3 LTE
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OSDial
OpenSource Call Center and Dialer System
An Open Source (predictive) Dialer. OSDial is a full featured GPL dialer which does Manual, Power and Predictive dialing out of the box. Its easily installed through one of our .iso images. Install manual available at http://store.osdial.com/ Full details available at web site (http://osdial.com). -
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SkypeMCEAnswer
Answer incoming Skype calls from within the Media Center interface
If new to SkypeMCEAnswer, it is dependent on http://nxsfan.co.uk/MCEPopups/MCEPopups.0.3.msi SkypeMCEAnswer is an imaginatively named program that allows you to answer incoming Skype calls from within the Media Center interface. When the call comes in the currently playing content is immediately paused. From here there are 3 options. 1. Answer Call (Video or Voice if available) 2. Reject Call 3. Ignore Call (send away message after timeout) -
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tcplayer
Terms and Conditions Player for Call Center
Terms and Conditions Player for Call Center -
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astrivox
tarificacion,gestion de grabaciones,reportes,call center,graficos
AstriVox es un software desarrollado para trabajar en conjunto con Exlastix, TrixBox o FreePBX, con el cual se puede gestionar desde ambiente Windows las misma configuraciones que se realizan en ambiente web, agregando importantes opciones como Tarificación, Gestión de Grabaciones, Reportes Estadisticos de Call Center y mucho mas. -
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asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status .... astercrm could work with all asterisk based system.
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Call Center Manager Gui Element
Voicent Call Center Manager statistics recording gui
This Gui Element is used by Voicent Call Center Manager to track and update statistics. -
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SabayonControlCenter
The SCC is meant to help the user to control his system.
...For most other actions like managing you OpenRC or view/save/upload your logs the SCC had its own code. At the moment you can use the SCC to view and save some logs, call some KDE utilitys and use the ModManager to query some informations about the Modules. Please note that there is only a Qt4 version. An Gtk3 version will be written in the future. -
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PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.
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Semantic Internet and IPSourcing
Semantic Internet and IPSourcing: Internet becomes the knowledge.
...The metadata of the content of the IPv6 packets and the capabilities of the device is inserted into the IPv6 options header. Routers (machines) process packets and establish a semantic database. We call this concept as IP sourcing. Any unencrypted IP packet enables populating the semantic database and Internet becomes a very large independent, distributed information center. Any web search, tweet or communication may help Internet build an information database. -
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